Nava Hotel Tawangmangu

Hotels
8.7 (42 reviews)
Jl. Grojogan Sewu Pintu II, Ngunut Lor , Tawangmangu , id

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Nice views
Friendly staff
Good family activities
Spacious rooms
Cons:
Dirty utensils
Loud music during events
Inconsistent management response

Categories

Cleanliness
7.8
Some dishes were found dirty and restaurant cleanliness must be improved.
Service
9.3
Staff are friendly and supportive, but issues with management responsiveness were noted.
Location
8.8
Good location for family activities.
Room Quality
9.3
Rooms are spacious, clean, and comfortable with beautiful views.
Amenities
8.8
Beautiful pool and good amenities.
Value for Money
8.8
Standard quality for this hotel tier.
Food and Beverage
7.8
Food is good, but service issues with loud events diminish the experience.
Overall Experience
9
Beautiful hotel with several pros, but noise could detract from the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 00:38

Property Description

Luxurious Outdoor Pool and Garden
Nava Hotel Tawangmangu boasts an inviting outdoor swimming pool and a serene garden, perfect for relaxation and unwinding after a day of exploration.

Delicious Dining Options
Indulge in a culinary journey at the hotel's restaurant offering a variety of American, Chinese, and Indonesian cuisine. Halal dining options are also available upon request.

Convenient Amenities and Services
Enjoy the convenience of free WiFi, room service, and a 24-hour front desk at this 3-star hotel. The air-conditioned rooms are well-equipped with modern amenities, ensuring a comfortable stay.

Ready to experience a blend of comfort and convenience? Book your stay at Nava Hotel Tawangmangu now for a memorable getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for Rp 400,000 per person per night when using an existing bed.
    People no matter the age stay for Rp 400,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 42 reviews
Cleanliness: 7.8
Service: 9.3
Location: 8.8
Room Quality: 9.3
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 7.8
Overall Experience: 9
I
Indre family_with_children lt
5
2026-03-06 via Nuitee
A
Atik family_with_children id
10
sangat nyaman
Pros:

Masakannya variasinya banyak, dan rasanya enak

cuma memang harus prepare untuk jaket bagi anak kecil maupun orang dewasa yang tidak kuat dingin

2026-02-22 via Nuitee
R
Robert couple de
10
Pros:

Laras - the young lady taking care of guests and their needs - was fantastic : helped us in so many ways like charging our cellphone ! Jobs which had nothing to do wirh the hotel itself : perfect service - togehter with her collegues Silvi and aswell Nandas : we are happy and grateful !

2026-02-11 via Nuitee
J
Justicia family_with_children au
9
Pros:

Very good environment, view & location.
very peaceful and comfortable.

2026-01-19 via Nuitee
J
Jeffry family_with_children id
10
Paradise is here !!!
Pros:

Location was excellent. Breathtaking view from the restaurant. Beautifully landscaped garden.
The room was nice.. Clean, simple, and everything works.
The foods were delicious and good variety.
The staffs were too wonderful. They have the perfect attitudes. Congratulations.. jobs well done on training them.
Too bad we only stayed for 1 night, but we were so very impressed with the hotel.
Next time we visit Tawangmangu, this hotel will be our first choice to stay... Nava Hotel deserves 7 stars !!!

Cons:

Absolutely nothing... Everything was just perfect.

2026-01-17 via Nuitee
H
Hielga family_with_children id
5
Pros:

Pool, view, gazebo, animals are well treated ( please give house for each bird, some of them are shivering during rainy night ) & give squirell more access

Cons:

We got room in old building with dust smells, with balcony facing to car park. While there's new building under construction but some groups get access through official website. Also breakfast time held in new building & had access to balcony with amazing view, unfortunately it is dangerous for kids since the glass railing is not yet properly installed ( sealent between glass partition isn't done yet )

Our room shower is less comfortable, the water was not really hot & wash basin is clogged

Kids ordered 4 instant noodle from pool bar, after 30mins, only 3 came, and server lady said they has no more, while we saw piles of instant noodle is there sit in the glass rack. After we ask, she said the main kitchen upstairs has nothing left ( they didn't initiate to deliver that noodle from the pool bar upstairs )

Overall for us it's over rated & over priced
Need more improvement

Note :

2025-12-22 via Nuitee
Y
Yongki Arianto family_with_children sg
10
Pros:

Nice view, environment, good room and foods.
Staffs are friendly and supportive.

