Golden Sail Hotel & Spa

Hotels
8.6 (4086 reviews)
55 Hang Buom, Hoan Kiem , Hanoi , vn

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value
Cons:
Noisy due to construction
Small room size

Categories

Cleanliness
8.23
Rooms were reported as clean, but some issues with room size were noted.
Service
9.2
Staff were consistently praised for their friendliness and assistance.
Location
9.24
Multiple reviews highlighted the central location in Old Quarter, making it convenient for attractions.
Room Quality
7.69
Room size and some issues with noise due to construction negatively impacted perceptions.
Amenities
8.22
Basic amenities were functional, but some aspects did not meet expectations.
Value for Money
8.68
Good value for the central location and services provided.
Food and Beverage
8.73
Breakfast was positively mentioned, contributing to a good experience.
Overall Experience
8.8
Overall enjoyable stay despite some minor issues; reviews indicate a strong desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:40

Property Description

Luxurious Accommodation
Golden Sail Hotel & Spa in Hanoi offers air-conditioned rooms with free WiFi, free parking, and room service. Enjoy the comfort of a seating area, flat-screen TV, and modern amenities in every room. Some even boast city views or a terrace for a special stay.

Exceptional Services
Experience top-notch services such as a concierge, tour desk, and 24-hour front desk at this 4-star hotel. Relax in the shared lounge or explore nearby attractions like Hanoi Old City Gate and Hoan Kiem Lake. The hotel also provides currency exchange and a paid airport shuttle for convenience.

Relaxing Spa & More
Indulge in relaxation at the on-site spa or unwind in the comfort of your room with a kettle and fridge. With a safety deposit box and free toiletries, Golden Sail Hotel & Spa ensures a memorable stay for all guests.

Book now for an unforgettable experience at Golden Sail Hotel & Spa!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 4086 reviews
Cleanliness: 8.23
Service: 9.2
Location: 9.24
Room Quality: 7.69
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 8.73
Overall Experience: 8.8
D
Darius couple gb
10
2026-08-08 via Nuitee
E
Emile solo_traveller au
7
2026-08-08 via Nuitee
A
Aung solo_traveller qa
10
2026-08-08 via Nuitee
B
brooks solo_traveller id
10
Didn’t want leave great place
Pros:

We were upgraded to room with a terrace room 502. Decided to stay an extra night. Perfect location however quiet. Will stay again on return to Hanoi

2026-08-07 via Nuitee
C
Claire couple ie
8
Pros:

Really central, friendly staff, cleaning everyday nice bathroom.

Cons:

Room was a little small, bed wall to wall

2026-08-07 via Nuitee
A
Andres solo_traveller au
10
2026-08-07 via Nuitee
A
andrea family_with_children es
8
Pros:

Ubicación y cómodo para dormir

Cons:

No es igual que las fotos

2026-08-06 via Nuitee
S
shaun couple au
7
Nice room with large balcony. Great location right on the corner of beer street. Was a little noisy at night but did not
Pros:

Location, large balcony

Cons:

The staff were less friendly and less interested than when we stayed previously

2026-08-06 via Nuitee
W
Worthington solo_traveller fr
10
2026-08-06 via Nuitee
B
Burnell solo_traveller au
10
Pros:

I was in town to start a bike tour.
Jack and the team were very helpful in assisting find repair shops when things went wrong and we're very thoughtful as to what I might need for my stay.

2026-08-06 via Nuitee
R
Roche solo_traveller fr
10
Pros:

Jackson est trés gentil compressibles

Cons:

Les trottoirs des rues sont comblés de mobylettes qui nous empêchent de marché

2026-08-06 via Nuitee
H
Helena extended_group es
9
2026-08-06 via Nuitee
S
Stid solo_traveller au
10
Great stay, with great location. Friendly staff.
Pros:

Location was prime.

Cons:

I would recommend different coloured sheets. The white sheets get dirty quick.

2026-08-05 via Nuitee
A
Aakriti couple au
10
Pros:

Clean rooms. Jack is very helpful and polite. He made the stay better.

Thanks Jack and team

2026-08-05 via Nuitee
A
Anna solo_traveller de
10
2026-08-05 via Nuitee
K
katell family_with_children fr
8
Pros:

La proximité du lac Hoan Kiem et du grand marché , la gentillesse du personnel

Cons:

La proximité de la Rue de la Bière, très bruyante

2026-08-04 via Nuitee
K
Kathleen May solo_traveller gb
2
Avoid!!
Pros:

The location was central.

Cons:

The property is a scam.

The ‘windows’ were facing a wall.
There was no reasonable fire escape for this property. It’s dangerous.
Electricity was flickering.
The ‘terrace’ was two chairs and a table in the street, with motorbikes shoved next to it and cigarette butts on the flood (see photo).
Hotel STAFF making a tonne of noise in the middle of the night, shouting on the phone to someone.
Safety deposit box didn’t work.
Black hairs in the bathroom from previous guests (my hair is ginger. It wasn’t mine.)
Extremely overpriced, avoid at all costs. I have stayed in superior hostels to this and paid far less.

2026-08-04 via Nuitee
I
Ismail solo_traveller be
7
Bon séjour qualité prix
Pros:

Hôtel simple. Juste le nécessaire . Situe dans le vieux quartier mais près de la rue des bars. Le bruit des bars n était pas trop dérangeant

Personnel très bien

Cons:

Matériel vieux
Dans le cœur du quartier annime

2026-08-04 via Nuitee
K
Khong solo_traveller th
10
2026-08-03 via Nuitee
A
Alyson couple vn
7
2026-08-03 via Nuitee