Hotel Santika Premiere Garut

Hotels
•
Santika
8.4 (99 reviews)
Jl. Raya Cipanas Baru, Tarogong Kaler , Garut , id

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Beautiful views
Friendly staff
Cons:
Cleanliness issues
Room size concerns

Categories

Cleanliness
7.6
There are multiple mentions of cleanliness issues, especially with the bathrooms and room cleaning services.
Service
9.1
Staff are frequently mentioned as friendly and helpful, contributing positively to the experience.
Location
9.1
The hotel is praised for its beautiful views and strategic position near attractions.
Room Quality
8.6
Rooms are generally comfortable with good views, although some mention size and cleanliness issues.
Amenities
8.1
The facilities like the pool and breakfast variety are appreciated, but crowded conditions were noted.
Value for Money
7.6
Some guests feel the pricing is high given issues such as room size and cleanliness.
Food and Beverage
8.6
Breakfast variety and quality receive positive remarks, though some inconsistencies in service were observed.
Overall Experience
8.5
Despite some drawbacks, overall guest satisfaction is high, with many planning to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:49

Property Description

Luxurious Outdoor Amenities
Hotel Santika Garut offers an outdoor swimming pool, perfect for a relaxing dip under the sun. The garden provides a serene escape for guests to unwind and enjoy the natural surroundings.

Convenient Facilities
Guests can enjoy the convenience of a fitness centre to keep up with their workout routines while traveling. The 24-hour front desk, restaurant, and room service ensure that guests' needs are met promptly and efficiently.

Scenic Views
Some units at Hotel Santika Garut feature balconies with stunning mountain views, allowing guests to start their day with a breath of fresh air and a picturesque sight.

Ready to experience luxury and convenience at Hotel Santika Garut? Book your stay now for an unforgettable getaway.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 99 reviews
Cleanliness: 7.6
Service: 9.1
Location: 9.1
Room Quality: 8.6
Amenities: 8.1
Value for Money: 7.6
Food and Beverage: 8.6
Overall Experience: 8.5
S
Sepri • family_with_children • id
8
2026-03-09 • via Nuitee
R
Rama • couple • id
10
Pros:

Semua

2026-03-04 • via Nuitee
N
Nany • family_with_children • id
8
2026-02-14 • via Nuitee
I
Irvan wahyu • couple • id
8
Pros:

Clean and comfortable

2026-01-31 • via Nuitee
Y
Yogagama • family_with_children • id
8
2026-01-24 • via Nuitee
M
Marina • extended_group • id
8
Pros:

Staff yg ramah
Property yg indah
Sarapan yg sempurna

2026-01-20 • via Nuitee
N
Nurmaulida • family_with_children • id
8
2026-01-13 • via Nuitee
K
kunkun • extended_group • my
8
2026-01-08 • via Nuitee
T
Tedja • family_with_children • id
8
Tiba di lobby sudah antri check in, dan hanya 3 resepsionis yg menangani, sehingga harus menunggu
Pros:

Kolam Renang yg hangat dan menu breakfast yg sangat baik

Cons:

Debu dalam kamar

2026-01-04 • via Nuitee
H
hung • family_with_children • id
10
Pros:

View Dari kamarnya indah banget berjejer gunung Dan awannya dekat, , kamarnya nyaman, Dan breakfastnya lumayan enak.

2026-01-02 • via Nuitee
D
DWI • family_with_children • id
9
Menyenangkan dan akrab antar yg nginap.
Pros:

Alhamdulillah.. Sarapan ada menunlokalndan nasional

Cons:

Mohon ditelitibl setiap sudut ruangan, pengalaman kemarin mendapat teguran tentang gorden yg sobek.
Padahal gorden tersebut sudah hitam kena jamur dan rawan sobek.
Alhamdulillah, sy menjelaskan keadaan awal dan diterima dengan baik penjelasan tersebut.

2026-01-01 • via Nuitee
D
Devi • extended_group • id
7
So so
Pros:

Location

Cons:

The reservation and front office staff is not responsive

2025-12-25 • via Nuitee
A
achmad • extended_group • id
8
Enjoyable place with beautiful views of Garut
Pros:

Padi field and mountain view

Cons:

Long waiting for check in process

2025-12-23 • via Nuitee
F
Febe • family_with_children • id
8
Pros:

View

Cons:

Gedung lama san gedung baru jarak jauh, gedung baru blm ada phone

2025-12-22 • via Nuitee
O
okder • couple • id
8
Pros:

View sawah dan gunung dari kamar

Cons:

Penerangan bathroom kurang terang

2025-12-19 • via Nuitee
T
Tjahyo • family_with_children • id
9
Great
Pros:

Balcony view to the mountain, wide variety breakfast, super friendly staff, good location

Cons:

The shower room cleanliness should be improved.

2025-12-18 • via Nuitee
H
Henri Parulian • family_with_children • id
9
2025-12-17 • via Nuitee
D
dewi • family_with_children • id
9
2025-12-08 • via Nuitee
D
Dwi Hastuti • family_with_children • id
10
2025-12-04 • via Nuitee
R
Robert • family_with_children • gb
5
Pros:

Good modern room if unusual configuration. Good sized, heated, pool. Friendly if rather clueless staff.

Cons:

Wasn't aware hotel given over midweek to large group company outings. Overcrowded. Extensive but very poor, buffet, for non Indonesians.
Graded top and, priced, as that through notorious Indonesian ++ system.
Obviously paying far, more than the group deals,
Weekends, probably better

2025-11-27 • via Nuitee