Hotel Gayser

Hotels
8.1 (219 reviews)
CENTRO HISTÓRICO CALLE 43 POR 38 Y 40 , Valladolid , mx

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Fire extinguishers
First aid kit available
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Comfortable Rooms
Cons:
Poor Breakfast Options
Mixed Service Quality

Categories

Cleanliness
8.68
The hotel is clean with white sheets and towels, positively mentioned.
Service
7.65
Mixed reviews about customer service; some staff were friendly, while others were noted as not welcoming.
Location
9.19
Multiple reviews praised the hotel's location for being central and convenient for sightseeing.
Room Quality
7.64
Rooms are described as comfortable but some amenities like air conditioning and refrigerator are lacking.
Amenities
7.67
Basic amenities with some comments on poor breakfast options and lack of parking.
Value for Money
8.13
General sentiment indicates good value for the central location and room quality.
Food and Beverage
7.18
Breakfast options were criticized as poor and lacking, affecting overall experience.
Overall Experience
8.65
Overall pleasant experience with a few reasonable criticisms, but guests stated they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:43

Property Description

Luxurious Accommodations
Hotel Gayser, located in Valladolid, offers elegant rooms with air conditioning, a seating area, and a flat-screen TV. Enjoy the comfort of high-quality bed linen and towels during your stay.

Convenient Amenities
Relax on the terrace, benefit from the 24-hour front desk service, and stay connected with complimentary WiFi throughout the property. The hotel ensures a hassle-free experience with free toiletries, a shower, and cable channels in each room.

Ideal Location
Situated just 45 km from Chichen Itza and 152 km from Cancún International Airport, Hotel Gayser is the perfect choice for travelers looking to explore the area. Book now for a memorable stay in Valladolid.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for MXN 166 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 219 reviews
Cleanliness: 8.68
Service: 7.65
Location: 9.19
Room Quality: 7.64
Amenities: 7.67
Value for Money: 8.13
Food and Beverage: 7.18
Overall Experience: 8.65
L
Leonardo • family_with_children • uy
8
2026-02-11 • via Nuitee
M
Mar • family_with_children • ar
9
Pros:

El hotel con buenas prestaciones. Limpio, sábanas y toallas blancas. El desayuno continental, básico pero lo que es lo que trae el continental.

Cons:

No me pareció correcta la atención de bienvenida. El personal masculino de turno poco cordial y empático. Los funcionarios de los siguientes turnos ( una señorita , y un muchacho del turno noche ) muy buen trato. Es importante recibir bien a los viajeros porque vienen de un largo viaje.

2026-01-10 • via Nuitee
S
senio • couple • it
8
2026-01-04 • via Nuitee
G
Garcia • family_with_children • us
9
2026-01-04 • via Nuitee
A
ALEJANDRO • couple • mx
8
Pros:

La atención del personal

Cons:

El desayuno muy pobre y el colchón

2026-01-01 • via Nuitee
S
sarah • couple • fr
6
2026-01-01 • via Nuitee
I
Ix vivas • family_with_children • mx
8
2026-01-01 • via Nuitee
S
Sandra • couple • mx
10
Pros:

Las instalaciones y la ubicación

2025-12-27 • via Nuitee
C
Carmen Amalia • couple • mx
8
Pros:

La ubicación, un hotel pequeño pero agradable.

Cons:

Que no acepten tarjetas para el pago de la estancia.

2025-12-16 • via Nuitee
C
Cristina • extended_group • es
9
2025-12-10 • via Nuitee
S
Sofia • couple • ae
10
2025-12-06 • via Nuitee
G
Guido • solo_traveller • it
3
2025-11-29 • via Nuitee
J
Jorge • extended_group • mx
9
Muy bien
Pros:

Todo bastante bien y cercano

Cons:

La falta de estacionamiento.

2025-11-25 • via Nuitee
C
Carmen Amalia • family_with_children • mx
6
Pros:

La ubicación muy cerca de la plaza principal, y de un cenote.

Cons:

Que no acepten pago con tarjeta, nuestra habitación estaba al nivel de calle,

2025-11-23 • via Nuitee
C
caroline • couple • fr
9
Un emplacement idéale pour tout cenote et centre ville !! 🤩
2025-11-22 • via Nuitee
R
RODRIGO • family_with_children • mx
9
Pros:

Una excelente ubicación si pretendes ir a conocer y salir del hotel

Cons:

No tiene bebidas frías

2025-11-20 • via Nuitee
J
Joep • couple • nl
6
Pros:

Goede locatie en prima prijs/kwaliteit

Cons:

Erg slecht / karig ontbijt, enkel wat los fruit en brood met jam. Verder geen ander beleg…

2025-11-19 • via Nuitee
R
Rafael • couple • br
7
Não é boutique.
Pros:

Ambiente confortável e limpo, tudo em bom estado. Localização ótima para fazer tudo a pé na cidade.

Cons:

O barulho da rua atrapalha um pouco o sono, a partir das 6h30. O café da manhã é muito simples e não tem proteína, e só começa as 8h.

2025-11-15 • via Nuitee
Q
Quim • couple • es
8
2025-11-14 • via Nuitee
G
Garrido • couple • es
8
Pros:

L’obicació

Cons:

El tracte amb el client.
Molt cordials però al mateix temps molt antipatics, no sabien res de res.

2025-11-12 • via Nuitee