Pets allowed

Facilities

Full-service spa
Proposal/romance packages available
Newspapers in lobby (surcharge)
Free WiFi
Swimming pool
24-hour front desk
Luggage storage
Sauna
Concierge service
Steam room
See all facilities

Review Highlights

Pros:
Great river view
Exceptional staff
Cons:
Hard beds
Limited breakfast variety

Categories

Cleanliness
9.21
Standard quality for this hotel tier.
Service
9.68
The front desk team and staff were exceptionally warm and attentive.
Location
9.72
Conveniently located with a great river view, ideal for exploring attractions.
Room Quality
8.17
Rooms are large, but some guests found the beds too hard.
Amenities
8.7
Spa and pool were great, though some guests desired more time to enjoy.
Value for Money
9.16
Excellent value considering services and amenities provided.
Food and Beverage
8.21
Breakfast was good, but a wider variety of fruits and nuts would improve the offering.
Overall Experience
9.18
A fantastic stay overall with memorable experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:48

Property Description

Luxurious Spa and Fitness Center
Indulge in massages at the spa and unwind in the sauna. Stay fit at the 24-hour fitness center.

Italian Dining and Bar/Lounge
Enjoy Italian cuisine at Angelo|Italian Restaurant and savor drinks at the bar/lounge. 24-hour room service available.

Central Location and Elegant Rooms
Explore nearby attractions like Bellecour Square. Relax in air-conditioned rooms with LED TVs and free minibars. Book now to experience luxury and convenience at Boscolo Lyon Hôtel & Spa.

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LYS

Property Policies

  • Covid

    Guests must provide a negative COVID-19 test result

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Covid

    Negative COVID-19 test result must have been issued within a specific period before check-in: 48 hours

  • Covid

    Minimum age for proof of COVID-19 vaccination requirement: 18

See all policies

Location

Guest Reviews

9
Based on 129 reviews
Cleanliness: 9.21
Service: 9.68
Location: 9.72
Room Quality: 8.17
Amenities: 8.7
Value for Money: 9.16
Food and Beverage: 8.21
Overall Experience: 9.18
A
Anna • partner
8
Pros:

The hotel was very conveniently located and had a great river view. The rooms are large and there was a good selection of channels for the English speaking clientele. The only complaint I have is that the bed was so hard that I had to ask for an extra duvet to sleep on and it was still really hard even with that padding.

2025-09-23 • via Nuitee
M
mark • partner
10
Pros:

Modern. Clean.

2025-09-12 • via Nuitee
S
Snow
10
Pros:

Our stay was fantastic! The front desk team, along with the rest of the staff, were exceptionally warm, attentive, and well-informed. The hotel’s location couldn’t have been better—ideal for exploring the main attractions on foot.

2025-09-07 • via Nuitee
M
MRS RHIAN L
10
Pros:

Breakfast good but a wider variety of fruits and nuts would be good.

2025-09-06 • via Nuitee
H
HERIBERTO • partner
10
Pros:

Excelente hubicacion muy amables todo el personal muy amplio el cuarto , cerca de buenas areas.

2025-08-23 • via Nuitee
S
Serhii • family
10
Pros:

We have been staying here for two nights and we were surprised that we also have 3 visits to the Spa. The cleaning staff were the best.

2025-08-22 • via Nuitee
A
Angela
10
Charming
Pros:

Charming spot right on the River. Beautiful decor, wonderful staff, and the spa is unbelievable. Definitely worth staying here. Super convenient location.

2025-08-17 • via Nuitee
A
Alicia • family
10
Pros:

We traveled all around Europe in this hotel was our favorite. Right on the river, amazing. 10 out of 10.

2025-07-27 • via Nuitee
H
Heidi • partner
10
Pros:

We arrived late, but were pleasantly surprised by our accommodations. The rooms with river-facing balconies are absolutely worth it. The spa and pool were a lovely bonus—wish we had more time to enjoy them. We’ll definitely be back on our next trip to Lyon.

2025-07-17 • via Nuitee
C
Christopher
10
Pros:

One night unexpected stay — outstanding place with great service

2025-07-14 • via Nuitee
C
Chris • partner
6
Pros:

The property and staff are nice and the location is good. The restaurant is terrible. I got food poisoning from my meal there simply atrocious.

2025-07-07 • via Nuitee
C
Christiaan
10
Pros:

Splendid

2025-07-06 • via Nuitee
S
Sandra • family
10
Pros:

The front desk was fantastic. They arranged transport to the train in Lyon. We were on our way to the Boscolo property in Nice and pick up transportation there was also arranged. Wonderful dinner recommendations as we wanted authentic Lyonnaise food. Highly recommend.

2025-06-30 • via Nuitee
S
Stanton
10
Pros:

It was a nice, quiet, elegant hotel

2025-06-29 • via Nuitee
A
Abdullah • family
10
Pros:

.

2025-06-27 • via Nuitee
R
Robert
10
Pros:

Great location and top property

2025-06-26 • via Nuitee
S
Steven • partner
10
Pros:

Wonderful spacious room with central AC, shower was wide and generous with outstanding water pressure and the bathroom has a toilet that flushes like a jet.
Breakfast was amazing, including the usual French offerings with an Italian flair.
Very pleased with the staff as well, helpful and attentive.
Until next time!

2025-06-22 • via Nuitee
M
Michael • partner
10
Pros:

Location,staff ,food !!!!!! Service was amazing . Staff super helpful. Can't have a better area to be in. Room was great with wonder amenities and housekeeping services. Would go back in a heart beat and just a general over all comment... what a great city

2025-06-22 • via Nuitee
I
Irina
2
Pros:

Disappointing experience at a so-called 5-star hotel

While the hotel may look the part of a luxury establishment, my experience was far from five-star.

I accidentally left my cardigan in the room after check-out and contacted the hotel multiple times. Eventually, they said they had found it and asked me to pay 20 euros to send it to my next hotel in Cannes. What I received instead was a male hoodie and a badge belonging to another guest. My cardigan was never found or returned — so be careful with your belongings.

There were also several small but frustrating issues that should never happen in a 5-star hotel:
• When refilling the in-room coffee pods, instead of replacing the used regular ones, they just added extra decaf — ignoring what was actually used.
• Towel hangers were located outside the shower, forcing you to walk across the bathroom soaking wet to grab a towel.
• Staff were unresponsive, poorly coordinated, and showed little accountability — especially after their own mistakes.

These may seem like small details, but they reflect a larger problem: a lack of professionalism, attention to detail, and true hospitality. I’m giving this hotel 3 stars at best. It simply doesn’t meet the standards it claims to uphold

2025-06-08 • via Nuitee
S
Steven
10
Pros:

Quiet. Great location.

2025-06-06 • via Nuitee