Comfort Hotel ERA Kobe Sannomiya

Hotels
•
Comfort
8.4 (2066 reviews)
Chuo-ku Kumiodori 4-2-10 , Kobe , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Adequate amenities
Cons:
Cleanliness issues
Food quality concerns
Noise from surrounding areas

Categories

Cleanliness
7.61
Some complaints about laundries being dirty and carpets needing cleaning.
Service
9.08
Staff were friendly and very helpful, providing a positive experience.
Location
9.12
Centrally located with easy access to transport and nearby amenities.
Room Quality
8.07
Rooms were generally comfortable, although some noted issues with noise and size.
Amenities
8.6
Good range of amenities including laundry services and communal areas.
Value for Money
8.56
Offers a reasonable price for the quality provided, though some limitations.
Food and Beverage
7.61
Breakfast quality was lacking with limited offerings and some dissatisfaction.
Overall Experience
8.58
Generally positive, with a few notable issues but satisfactory for most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:14

Property Description

Central Location in Kobe
Comfort Hotel ERA Kobe Sannomiya is perfectly situated in the heart of Kobe, offering convenience and accessibility to guests exploring the vibrant city.

Modern Amenities
Enjoy a comfortable stay with air-conditioned rooms equipped with essential amenities like a flat-screen TV, safety deposit box, and a private bathroom with a bidet. The hotel also offers free WiFi throughout the property, ensuring you stay connected during your visit.

Convenient Services
Benefit from the 24-hour front desk and luggage storage space, making your stay hassle-free. With private parking available on site, you can explore Kobe with ease and peace of mind.

Experience the best of Kobe at Comfort Hotel ERA Kobe Sannomiya. Book your stay now for a memorable and convenient visit.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KBE

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1500 per day.

Location

Guest Reviews

8.4
Based on 2066 reviews
Cleanliness: 7.61
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 7.61
Overall Experience: 8.58
J
Junichi • couple • jp
9
2026-04-04 • via Nuitee
家瑜 • couple • tw
8
2026-04-03 • via Nuitee
G
Gerrard • couple • au
7
Pleasant stay
Pros:

No Breakfast

Cons:

All ok

2026-04-03 • via Nuitee
S
Saeki • extended_group • jp
8
2026-04-01 • via Nuitee
雲英 • couple • tw
10
地點很棒 會再次入住的選擇
Pros:

協助辦理報到入住的櫃檯人員很友善
願提供餐廳給住客使用很方便

2026-03-31 • via Nuitee
S
Steve • family_with_children • us
10
Pros:

Close to the train and there were good restaurants nearby. Breakfast included a good variety of Eastern and Western choices.

2026-03-31 • via Nuitee
山下 • family_with_children • jp
7
2026-03-30 • via Nuitee
M
MICHIKO • family_with_children • jp
6
2026-03-29 • via Nuitee
N
Naoko • family_with_children • jp
8
リピートありです。
Pros:

ライブラリーでの飲み物やスイーツ提供が良かった。一息つけました。朝ごはんもメニューが変わりとても美味しく1日の始めから楽しめました。

2026-03-29 • via Nuitee
H
HSIAO TSU • extended_group • tw
8
2026-03-28 • via Nuitee
秀娟 • extended_group • tw
10
Pros:

交通便利，房間舒適，服務人員態度佳。我最喜歡咖啡廳，10點開到24點，提供各種飲料，還有專業選書人選的100多本日文書籍，很有書店咖啡館的氣氛，我晚餐後都會帶平板在那裏享受咖啡時光。

2026-03-27 • via Nuitee
N
N • couple • jp
5
高いかな
Pros:

朝食バイキング美味しい

Cons:

部屋が狭いし、アメニティが少ない

2026-03-26 • via Nuitee
A
Alan • extended_group • us
9
Pros:

NA

Cons:

The guy at the front desk was not friendly at all, when we wanted to ship our bags to Osaka dint want to help us so we waited for the English speaking agent

2026-03-25 • via Nuitee
J
Junko • couple • jp
9
Pros:

リーズナブルなのに必要なものは揃っていて、スタッフの方も親切で、快適に過ごせました。

Cons:

浴室の清掃がもう少し行き届いているとよかったです。

2026-03-23 • via Nuitee
M
Meiling • extended_group • tw
7
Pros:

早餐種類多一點會更好

2026-03-22 • via Nuitee
U
Uemura • couple • jp
8
2026-03-21 • via Nuitee
Y
Yuzuki • family_with_children • jp
4
Cons:

リモコンの接続が悪い。いくら押しても反応しづらすぎる

2026-03-21 • via Nuitee
Y
Yoko • family_with_children • jp
10
Pros:

スタッフの方の温かい雰囲気。
朝食がおいしかったこと。
おしゃれだったこと。

2026-03-21 • via Nuitee
Y
Yuri • solo_traveller • br
10
Localização com custo benefício
Pros:

Localização ,Limpeza, atendimento, café da manhã variado , comidas orientais e ocidentais , lanches e happy hour.

Cons:

Poucas máquinas de lavar , 3, e uma quebrada para atender muitos hóspedes

2026-03-21 • via Nuitee
平塚 • solo_traveller • jp
8
快適でした
2026-03-19 • via Nuitee