Ella, Nine Arch Holiday Resort

Hotels
8.8 (54 reviews)
No 43, Badulla road, helahalpe , Ella , lk

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great food
Cons:
Issues with cleanliness
Noise and humidity

Categories

Cleanliness
8.18
Some concerns about washroom facilities and issues with humidity and insects.
Service
9.15
Staff was described as genuinely friendly and provided fabulous hospitality.
Location
8.69
Near to most tourist spots, though slightly distant from the city center.
Room Quality
8.64
Good size and bedding based on guest feedback.
Amenities
8.97
Standard quality for this hotel tier.
Value for Money
8.63
General sentiment indicates it is worth the price.
Food and Beverage
9.18
Guests enjoyed the amazing food and breakfast offerings.
Overall Experience
8.95
Overall satisfaction from guests, with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 13:52

Property Description

Luxurious Accommodation

Nine Arch Holiday Resort offers well-equipped guest rooms with modern amenities such as flat-screen cable TV, Wi-Fi, and comfortable spring mattresses. The attached bathrooms with hot water provide a touch of luxury for your stay. Some rooms even feature a balcony for you to enjoy the scenic views.

Convenient Location

Located in Ella, our resort is just a stone's throw away from the famous Nine Arch Bridge and the picturesque Badulu Oya river. Enjoy the convenience of exploring these popular attractions within walking distance from the property.

Exceptional Service

As a Sri Lanka Tourist Board approved hotel, we ensure top-notch service with a 24-hour front desk and a restaurant serving delicious Asian and Western breakfast options. Relax and unwind in a tranquil setting while we take care of all your needs during your stay.

Book your stay at Nine Arch Holiday Resort for a memorable and comfortable experience.

Important information:

Managed by a private host

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.8
Based on 54 reviews
Cleanliness: 8.18
Service: 9.15
Location: 8.69
Room Quality: 8.64
Amenities: 8.97
Value for Money: 8.63
Food and Beverage: 9.18
Overall Experience: 8.95
P
Palash extended_group bd
7
2026-03-06 via Nuitee
J
Josephine extended_group gb
8
2026-02-26 via Nuitee
S
Susanne couple de
9
Pros:

sehr freundliches und nettes personal.die betten waren sehr gut.es hat uns an nichts gefehlt.

2026-02-10 via Nuitee
T
Tharsni extended_group in
10
2025-09-11 via Nuitee
A
Ahmed family_with_children ae
7
Pros:

Everyone we met was super nice, genuinely friendly.

Cons:

Washroom facilities needs to be improved.

2025-08-24 via Nuitee
T
Tharsni couple in
10
Pros:

From the start, the hotel was in contact with me. They were constantly checking on my arrival. The whole stay was very cosy, clean and its near to most of the tourist spot. The food was amazing. The hospitality was fabulous too.

2025-08-19 via Nuitee
E
Eyal family_with_children il
10
חווית האירוח שווה הכל
Pros:

מקום נעים, ארוחת בוקר מושקעת, כל יום טעמנו מאכלים מקומיים חדשים, ואפילו הכניסו אותנו למטבח ללמוד להכין אוכל. הבעלים עשה מעל ומעבר בשבילנו ואפילו בירר, הצליח להשיג כרטיסים לרכבת לנוארה אליה ונסע במיוחד לתחנה כדי להביא אותם.

Cons:

טיפה מרוחק ממרכז העיר, אבל לא בעייתי עם טוקטוק.

2025-08-13 via Nuitee
H
Hugues family_with_children fr
4
Déçu, ne correspond pas à ce que j’attendais
Pros:

Le prix, le Service, La Literie, la Taille des chambres

Cons:

Bruit (aucune isolation de l’extérieur), Humidité, Insectes en arrivant, Vue extérieur (devant derrière, la photo sur booking de l’extérieur n’est pas représentative de la réalité, voir photo)
La Porte de la douche était cassée, le Wifi qui n’a marché que le premier jour
Je déconseille pour une famille avec jeunes enfants

2025-08-11 via Nuitee
S
Sandra group gb
10
Excellent service and well worth for the money you spent
Pros:

Easy access, excellent foods, friendly staff

Cons:

Nothing

2025-04-23 via Nuitee
B
Bhuvaneshwari family with young children in
9
Superb
Pros:

The lady was very hospitable and warm. She went out of her way to make us vegetarian food. That was very touching 💞

2025-03-29 via Nuitee
M
Mikkel
10
Pros:

Rigtigt godt hotel med det sødeste personale, de hjalp med alt og var virkelig venlige

2025-03-27 via Nuitee
S
Sriram family with young children in
10
Exceptional
2025-03-25 via Nuitee
A
Ajai review category business travellers in
9
It was a just a one night stay . We had a good nights sleep. The staff are always helpful and good breakfast
Pros:

Friendly accommodative staff. Accessibility to the hotel. Parking . Well maintained. Tasty Srilankan breakfast.

Cons:

It’s more of a home stay than a hotel as described

2025-02-05 via Nuitee
B
Bala family with young children in
8
Pleasant stay
Pros:

Staff was helpful, arranged tuk tuk for sightseeing and breakfast was good.

Cons:

Bathroom could have been better!

2025-02-04 via Nuitee
K
Karen young couple il
10
Very good place to stay
Pros:

Room was clean
Staff was incredibly nice! They helped us with everything we needed
We didn't know how to turn on the hot water so they sent someone in and within 2 minutes got it to work
Gave us an extra towel when we asked

Cons:

Breakfast wasn't great for us, especially the bacon wasn't what we expected

2025-02-04 via Nuitee
S
Sara young couple us
10
Exceptional
Pros:

Family run guesthouse. Great folks.
My friend wasn't feeling well and had purchased the wrong medicine at the local pharmacy. The proprietor drove me back into town to receive the proper medicine. This was unexpected and very kind.

2025-01-18 via Nuitee
D
Debdulal young couple bd
8
Very good
Pros:

Room, bathroom are good with good hospitality.

Cons:

I like everything.

2025-01-07 via Nuitee
K
K family with young children lk
10
Exceptional
2024-09-29 via Nuitee
N
Niro young couple lk
10
Exceptional
2024-09-13 via Nuitee
S
Sushma young couple lk
10
Exceptional
Pros:

Price for Accommodation is Affordable or can say cheapest compared to other hotels and also room was clean and comfortable.Tasty foods with very reasonable prices, And on top of that, I really like the host family, they were really friendly and accommodating us with everything we need and also helped us to find a 3 wheeler for our trip with a fine pricing, without any bargaining with the driver by ourselves.

Cons:

It’s little bit far from the main city and tourist attractions but no worries, can go to those places in 3 wheelers within a few minutes which will be available nearby easily.

2024-08-17 via Nuitee