Hyatt Place Jacksonville St. Johns Town Center

Hotels
•
Hyatt Place
9 (991 reviews)
4742 Town Center Parkway , Jacksonville , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Convenient location
Cons:
Noise issues
Amenities not up to par
Some maintenance concerns

Categories

Cleanliness
8.64
Generally clean, but issues mentioned like the uneven bathroom floor and noise.
Service
9.61
Staff were friendly and helpful throughout the stay.
Location
9.65
Great location, convenient access to shops and restaurants.
Room Quality
8.6
Some complaints about noise and bed comfort, but overall acceptable.
Amenities
7.63
Amenities considered poor by some guests; additional services were lacking.
Value for Money
9.09
Good value for the location but some felt it could have been better for the price.
Food and Beverage
9.64
Breakfast was praised for variety and taste.
Overall Experience
9.11
Mostly positive stay with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:50

Property Description

Luxurious Amenities

Hyatt Place Jacksonville St. Johns Town Center offers a range of luxurious amenities to make your stay unforgettable. From the outdoor swimming pool and fitness center to the shared lounge and terrace, indulge in relaxation and leisure throughout your visit.

Delightful Dining Options

Satisfy your taste buds with American dishes at the hotel's restaurant or unwind with a refreshing cocktail at the bar. Start your day right with a delicious buffet breakfast served daily, ensuring you have the energy you need for your adventures in Jacksonville.

Convenience and Comfort

With air-conditioned rooms featuring free WiFi, a seating area, and a flat-screen TV with satellite channels, comfort meets convenience at Hyatt Place. The attentive staff, fluent in English and Spanish, are available 24/7 at the reception to cater to all your needs.

Experience the perfect blend of comfort and luxury at Hyatt Place Jacksonville St. Johns Town Center. Book your stay now for an exceptional getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 5 per day.

Location

Guest Reviews

9
Based on 991 reviews
Cleanliness: 8.64
Service: 9.61
Location: 9.65
Room Quality: 8.6
Amenities: 7.63
Value for Money: 9.09
Food and Beverage: 9.64
Overall Experience: 9.11
D
dadriel • couple • us
10
2026-04-23 • via Nuitee
A
Adriene • solo_traveller • us
8
Pros:

I like that it was walking distance of restaurants and shopping centers. I also love the lake view patio.

Cons:

Breakfast.

2026-04-20 • via Nuitee
M
mille • couple • us
10
Pros:

Todo

2026-04-14 • via Nuitee
R
Rosemary C • couple • us
8
2026-04-13 • via Nuitee
C
Champrielle • couple • us
10
It was a very comfortable place to stay I will be back.
Pros:

The lake and the patio. And also the good breakfast

Cons:

Nothing

2026-04-13 • via Nuitee
D
Destiny • couple • us
10
Everything was top tier.
Pros:

There is a back patio to sit and relax. Not to forget, the breakfast is a ten out of ten. There are a variation of multiple choices of breakfast items

Cons:

There is nothing to dislike

2026-04-13 • via Nuitee
L
Latimore • family_with_children • us
10
Great stay very peaceful.
Pros:

Very clean and convenient.

Cons:

Thee breakfast options.

2026-04-12 • via Nuitee
E
eliceo • family_with_children • us
10
2026-04-11 • via Nuitee
A
Angelina • family_with_children • us
10
Pros:

Excellent location

Cons:

Breakfast was not that great..

2026-04-06 • via Nuitee
K
Kierstin • solo_traveller • us
10
This is a great hotel. We will definitely use it again!!
Pros:

Location!

Cons:

Nothing

2026-04-04 • via Nuitee
T
Tamara • extended_group • es
9
2026-04-03 • via Nuitee
B
Britteny • family_with_children • us
10
2026-04-03 • via Nuitee
N
Nani • couple • il
1
2026-04-01 • via Nuitee
S
Shonda • couple • us
10
2026-03-31 • via Nuitee
M
Mike • couple • us
10
2026-03-30 • via Nuitee
L
Lynn • solo_traveller • us
8
Wonderful staff, great location and area!
Pros:

Loved location and hotel, great area and staff was awesome

Cons:

Everything was great except toilet was broken

2026-03-30 • via Nuitee
J
Janet • solo_traveller • us
10
Excellent location, beautiful hotel and with great customer service.
Pros:

The location was exceptional. Beautiful property, close to many restaurants and shops. Hotel has a beautiful patio which provides a great place to relax. Very clean and comfortable rooms and quiet.

Cons:

Nothing.

2026-03-30 • via Nuitee
L
Lynn • solo_traveller • us
10
Very nice stay.
Pros:

Location. Easy to get around. Lots of shopping and restaurants very close

2026-03-29 • via Nuitee
W
Weaver • family_with_children • us
5
2026-03-28 • via Nuitee
H
Haley • solo_traveller • us
10
2026-03-26 • via Nuitee