Ros Heritage Motel

Hotels
6.1 (40 reviews)
128 Lebuh Chulia Street , George Town , MY

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Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Airport shuttle
Non-smoking throughout
Airport shuttle (additional charge)
Airport drop off
Airport pick up
Shuttle service
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Limited Amenities

Categories

Cleanliness
5.15
Limited mention in the reviews, leaning towards subpar cleanliness.
Service
7.15
The service is good, as mentioned by the reviewer.
Location
8.15
The location is very good, with all visiting places around it.
Room Quality
5.65
The room is not very big but is okay for just staying overnight.
Amenities
5.65
Standard quality for this hotel tier.
Value for Money
5.65
The hotel is okay for low price overnight stay.
Food and Beverage
5.65
Standard quality for this hotel tier.
Overall Experience
5.75
The overall experience is moderate, somewhat satisfying given the price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:40

Property Description

Charming City Views
Enjoy stunning city views from Ros Heritage Motel, located just steps away from Wonderfood Museum.

Comfortable Accommodations
Relax in our air-conditioned guest rooms with a flat-screen TV, seating area, and desk for your convenience.

Convenient Location
Explore nearby attractions such as 1st Avenue Penang and Penang Times Square, with easy access to the airport with our paid shuttle service.

To experience comfort and convenience in the heart of George Town, book your stay at Ros Heritage Motel today.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.1
Based on 40 reviews
Cleanliness: 5.15
Service: 7.15
Location: 8.15
Room Quality: 5.65
Amenities: 5.65
Value for Money: 5.65
Food and Beverage: 5.65
Overall Experience: 5.75
K
KOJI • solo_traveller • jp
6
コスト重視の港近くの宿。
Pros:

港から近い。朝ごはんをホテル下のレストランで食べれる。

Cons:

直前に連絡したのが悪かったが、ホテルに到着前にwhat's upで色々連絡する事になった。

2026-09-16 • via Nuitee
深江 • solo_traveller • jp
5
安いだけの寝るだけのところ。
Pros:

ホテルの１階がレストランの為、夕食が楽だった。スタッフの人達がフレンドリーで優しかった。夜お酒を飲む為、氷を下さいと伝えるとコップ1杯分貰えた。他のホテルより価格は安かった。

Cons:

予約の内容ではＴＶやスリッパが有るはずだったが無かった。スリッパは後で用意してくれた。アメニティ関係もバスタオルとフットバスタオルだけだった。歯磨粉・歯ブラシ・トイレットペーパー・ティッシュ・タオル・コップ・コーヒー紅茶類・ミネラルウオーター・椅子が無く困った。一応用意はしていた。部屋の掃除は1回も無し、ゴミ箱も自分で片付けた。バスタオルやフットバスタオルは、夕方チェンジと伝えると交換はしてくれた。朝食付きだったが無いに等しかった。薄い食パン2枚を焼いて、バターの様な物を塗ってくれた。甘くて暖かい飲み物もコップ1杯有っただけ。前日の夕方に総菜やパン、デザート等購入して持参して食べた。

2026-09-13 • via Nuitee
I
Ibrahim Khalil • solo_traveller • bd
2
2026-08-20 • via Nuitee
F
Faraji • solo_traveller • ma
10
Pros:

The staff Mr. Din et Ms Zamzam are so kind. Thank you

2026-08-16 • via Nuitee
P
Philippe • solo_traveller • fr
5
Bien mais juste pour une nuit
Pros:

Emplacement, accueil du gérant, calme. Petit déjeuner offert

Cons:

Propreté limite, couchage.

2026-04-17 • via Nuitee
A
ARIZAL • solo_traveller • my
4
.
Pros:

.

Cons:

.

2026-01-30 • via Nuitee
H
Hamdi • extended_group • my
6
Pros:

Lovely

Cons:

Car park

2026-01-02 • via Nuitee
M
Mohammad Shamiul • extended_group • bd
8
Pros:

The hotel is okay for those who just want to stay overnight for a low price. It is okay if friends are together but not okay if family goes. However, the location is in a very good place. All visiting places are around it. The room is not very big but it is okay for just staying overnight. The service is good.

2025-09-18 • via Nuitee
C
Camille et Thomas • couple • fr
4
2025-08-26 • via Nuitee
K
kwek • solo_traveller • my
8
2025-07-11 • via Nuitee
A
Abdullah • solo traveller • my
9
Superb
Pros:

Near to foodies attarctions

Cons:

None

2025-04-27 • via Nuitee
Y
Yew • family with young children • my
1
very poor & bad condition
Pros:

to bad

Cons:

To dirty of their room & toilet

2025-03-11 • via Nuitee
W
Walke • young couple • in
2
Very poor
Cons:

There was no room service, no cleaning, and nobody on the premises we were all alone, if anything required we had to walk down and approach the owner next door where they run a hotel

2024-09-20 • via Nuitee
B
Balamurugan • group • in
1
Bad
2024-06-16 • via Nuitee
S
Subramaniam • young couple • my
6
Pleasant
2024-03-18 • via Nuitee
S
Subramaniam • family with young children • my
7
Good
2024-02-20 • via Nuitee
I
Ikhsan • review category business travellers • my
3
Poor
2023-10-22 • via Nuitee
H
Husna • young couple • my
8
Very good
2023-09-11 • via Nuitee
S
Siti • review category business travellers • my
5
Passable
2023-09-10 • via Nuitee
J
Jennifer • with friends • gb
4
Disappointing
Pros:

Staff were friendly and helpful and the location was good.

Cons:

Room was incredibly noisy, there is loud music down the road that wakes you up every morning at 5am. Toilets never had any loo roll and the bed sheets were stained.

2023-09-06 • via Nuitee