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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Hiking
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Fishing
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Cycling
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Safety deposit box
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Fax/photocopying
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Horse riding
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Soundproof rooms
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Facilities for disabled guests
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Hot tub/Jacuzzi
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Car hire
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Children's playground
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Canoeing
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Diving
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Massage services
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Snorkelling
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Spa/wellness center
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Babysitting/child services
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Non-smoking throughout
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Private parking
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Outdoor pool
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Private check-in/check-out
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Daily housekeeping
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Accessible parking
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Street parking
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Special diet menus - on request
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Wheelchair accessible
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Pool with view
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Toilet with grab rails
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Lower bathroom sink
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Infinity pool
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Sun loungers or beach chairs
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Coffee Shop on site
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Pet bowls
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Walking tours
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Key card access
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Bike tours
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Tour/class on local culture
Review Highlights
Categories
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Property Description
Luxurious Sustainable Aparthotel in Madalena
Stunning Sea Views and Garden Oasis
Experience the tranquility of Vinhas do Calhau with its lush garden and mesmerizing sea views from the terrace.
Modern Amenities and Accessibility
Enjoy free WiFi, private parking, and accommodations designed for guests with disabilities. Each unit is equipped with air conditioning, a kitchenette, and a private bathroom with premium amenities.
Wellness and Recreation
Indulge in yoga classes, explore the area on a rented bike, or let the little ones have a blast at the children's playground.
Ready to immerse yourself in a sustainable luxury retreat? Book your stay at Vinhas do Calhau now and create unforgettable memories.
Housekeeping every 3 days is included. Additional cleaning is available for a EUR 30 fee.
If accompanied by children, kindly inform the property in advance if they will stay in the same or different rooms.
Please note that the extra bed is a sofa bed that can accommodate 2 persons.
Renovation work is done from (08:00) to (18:00) daily. The property is under renovation.
Please note that construction work is going on nearby until the end of 2023 and some rooms may be affected by noise.
There is an additional charge to use the jacuzzi.
The jacuzzi is only available in the following room types: villa.
Please note that pets will incur an additional charge of EUR 30 per day, per pet.
Please note that a maximum of 1 pet is allowed per booking.
Please note that pets are only allowed in the following units: Apartment with Mountain View (Pet-friendly).
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
Children from 13 years old to 17 years old stay for € 30 per person per night when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
The rooms were clean and comfortable. The bed was very comfortable with plush pillows. This would be a wonderful place to relax for a long weekend. However, AzoresGetaways had us on a busy itinerary, so relaxation was minimal. So, we never used the swimming pool, never walked down to use the natural ocean pool, and were too full from lunch to enjoy a full meal at the restaurant. We did have appetizers and desserts and they were delicious. We also had breakfast buffet and although the menu was limited, we always had access to freshly cooked eggs and delightful coffee. What was on the menu was very tasty. We were so busy on our tours that we decided not to rent a car but that left us out of walking distance from Madalena. However, our hotel manager, Ana Paula, set up taxi service as needed, so we always had transportation to get where we needed to go when we needed to be there. Ana Paula is a wonderful human being and was extremely helpful while we were on Pico, and we had a lot of contact with her well before we came to the Azores, so we felt prepared for what to expect when we got there. Nothing could have prepared us for what we saw on the island. Pictures do not do justice to how stunning the scenery was.
Gostamos muito dos apartamentos e da estadia.
P..almoço podia ter mais variedade.
Recomendo produtos da ilha
Localização, enquadramento, ambiente, vista,.piscina, pequeno almoço
Limpeza. Deveriam proporcionar limpeza todos os dias ou mudança de toalhas e fornecer toalhas para piscina
Everything was great! The staff is very friendly, helpful and so nice.
Nothing to add
Great location in an exceptional area, great cosy appartments. In the wineyards and close to the capital, Madalena. Everything was good. If I go again to Pico island I will stay there again.
Nothing!
Super beautiful appartment, very comfy beds, pretty pool, good breakfast, friendly staff.
Location is a bit further away, but if you have a car it is not a problem.
L’appartement est très confortable et bien équipé. La vue directement sur la mer est extraordinaire. Grande terrase. Le petit-déjeuner était bon, et l’attention très soignée! Ils ont même été acheter du lait d’amandes pour nous. Notre check-out était avant l’ouverture du restaurant, et ils nous ont preparé un panier de piquenique pour manger à l’appartement.
Éloigné du centre ville Madalena, mais à Pico on a toujours besoin d’une voiture.
Location was exceptional with wonderful views: we could hear the ocean from the property. Staff were really friendly and helpful. Accommodation was really beautifully presented, comfortable and spacious.
nothing!
Die Lage der Hotelanlage.
Leider sind wir mit der Unterkunft in Pico sehr unzufrieden. Bereits bei unserer Ankunft wurden Bauarbeiten durchgeführt, wodurch ein starker Geruch nach Farb- und Lösungsmitteln in der gesamten Anlage lag. Dieser war so intensiv, dass wir Kopfschmerzen bekamen. Zusätzlich war der Lärm durch Schleifarbeiten sehr störend.
Aufgrund des Geruchs ist es nur möglich, sich im Apartment bei dauerhaft geöffneten Fenstern aufzuhalten. Trotz unserer Nachfrage wurde uns kein alternatives Apartment angeboten, obwohl offenbar andere Unterkünfte verfügbar waren.
In unserer Buchungsbestätigung war ein Apartment mit Meerblick abgebildet, weshalb wir auch davon ausgegangen sind, ein solches zu erhalten. Erst im Kleingedruckten stellte sich jedoch heraus, dass uns lediglich ein Apartment mit Bergblick zusteht.
Weitere Mängel betreffen die Ausstattung: Warmes Wasser in der Dusche ist nur eingeschränkt verfügbar und benötigt mehrere Minuten, bis es überhaupt warm wird. Die Herdplatte weist einen großen Sprung auf, wodurch das Kochen potenziell gefährlich ist. Zudem haben wir Schimmel an den Ecken der Terrassentür festgestellt.
Auch das Frühstücksangebot ist unflexibel. Dieses wird erst ab 8 Uhr serviert, was sich mit unseren geplanten Aktivitäten überschneidet. Auf unsere Anfrage nach einer Alternative wie einem Lunchpaket wurde lediglich verwiesen, dass wir uns selbst versorgen sollen – obwohl das Frühstück bereits im Preis inbegriffen war. Das Frühstück hat eher an eine Jugendherberge erinnert (keine Haferflocken etc.)
Das Personal vor Ort war zwar freundlich, konnte uns jedoch nicht weiterhelfen und verwies uns an die Eigentümerin der Hotelanlage. Diese zeigte sich weder bereit, unsere Reklamation schriftlich zu bestätigen, noch uns ein anderes Apartment anzubieten – obwohl freie Kapazitäten vorhanden waren. Im Gespräch reagierte sie zudem aufbrausend und wenig lösungsorientiert.
Insgesamt entspricht die Unterkunft weder unseren Erwartungen noch dem gebuchten Standard.
Très confortable, équipements très complets. Bon petit déjeuner. Personnel attentif. Très calme, que le bruit des vagues!
Rien
Local muito giro. Boa localização e a simpatia dos funcionários
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