GunRunner Boutique Hotel

Great location, atmosphere is perfect for a romantic getaway.

Very unique establishment. Rooms, Bar and location were great. Staff very attentive

Loved the esthetics of the room. Comfortable bed. Exceptional bathroom

Loved the roof top bar, decor of the room, balcony to sit on with our afternoon cocktail.

Property is wonderfully close to downtown restaurants. We happened to be there on a festival weekend so there were lots of things going on close to the hotel which was a nice surprise.

While the hotel looks nice and trendy that’s about as far as it goes. My wife and I arrived and went to the bar to check in. The barman told us our room name and referred us to the e-mail we had been sent in order to get into it. He then went back to serving drinks and we were left to carry our suitcases up two flights of stairs to our room. The hotel car park was full so we asked where we could park and we were told we could park on the meters outside as ‘they weren’t checked’. We later found there was an additional car park which we used.

In the room there were two coat hangers on an open rail, no cupboards and no drawers - not a particular problem for us as we were only staying one night but seems a bit spartan. In the bathroom there was nowhere to hang any towels.

It seems to me it’s about style rather than customer comfort or service. Definitely wouldn’t use again.

Nice property, nice large room and comfortable

Really nice design and re-use of an older building. Room was very spacious. Very convenient to downtown attractions. The music artifacts were interesting and fun to look at.

It was unique, a little hip/funky, beautiful, comfortable and well-situated in the middle of downtown Florence.

I note that I could hear the bar and music, but the bar closed around 10:00, when I went to bed.

It took a little while to get hot water, but then it was fine.

There needs to be better instructions to operate the (useful!) electronic devices & it would help to tell people that registration is at the bar.

It was not very accessible. An elevator would've been nice to help get luggage up to the main level. Also, our room needed an extra mirror in the living space and better lighting. Most of the time there was no one around to ask questions, help, etc. A phone # is nice, but not like having a real person to talk with.

We adored our 2 night stay at The Gunrunner! The downtown Florence location was delightful. Easy to walk about this charming town. The uniqueness of this locally owned boutique hotel was worth the price. Exquisitely comfortable beds! Lovely gathering space that all rooms opened out onto. Rooftop deck was beautiful. Highly recommend!

Great hotel! Great area! Would definitely stay again!

Totally unique place. Rooms all one of a kind. With access to the great bar lounge and the quirky coffee bar downstairs, it's like having a huge resort space to yourself. Best location imaginable for the sights of Florence and the Shoals. Walkable to good restaurant options as well. Super.

Not the first complaint! This hotel is top notch! Amazing atmosphere for couple trip or friend trip!

The Jake Paul v. Mike Tyson fight of “hotels.” They want your money, of course, with none of the responsibility of caretaking their customers. No one is available when you need to change rooms in the middle of the night because the mattress needs to be replaced and you’re in pain. The kids at the bar are kind enough to get you to your room, but if you’d like a coffee before leaving, there isn’t a second pod available. God forbid any hospitality is shown you as a guest & you can enjoy perusing all of last night’s takeaway trash at the bar - McDonald’s trash? Check. Taco Bell trash? Check. in hopes of finding any sign you were ever considered by this dark den of over-hype - do they keep the second cup of coffee in a vault? Where does the water from your weak shower go after it waters the floor? Why are the flowers dead, not dried? Why didn’t they put 2 cups of coffee per guest in the room? Why does a smoke alarm flash in your eyes all night? How did they get “best of” anything?? So uncomfortable I was ready to roll before 6 a.m. Artists with warehouses are being belittled by this simulacrum. And I had a chance to speak with an owner. She thinks your spine is worth less than her mattress (!) and has no regard for the employees who work in the dark for her. Choose elsewhere - the hotel attached to the BBB is where we’ll nap next time. And I highly recommend The Oliver in Oxford from this journey for a professional recovery from the likes of this…whatever…it isn’t…

Great vibe!!! Loved our stay!

The ease of check in and location to una and options for food was amazing

Beautiful wood throughout property. Open floor concept. Loved bar, lounge area. Enjoyed rooftop bar.