New Matto Terminal Hotel

Hotels
8.6 (34 reviews)
Ainoki 2-9-1 , Hakusan , jp

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Facilities for disabled guests
Massage services
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
New and clean facilities
Helpful staff recommendations
Cons:
Bathroom cleanliness issues
Limited breakfast availability on Sundays

Categories

Cleanliness
8.15
The bathroom curtain had a moldy smell, affecting the overall impression of cleanliness.
Service
9.15
Staff was polite and responsive, providing personal recommendations.
Location
8.65
Nearby dining options were limited but staff provided good suggestions.
Room Quality
9.15
Rooms were new, clean, and comfortable with good amenities.
Amenities
8.15
Lacked some amenities, such as more toiletries and a humidifier.
Value for Money
8.65
Generically good value; free parking and proximity to conveniences enhance the experience.
Food and Beverage
8.15
Breakfast options were missed on Sunday; otherwise satisfactory.
Overall Experience
8.75
Had a generally pleasant stay despite minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:31

Property Description

Convenient Location
New Matto Terminal Hotel, nestled in Hakusan, offers easy access to popular attractions like Kanazawa Castle and Kenrokuen Garden, making it an ideal choice for travelers seeking convenience.

Modern Amenities
Experience comfort in every room with amenities such as air conditioning, a flat-screen TV, and a private bathroom complete with complimentary toiletries. The hotel also provides free WiFi throughout the property for guests to stay connected.

Exceptional Service
With a 24-hour front desk and luggage storage space, guests can expect top-notch service from the moment they arrive. The hotel's attentive staff ensures a pleasant stay for every visitor.

Book your stay at New Matto Terminal Hotel now and enjoy a seamless blend of convenience, comfort, and hospitality.

Important information:

The on-site restaurant is closed on Sundays.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    People no matter the age stay for ¥3,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 34 reviews
Cleanliness: 8.15
Service: 9.15
Location: 8.65
Room Quality: 9.15
Amenities: 8.15
Value for Money: 8.65
Food and Beverage: 8.15
Overall Experience: 8.75
K
KAORI • family_with_children • jp
10
パーフェクト
Pros:

スタッフの対応

Cons:

なし

2026-01-19 • via Nuitee
M
Miho • family_with_children • jp
8
2026-01-19 • via Nuitee
M
Mika • family_with_children • jp
8
Pros:

駐車場が無料で、近くにコンビニや飲食店、スーパーがある。

Cons:

アメニティがもう少しあれば良かった。製氷機や加湿器なども。

2026-01-19 • via Nuitee
M
masaaki • couple • jp
8
良かった!
Pros:

広さがあり、綺麗で清潔でした。

Cons:

特になし。

2026-01-19 • via Nuitee
M
MAI • couple • jp
7
2026-01-19 • via Nuitee
N
nishikawa • family_with_children • jp
10
2026-01-19 • via Nuitee
T
TAKASHI • solo_traveller • jp
7
昨今のホテル高騰の中では頑張ってる。
Pros:

周辺で買い物施設がある事

Cons:

駅から300mくらい(我慢できる程度)

2025-12-12 • via Nuitee
T
TOSHIO • extended_group • jp
9
2025-12-01 • via Nuitee
S
SHUNICHI • couple • jp
8
不快なく過ごせました
Pros:

新しい

Cons:

特になし

2025-11-29 • via Nuitee
K
KANAZAWA • couple • jp
9
2025-11-29 • via Nuitee
Y
yoshinobu • solo_traveller • jp
8
2025-11-24 • via Nuitee
U
UEMATSU • extended_group • jp
7
Pros:

周りには食事処は少なかったが、受付で駅前を紹介と個人的なオススメもあり良かったです

Cons:

日曜日朝食が欲しかった！

2025-11-23 • via Nuitee
義和 • solo_traveller • jp
7
2025-11-20 • via Nuitee
H
hanaoka • solo_traveller • jp
7
分からないです
Pros:

受付の男性の方の接客が丁寧でした

Cons:

除湿機に水が入ってなかったのとUSBを上手く接続ができなかった(差し込みした時､緩かった)

2025-11-20 • via Nuitee
森 • solo_traveller • jp
9
2025-11-14 • via Nuitee
黒川 • solo_traveller • jp
10
2025-11-12 • via Nuitee
K
Koyama • solo_traveller • jp
7
Pros:

建物自体が新しく綺麗なこと。

Cons:

特になし。

2025-11-10 • via Nuitee
T
TERUMI • extended_group • jp
10
2025-11-08 • via Nuitee
S
Saki • extended_group • jp
8
2025-11-08 • via Nuitee
M
Mitsuhiko • couple • jp
7
2025-10-30 • via Nuitee