Novotel Suites Shanghai Hongqiao

Hotels
•
Novotel Suites
8.4 (324 reviews)
No 1583 Huqingping Road Qingpu District , Shanghai , cn

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Spacious rooms / large living areas
Helpful, efficient staff (quick room changes, responsive)
Convenient location near train station and airport
Comfortable beds and adequate pillows
On-site small supermarket and coffee shop; minibar sometimes provided
Cons:
Centralized AC problems — rooms were hot or AC off during stay
Smoke smell in corridors and rooms; some dust and stains noted
Outdated decor and some worn furniture/wallpaper
Limited restaurant hours (dinner options limited)
Breakfast inconsistently prepared/not labeled; some food not hot
Weak WiFi reported
Nighttime noise (laundry) reported by at least one guest
Some TV channels lack English

Categories

Cleanliness
7.6
Mixed reports: several guests noted smoke smell in corridors and rooms and some dust/stains on furniture, though other reviews mentioned good housekeeping.
Service
9.6
Consistently praised: staff were described as helpful and efficient (quick room changes, responsive at night, manager singled out for assistance).
Location
9.3
Generally very convenient for transit — close to train station and airport — though a few guests noted it is far from some central attractions.
Room Quality
8.2
Rooms are spacious with comfortable beds and multiple bathrooms for some rooms, but several reviews mention outdated decor, peeling wallpaper, stains and occasional comfort issues when AC failed.
Amenities
7.5
Mixed to negative: centralized air-conditioning caused comfort problems (AC off or not working), limited restaurant hours, occasional noise from facilities; minibar/coffee shop available but limited.
Value for Money
8.2
Mixed perceptions: some guests satisfied with space and service, while others felt facilities were inferior to similarly priced hotels and would not recommend.
Food and Beverage
7.8
Breakfast opinions vary from exceptional to poor — issues include dishes not labeled, food not hot and limited restaurant hours affecting dinner options.
Overall Experience
9
Overall lean-positive: many guests were pleased with spacious rooms and attentive service, though recurring issues (AC, smoke smell, some wear) tempered some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 21:41

Property Description

Convenient Location in Shanghai
Novotel Suites Shanghai Hongqiao offers a prime location just 16 km from Jing'an Temple, making it an ideal choice for travelers seeking comfort and convenience.

Modern Amenities
Enjoy a seamless stay with amenities such as a fitness center, on-site restaurant, private parking, and free WiFi throughout the property. The 24-hour front desk and luggage storage add to the ease of your stay.

Comfortable Accommodations
Each room at Novotel Suites Shanghai Hongqiao features a balcony, wardrobe, TV, and private bathroom, ensuring a relaxing and enjoyable stay for all guests.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Novotel Suites Shanghai Hongqiao now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Location

Guest Reviews

8.4
Based on 324 reviews
Cleanliness: 7.6
Service: 9.6
Location: 9.3
Room Quality: 8.2
Amenities: 7.5
Value for Money: 8.2
Food and Beverage: 7.8
Overall Experience: 9
N
NASIRN • couple • bd
10
2026-07-25 • via Nuitee
S
Sato • solo_traveller • jp
8
2026-07-17 • via Nuitee
O
Omar • couple • ma
10
2026-07-15 • via Nuitee
J
jin • solo_traveller • fr
8
2026-07-03 • via Nuitee
J
J. Neil • solo_traveller • us
10
2026-06-18 • via Nuitee
H
huang • solo_traveller • au
8
2026-06-16 • via Nuitee
Y
Ya Ping • couple • tw
8
入住方便 服務人員親切
Pros:

房間寬敞

Cons:

禁煙但走廊卻充滿煙味 房間也會傳出煙味

2026-06-11 • via Nuitee
C
Carla • couple • nz
10
Excellent. Would stay again.
Pros:

The Room was huge!! Nice and close to the Train station and airport. And not far from The Zoo. This was the perfect hotel for us to transit from the airport to train the next day!! We really enjoyed our stay. Little supermarket and coffee shop downstairs.

2026-06-07 • via Nuitee
G
GEORGE • solo_traveller • eg
10
2026-05-31 • via Nuitee
S
Soina • extended_group • np
8
2026-05-27 • via Nuitee
D
Dauletov • solo_traveller • kz
10
2026-05-21 • via Nuitee
C
Cheng Yang • family_with_children • tw
9
很不錯👍
Pros:

入住當天給的房間位置離電梯太遠，告知一樓櫃檯後馬上幫我換房。結果凌晨三點主臥冷氣故障，當時跟一樓櫃檯反應後馬上有人來檢查，發覺當下無法修好，立刻又幫我們換一間新房。服務很有效率，房間空間很大，房務打掃人員很和藹。這次體驗很滿意，下次來上海會再來入住。

Cons:

WiFi 真的蠻弱的，無法使用。

2026-05-19 • via Nuitee
G
Gustav • solo_traveller • ae
7
Good
Pros:

Big rooms, helpful staff

Cons:

Room was a bit dusty

2026-05-12 • via Nuitee
B
Beatrice Gaile • couple • ph
4
Big rooms but very outdated and centralized AC
Pros:

The rooms were very big and spacious with 2 bathrooms. The beds were comfortable and they provided enough pillows for a good sleep. Mini bar was included once during stay. Breakfast was good too although the dishes werent hot

Cons:

The hotel’s air-conditioning system is centralized so they can turn off the cooling whenever they want. Our first night we couldn’t sleep because it was SOOO HOT since there was no cooling from the AC just warm air coming out. The staff were accommodating and let us change rooms with a garden view so we can let some cool air inside. Thankfully the next day they turned on the cooling since it was already hot in Shanghai. The rooms are also outdated, the wallpaper was peeling/discolored, sofa had stains, and there were nothing in the kitchen.

2026-05-11 • via Nuitee
H
Hyun Ho • family_with_children • kr
9
2026-05-09 • via Nuitee
J
Jayawardena • solo_traveller • lk
8
Very convenient location with nice room. Staff also very cooperative.
Pros:

The room is very specious with a living area. Very comfertable bed . Only issue I had was TV with out english channels.

Cons:

Have only one restaurent and that also open till 2.00 pm only. Dinner always we have to go out

2026-04-29 • via Nuitee
L
Licinio Jorge • couple • ve
5
La estancia fue regular
Pros:

La atención del personal fue buena , la limpieza de la habitación muy buena y el desayuno excepcional

Cons:

El colchón no era susve y los muebles están un poco deteriorados

2026-04-25 • via Nuitee
M
MUHAMMAD • solo_traveller • ae
8
Stay was not bad
Pros:

In breakfast dishes/food was not marked. Very difficult to understand what it is.

Cons:

All foods should be tagged to know the main ingredient.

2026-04-25 • via Nuitee
L
Licinio Jorge • couple • ve
6
2026-04-25 • via Nuitee
A
ALEX OREL • family_with_children • ru
8
Pros:

Для посещения выставок- идеально! Рядом есть рестораны на любой вкус. Но до достопримечательностей и центра очень далеко!

Cons:

Каждую ночь работала какая- то прачечная, такое впечатление, что через стенку- шумело! Персонал не очень говорит по английски, если бы не менеджер Анна- то пропали бы. Спасибо ей большое!

2026-04-24 • via Nuitee