The Jockey Club Rooms

Hotels
•
Classic British Hotels
9.3 (1299 reviews)
101 High Street , Newmarket , gb

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Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Heating
Terrace
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Cons:
Lighting issues in some rooms
Limited amenities available on site

Categories

Cleanliness
9.51
The place is spotless with noted cleanliness from various reviews.
Service
9.98
Staff are super friendly and attentive, with particular praise for staff mentioned in reviews.
Location
9.52
Fabulous location with a convenient high street position and secure parking.
Room Quality
8.97
Rooms are spacious and well-appointed, though there were some mentions of darkness and lighting issues.
Amenities
8.5
Some basic amenities missing (e.g., bar, room service) but generally acceptable for a hotel of this type.
Value for Money
9.46
Guests found the stay worthwhile and felt the experience justified the price.
Food and Beverage
9.01
Breakfast was well-received, but there were a few mentions of missing items like milk.
Overall Experience
9.48
Several guests expressed memorable stays, highlighting the unique experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:11

Property Description

Luxurious Accommodation in Newmarket

Elegant Rooms with Modern Amenities
Experience comfort and style in each room equipped with a wardrobe, flat-screen TV, and a private bathroom with complimentary toiletries.

Multilingual Staff and Exceptional Service
Our reception staff fluent in English, French, Hungarian, and Portuguese are dedicated to ensuring your stay is seamless and enjoyable.

Convenient Location and Nearby Attractions
Explore popular landmarks such as Ickworth House and Audley End House, with Hedingham Castle and Botanic Garden Cambridge just a short distance away.

Book now for an unforgettable stay at The Jockey Club Rooms in Newmarket, your perfect retreat away from home.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: STA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.3
Based on 1299 reviews
Cleanliness: 9.51
Service: 9.98
Location: 9.52
Room Quality: 8.97
Amenities: 8.5
Value for Money: 9.46
Food and Beverage: 9.01
Overall Experience: 9.48
A
Andrew • couple • gb
8
2026-07-03 • via Nuitee
B
Bronach • couple • gb
9
A very comfortable stay…
Pros:

Very helpful staff. We had a large room overlooking the gardens which was very comfortable!
The breakfast was lovely and really set us up for the day.

Cons:

Nothing

2026-07-01 • via Nuitee
J
Jeffrey • couple • nl
5
Expected more from a place that claims to be elite.
Pros:

Breakfast was ok.

Cons:

No air conditioner. Had to ask for extra fan.

2026-06-30 • via Nuitee
L
Leah07 • solo_traveller • gb
9
2026-06-29 • via Nuitee
L
Lesley • solo_traveller • gb
8
Pros:

Beautiful location.Lovely bathroom with added toiletries.

Cons:

No Aircon or Fridge

2026-06-29 • via Nuitee
A
Antony • solo_traveller • gb
10
A very pleasant stay
Pros:

Very pleasant place to stay. The rooms was excellent.

Cons:

Nothing

2026-06-28 • via Nuitee
L
Laura • couple • gb
10
Beautiful setting for the night
Pros:

Beautiful building and setting, rooms and bathrooms were huge. Breakfast was delicious and all staff were super friendly.
Despite the heatwave they supplied plenty of water and fans in the room and tried to keep them as cool as they could. Couldn’t ask for more

Cons:

Nothing

2026-06-27 • via Nuitee
J
joanne • couple • gb
9
Brilliant stay thank you
Pros:

Beautiful inside and great location

Cons:

No air con

2026-06-27 • via Nuitee
G
glynis • couple • gb
10
Great place in a fantastic location
Pros:

Breakfast was fabulous, very good quality food, all freshly cooked

Cons:

Nothing

2026-06-24 • via Nuitee
R
Ramsay • couple • au
10
Room was lovely and shower was amazing. Location was great. Thought breakfast could've been better
Pros:

The toast was undercooked and poached eggs overcooked.

Cons:

I didn't like the fact that they insisted on a dress code but they let someone in with skimpy torn off shorts and tank top. Several travellers were very ordinary and also had mobile phones. Unimpressed

2026-06-24 • via Nuitee
P
Patrick • solo_traveller • be
9
Pros:

Ruime kamer, heel rustige omgeving. Klassiek Engelse klasse in teken van paarden en alles wat er bijkomt. Stijlvol pand. Vriendelijke en attente bediening. Lekker ontbijt.

2026-06-23 • via Nuitee
D
Dave • couple • gb
10
Excellent accommodation backed up by super friendly staff.
Pros:

Staff super friendly and helpful and accommodation was great.

Cons:

All good.

2026-06-22 • via Nuitee
S
Sarah • extended_group • gb
10
2026-06-22 • via Nuitee
D
damian • couple • gb
10
Lovely stay super breakfast beautiful location and setting and garden
Pros:

Always the same consistency, staff friendly great decor and a quality hotel nothing like this in the area

Cons:

Nothing

2026-06-22 • via Nuitee
J
Justine • couple • gb
10
Excellent can’t wait to stay again
Pros:

Everything from start to finish especially drinks in the evening on terrace

Cons:

Nothing could have been better

2026-06-21 • via Nuitee
C
claire • couple • gb
10
Would return
Pros:

Fabulous property and very clean, good location, great staff and breakfast fantastic

Cons:

Nothing

2026-06-21 • via Nuitee
S
Sara • solo_traveller • gb
8
Pros:

I loved my room and breakfast was a nice selection and very good.

Cons:

The room upstairs had very creaky floorboards that disturbed my sleep.

2026-06-21 • via Nuitee
C
Claire • couple • gb
10
Amazing loved it !
Pros:

This was my second time staying here, and I will definitely be returning. Location is perfect as used the shuttle bus for the races and it’s outside the hotel. Room was lovely and comfortable , breakfast and staff amazing.

Cons:

The hairdryer in the room wasn’t good at all. But that’s the only negative.

2026-06-21 • via Nuitee
C
Clive • couple • gb
10
Definitely return.
Pros:

Lovely room, good location and exceptional service.

Cons:

Nothing

2026-06-17 • via Nuitee
S
STUART • couple • gb
9
Fantastic accommodation lovely bog rooms. Very good value for money
Pros:

Excellent location. Very historical and quite grand

Cons:

Shame they don’t do evening meals at the moment.

2026-06-13 • via Nuitee