Golden Sail Hotel & Spa

Hotels
8.6 (3730 reviews)
55 Hang Buom, Hoan Kiem , Hanoi , vn

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value
Cons:
Noisy due to construction
Small room size

Categories

Cleanliness
8.23
Rooms were reported as clean, but some issues with room size were noted.
Service
9.2
Staff were consistently praised for their friendliness and assistance.
Location
9.24
Multiple reviews highlighted the central location in Old Quarter, making it convenient for attractions.
Room Quality
7.69
Room size and some issues with noise due to construction negatively impacted perceptions.
Amenities
8.22
Basic amenities were functional, but some aspects did not meet expectations.
Value for Money
8.68
Good value for the central location and services provided.
Food and Beverage
8.73
Breakfast was positively mentioned, contributing to a good experience.
Overall Experience
8.8
Overall enjoyable stay despite some minor issues; reviews indicate a strong desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:40

Property Description

Luxurious Accommodation
Golden Sail Hotel & Spa in Hanoi offers air-conditioned rooms with free WiFi, free parking, and room service. Enjoy the comfort of a seating area, flat-screen TV, and modern amenities in every room. Some even boast city views or a terrace for a special stay.

Exceptional Services
Experience top-notch services such as a concierge, tour desk, and 24-hour front desk at this 4-star hotel. Relax in the shared lounge or explore nearby attractions like Hanoi Old City Gate and Hoan Kiem Lake. The hotel also provides currency exchange and a paid airport shuttle for convenience.

Relaxing Spa & More
Indulge in relaxation at the on-site spa or unwind in the comfort of your room with a kettle and fridge. With a safety deposit box and free toiletries, Golden Sail Hotel & Spa ensures a memorable stay for all guests.

Book now for an unforgettable experience at Golden Sail Hotel & Spa!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for VND 200,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 3730 reviews
Cleanliness: 8.23
Service: 9.2
Location: 9.24
Room Quality: 7.69
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 8.73
Overall Experience: 8.8
M
Mariana • extended_group • pt
10
Óptimo para passar 3 noites, bem próximo do centro e de bons restaurantes e comércio
Pros:

Localização e simpatia do Staff. Bom pequeno-almoço

2026-04-18 • via Nuitee
E
Elsa ou Clara • solo_traveller • fr
8
Très bon rapport qualité prix ; j’y retournerai.
Pros:

La localisation, extrêmement bien placé c’était très agréable pour découvrir la ville. Ma chambre était très bien. Le personnel était serviable à l’écoute et pouvait répondre à toutes mes questions.

Cons:

J’avais vu des commentaires déplaisants sur le petit déjeuner. Pour ma part, je l’ai trouvé bien même si je pense qu’il peut être amélioré.

2026-04-18 • via Nuitee
F
Fabio • solo_traveller • kh
8
Good place for a good price
Pros:

Great location and wonderful staff service. They also have good breakfast

2026-04-17 • via Nuitee
S
Suresh • couple • gb
5
Average
Pros:

Location

Cons:

Disappointed with accommodation compared to photos on booking site. Breakfast options disappointing

2026-04-17 • via Nuitee
S
serge • solo_traveller • fr
5
Pros:

L'emplacement dans le vieux quartier.

Cons:

Mauvais rapport qualité prix...la chambre est spartiate , trompeuse car ne correspondant pas aux photos vues sur votre site.

2026-04-17 • via Nuitee
P
Pawel • solo_traveller • pl
10
Pros:

Miła obsługa , dobra lokalizacja

2026-04-17 • via Nuitee
Élodie • solo_traveller • ca
10
2026-04-16 • via Nuitee
V
Vittorio • couple • it
10
2026-04-16 • via Nuitee
A
Austejus • couple • gb
9
Pros:

Great location, friendly staff and good selection for breakfast

2026-04-16 • via Nuitee
A
Alicja • solo_traveller • pl
10
Pros:

Lokalizacja

2026-04-16 • via Nuitee
J
Justus • couple • de
10
Great time there
Pros:

Good location great staff

2026-04-16 • via Nuitee
F
Fabio • family_with_children • it
8
Pros:

Posizione strategica nel quartiere vecchio di Ha noi.

2026-04-14 • via Nuitee
C
Chloe • couple • gb
5
Requires renovations on rooms. Breakfast and location great.
Pros:

Great location
Breakfast very good
Staff lovely and helpful
Good aircon

Cons:

Very dated room and bathroom. Wallpaper falling off walls, mould behind wallpaper visible, mould in bathroom.

Very small room size, with very large furniture so no where to put suitcases.

Expensive given room condition

2026-04-14 • via Nuitee
O
Olga • solo_traveller • ru
10
Кадры решают все
Pros:

Очень внимательный персонал, а Jack просто лучший менеджер из всех, что я встречала. Он перекроет все изъяны своим вниманием и готовностью помочь. Очень рекомендую обратиться в Джеку за помощью в организации поездке и вы точно не пожалеете, что выбрали этот отель

Cons:

Ремонт по-сосндству, но сейчас это повсеместно в Ханое

2026-04-14 • via Nuitee
E
EWA • family_with_children • ca
8
Good hotel.
2026-04-14 • via Nuitee
R
Roxell • couple • us
10
Mr. Jack, the owner, is exceptionally helpful and accommodating. As a solo traveler, I felt safe and comfortable through
2026-04-13 • via Nuitee
S
Sylvie • family_with_children • fr
4
Pros:

L'emplacement

Cons:

Tres bruyant côté rue et des travaux en cours (marteau piqueur très tôt et très tard). Je me suis trompée dans la date d'arrivée à l'hotel. Nous devions arriver le 6 avril. J'ai prévenu l"hotel mais apparemment je me suis mal expliquée. Quand nous sommes arrivés â 8h le 7 avril, on nous a informé que notre chambre avait été louée mais que nous avions été surclassés. Nous avons accepté , mais le lendemain on nous a informé qu'il fallait quitter les lieux car la chambre était louée et l'hotel était sois-disant complet.. Pourtant Booking proposait encore des chambres pour cette date. J'avoue avoir été à l'origine de cet ambroglio mais le gérant n'a fait aucun effort pour nous sortir de ce trépas. Bref nous avons payé 2 nuits au lieu d'une. Contrariés par cet incident nous avons préféré quitter la capitale plus tôt.

2026-04-12 • via Nuitee
L
Lissington • solo_traveller • nz
7
Pros:

The manager was very helpful organizing tours for us. The breakfast was very good. Great location, close to night market and very central

Cons:

Very small room

2026-04-12 • via Nuitee
K
Kayan • couple • au
6
The location is okay, but room is small and noise at night
Pros:

Location is good if you're spending the day exploring and need to go back quickly to the hotel

Cons:

Due to the location, it's really noisy at night
Plus, the room is smaller than it looks in the pictures
Also, we were right beside the elevator, which made a constant noise the whole night

2026-04-12 • via Nuitee
S
soumaya • family_with_children • fr
1
Pire séjour
Pros:

Rien

Cons:

Trop de bruit (construction, animation..)
Vous ne pouvez jamais vous reposer
Nous y avons passé une nuit et demi nous venons d’arriver on voulait se reposer
Mais c’était un couche marre ! C’est les deux pires journées de notre voyage! Au début c’etait le bruit de construction qui s’arrêtait pas! On a changé de chambre et là c’etait le bruit de l’animation qui s’arrêtait pas non plus jusqu’à 4h du matin.
Petit dej catastrophique.
Ça mérite pas le prix !

2026-04-11 • via Nuitee