citizenM Seattle South Lake

Hotels
8.7 (3808 reviews)
201 Westlake Avenue North , Seattle , US

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Clean rooms
Friendly staff
Good food options
Cons:
Small room size
Inconsistent staff friendliness
Noise issues

Categories

Cleanliness
8.58
The hotel is reported as very clean in multiple reviews.
Service
8.85
While some reviews mention lack of friendliness, overall service is noted positively.
Location
9.09
Multiple reviews indicate the location is fantastic for accessing the city and nearby attractions.
Room Quality
8.04
Some rooms are reported as small but modern and sufficient for single travelers.
Amenities
8.57
Excellent facilities and technological upgrades mentioned.
Value for Money
8.63
Overall good value highlighted, despite room size concerns.
Food and Beverage
9.08
Breakfast and bar options received very positive feedback.
Overall Experience
8.75
Guests felt overall satisfaction with their stays albeit minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:50

Property Description

Modern and Convenient Accommodation in Seattle's South Lake Union District

Smart Room Control and Streaming Options
Guests at citizenM Seattle South Lake Union can easily control room features using the room iPad or the citizenM app. Additionally, they can enjoy streaming from their own accounts on the in-room TV via Chromecast, at no extra cost.

Comfort and Convenience
Each air-conditioned room at the hotel comes with essential amenities like a flat-screen TV, safety deposit box, and a private bathroom. Guests can also start their day with a buffet or vegetarian breakfast and access ironing facilities during their stay.

Prime Location and Nearby Attractions
Located near iconic landmarks such as the Space Needle and Pike Place Market, the hotel offers easy access to popular attractions like the Museum of Pop Culture and Washington State Convention Center. Book your stay at citizenM Seattle South Lake Union for a modern and memorable experience.

Important information:

Please note that only service animals are allowed. Guests need to inform about the service animal before arrival.


The property accepts credit cards and debit cards. Cash is not accepted.

When booking more than 10 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SEA

Location

Guest Reviews

8.7
Based on 3808 reviews
Cleanliness: 8.58
Service: 8.85
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.63
Food and Beverage: 9.08
Overall Experience: 8.75
L
Lisa • solo_traveller • us
2
Disappointing experience surprised by hotel and marriot
Pros:

The lobby was pretty and the bar staff was very nice.

Cons:

1. Size of room - if I had realized it was a pod hotel I would not have made reservation. Size of room and bathroom were by far the smallest I have ever been to and I travel to New York and Europe quite a bit.
2. A/C could not control it enough and often there was no air circulating in the room
3. Lack of human (staff) contact. The bar staff was great every where else it was nice non-existent.
4. Restaurant is not really a restaurant, it is a bar with a limited menu and no table service.
5. Staff was vacuuming lobby at 10pm on Saturday night when the lobby and bar were full of people. Usually this is done much later.

2026-09-19 • via Nuitee
J
John • couple • us
8
Cons:

Very small room.

2026-09-19 • via Nuitee
D
David • couple • us
4
Buyer’s remorse. Maximum of one person should stay in room.
Pros:

Location.

Cons:

Room was smaller than cabin on a cruise ship. Bed was wall to wall with no way to get out without climbing over the other person in the bed. Shower and toilet were in a plastic pod. No privacy when using the toilet. Everything in room was operated using a mini iPad. Unable to operate lights independently. $300 a night, way overpriced.

2026-09-18 • via Nuitee
S
Sebastian • couple • de
10
Wer Seattle erkundet, für den ist das Hotel ideal
Pros:

Die Lage des Hotels war super, es ist zentral gelegen und man kann sich die Lage der Zimmer aussuchen, die Unterkunft war sauber und sehr sehr komfortabel eingerichtet, auch das Frühstück war top :)

2026-09-18 • via Nuitee
L
Linden • solo_traveller • ch
9
2026-09-18 • via Nuitee
S
Sebastian • couple • de
10
Wer Seattle erkundet, für den ist das Hotel ideal
Pros:

Die Lage des Hotels war super, es ist zentral gelegen und man kann sich die Lage der Zimmer aussuchen, die Unterkunft war sauber und sehr sehr komfortabel eingerichtet, auch das Frühstück war top :)

2026-09-18 • via Nuitee
Z
Zurama • couple • us
10
Pros:

Bathroom

Cons:

Bed next to the wall and no shower cap offered

2026-09-18 • via Nuitee
K
Karim • solo_traveller • us
5
Pros:

Good location, lobby was nice

Cons:

Dirty bed sheets. Complimentary waters were already open and half drank

2026-09-17 • via Nuitee
B
Basi • couple • us
9
2026-09-16 • via Nuitee
T
Tanja • couple • de
9
Modern, stylisch und absolut zu empfehlen
Pros:

Das Konzept, stylisch und modern. Trotzdem die Zimmer klein sind, hat man trotzdem den vollen Komfort

2026-09-16 • via Nuitee
I
Innes-Dunn • solo_traveller • us
10
Great experience!
Pros:

Very interesting features.

Cons:

Nothing.

2026-09-15 • via Nuitee
J
Jacobo • couple • co
10
Muyr buena ubicacion atencion y estilo me encantó
Pros:

Espectacular

2026-09-15 • via Nuitee
H
Hillary • couple • us
8
2026-09-14 • via Nuitee
P
Paola • solo_traveller • it
7
Hall grande ma stanza troppo piccola...
Pros:

Hotel messo in buona posizione. La hall molto grande carina e accogliente.

Cons:

Stanza troppo piccola per 2 persone. Il letto matrimoniale era incastrato in tre pareti con un'unica discesa laterale. La persona che dormiva in fondo non poteva scendere senza disturbare. Non c'era posto per poggiare niente. Il bagno è simil cabina di nave. Gestione tecnologica con Tablet per la domotica un po' farraginosa ma non c'era una presa usb.
Stanza Molto rumorosa la mattina presto per il ritiro della spazzatura Procedura Self check in obbligatoria complicata anche se con assistenza.

2026-09-14 • via Nuitee
C
Culpepper • solo_traveller • us
4
Pros:

The esthetic of the hotel and location

Cons:

The A/C wasn't blowing. Stagnant airflow. I spoke to the staff and they mentioned having an issue before. They reset something but still nothing. Got terrible sleep the entire stay without being able to open a window. I spoke to the front desk a second time and they said they would look into it and bring me a fan until then. Neither happened

2026-09-13 • via Nuitee
F
felice • couple • us
10
Beautiful facility, clean and safe
Pros:

The breakfast was fine, but the menu should have changed from day to day to include hot options other than eggs, sausage and potatoes and bacon.

Cons:

Should have included waffles and our pancakes.

2026-09-12 • via Nuitee
Юлия • couple • us
9
2026-09-12 • via Nuitee
C
ChienHsing • couple • tw
10
2026-09-12 • via Nuitee
M
Melissa • couple • us
6
Simple
Pros:

Location was good, room was satisfactorily clean, moderately comfortable bed.

Cons:

I’d describe it as bare necessities; 1 towel each, 1 facecloth … I have to assume for both of us and a box of tissues.

2026-09-11 • via Nuitee
K
Kai • couple • us
9
2026-09-11 • via Nuitee