Comfort Hotel ERA Kobe Sannomiya

Hotels
•
Comfort
8.4 (2209 reviews)
Chuo-ku Kumiodori 4-2-10 , Kobe , JP
+81 78-271-3611

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Adequate amenities
Cons:
Cleanliness issues
Food quality concerns
Noise from surrounding areas

Categories

Cleanliness
7.61
Some complaints about laundries being dirty and carpets needing cleaning.
Service
9.08
Staff were friendly and very helpful, providing a positive experience.
Location
9.12
Centrally located with easy access to transport and nearby amenities.
Room Quality
8.07
Rooms were generally comfortable, although some noted issues with noise and size.
Amenities
8.6
Good range of amenities including laundry services and communal areas.
Value for Money
8.56
Offers a reasonable price for the quality provided, though some limitations.
Food and Beverage
7.61
Breakfast quality was lacking with limited offerings and some dissatisfaction.
Overall Experience
8.58
Generally positive, with a few notable issues but satisfactory for most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:14

Property Description

Central Location in Kobe
Comfort Hotel ERA Kobe Sannomiya is perfectly situated in the heart of Kobe, offering convenience and accessibility to guests exploring the vibrant city.

Modern Amenities
Enjoy a comfortable stay with air-conditioned rooms equipped with essential amenities like a flat-screen TV, safety deposit box, and a private bathroom with a bidet. The hotel also offers free WiFi throughout the property, ensuring you stay connected during your visit.

Convenient Services
Benefit from the 24-hour front desk and luggage storage space, making your stay hassle-free. With private parking available on site, you can explore Kobe with ease and peace of mind.

Experience the best of Kobe at Comfort Hotel ERA Kobe Sannomiya. Book your stay now for a memorable and convenient visit.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KBE

Location

Guest Reviews

8.4
Based on 2209 reviews
Cleanliness: 7.61
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 7.61
Overall Experience: 8.58
D
Derek • family_with_children • jp
8
First Kobe stay
Pros:

I like the room had space to move around in. The location was perfect to navigate the train 🚆. It was in walking distance for food and stores that I needed. The staff was very nice and helpful.

Cons:

The advertisers said comfortable pillows, that was a big lie. I had to go buy a pillow to get comfort to sleep. The bed was hard but I managed it. The room didn't have a iron, but I figured it another way to get my clothes done. Overall, I give it a B

2026-10-24 • via Nuitee
J
Jyun • family_with_children • tw
8
Pros:

飯店提供下午茶，公共空間可以喝茶聊天，很不錯。周邊有超市可以購物，離三宮車站近，還算方便。

Cons:

附近在施工，走過來的路上感受不是太好。

2026-10-23 • via Nuitee
K
kevin.chon • family_with_children • tw
9
Pros:

距離三宮站不遠，有提供免費咖啡點心

Cons:

週遭有工地施工中，需繞路

2026-10-22 • via Nuitee
F
funakoshi • family_with_children • jp
8
Pros:

スタッフの対応か良かった

Cons:

特に無し

2026-10-21 • via Nuitee
H
Huang • extended_group • tw
8
Pros:

地點很方便

Cons:

枕頭不舒服，浴室有一點點潮濕味

2026-10-21 • via Nuitee
T
TUYOSHI • couple • jp
8
里帰り
Pros:

三宮駅が徒歩圏内にあり、鉄道を移動手段として使う方には便利な場所です。

Cons:

ユニットバスの框部にきしみ音が出ます。框は良く人に踏まれる個所です。框が外れる前に改善をお願いします。

2026-10-20 • via Nuitee
P
Pablo • couple • us
6
2026-10-20 • via Nuitee
J
Jaroslav Klima • family_with_children • cz
10
Pros:

Vše skvělé, personál neskutečně slušný.

2026-10-19 • via Nuitee
K
kazuhide • family_with_children • jp
7
Pros:

駅に近く、清潔でブックコーナーが快適でした。また機会あれば他の地区のコンフォートホテルにも行ってみたいです。

2026-10-18 • via Nuitee
P
Park • couple • kr
8
고베 여행에 적합한 숙소
Pros:

산노미야 역에서 가깝고 주변에 식당과 편의점이 있어서 편리하다. 객실도 넓어서 짐이 많아도 이용하기 좋다.

Cons:

객실이 대체로 깔끔한데 실내 환기가 조금 부족한지 굽굽함이 좀 느껴져서 냉방을 켜놓아야 된다.

2026-10-18 • via Nuitee
A
Akihiko • solo_traveller • jp
10
2026-10-18 • via Nuitee
K
Kayo • couple • jp
8
快適
Pros:

スタッフの方々が、皆さん親切で丁寧だったのがとても印象的でした。施設もキレイで清潔だったのでとても快適に過ごせました。

Cons:

テレビでYoutube やNetflix が見れなかったのが残念でした。

2026-10-17 • via Nuitee
J
JUN • solo_traveller • jp
8
またお願いします
Pros:

全体的に綺麗で快適でした。

Cons:

朝食に納豆が欲しかった。
カレーが辛すぎた。
スムージーが良かった。

2026-10-14 • via Nuitee
S
Shu Min • couple • tw
10
2026-10-13 • via Nuitee
E
Eric • solo_traveller • sg
7
2026-10-09 • via Nuitee
M
Masami • solo_traveller • jp
8
2026-09-20 • via Nuitee
F
Fang Yi • family_with_children • tw
10
Pros:

早餐跟住宿地點都非常的棒! 旁邊也有很多餐廳可以選擇。

Cons:

沒有

2026-09-19 • via Nuitee
O
Okano • couple • jp
10
2026-09-16 • via Nuitee
Y
Ya Ju • family_with_children • tw
8
Pros:

飯店地點非常方便，周邊有超市以及餐廳，離車站只要5分鐘。飯店內提供的免費飲品點心都非常好，這次入住的雙床房空間很大，行李廂可以完全展開還有通道。

2026-09-16 • via Nuitee
K
Kouki • solo_traveller • jp
10
2026-09-15 • via Nuitee