Kaia Suites

Hotels
8.9 (120 reviews)
Avenida Ejidos Jilotzingo , Ciudad López Mateos , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Express check-in/check-out
Safety deposit box
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff

Categories

Cleanliness
8.99
Me agrado, todo limpio.
Service
8.96
El personal muy amable.
Location
8.9
Standard quality for this hotel tier.
Room Quality
8.85
Standard quality for this hotel tier.
Amenities
8.88
Standard quality for this hotel tier.
Value for Money
8.84
Standard quality for this hotel tier.
Food and Beverage
8.89
Standard quality for this hotel tier.
Overall Experience
8.86
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-04 10:16

Property Description

Modern Comforts and Convenient Location
Kaia Suites in Ciudad López Mateos offers a 3-star experience with a shared lounge, free private parking, and a restaurant. Enjoy free WiFi, room service, and a 24-hour front desk for your convenience.

Comfortable and Well-Equipped Rooms
Relax in guest rooms featuring air conditioning, flat-screen TV, DVD player, and a private bathroom with free toiletries. Some rooms even have a terrace for added comfort. Safety deposit boxes are available in all rooms.

Outdoor Activities and Nearby Attractions
Explore the surroundings with activities like hiking and cycling. Visit nearby attractions such as Chapultepec Forest and The Angel of Independence. The hotel is conveniently located just 45 km from Benito Juarez International Airport.

Ready to experience a comfortable stay at Kaia Suites? Book now for a memorable trip!

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for MXN 10 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 120 reviews
Cleanliness: 8.99
Service: 8.96
Location: 8.9
Room Quality: 8.85
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 8.86
D
Diaz velarde gamboa solo_traveller mx
8
Pros:

Me agrado , todo limpio y elnpersonal muy amable

2025-10-02 via Nuitee
D
David young couple mx
9
A motel, though really nice
Pros:

The room was pretty nice. Is not far away from El Refugio del Aguila. It looks exactly like the photo.
However, it’s a motel and it didn’t say anything about that!

2025-03-29 via Nuitee
B
Bas young couple nl
8
Good quality, good price, service perfect thanks to the nightwatch at the location
Pros:

Very nice rooms, good shower, bed, hygiëne, good accomodation for the price.

Cons:

At arriving not a reception service, the remote service was bad. The guard/site operator when at the place did a very good job and was very friendly, he did the job perfect.

2024-01-16 via Nuitee
B
Barry young couple us
8
Very good
2023-09-25 via Nuitee
B
Benjamin review category business travellers us
10
Exceptional
2023-09-20 via Nuitee
K
Kostas young couple gr
10
Exceptional
Pros:

The room and the facilities are very good! Spacious room service and very clean. The air-conditioning is quiet enough and there is Netflix that doesn't require to log in. The private parking under the room was great!

Cons:

The hot water was a bit of a problem since it became cold for a while and then hot again. Also take into account that it's one of those hotels that you can pay for a few hours only! But it's not a real problem though! The check in goes through a metal box but I guess it's for privacy reasons!

2023-08-18 via Nuitee
K
Kuri with friends mx
7
Good
2023-08-07 via Nuitee
C
Churrusco young couple mx
7
An option if you need to stay around that location
Cons:

Staff wouldn't allow us to change to a better room paying extra. They said we would need to pay for the total of the new room and lose what we had paid.

2022-11-27 via Nuitee
M
Martin young couple mx
10
Exceptional
2022-09-27 via Nuitee