Toyoko Inn Cebu

Hotels
•
Toyoko Inn
8.2 (1339 reviews)
J Center Mall, 165 A. S. Fortuna Street, Bakilid, Cebu , Cebu City , ph

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Lift / Elevator
Laundry
Luggage storage
Airport shuttle
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Quality food
Good amenities
Cons:
Issues with cleanliness (bugs)
Checkout timing
Some amenities need upgrades

Categories

Cleanliness
7.28
Several reviews mentioned cleanliness positively, but one indicated issues with bugs.
Service
8.75
Staff friendliness and helpfulness were frequently praised.
Location
8.79
Location was highlighted as excellent due to nearby amenities and attractions.
Room Quality
7.74
Rooms were generally clean and comfortable, with some mentions of outdated facilities.
Amenities
7.77
Amenities were good but could use updates, particularly the fitness center.
Value for Money
8.23
Overall value was seen positively, especially considering the breakfast included.
Food and Beverage
8.78
Breakfast buffet and overall food quality received high praise.
Overall Experience
8.25
Most guests expressed a strong desire to return, indicating a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 15:40

Property Description

Convenient Amenities
Featuring a 24-hr front desk, free shuttle service, and complimentary WiFi, Toyoko Inn Cebu ensures a hassle-free stay for guests.

Comfortable Rooms
The air-conditioned rooms are well-equipped with a flat-screen TV, safety deposit box, and refrigerator. Guests can enjoy the convenience of a private bathroom with free toiletries and select rooms even offer a kitchenette and dining area.

Accessible Location
Situated just a few kilometers from key attractions like SM City Cebu and Ayala Center Cebu, with the airport nearby, Toyoko Inn Cebu offers both convenience and accessibility for travelers.

Book your stay at Toyoko Inn Cebu now for a seamless and enjoyable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CEB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs PHP 20 per day.

Location

Guest Reviews

8.2
Based on 1339 reviews
Cleanliness: 7.28
Service: 8.75
Location: 8.79
Room Quality: 7.74
Amenities: 7.77
Value for Money: 8.23
Food and Beverage: 8.78
Overall Experience: 8.25
C
CHENG TSUNG • couple • tw
8
2026-06-27 • via Nuitee
D
de Alba • solo_traveller • ph
5
Very short stay for me cause I stayed overnight.
Pros:

I like the staff (shuttle bus driver, front desk), they kinda friendly and helpful.

Cons:

The shower handle is kinda complicated, if you’re first time user 😆😆😆.

2026-06-27 • via Nuitee
M
Marek • couple • sk
10
2026-06-26 • via Nuitee
J
Jeszam2008 • solo_traveller • ph
7
My staying there was alright.
Pros:

I think the breakfast is okay except spaghetti. Spaghetti is not good for morning breakfast. I dont see any chicken dishes.

Cons:

- Weak signal of Wifi
- Toilet is not good for pissing for men.
- Room is not sound proof
- No available cabinets
- Trash can is too small

2026-06-26 • via Nuitee
R
Rachael • extended_group • ae
10
Great hotel
Pros:

Cleanliness, staff

Cons:

Nothing

2026-06-25 • via Nuitee
E
Elaine • solo_traveller • ph
8
Pros:

The room is super clean, the staff are very kind and helpful.

Cons:

The breakfast was below expectations. The room overall is not worth the 14K, almost 15K, for 2 nights.

2026-06-21 • via Nuitee
R
Robert • solo_traveller • se
8
Priceworthy
Pros:

Direct connection to the mall for good japanese food, Close to many things. The breakfast was ok, wouldnt hurt to have a few more items of diary. Clean rooms and comfy beds.

Cons:

The bumgun in the CR was out of order, but the bathtub is a nice bonus. Over all clean and safe!

2026-06-20 • via Nuitee
J
jeff • solo_traveller • us
9
Great staff
Pros:

Consistency good, breakfast has improved.
Caroline and the rest of the staff were very helpful and professional.

Cons:

Very weak WiFi and TV signal.

2026-06-19 • via Nuitee
L
Loreidel • couple • ph
10
We had a wonderful stay except for isolated incident. We hope it will be corrected.
Pros:

Buffet Breakfast was superb. Staff were friendly and courteous. Great food variety. Dining area very clean.
Excellent location as J Mall is very accessible via its designated access elevator.
FO staff friendly and courteous.
Extra toiletries readily available.

Cons:

On our 2nd day of stay, the cleaning staff tried to open our room. We taken aback since were still inside our room and we did not put a sign on the door that we requested to clean our room. We were wondering why housekeeping had to open our room. Technically, it was a breach of protocol and security. We informed the FO about this. Moving forward, we hope this would not happen again. Nevertheless, we would still like to stay here when we travel back to Cebu, as we consider it as an isolated incident.

2026-06-18 • via Nuitee
H
HSING YEN • extended_group • tw
10
2026-06-17 • via Nuitee
A
Adrianita • family_with_children • ph
9
i am enjoying my stay..
Pros:

i enjoyed my stay, and the staff really accommodated my needs and all of them are very approachable.

Cons:

mahirap ang parking, but okay naman

2026-06-16 • via Nuitee
C
Christous • solo_traveller • ph
8
2026-06-16 • via Nuitee
C
Christoph • family_with_children • de
7
preis Leistung alle in allem OK.
Pros:

Gutes Frühstück.

Cons:

Zimmer und Bäder sehr klein.

2026-06-13 • via Nuitee
G
Godfrey • solo_traveller • ph
10
2026-06-13 • via Nuitee
J
Julian • solo_traveller • ph
9
2026-06-12 • via Nuitee
G
Godfrey • solo_traveller • ph
10
2026-06-10 • via Nuitee
N
Natron411 • solo_traveller • us
9
Pros:

Great location and easy access to the mall

2026-06-09 • via Nuitee
L
Lee Callaghan • solo_traveller • gb
10
Pros:

Staff and accommodation

2026-06-07 • via Nuitee
S
salome • family_with_children • jp
8
2026-06-04 • via Nuitee
R
Robert • couple • us
3
bad stay waisted money
Pros:

check in nice massage was good

Cons:

breakfast was gross !!!!!food cold ! and only hard boiled eggs not peeled and cold and tased like week old!and the fruit was warm with spoiled spots in the red and yellow melon no tv connection always loading air con very noisy so little sleep !

2026-06-04 • via Nuitee