Green Mountain Hotel

Hotels
Independent
8.6 (21 reviews)
ul. Sarnia 21, Karpacz, 58-540 , Karpacz , PL

Pets allowed

Facilities

Free breakfast
Full-service spa
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
Ski storage
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests mentioned the hotel deserves 5 stars in terms of cleanliness. Some feedback suggested the need for more waitstaff during breakfast.
Service
8.3
The service was highly appreciated by guests, although some felt there could be more waitstaff during breakfast to avoid sitting with dirty plates until the end of the meal.
Location
8.1
The hotel's proximity to key landmarks and public transport was well-received.
Room Quality
7.8
Rooms were described as spacious and comfortable, though some guests mentioned minor maintenance issues.
Amenities
7.2
Guests were satisfied with the amenities provided, with some highlighting the gym and pool. However, there were a few mentions of the lack of spa services.
Value for Money
6.9
Opinions varied regarding the pricing for services offered. Some guests found it a bit high, while others considered it reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, though a few suggested more variety.
Overall Experience
8
Most guests had a positive overall experience and expressed readiness to recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-04 02:59

Property Description

Luxurious Spa Experience
Indulge in relaxation with a visit to our full-service spa, complemented by an indoor pool, spa tub, and sauna for your enjoyment.

Fine Dining and Hospitality
Treat your taste buds at our restaurant, Green, or opt for room service for a cozy night in. Enjoy a variety of drinks at the bar/lounge and savor snacks at the coffee shop/cafe.

Convenient Amenities and Services
Stay connected with complimentary Wi-Fi, explore with concierge services, and store your ski gear hassle-free with our ski storage. Wake up to a delicious buffet breakfast before taking on the day.

Immerse yourself in luxury at Green Mountain Hotel. Book now for an unforgettable mountain retreat.

Important information:

  • Pool access available from 10:00 AM to 10:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: WRO

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

8.6
Based on 21 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
M
Maximilian partner
10
Pros:

War wirklich sehr schön.

2025-06-09 via Nuitee
A
Aleksander
10
Pros:

Zasługuje hotel na 5 gwiazdek, potrzeba trochę więcej kelnerów przy śniadaniu, by nie siedzieć z brudnymi talerzami do końca przy stole

2025-03-16 via Nuitee
M
Matthew
2
Pros:

Very Rude staff. Asked for a spare hotel key and was told i need to pay 50Zl for it, not 5 star experiance,

2024-09-19 via Nuitee
U
Ulrike partner
4
Pros:

Das Hotel war viel zu unruhig. Außerdem wurde bei der Buchung Nicht auf das riesige Kinder Aufgebot hingewiesen!!! Frühstück fand, gleichgesetzt , in einer Bahnhofshalle statt. Bad war schlecht ausgestattet. Keine Duschhaube usw. ich werde so schnell nicht wieder über ihr Portal buchen. Die note5 ist gerade gut genug.

2024-08-23 via Nuitee
V
Vitold family
6
Pros:

Up on the hill it’s hard to walk into hotel. Shower is only handy cap style and isn’t to good technical condition. No normal ventilation in bathroom.

2024-07-01 via Nuitee
D
Deborah family
8
Pros:

Loved the property and the location but the staff could have been more friendly especially in the Polish restaurant

2024-06-26 via Nuitee
J
Jörg partner
8
Pros:

2024-05-30 via Nuitee
M
Marcin family
10
Pros:

Sehr schönes Hotel

2024-05-25 via Nuitee
P
Parviz family_with_children
8
Pros:

.

2024-01-17 via Nuitee
N
Natalia
8
Wspaniały!
Pros:

Generalnie wszystko w porządku. Wspaniałe jedzenie. Jednak, nastrój- zwłaszcza na basenie- psuły hałasy dzieci.
Troszkę przeludniony.

2023-11-13 via Nuitee
D
Daniel
10
Great Hotel!
Pros:

An amazing stay! Brilliant hotel!

2022-09-07 via Nuitee
V
Verified traveler
2
Not bad...not great..
Pros:

Not a real 5 star but that is pretty common in Europe. Food was not good. It was clean and the staff was nice but they were overwhelmed. It is just kindof a fail resort.

2022-08-10 via Nuitee
L
Lior
10
Great hotel
Pros:

The hotel has a great breakfast and clean rooms
But the best thing about the hotel was a guided hike to the mountain offered by the hotel with an amazing guide named Maro and his cute dog
Highly recommend

2021-06-29 via Nuitee
V
Verified traveler
10
Pros:

Everything ok. Very clean, friendly service, delicious food. Large rooms.

2019-09-11 via Nuitee
V
Verified traveler family
10
Pros:

Everything was perfect :) i will be back to this hotel

2019-08-12 via Nuitee
V
Verified traveler partner
8
Pros:

Amazing food and brilliant staff! Will definitely come back

2019-06-16 via Nuitee
M
Mark
6
Could do better
Pros:

This is definitely not a 5 star hotel.
The standard of the food in the restaurants was poor.
The hotel does have the potential to be great, but there needs to be a little focus on the overall feel of the hotel as it is definitely not inviting.

2019-03-11 via Nuitee
V
Verified traveler friends
10
Pros:

Clean, spacious, stunning breakfast, sauna in a bathroom. Nice resort, although, a bit outside of town etc. Fully recommend.

2019-02-14 via Nuitee
V
Verified traveler family
10
Pros:

Everything was exelent. I will come back there but the prices was difrent, your price was much higher then hotel
receipt.

2019-02-10 via Nuitee
V
Verified traveler family
10
Pros:

Everything was great. I recommend this hotel all my heart.

2019-02-09 via Nuitee