Motel 6-Odessa, TX - 2nd Street

Front office staff is absolutely terrible with customer service!!! I had a complaint about housekeeping opening the door after I said “wait!” I was not dressed the housekeeping lady kept repeating the same thing “You check out!” which was not right due to the fact that I paid for another night at this property the front office lady then said i needed to check out with no reason why also this time place is absolutely disgusting.

Arrived and was glad to find to find a well-lighted parking lot. When I went into my room it had a musty smell. I noticed holes in the sheets and then went into the bathroom and found it full of ants and flying ants. I was so tired I thought about putting up with it, but when I turned on the room lights they started to fly out and all over my pillows and sheets. I also saw that the doorframe looked like it had been previously bent from someone trying to wedge it open. I called the front desk and told them I couldn't stay in the room. They offered another room and it was too late to find another, so I tried it. This room did not have a bug issue, but smelled musty as well. There was many stains on the walls and doorframes. The toilet had pee stains and the phone was crusty. The towels also had holes in them. People arrived at all times of the night and were laughing and drinking out in the parking lot. Then there is the train that seems to go by every 30 minutes.

Too fr from the highway for travelers and the lights outside the room were way too bright 🌞 I understand lighting tge parking lot but my room looked like daylight the while night

I also like that I got to Park right next to my room it made me feel at ease

We reserved a king size bed non-smoking and when we got there we got a room with 2 queen size beds and there was smoking all around us people were rude and loud the person next to us was loud and smoking in our door and we have a toddler. Our light fixture had bugs.

Bad customer service, people were loud through the night,

It was good