Holiday Inn Express & Suites Omaha Downtown - Old Market by IHG

Hotels
Holiday Inn Express
7.6 (153 reviews)
2431 Farnam Street, Omaha, Nebraska, 68131 , Omaha , US

Pets allowed

Facilities

Free breakfast
Meeting rooms
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Delectable breakfast
Cons:
Cleanliness issues
Parking difficulties
Uncomfortable sofa bed

Categories

Cleanliness
6.53
There were mentions of drain flies and the elevators smelling like urine.
Service
8.52
Staff were generally friendly and helpful, with specific mentions of assistance provided during emergencies.
Location
8.52
Great location for accessing the zoo and other destinations.
Room Quality
7.53
The rooms were comfortable but had issues such as a sofa bed not being comfortable and a cockroach found.
Amenities
7.03
Pool and gym facilities were noted as nice, though some amenities were lacking like parking considerations.
Value for Money
7.03
Price was competitive with positive notes on value compared to similar hotels.
Food and Beverage
8.02
Breakfast was highlighted positively, with good selection and quality.
Overall Experience
7.62
Overall an okay stay with positive elements, but some issues impacted the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:19

Property Description

Luxurious Amenities
Indulge in our indoor pool, 24-hour fitness center, and complimentary buffet breakfast for a delightful stay.

Convenient Features
Enjoy complimentary wired and wireless internet access, a 24-hour business center, and express check-in services.

Prime Location
Centrally located in Omaha, minutes away from top attractions like Creighton University and the CHI Health Center Omaha.

Experience comfort and convenience at Holiday Inn Express And Suites Omaha Downtown - Old Market. Book your stay now for an unforgettable getaway.

Important information:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OMA

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

7.6
Based on 153 reviews
Cleanliness: 6.53
Service: 8.52
Location: 8.52
Room Quality: 7.53
Amenities: 7.03
Value for Money: 7.03
Food and Beverage: 8.02
Overall Experience: 7.62
G
Genehan
10
Pros:

I would happily stay at this place again. I found it clean, safe, and peaceful even though it's in the middle of the city. Across the street was a great coffee shop and bookstore. Walking to the local art museum only took a few minutes and getting into the heart of downtown Omaha required a relatively swift 20 minutes. Much appreciated the patient and friendly staff.

2025-10-10 via Nuitee
J
Jose
8
Pros:

Clean room and up to date

2025-10-08 via Nuitee
E
Emily
10
Pros:

Room was clean and comfort temp one arriving. Water was hot for showers! Internet was fast - great for a weekend getaway

2025-10-05 via Nuitee
Q
Qunterrius
10
Pros:

Had a great stay

2025-10-01 via Nuitee
B
Brandon family_with_children
4
Pros:

Lack of information on bathroom accommodations. We needed a bathtub for our baby but walk-in shower only provided

2025-09-29 via Nuitee
H
Heidi
8
Pros:

Clean Room; staff was friendly; room had noisy AC; street noise

2025-09-29 via Nuitee
M
Melissa family
10
Pros:

I really enjoyed the staff at this location👍

2025-09-29 via Nuitee
M
Michelle family
10
Pros:

Check in staff was very friendly and helpful. The hotel was very nice, updated, and clean. Not sure what was out and around the area. We were here late at night and plan to head out early next morning.

2025-09-27 via Nuitee
S
Sergio
4
Pros:

Can be

2025-09-26 via Nuitee
A
Alex partner
10
Pros:

The bed was so comfortable, and the location was great. Parking is reasonable and easy. Cheaper than other hotels in the area. The staff were also very kind and helpful

2025-09-22 via Nuitee
J
Juan
10
Comfort and Cleanliness
Pros:

Great service, awesome breakfast, Tabitha and her sister took care of us after we got stranded and our flight was 2 days later. They made it memorable for us.

2025-09-21 via Nuitee
A
Adam
4
First time in Omaha
Pros:

The rooms are great for the price. I came from KC for the zoo, amazing zoo.
Check in, nobody at the desk, and needed to use the bathroom quick. I understood the security for the bathrooms. After getting checked in, going to my room and finishing setting up, the pay for parking app, (about 15/20mins) I go outside to find a ticket for parkjng. The front desk lady took care of the ticket with no cost to me, just a hassle.
The second night around 3am, fire alarm goes off. Went down to lobby, front desk lady couldn't figure out why the fire alarm was going off and why.
I asked about local night life and popular and hidden spots. The ladies at the front desk did the best they could with night life and dinning info. If you're up in time for breakfast, amazing, good selection.
The contrustion around the area sucks, but what city doesn't have construction.

2025-09-19 via Nuitee
C
Clemente family
10
Pros:

Staff person in the front desk was very friendly and very helpful.

2025-09-16 via Nuitee
L
LIz
8
Pros:

Breakfast good but room stunk and no tv

2025-09-10 via Nuitee
A
Antonio
8
Good stay. Comfortable bed.
Pros:

Good stay. Comfortable bed. Bathroom coulda been a little more kept up. Could use some recaulking. But were just passing thru Omaha so cant really complaint.

2025-09-10 via Nuitee
J
Jeremy
8
Pros:

Enjoyed my stay here.

2025-09-08 via Nuitee
C
chris
10
Nice Holiday Inn
Pros:

New hotel. Very clean. Excellent location. Don't forget you pay for parking. Breakfast was delicious (unlike most *breakfast included* hotels) and varied with fresh fruit and pork sausages. Make your own pancakes!!

2025-09-07 via Nuitee
J
Jenifer family_with_children
6
Pros:

My hotel stay was overall okay, the pool, room and breakfast was good.The staff was excellent! However, we did notice some drain flies, the elevators smell like urine, and parking spots aren’t the best.

2025-09-06 via Nuitee
A
AMBER family
8
Pros:

It was a nice stay, the pool was on a bit of a cool side, my daughter found beer bottles behind the bed. The breakfast was good. The staff was great,

2025-09-02 via Nuitee
V
Verified traveler
6
Quick trip to Omaha Zoo
Pros:

I requested a suite for 5 people. The sofa bed was not comfortable. There should be an extra blanket for the sofa bed as it's next to the air conditioner. There was barely enough room to pull it out. My daughter found a cockroach in our bathroom. I flushed it down the toilet. The parking spots are too small. People need room for SUVs and pickup trucks, not just compact cars. We were lucky to find parking on the street in front of the hotel. Pool and gym were nice and breakfast was good.

2025-09-01 via Nuitee