City Express Plus by Marriott Merida

Hotels
City Express
8.5 (723 reviews)
Calle 60 No. 346 Colonia Centro , Mérida , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Room service
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
First aid kit available
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Cons:
Poor breakfast options
Cleanliness issues

Categories

Cleanliness
7.39
Several reviews mentioned cleanliness issues like dirty shower and glasses in the restaurant.
Service
9.86
Most reviews noted friendly and helpful staff, though language barriers were mentioned.
Location
9.9
Frequent praise for the hotel's central location close to transportation.
Room Quality
8.35
Rooms mentioned as modern but with some issues like noise and musty smell.
Amenities
7.88
Amenities like pool and transport praised but some basic in-room amenities missing.
Value for Money
8.34
Reviews indicated that breakfast options were not sufficient for the price.
Food and Beverage
6.89
Breakfast options criticized for lack and quality based on multiple reviews.
Overall Experience
9.36
Mixed feelings but overall satisfactory stay with some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:41

Property Description

Convenient Location

City Express Plus Merida is ideally located in Mérida, offering easy access to popular attractions such as Montejo Avenue, Merida Cathedral, and Main Square. Perfect for exploring the city!

Modern Amenities

Enjoy a comfortable stay in our air-conditioned rooms with free WiFi, flat-screen TVs, and 24-hour room service. Unwind at our outdoor swimming pool or stay active at the fitness centre.

Delicious Dining Options

Start your day right with a continental breakfast or indulge in a variety of a la carte dishes until noon. Satisfy your cravings without leaving the hotel!

Ready to experience comfort and convenience in Mérida? Book your stay at City Express Plus Merida now!

Important information:

When booking more than 9 rooms, different policies and additional supplements may apply. Please contact hotel to check Group Policies.

The check in time is from 4:00 p.m. to 8:00 p.m. If you wish to enter after 8:00 p.m. and until 12:00 a.m., there is an additional supplement of 90 euros per reservation. After 12:00 a.m. it is not possible to make a late check-in.

The late check-in service is carried out by an independent company, so it must be requested and paid for before 1:00 p.m. on the day of arrival. For reservations with entry on the same day, it is not possible to contract the late check-in service, so it must be done until 8:00 p.m. at the latest.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MID

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 723 reviews
Cleanliness: 7.39
Service: 9.86
Location: 9.9
Room Quality: 8.35
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 6.89
Overall Experience: 9.36
C
Cherry solo_traveller ca
9
2026-03-15 via Nuitee
M
Manuel A family_with_children es
10
Buena opción en Merida
Pros:

Habitación limpia, cama confortable, buen desayuno, buena ubicación, personal amable y piscina limpia.

Cons:

Aunque la recepción del hotel está en el primer piso, la entrada al hotel por el centro comercial tiene un aspecto desangelado.

2026-03-14 via Nuitee
L
LAURA ALEJANDRA solo_traveller mx
10
MUY AGRADABLE LA ESTANCIA
Pros:

EL CUARTO Y UBICACION

2026-03-09 via Nuitee
S
Sree74 family_with_children us
10
Pros:

Excellent location. Modern property just off Paseo Montejo. Multiple restaurants and food options within the same building.

Cons:

Nothing

2026-03-08 via Nuitee
J
Javier extended_group es
7
Pasajera
Pros:

La ubicación

Cons:

El desayuno, poquísima variedad

2026-03-07 via Nuitee
A
ALEJANDRO extended_group mx
9
2026-03-03 via Nuitee
R
RUBEN ALBERTO family_with_children mx
9
Pros:

Las camas, el clima , las persianas nos dieron un buen descanso

Cons:

Tal vez la privacidad en el baño, tal vez el desayuno incluído en el paquete limitado a barra fria

2026-03-02 via Nuitee
D
Daniel family_with_children ca
6
2026-03-01 via Nuitee
G
gilberto rene family_with_children mx
10
2026-03-01 via Nuitee
G
gilberto rene family_with_children mx
10
2026-03-01 via Nuitee
C
Cecilio family_with_children br
9
Otima acomodação e localização
Pros:

Localização e acomodação.
Facilidades na area do hotel, restaurantes, lojas, etc...

Cons:

Café da manhã

2026-02-27 via Nuitee
Y
Yenny couple pr
10
2026-02-26 via Nuitee
J
Jose couple de
9
Good option for tourism in Merida
Pros:

Great location, right behing Montejo avenue.

Cons:

The breakfast that was included in the rate, was just the continental breakfast, we were not allowed to access the full buffet, only half of it.

2026-02-24 via Nuitee
M
Michael solo_traveller br
7
Cons:

Ruídos altos al utilizar los banos.

2026-02-24 via Nuitee
A
Ander couple mx
7
2026-02-24 via Nuitee
C
Christèle family_with_children fr
9
2026-02-23 via Nuitee
A
ALEJANDRA solo_traveller mx
9
2026-02-12 via Nuitee
M
Martin couple es
9
2026-01-31 via Nuitee
T
Terrazas Murillo family_with_children mx
7
buena ubicacion, personal muy amable, desayuno completo, solo el mobiliario esta muy gastado.
Pros:

La ubicacion es lo mejor y la gente de recepción son muy muy amables

Cons:

necesitan renovar urgentemente el mobiliario del restaurante donde sirven el desayuno, las mesas estan descarapeladas y dan muy mal aspecto

2026-01-30 via Nuitee
R
Rodrigo couple gb
8
2026-01-29 via Nuitee