Grand Hotel Royal

Hotels
9.6 (685 reviews)
viale Giuseppe Mazzini 49 , Pompei , it

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Exceptional hospitality
Impeccable cleanliness
Cons:
Limited breakfast variety

Categories

Cleanliness
9.61
The hotel is described as impeccably clean, reflecting high standards of cleanliness.
Service
9.99
Guests consistently praised the exceptional kindness and helpfulness of the staff.
Location
9.82
The hotel is well-located, close to key attractions and the city center.
Room Quality
9.37
Rooms are spacious and well-equipped, meeting high expectations.
Amenities
9.4
Amenities include a minibar and tea, enhancing the overall quality experience.
Value for Money
9.75
Visitors feel the experience and service justify the cost.
Food and Beverage
8.91
Breakfast is good but could be more varied; guests had a generally positive experience.
Overall Experience
9.98
Overall guest experiences highlight exceptional hospitality and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:50

Property Description

Luxurious Accommodation

Grand Hotel Royal in Pompei offers a luxurious stay with beautifully landscaped gardens, a cozy bar, and a welcoming shared lounge. The hotel's convenient location, just 450m from Pompei Ruins, makes it an ideal choice for travelers looking to explore the historic site.

Top-Notch Facilities

Guests can enjoy a delicious meal at the on-site restaurant, avail of 24-hour front desk assistance, and indulge in room service during their stay. The availability of free WiFi, newspapers, and business facilities like a fax machine and photocopier add to the convenience and comfort of guests.

Comfort and Convenience

Each well-appointed room at Grand Hotel Royal features modern amenities including a desk, a flat-screen TV, and a private bathroom. With air conditioning and a wardrobe in every unit, guests are guaranteed a comfortable and relaxing stay.

Experience luxury and convenience at Grand Hotel Royal - book your stay now for an unforgettable Pompei getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.6
Based on 685 reviews
Cleanliness: 9.61
Service: 9.99
Location: 9.82
Room Quality: 9.37
Amenities: 9.4
Value for Money: 9.75
Food and Beverage: 8.91
Overall Experience: 9.98
M
Marcus • couple • br
8
Pros:

Very friendly staff

2026-03-20 • via Nuitee
J
Jim • couple • gb
10
If / when we return to Pompei we’ll stay at The Grand Hotel Royal
Pros:

Great family run hotel. Service was excellent. Very well appointed room. Very convenient for the town of Pompei and the Archaeological site. Can’t recommend it highly enough.

Cons:

N/A

2026-03-12 • via Nuitee
D
Deprero • couple • it
9
Pros:

Cordialità

2026-03-10 • via Nuitee
W
woodetc • couple • it
7
Un posto con delle potenzialità, grazie anche all’accoglienza dell’host, ma piuttosto impersonale.
Pros:

A dispetto del nome, il Grand Hotel Royal è un piccolo hotel con alcune stanze, credo due o tre, che sono situate al di fuori della struttura principale, in una “stecca” a un piano. Noi avevamo una camera in questa “dependance”. La camera era grande e direi piuttosto pulita, il pavimento in marmo super lucido avrebbe evidenziato un qualsiasi granello di polvere. Il bagno era abbastanza grande, stretto e lungo, c’era tutto quello che serviva. In camera un piccolo frigo e l’aria condizionata per il freddo/caldo.
Fantastico il nostro host che ci ha accolti con calore e gentilezza, ci ha dato delle indicazioni utilissime per la nostra visita ed è stato super gentile anche quando, e me ne scuso ancora, lo abbiamo disturbato di notte al nostro rientro.
La colazione giusta, per noi che mangiamo poco, c’era un po’ di scelta fra dolce e salato e possibilità di farsi fare le uova dalla cucina.

Cons:

La camera definita “vista giardino” in realtà dava su un cortile piuttosto spoglio, tutto cemento. Siamo a Pompei, in un territorio baciato dal sole, basterebbero un po’ di vasi e la natura farebbe il resto.
La camera era “fredda” in tutti i sensi, la posizione la rendeva molto umida e uno split come unica fonte di riscaldamento non fa gran che, specie se uscendo noi si spegne anche lui.
L’arredamento della camera era essenziale, tutto molto chiaro, con questo marmo lucidissimo e una testata del letto imbottita bianca, ma non c’era nessun tipo di decorazione, qualcosa che la personalizzasse un po’, per renderla confortevole, un quadro, una parete colorata, niente, era molto spoglia e fredda appunto, buona per dormirci e basta.

