Hyatt Place Jacksonville St. Johns Town Center

Hotels
•
Hyatt Place
9 (950 reviews)
4742 Town Center Parkway , Jacksonville , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Convenient location
Cons:
Noise issues
Amenities not up to par
Some maintenance concerns

Categories

Cleanliness
8.64
Generally clean, but issues mentioned like the uneven bathroom floor and noise.
Service
9.61
Staff were friendly and helpful throughout the stay.
Location
9.65
Great location, convenient access to shops and restaurants.
Room Quality
8.6
Some complaints about noise and bed comfort, but overall acceptable.
Amenities
7.63
Amenities considered poor by some guests; additional services were lacking.
Value for Money
9.09
Good value for the location but some felt it could have been better for the price.
Food and Beverage
9.64
Breakfast was praised for variety and taste.
Overall Experience
9.11
Mostly positive stay with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:50

Property Description

Luxurious Amenities

Hyatt Place Jacksonville St. Johns Town Center offers a range of luxurious amenities to make your stay unforgettable. From the outdoor swimming pool and fitness center to the shared lounge and terrace, indulge in relaxation and leisure throughout your visit.

Delightful Dining Options

Satisfy your taste buds with American dishes at the hotel's restaurant or unwind with a refreshing cocktail at the bar. Start your day right with a delicious buffet breakfast served daily, ensuring you have the energy you need for your adventures in Jacksonville.

Convenience and Comfort

With air-conditioned rooms featuring free WiFi, a seating area, and a flat-screen TV with satellite channels, comfort meets convenience at Hyatt Place. The attentive staff, fluent in English and Spanish, are available 24/7 at the reception to cater to all your needs.

Experience the perfect blend of comfort and luxury at Hyatt Place Jacksonville St. Johns Town Center. Book your stay now for an exceptional getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 5 per day.

Location

Guest Reviews

9
Based on 950 reviews
Cleanliness: 8.64
Service: 9.61
Location: 9.65
Room Quality: 8.6
Amenities: 7.63
Value for Money: 9.09
Food and Beverage: 9.64
Overall Experience: 9.11
R
Robert • family_with_children • us
9
Great location.
Pros:

Great location and clean hotel

Cons:

We left early. I knew there would be no breakfast ready yet but some coffee or water would have been nice.

2026-02-14 • via Nuitee
D
Daniel • family_with_children • ch
10
Pros:

Sehr sauberes, modernes Hotel an topp Lage. Das Frühstück war phantastisch. Das Personal war sehr aufmerksam und freundlich

2026-02-14 • via Nuitee
P
Pamela • couple • us
9
2026-02-09 • via Nuitee
H
Hall • solo_traveller • us
8
My
Pros:

Hotel was very clean and accommodating. Staff was very curious and helpful. Location was great. I was traveling alone and I felt very safe.

Cons:

Breakfast was terrible. It was cold and tasteless.

2026-02-08 • via Nuitee
K
Karen • family_with_children • ca
9
Pros:

Nice hotel, good location, pleasant staff

Cons:

Wish we d had a view from our room of the lake

2026-01-31 • via Nuitee
N
Nicole • couple • us
9
Pros:

I really enjoyed your staff. They were very friendly and accommodating.

2026-01-29 • via Nuitee
M
melanie • couple • us
10
2026-01-29 • via Nuitee
E
Elisabeth • couple • us
10
2026-01-26 • via Nuitee
I
Isaiah • couple • us
10
Perfect place to stay if you’re going Jacksonville and also like to shop.
Pros:

Conveniently located near a numerous amount of restaurants and across the street from the outlets.

Cons:

Nothing at all.

2026-01-24 • via Nuitee
M
Marianne • couple • us
8
2026-01-20 • via Nuitee
T
Teresa • couple • us
10
2026-01-20 • via Nuitee
F
faith • couple • us
7
It was nice but not worth the money
Pros:

Closeness of restaurants, the breakfast was great

Cons:

The toilet would run, the thermostat was very hard to control

2026-01-20 • via Nuitee
S
Steffano • family_with_children • us
8
Peaceful and very comfortable
2026-01-20 • via Nuitee
L
Leslie • couple • us
9
2026-01-19 • via Nuitee
J
JAMES • couple • us
10
Excellent room, very comfortable beds
Pros:

Did not have breakfast

2026-01-19 • via Nuitee
S
Stephanie • family_with_children • us
9
Relaxing
Pros:

Delicious. The only thing missing were grits.

2026-01-19 • via Nuitee
N
Nichqual • family_with_children • us
8
Pros:

The location

Cons:

It doesn’t have microwaves in the room have to go all the way downstairs to use it

2026-01-19 • via Nuitee
L
Laura • family_with_children • us
10
2026-01-17 • via Nuitee
M
Mikia • extended_group • us
8
2026-01-15 • via Nuitee
D
Daryll • couple • us
10
Amazing
Pros:

It was a very clean hotel and immaculate room with a view and centrally located near shopping centers

2026-01-15 • via Nuitee