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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Air conditioning
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Room service
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Family rooms
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Safety deposit box
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Non-smoking throughout
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Cashless payment available
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Invoice provided
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Smoke alarms
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Key access
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24-hour security
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Covered parking
Review Highlights
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Property Description
Prime Location in New Delhi
Hotel The Metropolis boasts a prime location in the heart of New Delhi, making it the ideal choice for travelers looking to explore the vibrant city.
Comfortable and Convenient Stay
The hotel offers air-conditioned rooms equipped with modern amenities such as free WiFi, flat-screen TVs, and private bathrooms. With free private parking and room service, guests can enjoy a comfortable and convenient stay.
24-Hour Front Desk and Non-smoking Property
Guests at Hotel The Metropolis will benefit from the 24-hour front desk service and a non-smoking environment. The property's proximity to key attractions like Gurudwara Bangla Sahib and Jantar Mantar further adds to its allure.
Book your stay at Hotel The Metropolis for a memorable experience in New Delhi.
This property does not accommodate bachelor(ette) or similar parties.
Location
Guest Reviews
The only good thing about this property is that it’s close to the RK metro station. And the staff were decent.
The rooms were very old, we were given a ground floor room with bed covers with stains, bathroom doors that didn’t close well. The water in the bathroom was murky! It was horrible. Good thing we only booked for 1 night as we waited for our flight. There are plenty other options near by dont book this one!
Nil
Cleaner, maintained, no hot water,
The space which was given was good it was nearby to metro station the room was Ok
Their is problems in bathroom no heated water you have wait for long time, some lights working some are not, air dryer not working,
The staff were drunk, were not polite at all, The worst room i ever saw.
I didn't stay there even for a moment. ai booked another hotel.
The behaviour of the receptionist Mr Pandey. He was following illegal orders and unfair practices adopted by the owners of this hotel but at least he was polite.
First of all, this hotel took my booking in the name of Hotel The Metropolis but at the time of checking in they told me the booking is for another of their guest house nearby inside a side street. I could not understand why not register the other property on Booking.com instead of Hotel The Metropolis and stop misleading customers!!
However, they said rooms are available at Hotel The Metropolis too and at the same price. So, I stayed at this place. But right on arrival, it created bad vibes
The check-out experience was not too good either! They said they would charge me an extra 4% if I paid by Credit Card!! On protesting that it is a service they are supposed to provide customers for free and not charge me which is against the law, the receptionist that it was an order from the Hotel Owner!! I also pointed out that I know for a fact that CC POS provider banks charge a maximum of 1.2% to 1.8% to the service provider in the case of Indian Master or Visa card charges and NOT 4%. This hotel and the owner were obviously trying to fleece customers and adopt illegal practices.
Location was very convenient.
Area is a bit seedy.
Staff were excellent,.............. .............,............. .....................
The location was quite scary, especially arriving at night, right in the middle of local market. Hotel itself was in ok condition, but not kept clean, we asked to change our bedding, which they did promptly.
At check out they tried to charge us again for the stay, even though we paid fully on Expedia. Their excuse was that we have booked and paid for another hotel, not theirs, even though they mentioned nothing when we were checking in two nights previous and we asked them to confirm that we had a booking on our name . This seems to be a common trick in India, so be aware!
Don’t book with this Hotel you may arrive and prepaid then they will tell you they have no rooms available, even though you called earlier in the day telling them you are coming in late on a train. They are unreliable and even lied to me saying I didn’t have reservation until the next day see but then it was clearly written in there book. They where heartless didn’t care sent us to a hotel room 4 blocks out of the way that was noisey and in a bad location plus very noisy. Would not pay for transportation to other hotel either.
Customer service was great. No complaints. Would love to come back.
Helpful staff, off the main bazar walking distance 2 mins, good room service with good food, quiet location very convenient
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