Hôtel Chez Gilles

Hotels
Independent
8.4 (43 reviews)
7 Rue du 1er-Mars, La Chaux-de-Fonds, NE, 2300 , La Chaux-de-Fonds , CH

Pets allowed

Facilities

Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Picnic area
Conference space
Breakfast available (surcharge)
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Great breakfast
Helpful staff
Excellent location
Clean rooms
Delicious food

Categories

Cleanliness
7.79
Room was clean and well-maintained as noted; however, cleanliness specifics were less emphasized.
Service
8.76
Positive remarks about the welcoming and helpful service from the owner and staff.
Location
8.8
Excellent location mentioned multiple times; proximity to market and museum highlighted.
Room Quality
8.25
Rooms are described as comfortable and well-renovated, enhancing the stay experience.
Amenities
8.28
Amenities such as bike storage are mentioned, contributing positively to guest experience.
Value for Money
8.24
The offerings are seen as decent value, especially with good food and service.
Food and Beverage
8.79
Food quality highly praised, especially breakfast and dinner service.
Overall Experience
8.26
Guests express strong willingness to return, indicating a favorable overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:24

Property Description

Enjoy Views and Amenities
Experience breathtaking views from the terrace and garden while staying connected with complimentary wireless internet.

Dining and Socializing
Indulge in delicious meals at the restaurant, grab a snack at the coffee shop, or enjoy room service. Join the daily complimentary reception and unwind with a drink at the bar/lounge.

Convenient Features
Benefit from services like express check-in, dry cleaning, and a 24-hour front desk. Host events in the conference space or book one of the 16 guestrooms with modern amenities.

Discover La Chaux-de-Fonds at Hôtel Chez Gilles, a 3-star property perfect for both leisure and business travelers. Book now for an unforgettable stay!

Important information:

  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets allowed

  • General

    Social distancing measures are in place

  • General

    Professional property host/manager

Location

Guest Reviews

8.4
Based on 43 reviews
Cleanliness: 7.79
Service: 8.76
Location: 8.8
Room Quality: 8.25
Amenities: 8.28
Value for Money: 8.24
Food and Beverage: 8.79
Overall Experience: 8.26
M
Martin couple ch
9
2025-10-20 via Nuitee
P
Patrice solo_traveller fr
9
2025-10-19 via Nuitee
L
Lucas couple ch
8
2025-10-05 via Nuitee
V
Valérie couple ch
7
2025-10-05 via Nuitee
G
Gianfranco couple ch
9
2025-09-16 via Nuitee
T
Theres couple ch
8
Pros:

Sehr gutes Restaurant - frische Küche
gutes Frühstück

2025-09-15 via Nuitee
P
Patric solo_traveller fr
8
Séjour très agreable
Pros:

Petit déjeuner très correct personnel très accueillant et cuisine de brasserie très bonne

2025-09-06 via Nuitee
M
Mariella solo_traveller it
8
Pros:

La posizione, la comodità del letto

2025-09-04 via Nuitee
B
Bodo couple ch
9
2025-09-02 via Nuitee
T
Thierry couple ch
9
À refaire
Pros:

Le patron très avenant près a rendre service, chambre claire et propre, un bon petit buffet pour le petit déjeuner, le propriétaire se donne de la peine pour que le séjour se passe bien, je recommande cet établissement.

2025-08-29 via Nuitee
solo_traveller ch
8
2025-08-25 via Nuitee
H
Hans-jörg extended_group ch
8
Sehr freundlicher Gastgeber, super Lage und köstliches Essen
Pros:

Sehr gutes Frühstück, Lage perfekt in der Nähe zum Marktplatz und zum Museum

2025-08-21 via Nuitee
I
Irene extended_group ch
10
Pros:

Sehr herzliche Gastgeber, renoviertes und sauberes Zimmer, ausgezeichnetes Nachtessen, prima Frühstück, Fahrräder konnten sicher eingestellt werden, zentrale Lage. Kommen gerne wieder!

2025-08-18 via Nuitee
P
Peter couple ch
9
Pros:

Sehr nette und sympathische Gastgeber. Sehr gute Lage. Sehr gutes Frühstück.

2025-08-11 via Nuitee
R
Roland couple ch
9
Pros:

Gute Gastgeber
Feines Essen
Gute Lage

2025-08-05 via Nuitee
G
Gabriela extended_group ch
8
2025-07-26 via Nuitee
M
Maria group ch
9
Superb
Pros:

Exceptionally clean. Very friendly staff. Excellent breakfast including high quality, local food.

2025-06-14 via Nuitee
T
Tristan solo traveller fr
10
Exceptional
2025-04-05 via Nuitee
A
Andrea review category business travellers it
8
Very good
2025-02-05 via Nuitee
J
John solo traveller ie
8
Very Good Hotel. Well located. Spacious comfy rooms. Reasonable price. Near all attractions.
Pros:

Very Good Hotel. I booked a single room for 4 days. The Owner upgraded me for free to a better room with ensuite. The hotel is in centre of City. 10 mins walk from Train Station and most tourist attractions. Bed was very comfy. Ensuite was spotless. Room was good standard and was spacious. There is a restaurant with wide menu choice. Breakfast is well presented with cold meats, cheese, fruits, croissants, freshly baked breads, cereals and tea or coffee. The owner was very nice and gave me a tourist pass for free entry to museums etc and free travel locally which I gladly used.

Cons:

At 18 swiss francs I felt the breakfast was expensive. I am not into cold meats, fruits and cheese first thing in the morning so a cereal and/or bread with a cup of tea at this price is a lot. A hot breakfast would have been a great option. I had something to eat with a friend on arrival, at the restaurant and found the service slow. The lady serving never smiled and if anything looked stressed. It was off-putting. I seem to recall similar reviews of her. The owner was very nice.

2024-10-24 via Nuitee