ONOMO Hotel Waterfront

Hotels
ONOMO HOTELS
8.2 (2848 reviews)
24 Alfred Street, Cape Town CBD , Cape Town , za

Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Good breakfast
Cons:
Limited room amenities
Issues with room cleanliness
Loud rooms

Categories

Cleanliness
7.7
Issues with room preparation and hygiene were noted.
Service
8.7
Very kind and efficient staff; positive reviews on service.
Location
9.2
Perfect location near V&A Waterfront; very secure area.
Room Quality
7.2
Concerns about small rooms, lack of amenities like a window and closet.
Amenities
7.7
Limited refrigeration options and breakfast choices.
Value for Money
8.2
General satisfaction but some amenities felt lacking.
Food and Beverage
8.2
Good breakfast selection, but limited options.
Overall Experience
8.7
Mixed feelings, but overall a good stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:08

Property Description

Modern and Convenient Accommodation
Signature Lux Hotel by ONOMO offers stylish accommodation just minutes away from the V&A Waterfront and CTICC. The air-conditioned rooms are equipped with modern amenities including a smart TV and USB wall chargers.

Dining Experience at Vivaldi
Indulge in a culinary experience at Vivaldi, the hotel's restaurant and bar, serving delicious meals throughout the day. Room service is also available for your convenience from Monday to Saturday.

Prime Location and Exceptional Service
Benefit from the hotel's prime location near Cape Town's city center and Cape Quarter. The multilingual staff at the 24-hour reception are ready to assist you in planning your stay, ensuring a memorable experience.

Book your stay at Signature Lux Hotel by ONOMO for a delightful and convenient experience in Cape Town!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Dear visitor, we're currently experiencing drought conditions within this region. Please be aware that certain properties will need to comply with local water usage restrictions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs ZAR 65 per day.

Location

Guest Reviews

8.2
Based on 2848 reviews
Cleanliness: 7.7
Service: 8.7
Location: 9.2
Room Quality: 7.2
Amenities: 7.7
Value for Money: 8.2
Food and Beverage: 8.2
Overall Experience: 8.7
G
Günter extended_group de
8
2026-05-23 via Nuitee
R
Rubiele couple br
1
Fui roubada dentro do hotel e o hotel não fez nada sobre isso
Pros:

Localização

Cons:

Minha experiência neste hotel foi extremamente decepcionante. Durante minha estadia, fui roubada em 200 dólares dentro do hotel. Assim que percebi o ocorrido, procurei a equipe imediatamente, fiz a reclamação formalmente e preenchi todo o formulário solicitado.

O mais frustrante foi a falta total de suporte e retorno da gerência. Mesmo após relatar um problema tão sério, ninguém entrou em contato comigo, não recebi atualização, explicação ou qualquer posicionamento sobre o caso. A sensação é de completo descaso com a segurança e com os hóspedes.

Esperava muito mais responsabilidade e atenção diante de uma situação tão grave. Infelizmente, não me senti segura nem respeitada como cliente.

2026-05-23 via Nuitee
B
B j solo_traveller in
10
2026-05-22 via Nuitee
L
Luanna couple br
10
2026-05-20 via Nuitee
E
Elena couple it
8
Pros:

Molto vicino al centro congressi e al waterfront, di giorno si può raggiungere il CTICC a piedi e di sera, se in compagnia, si può camminare fino al waterfront

2026-05-19 via Nuitee
M
Minye couple fr
9
Tutto sommato un soggiorno piacevole, lo staff è molto disponibile
Pros:

Vicinanza al centro congressi e al waterfront. Di giorno, quando c’è luce, si può camminare nella zona. Di sera anche, se in compagnia.

Cons:

Gli asciugamani, nonostante fossero stati messi per terra/ per terra nella doccia, non sono stati cambiati ma ripiegati e rimessi al loro posto! Solo dopo, su sollecitazione, ci sono stati cambiati.

2026-05-19 via Nuitee
L
LORENA FERNANDA couple br
10
Valor justo, café da manhã bom, check in e check out práticos. Funcionários atenciosos.
Pros:

Localização perfeita.

Cons:

Eu gostei de tudo

2026-05-18 via Nuitee
N
Nadim Joni solo_traveller de
8
2026-05-18 via Nuitee
A
Alexandre solo_traveller ca
9
2026-05-16 via Nuitee
A
Alexandre solo_traveller ca
9
2026-05-16 via Nuitee
J
JianPing couple us
8
Pros:

Excellent location!

2026-05-16 via Nuitee
S
Siobhain couple ie
10
Perfect!
Pros:

Very pleasant and helpful staff. Gorgeous breakfast room and a huge selection of food. Lovely bedroom and bathroom with everything you could need.

Cons:

N/A

2026-05-12 via Nuitee
E
Eda solo_traveller es
9
Excelente service y localización perfecta
Pros:

Especialmente Beatriz en el restaurante , el desayuno de lujo con mucha fruta . Soy alérgica y respetaron todos mis requerimientos

Cons:

La alfombra en el pasillo y las habitaciones no son necesarias especialmente para alergicos

2026-05-12 via Nuitee
S
sharvan mooneesawmy couple mu
9
Pros:

Location is great and the area is safe. It is 15mins by foot to the Waterfront. The reception was also very helpful to assist us with our queries and sort out matters. Breakfast is good, although it could be improved.

Cons:

There was no closet for our clothes in the room. The breakfast feels dull with the same food options if you stay more than 2 nights.

2026-05-11 via Nuitee
S
sharvan mooneesawmy solo_traveller mu
9
Pros:

Room was spacious with nice view of the City.

2026-05-10 via Nuitee
C
Carol couple us
10
Pros:

Great location, walkable to waterfront, wonderful breakfast.

Cons:

Nothing

2026-05-09 via Nuitee
G
Graham solo_traveller nz
5
2026-05-06 via Nuitee
L
Lillly solo_traveller ch
8
Pros:

Lage sehr gut .. zu fuss zur waterfront kein problem

Cons:

Hab den nachbar im zimmer neben dran singen gehört… smile

2026-05-06 via Nuitee
W
ward couple ca
7
Great staff, great bar, reasonable rates.
Pros:

Nice but cozy

Cons:

Can’t open windows, very small side table and limited space to put any clothes. No closet and you could not fit one.

2026-05-05 via Nuitee
A
Alfredo solo_traveller br
9
Pros:

A localização e o café da manhã.

Cons:

A falta de um frigobar no quarto.

2026-05-04 via Nuitee