Rex Hanoi Hotel

Hotels
9.2 (2188 reviews)
42-44 Gia Ngu Street, Hoan Kiem Ward, Ha Noi, Viet Nam , Hanoi , vn

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Children allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Cleanliness issues
Noisy rooms
Cold pool water

Categories

Cleanliness
8.41
Reviews mention that some rooms had issues with cleanliness, especially with old carpets and curtains.
Service
9.88
Repeated praise for friendly and helpful staff, making service a strong point.
Location
9.92
Multiple reviews highlight the hotel's excellent location in the old quarter, close to major attractions.
Room Quality
8.37
Some rooms reported issues with noise and poor air conditioning; overall, room quality varied.
Amenities
8.9
Amenities mentioned include a pool and breakfast offerings, but cold pool water affected the experience.
Value for Money
9.36
Most reviews indicate a good experience relative to the cost.
Food and Beverage
9.41
Breakfast choices were positively reviewed with good coffee and options.
Overall Experience
9.38
Overall positive sentiment with recommendations to stay again despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:47

Property Description

Luxurious Accommodations and Prime Location

Convenience at Your Fingertips

Experience the ultimate in comfort at Rex Hanoi Hotel, located just steps away from Thang Long Water Puppet Theater. Indulge in the convenience of concierge services, free WiFi, and a 24-hour front desk. Relax in well-appointed rooms featuring flat-screen TVs, air conditioning, and some with private terraces. Start your day with a delicious continental breakfast before exploring nearby attractions like Hoan Kiem Lake and Dong Xuan Market.

Relaxation and Recreation

Unwind in style at the indoor pool or maintain your fitness routine at the on-site fitness centre. Whether you're here for leisure or business, Rex Hanoi Hotel offers the perfect blend of relaxation and activity.

Book your stay now at Rex Hanoi Hotel and make your trip to Hanoi unforgettable.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 10 years old stay for VND 700,000 per person per night when using an existing bed.
    Children from 11 years old to 17 years old stay for VND 1,100,000 per person per night when using an existing bed.
    People 5 years old and over stay for VND 650,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 2188 reviews
Cleanliness: 8.41
Service: 9.88
Location: 9.92
Room Quality: 8.37
Amenities: 8.9
Value for Money: 9.36
Food and Beverage: 9.41
Overall Experience: 9.38
M
Marco • couple • de
7
schönes Altstadthotel mit gutem Service
Pros:

Schönes klassisches Altstadthotel, gemütliches Restaurant, tolle Bar auf dem Dach

Cons:

nur Indoorpool

2026-03-28 • via Nuitee
M
Marco • couple • de
7
Stadthotel im Herzen Hanois
Pros:

Freundliches Personal, zentrale Lage, gutes Restaurant, Barbar vorhanden

Cons:

Fernsehen defekt, wurde reklamiert, nichts passierte

2026-03-28 • via Nuitee
M
Marco • couple • de
7
Gutes zentrale Stadthotel in Hanoi
Pros:

Zentrale Lage, vieles zu Fuß erreichbar, freundlcihes Personal, gutes Restaurant

Cons:

Bad war etwas schmutzig

2026-03-28 • via Nuitee
M
MICHAEL JOHN DIXON • family_with_children • us
8
Pros:

Excellent old Town location

Cons:

Room carpet dated

2026-03-27 • via Nuitee
J
Jones • couple • au
8
2026-03-26 • via Nuitee
D
denise • extended_group • au
6
2026-03-26 • via Nuitee
E
Ernst • family_with_children • at
9
Sehr gutes Hotel mitten in der Altstadt
Pros:

Schönes Zimmer mit guten Betten. Sehr
sauber, sehr freundliches Personal. Das Frühstücksbuffet war sehr gut. Die Lage mitten in der Altstadt super. Sehr zu empfehlen!

Cons:

Alles gut.

2026-03-24 • via Nuitee
S
Shaun • couple • ca
10
A great spot close to all the sights and action of Old Town.
Pros:

Great location, wonderful staff, clean comfortable rooms, delicious fresh breakfast, roof top bar with a view, luggage storage,

Cons:

Nothing

2026-03-24 • via Nuitee
J
Jones • solo_traveller • au
9
Fantastic staff, restaurant and Sky bar with amazing views
Pros:

Great situation

Cons:

Lots of noise but died down around 11. It was a Saturday night

2026-03-22 • via Nuitee
G
Gregory • couple • au
10
Fantastic place to stay right In Hanoi
Pros:

Great location, fantastic price, rooftop bar had great views and staff were amazing, especially Richard who was only to happy to help

2026-03-22 • via Nuitee
S
Scott • couple • ca
10
Great location, helpful & friendly staff and very clean were highlights for us.
Pros:

Enjoyed it. Some variety each day appreciated.

Cons:

Nothing.

2026-03-22 • via Nuitee
R
Rickie • solo_traveller • au
10
Staff were fantastic. Location was excellent for what we were looking for. Would recommend if you want to be near the ac
Pros:

The property was in a great location

Cons:

There were no issues with the property

2026-03-21 • via Nuitee
A
Angelika • family_with_children • de
7
2026-03-16 • via Nuitee
C
Christian • couple • de
7
Passt schon
Pros:

Die Lage ist Top!

Cons:

Allgemein für den Preis nichts besonderes.
Fitnessraum unbrauchbar

2026-03-14 • via Nuitee
S
Simon • couple • au
10
Wonderful hotel in a great location
Pros:

We stayed on 3 separate occasions during March 2025. Each time the staff were amazing!

2026-03-13 • via Nuitee
D
Daniel • solo_traveller • au
9
Peaceful place to stay in a hectic city.
Pros:

It was so convenient to everything and the budget price for a room without a window was exceptionally good value.

Cons:

Nothing.

2026-03-12 • via Nuitee
T
Trinh • solo_traveller • au
10
Pros:

Friendly and welcoming service. Clean rooms and good facilities.

2026-03-12 • via Nuitee
N
Naor • couple • il
8
מיקום מצוין עם שירות טוב מאוד
Pros:

מיקום במרכז
בר מדליק על הגג עם תצפית יפה על כל העיר.
צוות מצוין

Cons:

קצת מיושן. ( שטיחים למי שאוהב את הז׳אנר)

2026-03-12 • via Nuitee
S
Sandra • couple • ca
10
Would recommend this hotel for anyone staying in the Old Quarter.
Pros:

The location, the breakfast and the staff were all very good.

2026-03-10 • via Nuitee
D
Domeny • family_with_children • au
10
Fantastic stay
Pros:

Location was amazing. Everything close by. Staff were friendly & helpful. Breakfast was really good.

Cons:

Nothing i didn't like about it

2026-03-10 • via Nuitee