2026-03-05 • via Nuitee
M
Monica • family_with_children • ch
8
Wir haben uns sehr wohl gefühlt.
Pros:

Das Personal ist top! Danke für den warmen Empfang und die guten Tipps.
Die Lage ist super. Zu Fuss 10 Minuten zu den Ausgrabungen und zum Bus auf den Vesuv.

Cons:

Das Frühstück ist zwar gut, könnte aber noch etwas reichhaltiger sein. Lag aber wahrscheinlich an der Nebensaison. Das Personal war aber auch da sehr nett! Danke!

2026-03-02 • via Nuitee
Y
Yu-Hsuan • extended_group • de
8
很棒的位置，熱情洋溢的主人，謝謝！
Pros:

位置太棒了，去老城區龐貝城都很方便，飯店有停車場很棒，而且有電梯，巫大維和他的爸爸招待了非常好的咖啡和點心，十分熱情好客，早餐O K，飯店讓我們寄放行李及停車直到我們參觀完龐貝城，非常感謝！

Cons:

我們的房間位於地面層有點潮濕，床很軟凹陷，不太習慣！

2026-02-25 • via Nuitee
M
Mark • couple • gb
10
Great value, excellent staff
Pros:

Great location with friendly staff

Cons:

NA

2026-02-22 • via Nuitee
F
Franca • couple • it
8
2026-02-22 • via Nuitee
A
Andre • extended_group • br
9
Pros:

Da receptividade das pessoas que trabalham no hotel. O dono do hotel, sua família e demais funcionarios foram solícitos e muito agradáveis. A limpeza do quarto tambem é um ponto positivo.

Cons:

Sendo exigente, o colchao de casal estava muito macio.

2026-01-22 • via Nuitee
R
Rossi • couple • it
10
Cons:

Bisogna migliorare la doccia, togliere il soffione grande

2026-01-20 • via Nuitee
S
Salvatore • couple • de
10
Pros:

É stato bellissimooo:) tutti gentile

2026-01-20 • via Nuitee
L
Luciana • family_with_children • it
10
Soggiorni fantastico
Pros:

Per la seconda volta in questo hotel, abbiamo trovato di nuovo un’ospitalità insuperabile da parte del Signor Gaetano e della sua famiglia. Attenti e premurosi, ci hanno coccolati fino alla nostra partenza, fornendoci acqua e caffè. Anche il figlio di Gaetano un ragazzo attento e gentile verso gli ospiti. Hotel pulitissimo, con ogni comfort. Centralissimo con parcheggio interno super comodo. Ci torneremo sempre volentieri!

2026-01-19 • via Nuitee
C
Craig • solo_traveller • au
10
Best way to stay in Pompeii!
Pros:

Absolutely perfect for two nights at Pompeii. Great breakfast, and the owner is super personable and helpful. Room had great AC and the property is relatively close to the Pompeii ruins. Highly recommend!

Cons:

Everything was fantastic!!

2026-01-19 • via Nuitee
A
Alessandro • family_with_children • it
10
Pros:

Staff super gentile e disponibile.
Posizione della struttura molto comoda.

2026-01-19 • via Nuitee
J
Joaquin • solo_traveller • us
10
Very comfortable and well located with superb service
Pros:

Perfect distance to ruins. Very clean and comfortable. Staff was superb.

2026-01-14 • via Nuitee
S
Sabrina • extended_group • at
10
Pros:

La amabilidad y calidez del personal y los dueños.
Muy simpáticos con nuestro pequeño.
La limpieza y el desayuno muy bueno.
La habitación tenía de todo, minibar, té y era muy amplia. Nos dejaron agua para nuestro peque para no tener que salir a comprar.

2026-01-10 • via Nuitee
G
giusy • couple • it
10
2026-01-07 • via Nuitee
M
Mercè • family_with_children • es
10
Excelente
Pros:

El personal super atento nos ayudaron en todo. Las habitaciones espaciosas y muy cómodas. La ubicación excelente. El desayuno muy bueno y variado

2026-01-05 • via Nuitee
A
Angelo • couple • it
8
2026-01-01 • via Nuitee
F
François 94 • couple • fr
10
Idéal pour la visite de POMPEÏ
Pros:

Un très bon accueil par le 'patron' et sa famille,: on se sent tout de suite 'chez-soi'. Toujours un petit mot gentil ou un geste sympathique.
Hôtel très confortable et très bien situé à moins de 5 minutes du centre ville, et 10 minutes de l'entrée du site de Pompei.
Propreté irréprochable, très calme.

Cons:

Rien... à part peut-être le petit déjeuner qui est très bien mais pas exceptionnel (à ce niveau de qualité globale on devient très difficile!!) La salle est relativement petite, et le buffet pourrait être plus varié. Le café est excellent !!

2025-12-30 • via Nuitee