citizenM Seattle South Lake

Hotels
CitizenM
8.7 (3365 reviews)
201 Westlake Avenue North , Seattle , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Great location
Clean rooms
Friendly staff
Good food options
Cons:
Small room size
Inconsistent staff friendliness
Noise issues

Categories

Cleanliness
8.58
The hotel is reported as very clean in multiple reviews.
Service
8.85
While some reviews mention lack of friendliness, overall service is noted positively.
Location
9.09
Multiple reviews indicate the location is fantastic for accessing the city and nearby attractions.
Room Quality
8.04
Some rooms are reported as small but modern and sufficient for single travelers.
Amenities
8.57
Excellent facilities and technological upgrades mentioned.
Value for Money
8.63
Overall good value highlighted, despite room size concerns.
Food and Beverage
9.08
Breakfast and bar options received very positive feedback.
Overall Experience
8.75
Guests felt overall satisfaction with their stays albeit minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:50

Property Description

Modern and Convenient Accommodation in Seattle's South Lake Union District

Smart Room Control and Streaming Options
Guests at citizenM Seattle South Lake Union can easily control room features using the room iPad or the citizenM app. Additionally, they can enjoy streaming from their own accounts on the in-room TV via Chromecast, at no extra cost.

Comfort and Convenience
Each air-conditioned room at the hotel comes with essential amenities like a flat-screen TV, safety deposit box, and a private bathroom. Guests can also start their day with a buffet or vegetarian breakfast and access ironing facilities during their stay.

Prime Location and Nearby Attractions
Located near iconic landmarks such as the Space Needle and Pike Place Market, the hotel offers easy access to popular attractions like the Museum of Pop Culture and Washington State Convention Center. Book your stay at citizenM Seattle South Lake Union for a modern and memorable experience.

Important information:

Please note that only service animals are allowed. Guests need to inform about the service animal before arrival.


The property accepts credit cards and debit cards. Cash is not accepted.

When booking more than 10 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SEA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 3365 reviews
Cleanliness: 8.58
Service: 8.85
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.63
Food and Beverage: 9.08
Overall Experience: 8.75
D
Daniel couple us
10
I wish the thermometer and tv worked, but everything else was AMAZING and would definitely stay again!
Pros:

BEAUTIFUL amenities and room. The staff were INCREDIBLE, ESPECIALLY Jen! She was so funny, warm and welcoming! Just such a delight to have at the establishment and see daily!

Cons:

The temp control in our room didn’t work, so it was kind of hot and the tv stop properly working around the second day..so that was a bit of a hassle.

2026-03-28 via Nuitee
D
Driton solo_traveller de
10
Awesome
Pros:

Awesome!

Cons:

Awesome

2026-03-28 via Nuitee
L
Letici solo_traveller us
9
Fun, comfortable, and easy to get around from this hote.
Pros:

Modern, fun style, great lounging areas in the lobby. Clean bedroom, comfortable bed. Had a good sized fridge but no microwave. Cool features in room, such as colorful lighting. Has breakfast for a fee, good continental style but I had it 1 day just because it was easy. Walking distance to the space needle and lots of shopping.

Cons:

N/A. They do not have parking available, there are some options close by, hotel provides info.

2026-03-27 via Nuitee
J
Jesse couple us
10
Will definitely be using this place any time I’m in the area or anywhere else they have it I will use it
Pros:

Great location and very clean amazing rooms

Cons:

Nothing, everything was amazing

2026-03-27 via Nuitee
J
Jhennyvin Nicole couple us
9
Seattle was magical and being able to stay at an amazing hotel was a bonus. I can’t wait to book again when we plan on c
Pros:

I loved the vibe, the concept/layout of the hotel and rooms, as well as the service. The beds were super comfy, and the staff all around were so kind, especially at the bar! food and drinks were so delicious! I also really loved that they allow you to leave your luggage in a locker with luggage tags so that you can enjoy your last day exploring in Seattle.

Cons:

The only thing I would say is that our room had some areas of the floor that creak or squeak. That’s only thing that is bringing this rate to a 9/10. Other than that this would’ve definitely be 10/10. If we ever go back to Seattle, we are definitely choosing this place again.

2026-03-26 via Nuitee
P
Paul solo_traveller us
7
Wonderful stay with small, cramped rooms notwithstanding
Pros:

Public spaces are wonderfully curated.

Cons:

Rooms are too small and utilitarian

2026-03-24 via Nuitee
J
Jacqueline couple us
10
2026-03-24 via Nuitee
J
Julieth solo_traveller co
8
apropiada
Pros:

la atencion al Check in

Cons:

que no hay una comunicación directa antes de llegar al hotel, es totalmente implosible havlar con el hotel directamente antes de llegar hacer el check in, el tel de las paginas n o sirve y el correo que me dieron en inf general n o fue contestado, el wasap no sirvio, en ese orden me toco llegar si poder confirmar nada y a ciegas y poder preveer ningun inconveniente.

2026-03-24 via Nuitee
M
Monique couple us
10
Differently be back, loved it!
Pros:

Everything!!! Nice location, the breakfast was good, the room was clean and the lighting was nice and we could change the color or dim the lights. The bed was comfortable as well. The staff was so nice and helpful.

Cons:

I wish the water in the shower was hotter then it was but other then that everything was good

2026-03-23 via Nuitee
R
Ruvonaki couple us
6
Pros:

Smooth check in process, the hotel room is very modern and sleek

Cons:

The room was quite small and there were no towels in the room

2026-03-23 via Nuitee
K
Kenny couple us
6
2026-03-23 via Nuitee
A
Andrea couple de
9
2026-03-23 via Nuitee
S
ShiXiong solo_traveller cn
9
很好,适合短暂旅行或商务出行
Pros:

服务,清洁,设施

Cons:

充电口离床有点远……

2026-03-23 via Nuitee
D
Derrick solo_traveller us
10
2026-03-22 via Nuitee
J
Jayan couple us
8
Great value for money!
Pros:

The breakfast was great! The staff is very friendly.

Cons:

Not having parking. Also the window has in my room was looking into another building.

2026-03-22 via Nuitee
L
Lizbeth solo_traveller us
9
Pros:

Great location, really close to main attraction and bus stops within walking distance.

2026-03-18 via Nuitee
N
Nikita couple ca
10
2026-03-18 via Nuitee
A
Alina couple us
10
2026-03-17 via Nuitee
H
Hong couple ca
9
Location is good but staffs not professional.
Pros:

location is good. Hotel looks like new and facility was good. Room size is ok.

Cons:

Some of staffs were not professional. We had just double checked with them for parking lot. They gave us partial wrong information when we showed the pictures where we parked. When we picked up car, I found m a warning paper which put our car’s window.

2026-03-16 via Nuitee
S
Saja1108 couple us
10
2026-03-16 via Nuitee