Hotel Ciudad del Mar

Hotels
8.4 (278 reviews)
Calle La Naval, 38 , Las Palmas de Gran Canaria , es
+34 828 78 10 79

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Hiking
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location near the beach
Cons:
Noise from outside
Inconsistent cleanliness

Categories

Cleanliness
7.65
Several mentions of cleanliness, but also complaints, hence a slightly lower score.
Service
9.15
The staff is repeatedly described as helpful and friendly.
Location
9.15
Positive comments about proximity to the beach, making it a strong point.
Room Quality
8.15
Rooms are noted to be clean but sometimes small and noisy.
Amenities
8.15
General amenities seem well received, but specific features need improvement.
Value for Money
8.15
Good value for the location, although some concerns about comfort affect perception.
Food and Beverage
8.15
Breakfast location details are unclear, affecting its evaluation.
Overall Experience
8.65
Overall stays seem pleasant but with noted issues that impacted satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:55

Property Description

Convenient Location

Located in Las Palmas de Gran Canaria, Hotel Ciudad del Mar is strategically positioned near major attractions such as Las Alcaravaneras and Poema Del Mar Aquarium. Guests can easily explore the city with popular points of interest like Las Canteras Beach and Parque de Santa Catalina in close proximity.

Comfortable Accommodation

Experience comfort in every stay with air-conditioned rooms equipped with modern amenities including free WiFi, flat-screen TVs, and safety deposit boxes. The hotel also offers room service, ensuring a convenient and relaxing stay for all guests.

Exceptional Service

With a 24-hour front desk and tour organizing services, Hotel Ciudad del Mar goes above and beyond to cater to the needs of its guests. Enjoy a hassle-free travel experience with the option of a paid airport shuttle service provided by the property.

Book your stay at Hotel Ciudad del Mar for a memorable and enjoyable experience in Las Palmas de Gran Canaria.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPA

Location

Guest Reviews

8.4
Based on 278 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 8.15
Value for Money: 8.15
Food and Beverage: 8.15
Overall Experience: 8.65
C
Caroline • couple • fr
9
Pros:

Parfait

2026-08-08 • via Nuitee
M
Marcos Antonio • solo_traveller • es
8
2026-08-04 • via Nuitee
S
Sagwala • couple • gb
8
We had a fantastic stay.will come back again
Pros:

The proximity to the beach

Cons:

You can hear noise from outside but it was fine with me

2026-08-03 • via Nuitee
C
Cristina • solo_traveller • pt
9
Pros:

P almoço tardio á beira mar

Cons:

Abrirem a porta do quarto quando tinha um aviso de não incomodar. Pouca água a correr na torneira do lavatório.

2026-08-03 • via Nuitee
S
Simone • couple • it
8
Pros:

Il bar veramente bello e ottimi coktail

2026-07-23 • via Nuitee
J
Jael • solo_traveller • es
7
Pros:

Es muy amplio en las habitaciones y eso hace que sea bastante cómodo.
Es bastante silencioso, no se oía la calle como las otras habitaciones.

Cons:

Lo que no me gustó fue que olía la habitación a cigarros. Se nos quedó la ropa oliendo.
Y en el baño se podría poner algún estante o mueble para poner los neceseres y utensilios de aseo.

2026-07-23 • via Nuitee
M
Meritxell • couple • es
10
2026-07-23 • via Nuitee
Z
Zenaida Del Pino • couple • es
10
Maravillosa , repetiremos en breve
Pros:

Todo

Cons:

Nada

2026-07-23 • via Nuitee
G
Gloria • solo_traveller • es
10
2026-07-20 • via Nuitee
M
Manuel • couple • es
10
Perfecta
Pros:

Para descansar y tranquilo . Buena ubicación

Cons:

La instalación y limpieza . La recepción muy atentos

2026-07-19 • via Nuitee
A
Aythami • couple • es
9
2026-07-19 • via Nuitee
A
Alcocer • extended_group • es
9
2026-07-12 • via Nuitee
M
María Victoria • solo_traveller • es
10
2026-07-12 • via Nuitee
M
María Aránzazu • solo_traveller • es
8
2026-07-09 • via Nuitee
V
Víctor Manuel • family_with_children • es
8
2026-07-08 • via Nuitee
N
Nereida • solo_traveller • es
10
2026-07-08 • via Nuitee
R
Roberto • family_with_children • es
9
Perfecto para una o dos noches en el centro de la ciudad y muy cerca de la playa.
Pros:

En general todo. Bastante céntrico para ir a Las Canteras y para desplazarnos al Granca Live Festival sin problema. Facilidad para coger taxi y luego para volver en guagua. Muy amable el recepcionista. Desayuno amplio en cafetería al lado.

Cons:

Tal vez que no hubiera parking en la calle cerca. De resto todo bien.

2026-07-08 • via Nuitee
B
Brian • solo_traveller • es
10
Perfecta
Pros:

todo espectacular

2026-07-08 • via Nuitee
E
Esteban • couple • es
8
2026-07-07 • via Nuitee
N
Naty • solo_traveller • es
10
Pros:

Cercanía, limpieza y atención del personal

Cons:

Nada

2026-07-05 • via Nuitee