Comfort Hotel ERA Kobe Sannomiya

Hotels
•
Comfort
8.4 (2197 reviews)
Chuo-ku Kumiodori 4-2-10 , Kobe , jp
+81 78-271-3611

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Adequate amenities
Cons:
Cleanliness issues
Food quality concerns
Noise from surrounding areas

Categories

Cleanliness
7.61
Some complaints about laundries being dirty and carpets needing cleaning.
Service
9.08
Staff were friendly and very helpful, providing a positive experience.
Location
9.12
Centrally located with easy access to transport and nearby amenities.
Room Quality
8.07
Rooms were generally comfortable, although some noted issues with noise and size.
Amenities
8.6
Good range of amenities including laundry services and communal areas.
Value for Money
8.56
Offers a reasonable price for the quality provided, though some limitations.
Food and Beverage
7.61
Breakfast quality was lacking with limited offerings and some dissatisfaction.
Overall Experience
8.58
Generally positive, with a few notable issues but satisfactory for most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:14

Property Description

Central Location in Kobe
Comfort Hotel ERA Kobe Sannomiya is perfectly situated in the heart of Kobe, offering convenience and accessibility to guests exploring the vibrant city.

Modern Amenities
Enjoy a comfortable stay with air-conditioned rooms equipped with essential amenities like a flat-screen TV, safety deposit box, and a private bathroom with a bidet. The hotel also offers free WiFi throughout the property, ensuring you stay connected during your visit.

Convenient Services
Benefit from the 24-hour front desk and luggage storage space, making your stay hassle-free. With private parking available on site, you can explore Kobe with ease and peace of mind.

Experience the best of Kobe at Comfort Hotel ERA Kobe Sannomiya. Book your stay now for a memorable and convenient visit.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KBE

Location

Guest Reviews

8.4
Based on 2197 reviews
Cleanliness: 7.61
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 7.61
Overall Experience: 8.58
H
HIROKO • solo_traveller • jp
9
2026-08-28 • via Nuitee
杉友 • solo_traveller • jp
6
期待薄
Pros:

自分の部屋に行く時カードをかざして行くこと。

Cons:

朝食の品数が少なかった。

2026-08-28 • via Nuitee
R
rika • couple • jp
8
2026-08-27 • via Nuitee
H
Hưng • couple • vn
9
2026-08-24 • via Nuitee
R
ryota • couple • jp
10
2026-08-23 • via Nuitee
B
Bart • solo_traveller • nl
8
2026-08-22 • via Nuitee
M
mei • extended_group • jp
10
最高でした!!ありがとうございました!!
Pros:

部屋が綺麗で比較的広めだった。推し活遠征で利用したので、ドライヤーや貸し出しのヘアアイロンが絹女だったりしたのが予想外で嬉しかった。ラウンジのお茶やお菓子も無料で楽しめて、お得感が凄かった。部屋も静かで隣の音などは全く聞こえなかった。

Cons:

特になし

2026-08-21 • via Nuitee
M
Masako • solo_traveller • jp
8
よかった。
Pros:

時間帯に合わせた飲み物サービス、ほっこりするスペースはなかなか良いものだった。

Cons:

部屋の空調、の吹き出し口かがどうしてもベッドを直撃する。

2026-08-20 • via Nuitee
C
CHIH-NAN • family_with_children • tw
9
飯店鬧中取靜，CP值很高
Pros:

飯店的櫃台在2F，check-in後上電梯必須使用房卡感應再按樓層。房間很大，還有一個桌子以及3個方形座椅，可以很優閒的滑手機吃東西。浴室也很大，整體的房間給人一種溫馨舒服的氛圍。飯店離三宮車站很近，大約走個5分鐘即可抵達，沿途有便利商店以及餐廳。

Cons:

枕頭很低，建議每位房客再多提供1個枕頭。房間沒有提供礦泉水。

2026-08-20 • via Nuitee
K
Kemal • solo_traveller • jm
10
2026-08-19 • via Nuitee
K
Kenta • family_with_children • cl
8
2026-08-18 • via Nuitee
松本 • solo_traveller • jp
10
2026-08-16 • via Nuitee
I
I • family_with_children • jp
8
2026-08-15 • via Nuitee
Y
Yuki • solo_traveller • jp
4
2026-08-15 • via Nuitee
K
Kobayashi • solo_traveller • jp
10
2026-08-12 • via Nuitee
F
Francesca • extended_group • it
8
Toccata e fuga con confort
Pros:

Buona posizione vicina a ristoranti. Non abbiamo sfruttato la colazione ma nel pomeriggio viene offerta una merenda con bevande e donuts.

2026-08-12 • via Nuitee
S
Siew Hong • family_with_children • sg
5
Pros:

location

Cons:

car park lot limited. cannot get lot.

2026-08-11 • via Nuitee
M
Michiyo • couple • jp
8
2026-08-11 • via Nuitee
婉薰 • couple • tw
1
2026-08-08 • via Nuitee
建勳 • family_with_children • tw
9
Pros:

1.飯店位置離車站、餐廳、便利商店都很方便。
2.提供飲料，炎炎夏日，幫助很大。
3.在市區內設有一家4口同住的房型。

2026-08-06 • via Nuitee