Sandman Signature Plano-Frisco Hotel

Hotels
•
Sandman Hotel Group
9 (1266 reviews)
8451 Parkwood Boulevard , Plano , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and nice rooms
Cons:
Uncomfortable beds
Issues with pool cleanliness
Loud partying outside

Categories

Cleanliness
8.46
Generally clean, but some areas (pool) did not meet expectations.
Service
9.43
Friendly and helpful staff throughout the stay.
Location
9.47
Great location with ample parking and nearby amenities.
Room Quality
8.92
Rooms are generally nice and comfortable, but some reports of uncomfortable beds.
Amenities
8.95
Good amenities like the jacuzzi and bar, but some mentioned cleanliness issues.
Value for Money
8.91
Reasonable pricing for the quality of the hotel.
Food and Beverage
8.46
No complimentary breakfast, some guests expected more.
Overall Experience
9.43
Overall a great experience, with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:33

Property Description

Luxurious Accommodations
Experience comfort and convenience at Sandman Signature Plano-Frisco Hotel. Our 4-star property offers beautifully designed air-conditioned rooms equipped with modern amenities such as a coffee machine, fridge, and flat-screen TV. Selected rooms even feature a fully equipped kitchen for added convenience.

Top-Notch Facilities
Indulge in our hotel's fantastic facilities including an indoor pool, fitness centre, and a delicious on-site restaurant. Need a quick snack or drink? Visit our vending machines offering a variety of options. With a business centre and luggage storage available, we have everything you need for a seamless stay.

Convenient Location
Ideally situated just 25 km from Historic Downtown Plano, our hotel provides easy access to nearby attractions like Preston Center and Highland Park Village. Plus, with free WiFi and a 24-hour front desk, we ensure a hassle-free experience for all our guests.

Book your stay at Sandman Signature Plano-Frisco Hotel now for a memorable and relaxing getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 1266 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.92
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
S
SJarna • family_with_children • us
9
Great Stay for comfort or luxury
Pros:

The attached bar and grill was nice and the hotel was close to a lot of shopping.

Cons:

Only grievance was black ants in our bathroom.

2026-03-05 • via Nuitee
J
Jennifer • family_with_children • us
10
2026-03-04 • via Nuitee
J
Jennifer • family_with_children • us
7
2026-03-02 • via Nuitee
E
Eliza • family_with_children • us
10
Pros:

Location, cleanliness and great staff!

Cons:

None

2026-03-02 • via Nuitee
K
Karla • couple • us
9
2026-02-27 • via Nuitee
K
Kathleen • couple • us
10
Will definitely stay again in the future.
Pros:

The room was a gift for my brother and sister-in-law who were celebrating birthdays. They absolutely loved their stay.

2026-02-14 • via Nuitee
K
Kahlil • family_with_children • us
5
Not what I expected from this place
Pros:

Esthetically pleasing

Cons:

Had to move after getting there because shower was leaking and room had black mold

2026-01-29 • via Nuitee
L
Legrand & Colleen • couple • us
8
Nice, clean, comfortable stay
Pros:

Nice clean room, no noise on floor
Clean linen

Cons:

No mini microwave in room
We thought there was a complimentary breakfast in the lobby also.
No special notice or complimentary for our Anniversary

2026-01-20 • via Nuitee
M
Maya • solo_traveller • il
10
2026-01-20 • via Nuitee
A
Antionette • couple • us
10
2026-01-19 • via Nuitee
B
Broderick • extended_group • us
9
Awesome
Pros:

My stay was great as usual, restaurant restrooms facilities went down and we had to go to our rooms or across the street to use the facilities on the first night.

An incident happened with someone having their drinks charged to our cards that we did not authorize, use or drink.

Cons:

NA

2026-01-19 • via Nuitee
S
Sabrina • family_with_children • us
10
2026-01-19 • via Nuitee
M
Mackenzi • extended_group • us
8
2026-01-19 • via Nuitee
A
Andrae • couple • us
10
2026-01-19 • via Nuitee
A
Angelina • family_with_children • us
7
it was ok
Pros:

Room was bigger than i expected

Cons:

The partying in the parking lot was so loud i could hear it from the window on the 5th floor. roof was not vacuumed

2026-01-19 • via Nuitee
C
Cedrick • couple • us
8
2026-01-19 • via Nuitee
J
Julieth • couple • us
10
2026-01-15 • via Nuitee
S
Shoulonda • solo_traveller • us
7
For the money wasn’t worth it
Pros:

Well maintained

Cons:

Itchy bed house keeping woke me up at 8am to ask me what time I was checking out and checkout was at noon.. was looking foward to pool and hot tub and both were out of order.

2026-01-15 • via Nuitee
O
olayide • family_with_children • us
8
2026-01-15 • via Nuitee
J
JIANDA • solo_traveller • us
1
2026-01-15 • via Nuitee