Hyatt Place Jacksonville St. Johns Town Center

Hotels
•
Hyatt Place
9 (1017 reviews)
4742 Town Center Parkway , Jacksonville , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Convenient location
Cons:
Noise issues
Amenities not up to par
Some maintenance concerns

Categories

Cleanliness
8.64
Generally clean, but issues mentioned like the uneven bathroom floor and noise.
Service
9.61
Staff were friendly and helpful throughout the stay.
Location
9.65
Great location, convenient access to shops and restaurants.
Room Quality
8.6
Some complaints about noise and bed comfort, but overall acceptable.
Amenities
7.63
Amenities considered poor by some guests; additional services were lacking.
Value for Money
9.09
Good value for the location but some felt it could have been better for the price.
Food and Beverage
9.64
Breakfast was praised for variety and taste.
Overall Experience
9.11
Mostly positive stay with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:50

Property Description

Luxurious Amenities

Hyatt Place Jacksonville St. Johns Town Center offers a range of luxurious amenities to make your stay unforgettable. From the outdoor swimming pool and fitness center to the shared lounge and terrace, indulge in relaxation and leisure throughout your visit.

Delightful Dining Options

Satisfy your taste buds with American dishes at the hotel's restaurant or unwind with a refreshing cocktail at the bar. Start your day right with a delicious buffet breakfast served daily, ensuring you have the energy you need for your adventures in Jacksonville.

Convenience and Comfort

With air-conditioned rooms featuring free WiFi, a seating area, and a flat-screen TV with satellite channels, comfort meets convenience at Hyatt Place. The attentive staff, fluent in English and Spanish, are available 24/7 at the reception to cater to all your needs.

Experience the perfect blend of comfort and luxury at Hyatt Place Jacksonville St. Johns Town Center. Book your stay now for an exceptional getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 5 per day.

Location

Guest Reviews

9
Based on 1017 reviews
Cleanliness: 8.64
Service: 9.61
Location: 9.65
Room Quality: 8.6
Amenities: 7.63
Value for Money: 9.09
Food and Beverage: 9.64
Overall Experience: 9.11
S
Shaw • solo_traveller • us
10
Pros:

Everything was great

Cons:

Nothing

2026-05-21 • via Nuitee
L
Larry • solo_traveller • us
9
Pros:

Everything. The front desk was amazingly courteous.

Cons:

8 am wake up by housekeeping.

2026-05-19 • via Nuitee
L
Lourdes • couple • us
5
Would not return
Pros:

It was clean and close to many restaurants and shops.

Cons:

The temperature in the room was very hot and humid, the bed and pillows were very uncomfortable, no valet to help with luggage, and the staff was very indifferent.

2026-05-19 • via Nuitee
K
Katjoh37 • NONE • Dillsburg, Pennsylvania
10
Really the best hotel- feels like vacation!
Pros:

This hotel is really the best! Great vacation spot. Walking distance to so many restaurants and store, great pool and beautiful patio overlooking the lake with rockers and outdoor couches. The staff is top notch too! Housekeeping, the breakfast crew and the front desk- all really friendly and helpful! Second stay here and this time had to leave a review- really great experience!

2026-05-16 • via Tripadvisor
B
Barbara • solo_traveller • us
8
2026-05-16 • via Nuitee
G
Gary • solo_traveller • us
9
2026-05-13 • via Nuitee
A
Alannah • couple • us
9
2026-05-11 • via Nuitee
K
Kalia • couple • us
10
2026-05-11 • via Nuitee
A
Ashley • solo_traveller • us
10
2026-05-11 • via Nuitee
E
Evon • couple • us
10
2026-05-11 • via Nuitee
J
Jada • family_with_children • us
9
2026-05-04 • via Nuitee
J
jeniferb965 • Business • Orlando, Florida
10
Great Location with Many Amenities
Pros:

This hotel is in a great location-- walkable to many shops and restaurants. The breakfast buffet was excellent-- fresh and a wide variety. Hotel staff was helpful and friendly. Rooms are very neat and comfortable. Amenities were above and beyond-- the best one being the large deck facing the beautiful lake, complete with couches and rocking chairs to watch the birds frolic. Would definitely visit again!

2026-04-30 • via Tripadvisor
P
Pamela • couple • us
7
Overall a great stay!!!
Pros:

I loved that it was so close to shopping and great restaurants. Room was clean. Staff was very friendly!

Cons:

The pool wasn’t heated. The room had such a strong deodorizer that it irritated our nose.

2026-04-30 • via Nuitee
G
Gary • solo_traveller • us
10
2026-04-30 • via Nuitee
L
LIL B. • solo_traveller • us
7
Pros:

Great location and parking. Housekeeping everyday. Super friendly staff. The breakfast was excellent. I love the deck area I spent most of my 3 nights there. Pool good for the kidos.

Cons:

King and sofa room sqft is to small. But it was still ok.

2026-04-28 • via Nuitee
A
Andrea • couple • us
8
2026-04-28 • via Nuitee
D
Davis • solo_traveller • us
10
Pros:

Nice staff and beautiful hotel

2026-04-27 • via Nuitee
D
Derbison • couple • us
10
Pros:

Well located, great staff and very clean

2026-04-27 • via Nuitee
D
dadriel • couple • us
10
2026-04-23 • via Nuitee
3
366amandas • NONE
10
Great place to stay.
Pros:

Beautiful and Clean. Great breakfast options. My son highly recommends the has browns. great location too. Right beside of food and shopping all walkable. Only 15mins from the beach

2026-04-20 • via Tripadvisor