Royal Garden Suite and Hotel

Hotels
7.7 (895 reviews)
Halaskargazi Caddesi No 176 1 , Istanbul , tr

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Poor cleanliness
Inferior breakfast quality

Categories

Cleanliness
6.41
Multiple complaints about room cleanliness, including dirty curtains and unclean facilities.
Service
9.88
Friendly staff at reception and helpful service reported by guests.
Location
9.92
Consistently praised across multiple reviews for its convenience and accessibility.
Room Quality
7.37
Concerns about room size and cleanliness mentioned, affecting overall perception.
Amenities
6.4
Insufficient amenities provided, such as inadequate breakfast options and unclean common areas.
Value for Money
8.36
Guests felt the pricing was fair considering the location but were disappointed with quality.
Food and Beverage
5.91
Repeated negative feedback on breakfast quality and lack of variety.
Overall Experience
7.38
General dissatisfaction based on multiple negative aspects mentioned in the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:58

Property Description

Luxurious Garden Oasis

Modern Amenities
Enjoy air conditioning, flat-screen TV, and fully equipped kitchen in every unit. Indulge in a halal breakfast with fresh pastries and juice.

Convenience at Your Fingertips
Benefit from a 24-hour front desk, free WiFi, and a car rental service. Explore Istanbul with ease, located just 1.4 km from the Istanbul Congress Center.

Personalized Service
Experience full-day security, concierge assistance, and currency exchange during your stay. Book now and elevate your Istanbul experience at Royal Palace Hotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: IST

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 5 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for € 5 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 895 reviews
Cleanliness: 6.41
Service: 9.88
Location: 9.92
Room Quality: 7.37
Amenities: 6.4
Value for Money: 8.36
Food and Beverage: 5.91
Overall Experience: 7.38
T
Timur family_with_children kz
9
Friendly staff, comfortable place
Pros:

Very friendly staff, especially manager Tamara - she offered to us move to bigger and more comfortable room absolutely without any charges. If need anything, staff always is ready to help you. Perfect 👏👏 Superior room contains kitchen and washing machine - quite comfortably for long term staying

Cons:

Floors (laminate) isn't in good condition at the rooms. But I saw personally that laminate replacement works are in progress and I guess in short time all rooms will have new floors

2026-03-28 via Nuitee
P
Paola solo_traveller mx
8
Pros:

Location

2026-03-28 via Nuitee
M
Maryna couple ua
8
Удобная кровать, хороший вежливый персонал.
Pros:

Нормальный номер за свою цену, 36€ за ночь в феврале.

Cons:

Шум от дороги ночью. Окна выходят на проезжую улицу.

2026-03-25 via Nuitee
H
Hakan extended_group ch
4
2026-03-18 via Nuitee
A
Abdullah couple de
8
Super Preis-/ Leistung
Pros:

Ich war im günstigsten Zimmer im Dachgeschoss. Leider gibt es Dachfenster die nicht abgedunkelt werden können.

Cons:

Preis und zentrale Lage

2026-03-18 via Nuitee
M
Mohamed couple us
10
I recommend it
Pros:

This was my first visit to Istanbul, and I was lucky to choose this hotel. The staff were very polite and helpful, the room had a street view, and the hotel was close to all essential services and on the main street.

2026-03-10 via Nuitee
O
Obada Alghourani couple us
10
Pros:

I was delighted with my stay at your place. Thank you for your excellent service.

2026-03-10 via Nuitee
P
Piotr solo_traveller gb
1
Bed bugs and thieves! Avoid this place!
Cons:

I woke up in the middle of the night and my whole body was covered in bites and itching. I found insects in my bed! At 2 a.m., a hotel employee moved me to another room. I told him I wanted a refund and compensation for the bites. He said he was very sorry and the manager would meet with me the next day. The manager didn't meet with me the next day or the day after that. Upon my return, I asked Booking.com for help. The reply was that the hotel wouldn't refund my room or provide any compensation. I had to take time off work to see a doctor, and later I bought insect bite ointment.
This hotel ruined my visit in Istanbul and generated significant costs.
As for other issues with the room... it was very noisy, the toilet flush was broken, the Wi-Fi kept disconnecting, and the air conditioning didn't work.
Avoid this place!

2026-03-07 via Nuitee
V
Vesna solo_traveller us
9
Will be back.
Pros:

Location,location, location! Friendly and very helpful staff. Will be back.

2026-03-05 via Nuitee
S
Soraya family_with_children dz
4
Disappointing
Pros:

I've known this establishment for four years; it used to be much better. The management has changed, the hotel has become dirty, and the breakfast is mediocre.
Only staff was good. Thank you samara and abdel hakim

Cons:

Very dirty. Smells from the toilets, no cleaning, very old sheets, old broken furniture.

2026-02-12 via Nuitee
A
Akhat extended_group kz
7
Pros:

Шумно

2026-02-11 via Nuitee
R
Raya couple om
10
We stayed at the hotel for two weeks and everything was wonderful – the staff's service, the peaceful atmosphere, ev
Pros:

The hotel was wonderful in every sense of the word. The staff were friendly, especially Tamara, who was very helpful to us, as was the employee Ahmed. They gave us a good welcome. Tamara helped us with everything. The hotel is clean and quiet, suitable for long holidays. We are regulars at the hotel on all our trips in Istanbul, and they gave us a gift on our last trip. Thank you, Tamara.

Cons:

Everything was wonderful😍👍🏻

2026-01-28 via Nuitee
A
Anatolii couple ua
9
Останавливаемся не первый раз. Обычно на одну ночь. Все устраивает.
Pros:

Персонал и расположение

2026-01-24 via Nuitee
F
Faris family_with_children sa
6
Pros:

الموقع

Cons:

الازعاج الغرف والمصعد

2026-01-20 via Nuitee
F
Fernando solo_traveller es
10
2026-01-20 via Nuitee
S
Sami family_with_children dz
10
Vraiment c'est magnifique
Pros:

La réceptionner c'est très gentil

Cons:

Tu t'es le bien et merci beaucoup

2026-01-19 via Nuitee
N
Natia family_with_children ge
1
Pros:

nothing

Cons:

dirty laundry, dirty bathroy, floor everything, smells badly

2026-01-19 via Nuitee
G
Gunel solo_traveller az
2
2026-01-19 via Nuitee
A
AYMAN solo_traveller us
10
2026-01-16 via Nuitee
M
Mehmet- Halil solo_traveller de
10
Pros:

Eveythıng was wonderfull

2026-01-15 via Nuitee