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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Heating
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Bar
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Facilities for disabled guests
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Ironing service
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Dry cleaning
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Non-smoking throughout
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Daily housekeeping
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Airport shuttle (additional charge)
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Wheelchair accessible
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ATM/cash machine on site
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Toilet with grab rails
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
Review Highlights
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Property Description
Modern and Convenient Accommodation
Signature Lux Hotel by ONOMO offers stylish accommodation just minutes away from the V&A Waterfront and CTICC. The air-conditioned rooms are equipped with modern amenities including a smart TV and USB wall chargers.
Dining Experience at Vivaldi
Indulge in a culinary experience at Vivaldi, the hotel's restaurant and bar, serving delicious meals throughout the day. Room service is also available for your convenience from Monday to Saturday.
Prime Location and Exceptional Service
Benefit from the hotel's prime location near Cape Town's city center and Cape Quarter. The multilingual staff at the 24-hour reception are ready to assist you in planning your stay, ensuring a memorable experience.
Book your stay at Signature Lux Hotel by ONOMO for a delightful and convenient experience in Cape Town!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Dear visitor, we're currently experiencing drought conditions within this region. Please be aware that certain properties will need to comply with local water usage restrictions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Excelente localização, fácil de ir a pé em waterfront, no centro, fácil para pegar uber, ônibus hophof. Excelente café da manhã. Equipe atenciosa.
Achei ruim o banheiro ter divisão de vidro leitoso, com o quarto, e a pia ser fora, na área do quarto.
Good location, friendly staff and good food
On our first night, we found a large cockroach right outside our door. We also had to change rooms because the first one only had a fake window facing the corridor, where the lights were on constantly, while the second room did not have proper curtains.
The second room change went smoothly, but when we made the first switch, the staff failed to mention that we would have to pay an additional fee because the room we chose was considered a higher category than the previous one. Had we been informed in advance, we would have chosen a different room. Moreover, the reason for this supposed “upgrade” was never clearly explained, and any additional charge should have been communicated before the room change.
The rooms also do not have closets, which makes it difficult to properly store clothes during a stay. In addition, we had to request basic amenities such as towels and a hairdryer, rather than having them provided in the room from the beginning.
Overall, there were several avoidable issues that made the stay less comfortable than expected, particularly given the lack of clear communication from the staff.
Good location, easy walking distance to the waterfront as well as the city centre.
Lovely restaurant and bar offering a selection of food and drinks.
Housekeeping was a bit 'hit and miss' not replacing items once they were taken, such as face cloths or towels.
The WhatsApp contact system didn't work. There were problems with milk cartons issued in the room, we were told to message on the WhatsApp and they'd bring a jug of milk but then never saw the messages - not a big issue though.
No live music as stated on the website, not sure if that is only in peak season but this should be stated.
El alojamiento está bien situado, muy cerca del waterfront. Se puede aparcar en la zona sin problema, tanto en la calle, como en un parking de pago a pocos metros.
El personal fue amable. Las habitaciones amplias y cómodas.
Location excellent
Noisy neighbours
Ubicación/habitación super cómoda y personal
Mi è piaciuta la pulizia, la comodità ed io ristorante all'interno dell'hotel
Mancanza di parcheggio
La struttura
La posizione. La camera, il personale e la zona bar/ristorante
La colazione non era inclusa nel prezzo
Niezłe położenie bo stosunkowo blisko do Waterfront. Przyzwoite ale dodatkowo płatne śniadania, wygodne łóżka.
Niedostatki czystości głównie na korytarzach, małe pokoje, niektóre pokoje nie mają okien zewnętrznych.
Tamanho do quarto, cama confortável, otimo cafe da manha. Localização incrível, dá para ir a pé para o Waterfront, inclusive com criança de 6 anos.
Comigo nao aconteceu nada grave, mas com um casal amigo, furtaram cédula em dólar do quarto deles. Então ficamos muito preocupados.
Very friendly staff and very good location.
The corner room we were given has some impractical corners and dimensions.
Bien ubicado cerca del VA Waterfront
Algunas habitaciones, como una de las que nos tocaron, son muy estrechas e incómodas, otras correctas. No se entiende que el precio sea el mismo. Las instalaciones son muy justas, por ejemplo el lobby es muy reducido, y la mtad está ocupado con una tienda.
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