ONOMO Hotel Waterfront

Hotels
•
ONOMO HOTELS
8.2 (2878 reviews)
24 Alfred Street, Cape Town CBD , Cape Town , za

listing image 1
Show all photos
Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Good breakfast
Cons:
Limited room amenities
Issues with room cleanliness
Loud rooms

Categories

Cleanliness
7.7
Issues with room preparation and hygiene were noted.
Service
8.7
Very kind and efficient staff; positive reviews on service.
Location
9.2
Perfect location near V&A Waterfront; very secure area.
Room Quality
7.2
Concerns about small rooms, lack of amenities like a window and closet.
Amenities
7.7
Limited refrigeration options and breakfast choices.
Value for Money
8.2
General satisfaction but some amenities felt lacking.
Food and Beverage
8.2
Good breakfast selection, but limited options.
Overall Experience
8.7
Mixed feelings, but overall a good stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:08

Property Description

Modern and Convenient Accommodation
Signature Lux Hotel by ONOMO offers stylish accommodation just minutes away from the V&A Waterfront and CTICC. The air-conditioned rooms are equipped with modern amenities including a smart TV and USB wall chargers.

Dining Experience at Vivaldi
Indulge in a culinary experience at Vivaldi, the hotel's restaurant and bar, serving delicious meals throughout the day. Room service is also available for your convenience from Monday to Saturday.

Prime Location and Exceptional Service
Benefit from the hotel's prime location near Cape Town's city center and Cape Quarter. The multilingual staff at the 24-hour reception are ready to assist you in planning your stay, ensuring a memorable experience.

Book your stay at Signature Lux Hotel by ONOMO for a delightful and convenient experience in Cape Town!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Dear visitor, we're currently experiencing drought conditions within this region. Please be aware that certain properties will need to comply with local water usage restrictions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs ZAR 65 per day.

Location

Guest Reviews

8.2
Based on 2878 reviews
Cleanliness: 7.7
Service: 8.7
Location: 9.2
Room Quality: 7.2
Amenities: 7.7
Value for Money: 8.2
Food and Beverage: 8.2
Overall Experience: 8.7
A
Antony • solo_traveller • gb
9
Pros:

Close to everything

Cons:

N/A

2026-05-30 • via Nuitee
G
Geoffrey • solo_traveller • ug
7
It was good, except missing out on breakfast.
Pros:

The location is prime and high end with maximum securityat tge Waterfront.Though I booked with breakfast but I don't know why booking.com scrapped it off. Is it possible for a prudent individual to sleep in an hotel without breakfast?

Cons:

Nothing

2026-05-29 • via Nuitee
E
Elena • couple • it
8
Pros:

Ottima posizione a due passi dal Waterfront. Camera essenziale con letto molto comodo. Buona la colazione

Cons:

Moquette e alcuni elementi della camera un po’ datati e da rinfrescare. Nessun servizio o indicazione alla reception su tour o informazioni turistiche. Il servizio al ristorante molto lento

2026-05-29 • via Nuitee
F
Frikkie Barnard • solo_traveller • za
10
2026-05-28 • via Nuitee
I
Ideraldo • extended_group • br
8
2026-05-27 • via Nuitee
E
eduardo • family_with_children • br
10
very good
Pros:

room very good, excelent breakfast and perfet location

2026-05-26 • via Nuitee
P
Peter • solo_traveller • au
8
Pros:

Great location, friendly staff, good breakfast.

Cons:

Couple of minor maintenance issues.

2026-05-25 • via Nuitee
A
Aila • couple • br
10
Excelente estadia
Pros:

Localização perfeita para se ir a pé com segurança para ó WATERFRONT

Cons:

De nada

2026-05-25 • via Nuitee
M
Marc • solo_traveller • fr
8
2026-05-25 • via Nuitee
A
Anna • solo_traveller • au
7
2026-05-24 • via Nuitee
H
Hugo • solo_traveller • ca
10
2026-05-24 • via Nuitee
L
Luiz • solo_traveller • br
8
2026-05-24 • via Nuitee
B
Ben • couple • gb
10
A really great hotel which is complemented by its staff!
Pros:

The Location was perfect for our stay, just a short walk from the heart of the V&A Waterfront, but what really makes this property stand out is the staff, all very well mannered and nothing was ever too much trouble when it came to helping or assisting you, the breakfast was amazing and lots of choices, the bar is well stocked and prices not expensive, we had a top floor room, all I can say is the room was perfect 😊

Cons:

N/A

2026-05-24 • via Nuitee
R
Rubiele • couple • br
1
Fui roubada dentro do hotel e o hotel não fez nada sobre isso
Pros:

Localização

Cons:

Minha experiência neste hotel foi extremamente decepcionante. Durante minha estadia, fui roubada em 200 dólares dentro do hotel. Assim que percebi o ocorrido, procurei a equipe imediatamente, fiz a reclamação formalmente e preenchi todo o formulário solicitado.

O mais frustrante foi a falta total de suporte e retorno da gerência. Mesmo após relatar um problema tão sério, ninguém entrou em contato comigo, não recebi atualização, explicação ou qualquer posicionamento sobre o caso. A sensação é de completo descaso com a segurança e com os hóspedes.

Esperava muito mais responsabilidade e atenção diante de uma situação tão grave. Infelizmente, não me senti segura nem respeitada como cliente.

2026-05-23 • via Nuitee
G
Günter • extended_group • de
8
2026-05-23 • via Nuitee
B
B j • solo_traveller • in
10
2026-05-22 • via Nuitee
L
Luanna • couple • br
10
2026-05-20 • via Nuitee
M
Minye • couple • fr
9
Tutto sommato un soggiorno piacevole, lo staff è molto disponibile
Pros:

Vicinanza al centro congressi e al waterfront. Di giorno, quando c’è luce, si può camminare nella zona. Di sera anche, se in compagnia.

Cons:

Gli asciugamani, nonostante fossero stati messi per terra/ per terra nella doccia, non sono stati cambiati ma ripiegati e rimessi al loro posto! Solo dopo, su sollecitazione, ci sono stati cambiati.

2026-05-19 • via Nuitee
E
Elena • couple • it
8
Pros:

Molto vicino al centro congressi e al waterfront, di giorno si può raggiungere il CTICC a piedi e di sera, se in compagnia, si può camminare fino al waterfront

2026-05-19 • via Nuitee
N
Nadim Joni • solo_traveller • de
8
2026-05-18 • via Nuitee