Cons:

Noise at night where the people from the meeting room on 3rd floor made a lot of noises.

Found some plates, spoons, forks were quite dirty with remaining rice, sauces. The restaurant cleaniness must be improved.

2025-12-06 via Nuitee
G
Ghafar family_with_children bn
10
Pros:

Good for family there was so much activities for the children.

2025-11-29 via Nuitee
F
Fabiana extended_group it
7
Pros:

Staff gentile e disponibile, ambiente accogliente. Posizione di passaggio.

2025-11-14 via Nuitee
H
Henrica family_with_children id
7
2025-10-20 via Nuitee
M
Marilena Persichetti extended_group it
9
Pros:

Struttura pulita, spazi ampi, una bellissima piscina con vista super.

Cons:

Nulla di negativo da segnalare

2025-09-16 via Nuitee
S
Sandra couple it
10
2025-08-19 via Nuitee
A
Andrea couple it
10
Pros:

La stanza era molto grande, pulita e confortevole. La vista dal balcone era spettacolare.
Il giardino con la piscina e le piante tropicali

Cons:

Tutto perfetto

2025-08-19 via Nuitee
G
Gernand family_with_children nl
4
Pros:

Het hotel is mooi met een prachtig zwembad. Het eten was erg goed.

Cons:

Er was een feest met ontzettend luide muziek. Zo erg, dat we elkaar aan tafel in het restaurant niet konden verstaan. Na verschillende keren vragen of het zachter kon, hebben we uiteindelijk om de manager gevraagd. Die nam ons volstrekt niet serieus, volgens hem was het geluid niet hard. In andere reviews lazen we dat dit vaker voorkwam. Helaas doet dit hotel dus niets met deze klachten. Erg jammer, want het is wel een mooi hotel, maar om deze reden zou ik het niet aanraden.

2025-08-13 via Nuitee
M
Michael family_with_children ca
9
Pretty sweet spot!
Pros:

Very clean - meets Western standards

Good food

Nice views

2025-07-19 via Nuitee
N
Nurvita family_with_children id
8
2025-07-06 via Nuitee
D
Daniel family with young children de
10
Panoramic views, extraordinary friendly staff, very good food options - perfect holiday!
Pros:

A beautiful stay in the Tawangmangu Mountains! Lovely and very polite staff will invite you to have a pleasant stay here. Breakfast Buffet ist really huge and very delicious, also live cooking stations available- buffet is Western and Asian style.
The rooms are spacious and the garden and Pool area is designed with much love for Detail- the panoramic view especially in the mornings and evenings to Mt. Merapi are one of the Highlights!
In the evening you have the possibility to get dinner Buffet- its just great and very delicious.
We felt really at home and the staff was helpful in every Situation - we will come again :)

Cons:

-

2025-04-23 via Nuitee
O
Olyvia.monica family with young children id
10
Overall so happy, thx u Nava Tawangmangu. Bisa ditingkatkan BF dan fasilitasnya ditambahi
Pros:

View

Cons:

not geriatric friendly

2025-04-12 via Nuitee
S
Stefanus solo traveller au
7
Spacious rooms
Pros:

Spacious rooms, friendly staff, good breakfast, beautiful view, comfortable beds

Cons:

Event music too loud, room 1216 smells damp, no hand towel in superior room

2025-02-22 via Nuitee
C
Christian young couple id
8
Good stay in general and very friendly staff
Pros:

General set up very good, very friendly staff.

Cons:

New building very noisy while in restaurant on 7th floor
Restaurant all open to street noise and cold weather
Sirloin steak atroceous, in fact it was a Meltique piece of meat cold .. hmmm

2025-02-11 via Nuitee