Hotel Santika Premiere Garut

Hotels
•
Santika
8.4 (121 reviews)
Jl. Raya Cipanas Baru, Tarogong Kaler , Garut , id
+62 262 2805990

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Beautiful views
Friendly staff
Cons:
Cleanliness issues
Room size concerns

Categories

Cleanliness
7.6
There are multiple mentions of cleanliness issues, especially with the bathrooms and room cleaning services.
Service
9.1
Staff are frequently mentioned as friendly and helpful, contributing positively to the experience.
Location
9.1
The hotel is praised for its beautiful views and strategic position near attractions.
Room Quality
8.6
Rooms are generally comfortable with good views, although some mention size and cleanliness issues.
Amenities
8.1
The facilities like the pool and breakfast variety are appreciated, but crowded conditions were noted.
Value for Money
7.6
Some guests feel the pricing is high given issues such as room size and cleanliness.
Food and Beverage
8.6
Breakfast variety and quality receive positive remarks, though some inconsistencies in service were observed.
Overall Experience
8.5
Despite some drawbacks, overall guest satisfaction is high, with many planning to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:49

Property Description

Luxurious Outdoor Amenities
Hotel Santika Garut offers an outdoor swimming pool, perfect for a relaxing dip under the sun. The garden provides a serene escape for guests to unwind and enjoy the natural surroundings.

Convenient Facilities
Guests can enjoy the convenience of a fitness centre to keep up with their workout routines while traveling. The 24-hour front desk, restaurant, and room service ensure that guests' needs are met promptly and efficiently.

Scenic Views
Some units at Hotel Santika Garut feature balconies with stunning mountain views, allowing guests to start their day with a breath of fresh air and a picturesque sight.

Ready to experience luxury and convenience at Hotel Santika Garut? Book your stay now for an unforgettable getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 121 reviews
Cleanliness: 7.6
Service: 9.1
Location: 9.1
Room Quality: 8.6
Amenities: 8.1
Value for Money: 7.6
Food and Beverage: 8.6
Overall Experience: 8.5
A
Augustine • family_with_children • id
8
2026-08-26 • via Nuitee
R
Rob • solo_traveller • nl
7
Pros:

Ontbijt buffet was uitgebreid, zwembad was zeker niet koud.

Cons:

Badkamer was klein en kan een update gebruiken.

2026-08-19 • via Nuitee
M
Meeta • solo_traveller • id
10
Pros:

Everything

Cons:

I left my room key at restaurant and they said they didnt find it.. but when i check i found the key on the table

2026-08-13 • via Nuitee
M
Masayu • extended_group • sg
9
2026-08-13 • via Nuitee
S
Schelina • couple • de
8
Schöner Aufenthalt
Pros:

Schönes Hotel mit gutem Essen und tollem Pool.

Cons:

Mehr vegetarische Gerichte für das Abendessen wären super und ein paar vom Personal sollten noch englisch sprechen können, dann wäre es top:)

2026-08-06 • via Nuitee
A
Alda Irwan • extended_group • fr
7
the overall experience was average and did not meet my expectations
Pros:

Staff at check in counter was professional, communicative and attentive.
Breakfast selections were varies.
Restaurant offered tea time no extra charge.
Food in restaurant during lunch time was delicious. Heated swimming pool is a bonus.
Parking for car is spacious.
Room space is spacious for 2 adults.

Cons:

The porter staff appeared disengaged and was not proactive in offering assistance, which was disappointing
We were in a room 305 in the beginning. The AC was dripping. Maintenance was called. We moved to room 310. And AC was dripping-until we left. Reception was notified. No action.
The bathroom drain is draining slowly, so water is pooling on the floor.

At approximately 6:00 a.m., a group of guests in the swimming pool were making excessive noise, causing a disturbance. While I understand they were enjoying themselves, the noise level was inappropriate for that time of the morning. I contacted the receptionist to report the issue, but unfortunately there was no response or action taken.

2026-07-15 • via Nuitee
A
Ari • extended_group • om
8
2026-07-06 • via Nuitee
I
Intan • extended_group • id
8
it was nice and great, the staffs are nice and helpful
Pros:

its location

2026-07-05 • via Nuitee
S
Sirka • solo_traveller • id
9
2026-07-01 • via Nuitee
I
Intan • extended_group • id
7
Nice, definitely will come back
Pros:

Strategic location, staffs are very friendly

Cons:

as my room on the first floor, its queit noisy from ourside, thought that the room should be more calm

2026-06-22 • via Nuitee
L
Lilis • solo_traveller • id
8
2026-06-20 • via Nuitee
F
Fitta • extended_group • qa
7
2026-06-09 • via Nuitee
I
INDIE ANDIA • solo_traveller • id
9
Suite room worth the money
Pros:

Good hotel, suite room big, best view to mountains and padi field. With jogging track

Cons:

A bit far from the city center

2026-05-30 • via Nuitee
M
Mohammad • couple • id
10
Very nice stay
Pros:

Beautiful view and very nice room

Cons:

The Breakfast is standard. the floor was a bit wet from people coming out or running from one pool to another.

2026-05-27 • via Nuitee
D
DR SYAFRIZAL • couple • id
8
2026-05-19 • via Nuitee
S
Soewasono • solo_traveller • id
8
My 2 cents
Pros:

The atmosphere is very nice. Comfortable, clean. I'm always satisfy when staying in here.

Cons:

Sometimes the shower drain got clogged,

2026-05-07 • via Nuitee
D
DICKY • solo_traveller • id
7
2026-05-06 • via Nuitee
T
Takehiko • family_with_children • id
7
2026-04-02 • via Nuitee
S
Sita • family_with_children • id
10
Pros:

Kasur dan bantalnya lembut empuk nyaman

2026-03-27 • via Nuitee
S
Sepri • family_with_children • id
8
2026-03-09 • via Nuitee