ibis Pontianak City Center

Hotels
•
ibis
9.6 (161 reviews)
Jl Jendral Ahmad Yani No 81 West Kalimantan , Pontianak , id

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good service
Clean rooms
Great location
Cons:
Breakfast issues
Cleanliness concerns

Categories

Cleanliness
8.99
Some reviews noted cleanliness issues, particularly with food presentation.
Service
9.99
Positive mentions of helpful and friendly staff.
Location
10
Conveniently located near attractions, though some noted it was a bit far from dining options.
Room Quality
9.95
Rooms are reported as clean and well designed.
Amenities
9.48
Good amenities relative to hotel class, though some wished for more.
Value for Money
9.94
Well regarded for the services offered at the price point.
Food and Beverage
8.49
Breakfast had mixed reviews, with some complaints on food variety and freshness.
Overall Experience
9.99
Most guests reported a very pleasant stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:31

Property Description

Garden Oasis and Culinary Delights
Ibis Pontianak City Center offers a serene garden setting, providing a peaceful escape for guests. Indulge in a variety of Indonesian and Asian dishes at the restaurant, or sip on cocktails at the bar.

Modern Comforts and Convenience
Experience comfort in every room with amenities such as a flat-screen TV, free WiFi, and air conditioning. Whether you're relaxing in bed or catching up on work at the desk, the hotel ensures a pleasant stay.

Explore and Relax
Take advantage of bike and car hire services to explore Pontianak conveniently. After a day of adventure, unwind knowing free private parking, a business centre, and a 24-hour front desk are at your disposal.

Book your stay at Ibis Pontianak City Center for a delightful blend of relaxation and convenience.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PNK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

9.6
Based on 161 reviews
Cleanliness: 8.99
Service: 9.99
Location: 10
Room Quality: 9.95
Amenities: 9.48
Value for Money: 9.94
Food and Beverage: 8.49
Overall Experience: 9.99
F
Franky Mantiri • extended_group • th
6
Should be ok but can be better
Pros:

For a short stay I think it should be fine, but not for a long stay. I also appreciate Pak Achong and Jeffrey the GM for their kindness. You are good people.

Cons:

Only there is not enough facility for guest such as Gym and Swimming pool.

2026-03-07 • via Nuitee
J
Jitam • extended_group • my
8
Good and comfortable stay.
Pros:

Location, cleanliness and staffs.

Cons:

No bottled mineral water provided in room.

2026-01-28 • via Nuitee
P
Pauline • couple • my
9
2026-01-21 • via Nuitee
R
Ridzuan • extended_group • my
9
Pros:

All ok will come back again tq for good services

2026-01-19 • via Nuitee
M
muton • family_with_children • my
8
Value for money
Pros:

Location and service

Cons:

Cold foodu

2026-01-04 • via Nuitee
M
Mat • family_with_children • my
9
Pros:

Excellwnt

Cons:

Location a litle bit far from rumah makan. BUT many grab can take you anywhere easyly

2025-12-11 • via Nuitee
Q
Q7598KKgeorged • Solo travel
10
First time in Pontianak.
Pros:

First time in Pontianak. Stayed from 24th to 26th October. Very pleasant experience. Staff was very helpful. Best location in the city. Room and bathroom was clean and well designed. Loved the view. Breakfast was great, a mix of local and western cuisine. Thanks. Lovely city.

2025-10-28 • via Tripadvisor
G
George • solo_traveller • my
10
Pros:

Great location. Breakfast was good, a mix of western and local cuisine. Well designed and clean rooms. Loved the city view.

2025-10-28 • via Nuitee
C
CHIH YING • extended_group • tw
7
2025-10-28 • via Nuitee
B
brantraveler • Business
10
excellent
Pros:

I frequently stayed here for business purposes, service is excellent for this hotel class, no frills, enjoyed it every time.

2025-10-25 • via Tripadvisor
R
Rolf • couple • de
7
2025-10-22 • via Nuitee
R
Rowenna Rigen • family_with_children • my
10
2025-10-17 • via Nuitee
C
Camper03507700259 • Business
10
One of the best hotel in Pontianak
Pros:

Wonderful and comfortable stay... The receptionist was friendly.. highly recommended and its very near to ayani mall

2025-10-04 • via Tripadvisor
3
334chasc • Friends getaway
8
Hotel was ok
Pros:

The rooms were very good
The staf super friendly
All excellent
Room very clean
But one comlpain

The breakfast
For a european the mee goreng was pedas!!!
The spagetti was cold
And my biggest complain
The fruit was not covered ( only papaja and watermelon) With plastik or in a small glas box

So the flies can come on the fruit and donuts and also other things
Please you should cover it !

Those were my remarks
I hope you do somthing with it

2025-09-15 • via Tripadvisor
C
CHUAN-CHIH GEORGE • friends
6
Pros:

Non smoking room smells of cigarette smoke.

2025-09-01 • via Nuitee
C
Calvin • couple • my
10
Pros:

This a center hotel in pontianak town

2025-08-31 • via Nuitee
S
Sunee • couple • th
7
2025-08-25 • via Nuitee
S
Sunee • couple • th
7
2025-08-25 • via Nuitee
Y
yusri_yusuf • family_with_children • my
7
well managed establishment
Pros:

the location

Cons:

traffic at the main street

2025-08-22 • via Nuitee
M
MUHAMMAD RAFATHAR • family_with_children • bn
8
2025-08-22 • via Nuitee