citizenM Seattle South Lake

Hotels
CitizenM
8.7 (3365 reviews)
201 Westlake Avenue North , Seattle , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Great location
Clean rooms
Friendly staff
Good food options
Cons:
Small room size
Inconsistent staff friendliness
Noise issues

Categories

Cleanliness
8.58
The hotel is reported as very clean in multiple reviews.
Service
8.85
While some reviews mention lack of friendliness, overall service is noted positively.
Location
9.09
Multiple reviews indicate the location is fantastic for accessing the city and nearby attractions.
Room Quality
8.04
Some rooms are reported as small but modern and sufficient for single travelers.
Amenities
8.57
Excellent facilities and technological upgrades mentioned.
Value for Money
8.63
Overall good value highlighted, despite room size concerns.
Food and Beverage
9.08
Breakfast and bar options received very positive feedback.
Overall Experience
8.75
Guests felt overall satisfaction with their stays albeit minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:50

Property Description

Modern and Convenient Accommodation in Seattle's South Lake Union District

Smart Room Control and Streaming Options
Guests at citizenM Seattle South Lake Union can easily control room features using the room iPad or the citizenM app. Additionally, they can enjoy streaming from their own accounts on the in-room TV via Chromecast, at no extra cost.

Comfort and Convenience
Each air-conditioned room at the hotel comes with essential amenities like a flat-screen TV, safety deposit box, and a private bathroom. Guests can also start their day with a buffet or vegetarian breakfast and access ironing facilities during their stay.

Prime Location and Nearby Attractions
Located near iconic landmarks such as the Space Needle and Pike Place Market, the hotel offers easy access to popular attractions like the Museum of Pop Culture and Washington State Convention Center. Book your stay at citizenM Seattle South Lake Union for a modern and memorable experience.

Important information:

Please note that only service animals are allowed. Guests need to inform about the service animal before arrival.


The property accepts credit cards and debit cards. Cash is not accepted.

When booking more than 10 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SEA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 3365 reviews
Cleanliness: 8.58
Service: 8.85
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.63
Food and Beverage: 9.08
Overall Experience: 8.75
R
Richard couple nz
10
Would have liked to stay longer 👍🏽
Pros:

Everything

Cons:

Nothing

2026-02-14 via Nuitee
A
Armine solo_traveller us
7
2026-02-14 via Nuitee
T
Tan solo_traveller sg
8
2026-02-13 via Nuitee
M
Melina couple us
10
2026-02-12 via Nuitee
K
Kathleen couple ca
10
2026-02-11 via Nuitee
R
Rukhshana couple ca
9
Nice for a mini vacation
Pros:

Great location

Cons:

N/a

2026-02-10 via Nuitee
M
Marcelino solo_traveller us
10
2026-02-09 via Nuitee
B
Brian couple us
10
2026-02-09 via Nuitee
A
Adilia solo_traveller um
10
Pros:

Great hotel with amazing staff and tasty breakfast

Cons:

Amazing hotel

2026-02-09 via Nuitee
C
Chien Hung solo_traveller tw
9
2026-02-08 via Nuitee
K
Karina couple ru
9
2026-02-08 via Nuitee
M
Mariyah solo_traveller us
8
2026-02-08 via Nuitee
A
Antonio extended_group es
9
Great and tiny
Pros:

Convinient and modern

Cons:

Size of room

2026-02-08 via Nuitee
R
Rhmaud couple us
10
2026-02-01 via Nuitee
A
Aaron couple us
10
2026-01-31 via Nuitee
J
JinguBangarang solo_traveller us
10
I will definitely stay here again
Pros:

Trendy, small rooms but in the best way, shower was amazing, things were clean, comfy, cozy. Staff was cool.

Cons:

Lobby had that restaurant grill smell around dinner time, the kind that sticks to your clothes. But really wasn't a big deal just an observation.

2026-01-31 via Nuitee
R
Ricardo Arturo couple mx
9
Pros:

The hotel is really nice and staff is amazing

Cons:

Suites are really small but it's compensated in other things

2026-01-30 via Nuitee
M
Mohammad Hossein solo_traveller us
1
They didn’t care about safety of guests, at least it was true for me.
Cons:

The sheets were dirty (visibly) upon my check in. So I asked them to change it, then I left the hotel for 4 hours to attend some event. When I got back around midnight I found my room’s door wide open, with my passport, and all other documents and cards in the door. They forgot to close the doors after they changed the sheet. I called the person in charge right away, then I talked to manager the day after. And all their answer was the door could not remain open. Even-though they saw it was open, and I had a picture. So, I felt both unsafe, and disrespected. And I don’t like it when people do not accept to be responsible for their mistakes.

2026-01-30 via Nuitee
A
Alondra couple us
8
2026-01-30 via Nuitee
A
Areli couple us
10
2026-01-30 via Nuitee