citizenM Seattle South Lake

Hotels
•
CitizenM
8.7 (3566 reviews)
201 Westlake Avenue North , Seattle , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Great location
Clean rooms
Friendly staff
Good food options
Cons:
Small room size
Inconsistent staff friendliness
Noise issues

Categories

Cleanliness
8.58
The hotel is reported as very clean in multiple reviews.
Service
8.85
While some reviews mention lack of friendliness, overall service is noted positively.
Location
9.09
Multiple reviews indicate the location is fantastic for accessing the city and nearby attractions.
Room Quality
8.04
Some rooms are reported as small but modern and sufficient for single travelers.
Amenities
8.57
Excellent facilities and technological upgrades mentioned.
Value for Money
8.63
Overall good value highlighted, despite room size concerns.
Food and Beverage
9.08
Breakfast and bar options received very positive feedback.
Overall Experience
8.75
Guests felt overall satisfaction with their stays albeit minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:50

Property Description

Modern and Convenient Accommodation in Seattle's South Lake Union District

Smart Room Control and Streaming Options
Guests at citizenM Seattle South Lake Union can easily control room features using the room iPad or the citizenM app. Additionally, they can enjoy streaming from their own accounts on the in-room TV via Chromecast, at no extra cost.

Comfort and Convenience
Each air-conditioned room at the hotel comes with essential amenities like a flat-screen TV, safety deposit box, and a private bathroom. Guests can also start their day with a buffet or vegetarian breakfast and access ironing facilities during their stay.

Prime Location and Nearby Attractions
Located near iconic landmarks such as the Space Needle and Pike Place Market, the hotel offers easy access to popular attractions like the Museum of Pop Culture and Washington State Convention Center. Book your stay at citizenM Seattle South Lake Union for a modern and memorable experience.

Important information:

Please note that only service animals are allowed. Guests need to inform about the service animal before arrival.


The property accepts credit cards and debit cards. Cash is not accepted.

When booking more than 10 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SEA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 3566 reviews
Cleanliness: 8.58
Service: 8.85
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.63
Food and Beverage: 9.08
Overall Experience: 8.75
M
Marii • couple • us
10
2026-05-30 • via Nuitee
J
James • couple • us
10
Good
Pros:

Great work

Cons:

State of artwork and acces

2026-05-29 • via Nuitee
D
Destiny • couple • us
10
Pros:

The hotel was so nice! Very clean very comfortable

Cons:

Nothing

2026-05-29 • via Nuitee
R
Ricardo • couple • us
9
2026-05-28 • via Nuitee
I
Isabella • solo_traveller • us
9
Great stay for solo traveler. Room felt like a comfy space pod.
Pros:

The room was super cool! They somehow managed to find the right balance between futuristic and comfy. The rest of the facilities were great and staff were super helpful.

Cons:

They could maybe use more yoga mats in their gym; there were only 2 or 3 and there were enough people using them that they felt scarce. Would really only recommend if you were a solo traveler. The room I was in was great for one but might be cramped with 2 adults.

2026-05-27 • via Nuitee
T
thomas53 • solo_traveller • at
10
2026-05-27 • via Nuitee
L
Laura • couple • us
10
Pros:

Cool place and good location.

Cons:

Over priced for a tiny room. Pillows are a little too fat.

2026-05-26 • via Nuitee
F
Frederico • extended_group • br
8
Parece um Ibis.
Pros:

o atendimento no check in e check out foi bom, Hotel moderno. Quarto justo. Lembra o estilo Ibis de ser.

2026-05-25 • via Nuitee
E
Elizabeth • couple • us
5
Overall this is a hotel for young people who like technology.
Pros:

On the plus side, the shower was nice (although it didn't have any safety grab bars) and the staff were very friendly and helpful.

Cons:

I hated the high-tech features and the fact you couldn't use the staircase except in an emergency. The elevators needed you to swipe your room key card to operate. One time the card took several swipes to work and meanwhile we were stuck in the elevator and couldn't open the door. The room was tiny and the corridor reminded you of a prison.

2026-05-25 • via Nuitee
T
Tânia • extended_group • br
10
2026-05-25 • via Nuitee
C
Chiara • solo_traveller • gb
10
Perfect
Pros:

We loved our stay at CitizenM. The hotel is in a good location which allows you to walk around Seattle but at the same time is not extremely crowded and busy. The hotel is modern and clean. Rooms are small but efficient and even though we had lots of luggage, there was space to place it in the room so that it wasn’t in the way. Staff is always available to help. We’d definitely come back!

2026-05-24 • via Nuitee
B
Bhattarai • couple • us
9
Modern facilities, convenient location
Pros:

Great stay! Modern and convenient facilities. Location was the best. Was very comfortable.

Cons:

The only thing that stuck out was that housekeeping folded back up our dirty towels and put it on the shelf (after a full clean), instead of replacing them. Maybe we missed something, we were expecting them to be replaced.

2026-05-22 • via Nuitee
H
Howard • solo_traveller • us
9
2026-05-22 • via Nuitee
M
Meriem • solo_traveller • nl
8
Pros:

The decoration and the location.

2026-05-21 • via Nuitee
M
Miguel • couple • us
10
2026-05-21 • via Nuitee
L
Lolita • couple • be
10
2026-05-20 • via Nuitee
T
Tom King • solo_traveller • au
10
2026-05-20 • via Nuitee
N
Niel • extended_group • gb
10
It felt like being in the hotel of the future.
Pros:

Quirky, modern, youthful, and the staff were brilliant

Cons:

Digital check-in will take time to get housed to. Not unlike supermarkets self service check-out. Oh and the led tree in the lounge was just weird and freaky.

2026-05-19 • via Nuitee
J
Jose • couple • us
9
2026-05-18 • via Nuitee
M
Manuel • solo_traveller • do
10
Great for a short stay in central Seattle.
Pros:

The space arrangement, the friendliness of the staff, great location and great decoration all over. It was a very pleasing stay overall. Even though the rooms tend to run small, as a big and tall person, I never felt overly confined or uncomfortable with the dimensions of everything.

2026-05-18 • via Nuitee