Comfort Hotel ERA Kobe Sannomiya

Hotels
•
Comfort
8.4 (2104 reviews)
Chuo-ku Kumiodori 4-2-10 , Kobe , jp

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Adequate amenities
Cons:
Cleanliness issues
Food quality concerns
Noise from surrounding areas

Categories

Cleanliness
7.61
Some complaints about laundries being dirty and carpets needing cleaning.
Service
9.08
Staff were friendly and very helpful, providing a positive experience.
Location
9.12
Centrally located with easy access to transport and nearby amenities.
Room Quality
8.07
Rooms were generally comfortable, although some noted issues with noise and size.
Amenities
8.6
Good range of amenities including laundry services and communal areas.
Value for Money
8.56
Offers a reasonable price for the quality provided, though some limitations.
Food and Beverage
7.61
Breakfast quality was lacking with limited offerings and some dissatisfaction.
Overall Experience
8.58
Generally positive, with a few notable issues but satisfactory for most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:14

Property Description

Central Location in Kobe
Comfort Hotel ERA Kobe Sannomiya is perfectly situated in the heart of Kobe, offering convenience and accessibility to guests exploring the vibrant city.

Modern Amenities
Enjoy a comfortable stay with air-conditioned rooms equipped with essential amenities like a flat-screen TV, safety deposit box, and a private bathroom with a bidet. The hotel also offers free WiFi throughout the property, ensuring you stay connected during your visit.

Convenient Services
Benefit from the 24-hour front desk and luggage storage space, making your stay hassle-free. With private parking available on site, you can explore Kobe with ease and peace of mind.

Experience the best of Kobe at Comfort Hotel ERA Kobe Sannomiya. Book your stay now for a memorable and convenient visit.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KBE

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1500 per day.

Location

Guest Reviews

8.4
Based on 2104 reviews
Cleanliness: 7.61
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 7.61
Overall Experience: 8.58
河井 • couple • jp
8
2026-05-09 • via Nuitee
熊 • extended_group • tw
10
四個人住可以一人一張床很方便
Pros:

位置方便，服務也很好

Cons:

無

2026-05-09 • via Nuitee
J
Jean-Marie • couple • fr
10
Super hôtel à Kobe!
Pros:

Accueil sympathique. Chambre confortable et bien aménagée.
Très bon petit déjeuner salé / sucré. Proche métro et visites.

2026-05-08 • via Nuitee
M
Motoi • solo_traveller • jp
10
2026-05-08 • via Nuitee
F
François-Xavier • solo_traveller • fr
9
2026-05-07 • via Nuitee
谷口 • solo_traveller • jp
9
2026-05-07 • via Nuitee
アルパカ • couple • jp
9
三宮駅近くの清潔なお宿
Pros:

三宮駅の近くのわりには駐車場も完備でそれなりの台数とめられます。早めに行けば屋根の下もありです。
大変清潔で部屋も広かったわりにお得でした。
カフェでは宿泊客にフリードリンク、午後にはおやつも出るみたいです。

Cons:

特にないです。

2026-05-06 • via Nuitee
M
Miwa • solo_traveller • jp
8
神戸に行った時は、また利用したいです
Pros:

ウェルカムドリンクだけでなく、ドーナツやナッツなどもあって感激しました。 翌日の朝食もおいしかったです。

Cons:

入口（玄関）が少しわかりにくかったです。

2026-05-05 • via Nuitee
Y
YUHSUAN • family_with_children • tw
9
Pros:

地點很好

2026-05-04 • via Nuitee
Y
YUHSUAN • couple • tw
8
2026-05-04 • via Nuitee
T
Tzu yu • solo_traveller • tw
10
2026-05-03 • via Nuitee
A
AYANO • solo_traveller • jp
7
2026-05-02 • via Nuitee
B
Brian • solo_traveller • nl
8
2026-05-01 • via Nuitee
ケンボンヌ • solo_traveller • jp
8
Pros:

・部屋が綺麗
・朝食が美味しかった

Cons:

・やむなく延泊したが、土曜日だったのもあって、値段が金曜日の倍近くしたのが残念だった。

2026-04-30 • via Nuitee
Y
Yin chin • couple • tw
8
飯店服務人員都很親切有禮貌，下次還是會考慮住宿這裡
Pros:

地理位置方便，離車站很近。房間大小舒適。

Cons:

這是我們自己的問題，雖然三天打掃一次房間，但若需要更換毛巾，要把告示板貼在外面，我們一開始沒留意到，只把髒的毛巾放提袋掛門口，但他們把毛巾收走並未補新的，結果當天沒毛巾可用。
之前住過別家飯店也是三天打掃一次，但每天都會把乾淨的毛巾及垃圾袋放置門口，以便更換。

2026-04-26 • via Nuitee
H
Huang • couple • tw
9
2026-04-24 • via Nuitee
A
Ainsley • solo_traveller • au
8
Great location
Pros:

This hotel offered four beds for my family but had to book as four adults to be able to access a room with four beds. The location is a 5 minute walk to Sannomiya station. Convenience store, supermarket, Daiso, and restaurants all located conveniently close.

Cons:

The room was very dusty. This stirred up my sinuses and I sneezed a lot. The dust was very thick within the TV cabinet and dust was on top of the bed shelf. The air-conditioner may have been dusty too.

2026-04-24 • via Nuitee
H
HSIAO-TUNG • solo_traveller • tw
8
Pros:

吹風機滿好用的

Cons:

房間能放台加濕機會更好

2026-04-23 • via Nuitee
A
Angela • solo_traveller • sg
9
Pros:

Cleanliness, location and good selection of snacks.

2026-04-22 • via Nuitee
C
ChiaYun • family_with_children • tw
9
Pros:

雙床房的單人床尺寸算大，浴室/浴缸也很大&乾淨，也很安靜
離車站很近，出Portliner出口走二樓連通道穿過aeon超市就到了
但東口那邊晚上會熱鬧一些(餐廳/逛街)

2026-04-21 • via Nuitee