City Express Plus by Marriott Merida

Hotels
•
City Express
8.5 (734 reviews)
Calle 60 No. 346 Colonia Centro , Mérida , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Room service
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
First aid kit available
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Cons:
Poor breakfast options
Cleanliness issues

Categories

Cleanliness
7.39
Several reviews mentioned cleanliness issues like dirty shower and glasses in the restaurant.
Service
9.86
Most reviews noted friendly and helpful staff, though language barriers were mentioned.
Location
9.9
Frequent praise for the hotel's central location close to transportation.
Room Quality
8.35
Rooms mentioned as modern but with some issues like noise and musty smell.
Amenities
7.88
Amenities like pool and transport praised but some basic in-room amenities missing.
Value for Money
8.34
Reviews indicated that breakfast options were not sufficient for the price.
Food and Beverage
6.89
Breakfast options criticized for lack and quality based on multiple reviews.
Overall Experience
9.36
Mixed feelings but overall satisfactory stay with some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:41

Property Description

Convenient Location

City Express Plus Merida is ideally located in Mérida, offering easy access to popular attractions such as Montejo Avenue, Merida Cathedral, and Main Square. Perfect for exploring the city!

Modern Amenities

Enjoy a comfortable stay in our air-conditioned rooms with free WiFi, flat-screen TVs, and 24-hour room service. Unwind at our outdoor swimming pool or stay active at the fitness centre.

Delicious Dining Options

Start your day right with a continental breakfast or indulge in a variety of a la carte dishes until noon. Satisfy your cravings without leaving the hotel!

Ready to experience comfort and convenience in Mérida? Book your stay at City Express Plus Merida now!

Important information:

When booking more than 9 rooms, different policies and additional supplements may apply. Please contact hotel to check Group Policies.

The check in time is from 4:00 p.m. to 8:00 p.m. If you wish to enter after 8:00 p.m. and until 12:00 a.m., there is an additional supplement of 90 euros per reservation. After 12:00 a.m. it is not possible to make a late check-in.

The late check-in service is carried out by an independent company, so it must be requested and paid for before 1:00 p.m. on the day of arrival. For reservations with entry on the same day, it is not possible to contract the late check-in service, so it must be done until 8:00 p.m. at the latest.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MID

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 734 reviews
Cleanliness: 7.39
Service: 9.86
Location: 9.9
Room Quality: 8.35
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 6.89
Overall Experience: 9.36
O
olivier • family_with_children • fr
7
2026-04-02 • via Nuitee
T
Teresa • family_with_children • ec
9
Muy buena experiencia
Pros:

La amabilidad del personal, la limpieza y la ubicación.

Cons:

El tamaño de la cama matrimonial.

2026-04-01 • via Nuitee
E
Enrique • family_with_children • mx
10
Nos encanto la estancia vamos a volver pronto.
Pros:

La Ubicación es perfecta, los alimentos de excelente calidad y la limpieza dentro de la habitación fue como la esperábamos.

Vamos a regresar muy pronto, gracias.

2026-04-01 • via Nuitee
B
barbara • solo_traveller • mx
10
2026-03-29 • via Nuitee
G
Gustavo • extended_group • mx
8
Everything was good. They need to improve their customer service.
Cons:

They never provided an iron I requested. There was an Iron board in the room, but no iron.

2026-03-24 • via Nuitee
J
Jose Antonio • couple • mx
8
2026-03-24 • via Nuitee
S
Sergio • couple • us
6
Pros:

Closet too small

Cons:

No coffee maker. No glasses/cups. No ice bucket.

2026-03-23 • via Nuitee
M
Morgane • extended_group • fr
8
2026-03-18 • via Nuitee
M
María Concepción • family_with_children • mx
9
Un buen hotel con desayuno incluido en Mérida
Pros:

Las habitaciones ,sus camas y almohadas muy cómodas.
La ubicación cercana a Paseo Montejo y que el carro queda en estacionamiento bajo techo es un plus.

Cons:

La habitación tenía un closet muy pequeño. Bien cabría alguna cómoda con cajones o clases mas grande para poder desempacar.

2026-03-18 • via Nuitee
S
Scott • family_with_children • ca
8
2026-03-17 • via Nuitee
D
Dr thomas orellana • family_with_children • mx
10
2026-03-17 • via Nuitee
C
Cherry • solo_traveller • ca
9
2026-03-15 • via Nuitee
M
Manuel A • family_with_children • es
10
Buena opción en Merida
Pros:

Habitación limpia, cama confortable, buen desayuno, buena ubicación, personal amable y piscina limpia.

Cons:

Aunque la recepción del hotel está en el primer piso, la entrada al hotel por el centro comercial tiene un aspecto desangelado.

2026-03-14 • via Nuitee
L
LAURA ALEJANDRA • solo_traveller • mx
10
MUY AGRADABLE LA ESTANCIA
Pros:

EL CUARTO Y UBICACION

2026-03-09 • via Nuitee
S
Sree74 • family_with_children • us
10
Pros:

Excellent location. Modern property just off Paseo Montejo. Multiple restaurants and food options within the same building.

Cons:

Nothing

2026-03-08 • via Nuitee
J
Javier • extended_group • es
7
Pasajera
Pros:

La ubicación

Cons:

El desayuno, poquísima variedad

2026-03-07 • via Nuitee
A
ALEJANDRO • extended_group • mx
9
2026-03-03 • via Nuitee
R
RUBEN ALBERTO • family_with_children • mx
9
Pros:

Las camas, el clima , las persianas nos dieron un buen descanso

Cons:

Tal vez la privacidad en el baño, tal vez el desayuno incluído en el paquete limitado a barra fria

2026-03-02 • via Nuitee
G
gilberto rene • family_with_children • mx
10
2026-03-01 • via Nuitee
G
gilberto rene • family_with_children • mx
10
2026-03-01 • via Nuitee