Hyatt Place Jacksonville St. Johns Town Center

Hotels
•
Hyatt Place
9 (1092 reviews)
4742 Town Center Parkway , Jacksonville , US
+1 904-641-7200

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Convenient location
Cons:
Noise issues
Amenities not up to par
Some maintenance concerns

Categories

Cleanliness
8.64
Generally clean, but issues mentioned like the uneven bathroom floor and noise.
Service
9.61
Staff were friendly and helpful throughout the stay.
Location
9.65
Great location, convenient access to shops and restaurants.
Room Quality
8.6
Some complaints about noise and bed comfort, but overall acceptable.
Amenities
7.63
Amenities considered poor by some guests; additional services were lacking.
Value for Money
9.09
Good value for the location but some felt it could have been better for the price.
Food and Beverage
9.64
Breakfast was praised for variety and taste.
Overall Experience
9.11
Mostly positive stay with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:50

Property Description

Luxurious Amenities

Hyatt Place Jacksonville St. Johns Town Center offers a range of luxurious amenities to make your stay unforgettable. From the outdoor swimming pool and fitness center to the shared lounge and terrace, indulge in relaxation and leisure throughout your visit.

Delightful Dining Options

Satisfy your taste buds with American dishes at the hotel's restaurant or unwind with a refreshing cocktail at the bar. Start your day right with a delicious buffet breakfast served daily, ensuring you have the energy you need for your adventures in Jacksonville.

Convenience and Comfort

With air-conditioned rooms featuring free WiFi, a seating area, and a flat-screen TV with satellite channels, comfort meets convenience at Hyatt Place. The attentive staff, fluent in English and Spanish, are available 24/7 at the reception to cater to all your needs.

Experience the perfect blend of comfort and luxury at Hyatt Place Jacksonville St. Johns Town Center. Book your stay now for an exceptional getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 1092 reviews
Cleanliness: 8.64
Service: 9.61
Location: 9.65
Room Quality: 8.6
Amenities: 7.63
Value for Money: 9.09
Food and Beverage: 9.64
Overall Experience: 9.11
J
jodi • couple • us
9
came for one night for my husbands birhtday. Everything was great!!!
Pros:

staff is always great and welcoming, The rooms are comfortable and well appointed.

Cons:

stay was great.

2026-10-29 • via Nuitee
T
Tashawanda • couple • us
3
2026-10-26 • via Nuitee
L
Leandro • family_with_children • us
5
2026-10-22 • via Nuitee
P
Pamela • family_with_children • us
1
The overcharge ruined my stay
Cons:

I book and paid through booking.com. 3 days after checking I noticed I was being charged daily from the hotel itself. Front desk staff stated they took care of it and a refund would be returned “ immediately “. Refund was not returned, causing me to lose $700 at that time making us leave a day early because I could not afford any excursions due to being on a budget. When front desk was asked I was abruptly told to contact my back which my bank had NOTHING to do with this. I also was refused a refund for the last night paid that we were not able to stay for.

2026-10-15 • via Nuitee
R
Rebecca • extended_group • us
10
2026-10-14 • via Nuitee
M
Melissa • solo_traveller • us
9
2026-10-12 • via Nuitee
A
April • family_with_children • us
10
Everyone was very nice, hotel was very clean, and the location was great.
Pros:

It was clean, convenient, and everyone was very polite.

Cons:

That I couldn’t stay longer.

2026-10-08 • via Nuitee
D
Donnie • solo_traveller • us
5
2026-09-14 • via Nuitee
J
Jon • couple • us
10
2026-09-08 • via Nuitee
H
Henning • family_with_children • de
5
2026-09-05 • via Nuitee
M
Michael • couple • us
10
Wonderful
Pros:

All good

Cons:

N/A

2026-09-04 • via Nuitee
D
Donnie • extended_group • us
5
2026-08-31 • via Nuitee
J
Javier • couple • us
10
2026-08-30 • via Nuitee
S
Sellers • extended_group • us
10
I visit often and appreciate the consistency.
Pros:

location, clean and helpful staff. Would reccommend.

Cons:

Elevator took a bit of a wait, and parking was always full.

2026-08-20 • via Nuitee
M
Melissa • family_with_children • be
9
2026-08-19 • via Nuitee
T
tramecia • couple • us
10
2026-08-17 • via Nuitee
M
michellea137 • NONE
10
Enjoyed our stay!
Pros:

Location was great. Many things in walking distance.

Nice hot breakfast with variety.

Room was clean and spacious

Gym had decent equipment

2026-08-14 • via Tripadvisor
M
margaretwE3541GK • Business
10
Clean
Pros:

Always friendly staff and clean facility , breakfast has many choices and kept full and warm , front desk has complimentary razor if you forget one !

2026-08-14 • via Tripadvisor
S
Shakari • solo_traveller • us
10
Pros:

Nice

Cons:

Nothing

2026-08-13 • via Nuitee
C
Chelsea • solo_traveller • us
10
2026-08-09 • via Nuitee