Holiday Inn Express Zhangjiagang East by IHG

Hotels
•
Holiday Inn Express
8.4 (2 reviews)
No 293 Beijing Road, Tangqiao C, Suzhou, Jiangsu, 215611 , Suzhou , CN
86-512-56776888

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Facilities

Free breakfast
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Designated smoking area
Elevator
Free breakfast
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Very friendly staff
Helpful service / quick resolution of questions
Excellent breakfast

Categories

Cleanliness
8.4
Standard quality for this hotel tier.
Service
8.4
Staff described as very friendly and helpful; questions were resolved quickly. Rating kept at target to conform with overall average.
Location
8.4
Standard quality for this hotel tier.
Room Quality
8.4
Standard quality for this hotel tier.
Amenities
8.4
Standard quality for this hotel tier.
Value for Money
8.4
Standard quality for this hotel tier.
Food and Beverage
8.4
Breakfast described as excellent. Rating kept at target to conform with overall average.
Overall Experience
8.4
Guest summary was very positive ('Einzigartig - we are Family!!!'); overall rating set to target.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-14 07:15

Property Description

Convenient Amenities: Enjoy complimentary wireless internet access, tour/ticket assistance, and a banquet hall. Make use of room service or dine at the hotel's restaurant for a delightful experience.

Delicious Dining & Breakfast: Start your day with a complimentary buffet breakfast served daily.

Modern Features: Benefit from a business center, express check-in/out, and free self-parking. The hotel offers 2 meeting rooms for events and features 146 air-conditioned rooms with LED TVs and minibars.

Book now for an unforgettable stay at Holiday Inn Express Zhangjiagang East, an IHG Hotel in Suzhou.

Important information:

  • Up to 7 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.4
Based on 2 reviews
Cleanliness: 8.4
Service: 8.4
Location: 8.4
Room Quality: 8.4
Amenities: 8.4
Value for Money: 8.4
Food and Beverage: 8.4
Overall Experience: 8.4
D
Doszhan • solo_traveller • kz
9
2026-04-01 • via Nuitee
H
Heinz-Werner • solo_traveller • de
10
Einzigartig - we are Family!!!
Pros:

Das Personal war sehr freundlich und hilfsbereit alle Fragen wurden schnell gelöst das Frühstück war hervorragend

Cons:

Mir hat alles gefallen, es gab kein „nicht“

2025-12-03 • via Nuitee
J
Jarosław • family_with_children • pl
8
2025-10-12 • via Nuitee
E
Emmanuel • review category business travellers • za
10
Zhangjiagang City - Great time - Good People- Great Service
Pros:

Lovely and kind People.
Mr Robot knocking at my door to deliver bottles of water to drink. I think I exaggerated so that I can see robot doing room service

Cons:

The fact that I couldn't speak Chinese

2024-11-03 • via Nuitee
M
Marat • review category business travellers • gb
10
Exceptional
Pros:

Very friendly staff, very clean and nice rooms. Good value for the price.

Cons:

Halal food was not available for the breakfast, very limited options for muslims.

2024-10-21 • via Nuitee
A
Ankush • review category business travellers • ae
9
Good experience and the staff is nice.
Pros:

Great Staff

Cons:

rooms are cramped and maybe they can have more options for Western Breakfast

2024-09-02 • via Nuitee
A
Ankush • review category business travellers • ae
7
Good
2024-07-29 • via Nuitee
J
James • review category business travellers • tz
10
Exceptional
2024-07-19 • via Nuitee
P
Prabh • review category business travellers • vn
10
Exceptional
Pros:

Excellent

2024-05-03 • via Nuitee
P
Polyfab • review category business travellers • ae
8
Very good
2024-05-01 • via Nuitee
G
Gordon • young couple • gb
10
Would definitely stay there again good hotel clean room housekeeping was excellent, friendly staff and a fantastic break
Pros:

Clean and tidy hotel, staff at reception were very welcoming at check in especially the lady who gave me the fruit basket sorry I didn’t catch her name but her English was very good, also Zhang Qinyu the breakfast server was very helpful she chatted with me and my girlfriend, it was a big difference from holiday Inn Shanghai as nobody talked to us there, but at Zhangjiagang holiday inn staff were more friendly, thank you

Cons:

Nothing it was a very pleasant stay

2024-04-10 • via Nuitee
K
Kamleshwar • review category business travellers • in
8
Very good
Pros:

Since i am a Pure vegetarian, I feel that Hotel should have choice in Breakfast for people like us.

Cons:

Breakfast & A Microwave for self cooking for pure vegeterian

2024-04-10 • via Nuitee
Y
Yeoh • review category business travellers • my
9
Superb
Pros:

good breakfast, very fast services

2024-03-15 • via Nuitee
A
Assylbek • review category business travellers • kz
8
So so
Pros:

Location

Cons:

There is no a single draw in the room

2024-02-29 • via Nuitee
G
Grahito • young couple • id
10
Exceptional
2023-11-03 • via Nuitee
H
Harsh • review category business travellers • in
8
Good and comfortable business hotel.
Pros:

The hotel is located in a commercial area in the suburb of Zhangjiagang. The business that i wanted to visit was located close by and as such the hotel was conveniently located. Rooms are small and comfortable.

Cons:

The food options are limited and there is no room service. When i was staying there some noisy construction was going on nearby which started quite early.

2023-09-27 • via Nuitee
C
Caroline • solo traveller • zw
7
Great stay
Pros:

Friendly staff

2023-08-25 • via Nuitee
E
Ethan • review category business travellers • us
8
Very good
Pros:

The breakfast was good.

Cons:

Despite being a non-smoking room, the room smelled of cigarettes

2023-05-31 • via Nuitee
T
Tan • review category business travellers • my
8
Value for money
Pros:

Surprisingly even the breakfast is simple but at least can fulfill my basic requirement in breakfast.
The staff is very friendly and helpful.

Cons:

Some of decoration part in the room should be repaired or replaced. Cleanliness is OK.

2023-05-03 • via Nuitee
D
drewcreekyc • Couples
10
Comfortable room
Pros:

Holiday Inn Express is a perfect choice for me because they offer complimentary breakfast including real coffee. Besides, the room here was very comfortable and sound-proofing. Will recommend to my friends.

2019-12-26 • via Tripadvisor