Hyatt Place Jacksonville St. Johns Town Center

Hotels
•
Hyatt Place
9 (1022 reviews)
4742 Town Center Parkway , Jacksonville , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Convenient location
Cons:
Noise issues
Amenities not up to par
Some maintenance concerns

Categories

Cleanliness
8.64
Generally clean, but issues mentioned like the uneven bathroom floor and noise.
Service
9.61
Staff were friendly and helpful throughout the stay.
Location
9.65
Great location, convenient access to shops and restaurants.
Room Quality
8.6
Some complaints about noise and bed comfort, but overall acceptable.
Amenities
7.63
Amenities considered poor by some guests; additional services were lacking.
Value for Money
9.09
Good value for the location but some felt it could have been better for the price.
Food and Beverage
9.64
Breakfast was praised for variety and taste.
Overall Experience
9.11
Mostly positive stay with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:50

Property Description

Luxurious Amenities

Hyatt Place Jacksonville St. Johns Town Center offers a range of luxurious amenities to make your stay unforgettable. From the outdoor swimming pool and fitness center to the shared lounge and terrace, indulge in relaxation and leisure throughout your visit.

Delightful Dining Options

Satisfy your taste buds with American dishes at the hotel's restaurant or unwind with a refreshing cocktail at the bar. Start your day right with a delicious buffet breakfast served daily, ensuring you have the energy you need for your adventures in Jacksonville.

Convenience and Comfort

With air-conditioned rooms featuring free WiFi, a seating area, and a flat-screen TV with satellite channels, comfort meets convenience at Hyatt Place. The attentive staff, fluent in English and Spanish, are available 24/7 at the reception to cater to all your needs.

Experience the perfect blend of comfort and luxury at Hyatt Place Jacksonville St. Johns Town Center. Book your stay now for an exceptional getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 5 per day.

Location

Guest Reviews

9
Based on 1022 reviews
Cleanliness: 8.64
Service: 9.61
Location: 9.65
Room Quality: 8.6
Amenities: 7.63
Value for Money: 9.09
Food and Beverage: 9.64
Overall Experience: 9.11
B
brandee • solo_traveller • us
10
2026-06-13 • via Nuitee
S
Syrian McConnico • solo_traveller • us
9
2026-06-12 • via Nuitee
J
Jason • couple • us
9
2026-06-08 • via Nuitee
S
Stacy • family_with_children • us
9
Very nice stay, great staff, and great location.
Pros:

The staff was very welcoming, professional, and informative. The breakfast was the best I've had at a hotel in many years. The location was great for shopping and dining.

Cons:

Not being able to see out of the room windows. If there was an option, I was not aware of how to make the change.

2026-06-08 • via Nuitee
J
Jacksonville Fan82 • solo_traveller • us
9
2026-06-08 • via Nuitee
L
Lacy • couple • us
8
Very nice hotel if you’re not interested in the pool.
Pros:

Location was excellent… the deck overlooking the water was very nice, and the inside of the hotel is beautiful. Inside the lobby is extremely clean and smells nice. The room itself was very nice… furniture in great condition, mini fridge cold, towels and bedding were extremely clean and smelled fresh.

Cons:

First and foremost, the photos of the pool were taken at an angle that makes the pool APPEAR to be huge and very luxurious… but it’s tiny and only 4.5’ deep ! More like a pool for a few kids than the massive resort style pool that the online image suggests. We actually circled the entire property thinking we had somehow overlooked the pool featured in the hotel photos. EXTREMELY DISAPPOINTING if your favorite part of staying in a hotel is relaxing in the pool.

Room 134 had a slight musty / mildew scent that was emphasized every time the AC fan would kick on. That being said, the AC fan would not work at all on high - only on low, and the room didn’t really cool down properly until the middle of the night.

2026-06-07 • via Nuitee
K
karym321 • NONE • Orlando, Florida
10
Everything is great!
Pros:

I have stayed here multiple times over the last two years when visiting or dropping off my son at college at UNF. I also stayed here with several other family members and friends and got a room block and a great rate back in October of 25'. The staff was welcoming and could certainly handle a large crowd. I will continue to stay here when I visit.

2026-06-03 • via Tripadvisor
B
Blueinboro • NONE • Statesboro, Georgia
10
Beautiful New Hyatt Property
Pros:

Always a wonderful experience staying here. Staff is fantastic. Convenient to shopping and Mayo Clinic. Affordable, conformable rooms. Well managed!

2026-06-03 • via Tripadvisor
A
Ashley • family_with_children • us
10
2026-06-03 • via Nuitee
C
Clinton • couple • us
9
Cons:

No exhaust fan in the bathroom

2026-05-28 • via Nuitee
N
Natal • solo_traveller • us
10
2026-05-28 • via Nuitee
R
rlt1116 • NONE • Jacksonville, Florida
10
Wonderful stay!
Pros:

Great hotel, perfect location, overall wonderful stay. Had many family and friends stay and we always found a place to hang out and visit. Room was a great size and beds were comfortable.

2026-05-27 • via Tripadvisor
M
melikeit • NONE
10
Vaca
Pros:

Nice area. Tons of restaurants. View from patio was beautiful. Shopping had a nice variety of shops. Rooms very clean. Liked the decor of room.

2026-05-26 • via Tripadvisor
S
Shaw • solo_traveller • us
10
Pros:

Everything was great

Cons:

Nothing

2026-05-21 • via Nuitee
L
Larry • solo_traveller • us
9
Pros:

Everything. The front desk was amazingly courteous.

Cons:

8 am wake up by housekeeping.

2026-05-19 • via Nuitee
L
Lourdes • couple • us
5
Would not return
Pros:

It was clean and close to many restaurants and shops.

Cons:

The temperature in the room was very hot and humid, the bed and pillows were very uncomfortable, no valet to help with luggage, and the staff was very indifferent.

2026-05-19 • via Nuitee
K
Katjoh37 • NONE • Dillsburg, Pennsylvania
10
Really the best hotel- feels like vacation!
Pros:

This hotel is really the best! Great vacation spot. Walking distance to so many restaurants and store, great pool and beautiful patio overlooking the lake with rockers and outdoor couches. The staff is top notch too! Housekeeping, the breakfast crew and the front desk- all really friendly and helpful! Second stay here and this time had to leave a review- really great experience!

2026-05-16 • via Tripadvisor
B
Barbara • solo_traveller • us
8
2026-05-16 • via Nuitee
G
Gary • solo_traveller • us
9
2026-05-13 • via Nuitee
A
Alannah • couple • us
9
2026-05-11 • via Nuitee