Hotel Ciudad del Mar

Hotels
8.4 (197 reviews)
Calle La Naval, 38 , Las Palmas , es

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Lift / Elevator
Safety deposit box
Tour desk
Soundproof rooms
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location near the beach
Cons:
Noise from outside
Inconsistent cleanliness

Categories

Cleanliness
7.65
Several mentions of cleanliness, but also complaints, hence a slightly lower score.
Service
9.15
The staff is repeatedly described as helpful and friendly.
Location
9.15
Positive comments about proximity to the beach, making it a strong point.
Room Quality
8.15
Rooms are noted to be clean but sometimes small and noisy.
Amenities
8.15
General amenities seem well received, but specific features need improvement.
Value for Money
8.15
Good value for the location, although some concerns about comfort affect perception.
Food and Beverage
8.15
Breakfast location details are unclear, affecting its evaluation.
Overall Experience
8.65
Overall stays seem pleasant but with noted issues that impacted satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:55

Property Description

Convenient Location

Located in Las Palmas de Gran Canaria, Hotel Ciudad del Mar is strategically positioned near major attractions such as Las Alcaravaneras and Poema Del Mar Aquarium. Guests can easily explore the city with popular points of interest like Las Canteras Beach and Parque de Santa Catalina in close proximity.

Comfortable Accommodation

Experience comfort in every stay with air-conditioned rooms equipped with modern amenities including free WiFi, flat-screen TVs, and safety deposit boxes. The hotel also offers room service, ensuring a convenient and relaxing stay for all guests.

Exceptional Service

With a 24-hour front desk and tour organizing services, Hotel Ciudad del Mar goes above and beyond to cater to the needs of its guests. Enjoy a hassle-free travel experience with the option of a paid airport shuttle service provided by the property.

Book your stay at Hotel Ciudad del Mar for a memorable and enjoyable experience in Las Palmas de Gran Canaria.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: LPA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 197 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 8.15
Value for Money: 8.15
Food and Beverage: 8.15
Overall Experience: 8.65
R
Ramon • couple • es
8
2026-03-28 • via Nuitee
A
Agustín • family_with_children • es
10
2026-03-28 • via Nuitee
A
Andrea • couple • it
10
Ottimo consiglio
Pros:

Tutto… Pulizia ,disponibilità dello staff ,camera ,colazione e la possibilità di lasciare i bagagli dopo il check-out…..consiglio

2026-03-26 • via Nuitee
I
Ismael • couple • es
9
2026-03-26 • via Nuitee
N
Nikolaiev • couple • pl
10
2026-03-25 • via Nuitee
E
eliane • couple • fr
8
très bien quand même. Bon rapport qualité prix
Pros:

la localisation de l'hotel et la gentillesse du personnel

Cons:

la chambre était très bien mais la fenetre donnait sur un intérieur d'immeubles peu lumineux

2026-03-25 • via Nuitee
C
CINTIA • couple • es
8
Pros:

Ubicación

Cons:

Muy pequeña

2026-03-25 • via Nuitee
R
Raphael • family_with_children • fr
9
Pros:

Le personnel très sympathique

Cons:

L'enregistrement avec les normes espagnol, le petit déjeuner du week-end au restaurant du bord de mer .

2026-03-23 • via Nuitee
S
Samuel • solo_traveller • es
7
Fair, central budget option
Pros:

- Very central, everything is reachable by foot
- Bed was comfortable
- Clean
- Good places for breakfast around the corner

All in all, a good budget option

Cons:

- Very thin bed blanket, it got cold at night
- Thin walls, could hear neighbors
- Very low water pressure in the shower

2026-03-23 • via Nuitee
M
Martin • family_with_children • de
8
Pros:

Grosses Bad geräumiges großes Zimmer sehr ruhig waren allerdings nur eine Nacht dort

2026-03-23 • via Nuitee
S
Stephen Cordner • solo_traveller • gb
7
Good location , but hard to find .
Pros:

Central location ,comfortable room, we were able to leave our luggage early in the day as we weren't allowed in till 3pm. Felt very secure area.

Cons:

We had no tea or coffee facilities in the room ,we had to ask the manager for a kettle and some cups .We got a voucher of an amount unknown for breakfast in a restruant just up the road from the room, it was a bit vague when the manager tried to explain .

2026-03-23 • via Nuitee
S
Sonia • couple • fr
10
Cons:

Juste le petit déjeuner, il fallait aller ailleurs

2026-03-22 • via Nuitee
J
juan Manuel • family_with_children • es
10
2026-03-22 • via Nuitee
F
Florian • solo_traveller • no
9
2026-03-22 • via Nuitee
M
Marjorie • couple • es
8
Good
Pros:

Easy to locate and Near the beach

2026-03-22 • via Nuitee
M
may • extended_group • no
10
2026-03-21 • via Nuitee
H
Hermine • family_with_children • de
8
Pros:

Tolle Lage, sehr nettes Personal

2026-03-19 • via Nuitee
A
Arno • couple • at
7
Pros:

Die Lage ist gut!

Cons:

Das Preis Leistungsverhältnis. Das Zimmer war sehr klein, die Ausstattung des Zimmers ist gut. Der unverhältnismässig hohe Preis am Wochenende hat uns dazu bewogen das Hotel zu wechseln, obwohl gemäss booking. com die nächsten 3 Tage weniger gekostet hätten als die zwei Nächte davor

2026-03-16 • via Nuitee
E
estevez morales • family_with_children • es
8
2026-03-15 • via Nuitee
W
wolfgang • family_with_children • at
8
Pros:

Die Lage ist sensationell. Nur 200m bis zum Strand.

2026-03-15 • via Nuitee