City Express Plus by Marriott Merida

Hotels
•
City Express
8.5 (710 reviews)
Calle 60 No. 346 Colonia Centro , Mérida , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Room service
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
First aid kit available
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Cons:
Poor breakfast options
Cleanliness issues

Categories

Cleanliness
7.39
Several reviews mentioned cleanliness issues like dirty shower and glasses in the restaurant.
Service
9.86
Most reviews noted friendly and helpful staff, though language barriers were mentioned.
Location
9.9
Frequent praise for the hotel's central location close to transportation.
Room Quality
8.35
Rooms mentioned as modern but with some issues like noise and musty smell.
Amenities
7.88
Amenities like pool and transport praised but some basic in-room amenities missing.
Value for Money
8.34
Reviews indicated that breakfast options were not sufficient for the price.
Food and Beverage
6.89
Breakfast options criticized for lack and quality based on multiple reviews.
Overall Experience
9.36
Mixed feelings but overall satisfactory stay with some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:41

Property Description

Convenient Location

City Express Plus Merida is ideally located in Mérida, offering easy access to popular attractions such as Montejo Avenue, Merida Cathedral, and Main Square. Perfect for exploring the city!

Modern Amenities

Enjoy a comfortable stay in our air-conditioned rooms with free WiFi, flat-screen TVs, and 24-hour room service. Unwind at our outdoor swimming pool or stay active at the fitness centre.

Delicious Dining Options

Start your day right with a continental breakfast or indulge in a variety of a la carte dishes until noon. Satisfy your cravings without leaving the hotel!

Ready to experience comfort and convenience in Mérida? Book your stay at City Express Plus Merida now!

Important information:

When booking more than 9 rooms, different policies and additional supplements may apply. Please contact hotel to check Group Policies.

The check in time is from 4:00 p.m. to 8:00 p.m. If you wish to enter after 8:00 p.m. and until 12:00 a.m., there is an additional supplement of 90 euros per reservation. After 12:00 a.m. it is not possible to make a late check-in.

The late check-in service is carried out by an independent company, so it must be requested and paid for before 1:00 p.m. on the day of arrival. For reservations with entry on the same day, it is not possible to contract the late check-in service, so it must be done until 8:00 p.m. at the latest.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MID

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 710 reviews
Cleanliness: 7.39
Service: 9.86
Location: 9.9
Room Quality: 8.35
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 6.89
Overall Experience: 9.36
A
ALEJANDRA • solo_traveller • mx
9
2026-02-12 • via Nuitee
M
Martin • couple • es
9
2026-01-31 • via Nuitee
T
Terrazas Murillo • family_with_children • mx
7
buena ubicacion, personal muy amable, desayuno completo, solo el mobiliario esta muy gastado.
Pros:

La ubicacion es lo mejor y la gente de recepción son muy muy amables

Cons:

necesitan renovar urgentemente el mobiliario del restaurante donde sirven el desayuno, las mesas estan descarapeladas y dan muy mal aspecto

2026-01-30 • via Nuitee
R
Rodrigo • couple • gb
8
2026-01-29 • via Nuitee
J
Jose Walter • family_with_children • mx
8
VACACIONES MERIDA
Pros:

CONFORT EN HABITACION PARA DESCANSAR

Cons:

LA ATENCION DE LA RECEPCIONISTA (DAMA) FUE GROSERA, LE DABA BUENOS DIAS Y NO ME RESPONDIA

2026-01-26 • via Nuitee
V
Vasantha • family_with_children • us
5
We like the location of the hotel and staff.
Pros:

Location

Cons:

They should provide a mini refrigerator and microwave. We were not able to find a microwave even in the common areas.

2026-01-25 • via Nuitee
A
Alex • family_with_children • mx
10
2026-01-25 • via Nuitee
A
Arya • solo_traveller • us
9
2026-01-24 • via Nuitee
L
Leti Gamboa • family_with_children • cr
9
2026-01-23 • via Nuitee
R
Raymundo • family_with_children • mx
5
aceptable
Cons:

no tenia agua caliente por la mañana dos dias

2026-01-22 • via Nuitee
J
jose de jesus • couple • mx
10
muy bueno
Pros:

cubrio mis expectativas

Cons:

No revise bien que incluia el desayuno ya que pense que era buffet

2026-01-21 • via Nuitee
C
Christian • couple • mx
8
2026-01-21 • via Nuitee
R
Rohith • family_with_children • us
9
2026-01-20 • via Nuitee
G
Garcia • couple • us
4
The hotel is far from places to eat from turistic attractions there is noting close to the hotel. If you don’t have a ca
Pros:

Very, very isolated
Very very far from eating places

Cons:

It was clean

2026-01-20 • via Nuitee
D
Dr thomas orellana • family_with_children • mx
8
2026-01-20 • via Nuitee
O
Omar • couple • mx
8
Pros:

Muy cómodo y bien ubicado. El staff muy amable.

Cons:

El primer día tuvimos problemas con el agua caliente qué aunque lo resolvieron muy rápido nos retrasó una hora.

2026-01-20 • via Nuitee
S
Selene Azyadet • solo_traveller • mx
9
Estancia en city plus Merida
Pros:

Muy cómodo, y las instalaciones se ven en buenas condiciones.

Cons:

Manejan dos tipos de desayuno, el que incluye es muy austero. La alberca se encontraba sucia.

2026-01-19 • via Nuitee
W
WENYI • solo_traveller • cn
10
2026-01-19 • via Nuitee
Y
Yessica Alejandra • solo_traveller • mx
10
Placer absoluto y comodidad y facilidad
Pros:

Todo me fascino, de principio a fin, el detalle del transporte incluido al hotel y que te llevan sin costo a cualquier lugar 10 km a la redonda, el restaurante impecable, el sabor de la comida exquisito, variado, comida limpia, con temperatura perfecta, el personal de lo mas atentos, todos los servicio, los espacios, la alberca divina. TODO TODO TODO me fascino, la vista, las camas y almohadas deliciosas. Ya estoy eligiendo volver

2026-01-19 • via Nuitee
K
Karen Michelle • family_with_children • mx
9
2026-01-19 • via Nuitee