citizenM Seattle South Lake

Hotels
8.7 (3808 reviews)
201 Westlake Avenue North , Seattle , US
+1 206-336-3525

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Clean rooms
Friendly staff
Good food options
Cons:
Small room size
Inconsistent staff friendliness
Noise issues

Categories

Cleanliness
8.58
The hotel is reported as very clean in multiple reviews.
Service
8.85
While some reviews mention lack of friendliness, overall service is noted positively.
Location
9.09
Multiple reviews indicate the location is fantastic for accessing the city and nearby attractions.
Room Quality
8.04
Some rooms are reported as small but modern and sufficient for single travelers.
Amenities
8.57
Excellent facilities and technological upgrades mentioned.
Value for Money
8.63
Overall good value highlighted, despite room size concerns.
Food and Beverage
9.08
Breakfast and bar options received very positive feedback.
Overall Experience
8.75
Guests felt overall satisfaction with their stays albeit minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:50

Property Description

Modern and Convenient Accommodation in Seattle's South Lake Union District

Smart Room Control and Streaming Options
Guests at citizenM Seattle South Lake Union can easily control room features using the room iPad or the citizenM app. Additionally, they can enjoy streaming from their own accounts on the in-room TV via Chromecast, at no extra cost.

Comfort and Convenience
Each air-conditioned room at the hotel comes with essential amenities like a flat-screen TV, safety deposit box, and a private bathroom. Guests can also start their day with a buffet or vegetarian breakfast and access ironing facilities during their stay.

Prime Location and Nearby Attractions
Located near iconic landmarks such as the Space Needle and Pike Place Market, the hotel offers easy access to popular attractions like the Museum of Pop Culture and Washington State Convention Center. Book your stay at citizenM Seattle South Lake Union for a modern and memorable experience.

Important information:

Please note that only service animals are allowed. Guests need to inform about the service animal before arrival.


The property accepts credit cards and debit cards. Cash is not accepted.

When booking more than 10 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SEA

Location

Guest Reviews

8.7
Based on 3808 reviews
Cleanliness: 8.58
Service: 8.85
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.63
Food and Beverage: 9.08
Overall Experience: 8.75
D
Diane • couple • ca
8
Bon séjour au CitizenM
Pros:

La propreté et l’emplacement géographique, le design aussi

Cons:

Les chambres sont toutes petites, il manquait des choses dans la chambre (savon,etc…). Très cher pour ce que c’est

2026-10-13 • via Nuitee
H
Heidi • solo_traveller • us
9
2026-10-13 • via Nuitee
G
gabriela • couple • us
10
I enjoyed it super close to a lot of things walking distance
Pros:

How welcoming it was and clean as well as modern

Cons:

Paying extra for breakfast

2026-10-13 • via Nuitee
J
Jared • extended_group • us
9
2026-10-13 • via Nuitee
B
Brian • solo_traveller • us
3
Pros:

Location

Cons:

Did not realize the rooms were essentially dorms.

2026-10-12 • via Nuitee
S
Sabrina • solo_traveller • fr
9
Pros:

L'emplacement était super ! J'ai tout fait à pied (et il y avait des bus aussi). La chambre et le lit très confortable.

2026-10-12 • via Nuitee
W
William • couple • us
6
Nice but overpriced
Pros:

It's modern. It's downtown. It's well decorated.

Cons:

Bed had hair in it.

2026-10-11 • via Nuitee
J
JINJIANG • solo_traveller • cn
10
2026-10-09 • via Nuitee
M
McIntyre • couple • us
10
Pros:

All areas of the property were clean. Staff were super friendly and efficient.

2026-10-09 • via Nuitee
P
Petra • couple • de
9
Pros:

Lage ist sehr zentral. Frühstück war lecker.

2026-10-08 • via Nuitee
E
edgar • solo_traveller • us
1
my flight was delayed and they said too bad and charged me anyways
Cons:

- staff was unhelpful almost non existant
- gym was small
- room is a tiny pod

stay away

2026-10-08 • via Nuitee
S
Stephanie • couple • be
9
Aangenaam verblijf op goede locatie
Pros:

Perfect gelegen, dicht bij bezienswaardigheden. Het ontbijt is lekker en personeel is heel vriendelijk. De kamer zelf is compact maar proper en alles beschikbaar wat nodig is.

2026-10-07 • via Nuitee
J
John • couple • us
8
Cons:

Very small room.

2026-09-19 • via Nuitee
L
Lisa • solo_traveller • us
2
Disappointing experience surprised by hotel and marriot
Pros:

The lobby was pretty and the bar staff was very nice.

Cons:

1. Size of room - if I had realized it was a pod hotel I would not have made reservation. Size of room and bathroom were by far the smallest I have ever been to and I travel to New York and Europe quite a bit.
2. A/C could not control it enough and often there was no air circulating in the room
3. Lack of human (staff) contact. The bar staff was great every where else it was nice non-existent.
4. Restaurant is not really a restaurant, it is a bar with a limited menu and no table service.
5. Staff was vacuuming lobby at 10pm on Saturday night when the lobby and bar were full of people. Usually this is done much later.

2026-09-19 • via Nuitee
L
Linden • solo_traveller • ch
9
2026-09-18 • via Nuitee
S
Sebastian • couple • de
10
Wer Seattle erkundet, für den ist das Hotel ideal
Pros:

Die Lage des Hotels war super, es ist zentral gelegen und man kann sich die Lage der Zimmer aussuchen, die Unterkunft war sauber und sehr sehr komfortabel eingerichtet, auch das Frühstück war top :)

2026-09-18 • via Nuitee
Z
Zurama • couple • us
10
Pros:

Bathroom

Cons:

Bed next to the wall and no shower cap offered

2026-09-18 • via Nuitee
S
Sebastian • couple • de
10
Wer Seattle erkundet, für den ist das Hotel ideal
Pros:

Die Lage des Hotels war super, es ist zentral gelegen und man kann sich die Lage der Zimmer aussuchen, die Unterkunft war sauber und sehr sehr komfortabel eingerichtet, auch das Frühstück war top :)

2026-09-18 • via Nuitee
D
David • couple • us
4
Buyer’s remorse. Maximum of one person should stay in room.
Pros:

Location.

Cons:

Room was smaller than cabin on a cruise ship. Bed was wall to wall with no way to get out without climbing over the other person in the bed. Shower and toilet were in a plastic pod. No privacy when using the toilet. Everything in room was operated using a mini iPad. Unable to operate lights independently. $300 a night, way overpriced.

2026-09-18 • via Nuitee
K
Karim • solo_traveller • us
5
Pros:

Good location, lobby was nice

Cons:

Dirty bed sheets. Complimentary waters were already open and half drank

2026-09-17 • via Nuitee