Hyatt House Augusta Downtown

Hotels
•
Hyatt Hotels
9 (174 reviews)
1268 Broad St, Augusta, Georgia, 30901 , Augusta , US
1-706-9223150

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Facilities

Meeting rooms
Fitness facilities
Express check-out
Free WiFi
Express check-in/check-out
Wheelchair accessible
Elevator
Fitness facilities
Free newspapers in lobby
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast options
Cons:
Cleanliness issues
Odor complaints

Categories

Cleanliness
8.33
Some reviews mentioned cleanliness issues, particularly with odors.
Service
9.8
Consistently praised for friendly and helpful staff.
Location
9.34
Excellent location frequently noted in reviews.
Room Quality
8.79
Rooms are generally described as nice and spacious.
Amenities
8.82
Good variety of breakfast options and helpful facilities.
Value for Money
9.28
Value received for price highlighted positively in several reviews.
Food and Beverage
8.33
Breakfast options noted positively, though some pricing concerns raised.
Overall Experience
9.3
General sentiment is very positive; many guests would stay again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:49

Property Description

Luxurious Amenities

Indulge in the 24-hour fitness center and complimentary Wi-Fi.

Dining and Drinks

Savor a meal at the on-site restaurant and grab a drink at the bar/lounge.

Convenient Location

Explore nearby attractions like Sacred Heart Cultural Center and Augusta Riverwalk.

To experience the blend of comfort and convenience, book your stay at Hyatt House Augusta Downtown today!

Important information:

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a banquet hall.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DNL

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

See all policies

Location

Guest Reviews

9
Based on 174 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.79
Amenities: 8.82
Value for Money: 9.28
Food and Beverage: 8.33
Overall Experience: 9.3
D
Damon • partner
10
Pros:

This gem was an amazing experience! I enjoyed the location and services. Every staff member, my girlfriend and I crossed paths with were professional, friendly, and highly exceeded our expectations. The free continental breakfast was also top tier for me. The set up, the omelette bar, and various amount of meal options. Overall outstanding stay, with great amenities and accommodations.

2025-10-13 • via Nuitee
E
Eula D
8
Pros:

Good Breakfast! Majority of staff: 99 % conscious of on the JOB- Professionalism- good customer service 1 may have forgotten she was at work vs at home while watching early morning 2:30 AM TV show.

2025-09-30 • via Nuitee
J
Jesse
10
Hyatt tradition like it used to be
Pros:

The staff was engaged and friendly. I thought the breakfast bar was outstanding.

2025-09-30 • via Nuitee
T
Timothy
10
Pros:

Clean Room, conveniently located, super friendly staff! Great experience!

2025-09-30 • via Nuitee
J
Jessica • partner
6
Pros:

room was clean but the walls are thin

2025-09-30 • via Nuitee
P
Patrice
10
Pros:

Everyone was very nice and courteous. This was a Family Reunion stay for our visit. All the staff was very nice and knowledgeable about the area.

2025-09-27 • via Nuitee
R
Robyn
10
Pros:

Check in and out process was quick and everyone was very nice. The breakfast was great and had a lot of options. The rooftop bar and grill was my favorite part!

2025-09-26 • via Nuitee
S
Sandra • partner
8
Pros:

I did not receive my bill when I check out on the 24 September 2025 and I haven’t seen one in my email. That’s the only problem I have.

2025-09-25 • via Nuitee
P
Peter
10
Good value hotel in excellent location
Pros:

Easy and helpful check-in, nice large room and excellent breakfast.

2025-09-24 • via Nuitee
D
Dominique • family
6
Pros:

It’s okay, nothing more or less.

2025-09-22 • via Nuitee
T
todd
10
Pros:

Nice all around. Great bed to sleep on.

2025-09-20 • via Nuitee
C
Cameron
10
Pros:

Great hotel!

2025-09-19 • via Nuitee
L
Linda Marie • family
10
Pros:

Great location, easy parking, super clean rooms and friendly staff!
What more could I say?
….Stay There!!!!!

2025-09-18 • via Nuitee
C
Cheyanne
10
Pros:

Great area and staff

2025-09-17 • via Nuitee
C
Chris
10
Pros:

The room was amazing. Only complaint is the bathroom door would not stay shut or lock

2025-09-16 • via Nuitee
R
Randy • family
10
Pros:

Thank you

2025-09-15 • via Nuitee
J
johnny • partner
10
Pros:

Excellent!

2025-09-13 • via Nuitee
G
Gypsy
10
Pros:

Staff is amazing, hotel is amazing, restaurant is amazing. It’s the area when you come out of the parking garage that is a little shady. We will definitely stay again very soon.

2025-09-12 • via Nuitee
E
emily
10
Pros:

It was amazing

2025-09-08 • via Nuitee
H
Harrece • partner
10
Pros:

Great hotel private parking $7 a day

2025-09-08 • via Nuitee