Holiday Inn Express Zhangjiagang East by IHG

Hotels
•
Holiday Inn Express
8.4 (2 reviews)
No 293 Beijing Road, Tangqiao C, Suzhou, Jiangsu, 215611 , Suzhou , CN
86-512-56776888

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Facilities

Free breakfast
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Designated smoking area
Elevator
Free breakfast
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Very friendly staff
Clean and nice rooms
Good value for price
Cons:
Limited breakfast options
No Halal food available
Rooms are cramped

Categories

Cleanliness
9
Rooms were consistently described as clean and nice.
Service
9.1
Staff was frequently mentioned as very friendly and nice, contributing to a good customer service experience.
Location
8
No specific comments on location, implying a neutral or satisfactory sentiment. The score reflects a positive overall experience.
Room Quality
7
Mixed reviews with some guests finding rooms nice while others commented on them being cramped.
Amenities
7
Limited breakfast options suggest that amenities might not cater to all guests equally.
Value for Money
8.5
One mention of good value for the price suggests satisfaction with the overall cost-benefit of the hotel services.
Food and Beverage
6.5
Variety in food options was a concern, with no Halal food available and limited Western breakfast options.
Overall Experience
8.5
Overall experiences were positive, with guests rating their stay as 'Exceptional' and mentioning a 'good experience'.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-31 01:54

Property Description

Convenient Amenities: Enjoy complimentary wireless internet access, tour/ticket assistance, and a banquet hall. Make use of room service or dine at the hotel's restaurant for a delightful experience.

Delicious Dining & Breakfast: Start your day with a complimentary buffet breakfast served daily.

Modern Features: Benefit from a business center, express check-in/out, and free self-parking. The hotel offers 2 meeting rooms for events and features 146 air-conditioned rooms with LED TVs and minibars.

Book now for an unforgettable stay at Holiday Inn Express Zhangjiagang East, an IHG Hotel in Suzhou.

Important information:

  • Up to 7 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.4
Based on 2 reviews
Cleanliness: 9
Service: 9.1
Location: 8
Room Quality: 7
Amenities: 7
Value for Money: 8.5
Food and Beverage: 6.5
Overall Experience: 8.5
A
Alejandro
8
Review in Suzhou.
Pros:

Has everything needed for a short stay. The front desk was not familiar with prepaid hotels.com arrangements and it took a while, and a translator, to explain.

2019-12-12 • via Nuitee
V
Verified traveler
10
Pros:

We had a great stay. Very friendly staff. Also very clean and we enjoyed breakfast.

2019-08-13 • via Nuitee