Kharma Suites

Hotels
8.7 (552 reviews)
5838 Avenida del Castillo , Puebla , mx

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Good location
Comfortable rooms
Cons:
Inconsistent service
Limited amenities
Basic food options

Categories

Cleanliness
8.81
The hotel is noted to be very clean, though some comments about the condition of certain amenities suggest room for improvement.
Service
8.78
Mixed reviews on service, some issues with staff availability noted; however, there are positive comments about the friendliness of personnel.
Location
9.12
Reviewers appreciate the location, highlighting its proximity to attractions despite some mentioning it being a bit hard to find.
Room Quality
8.47
Rooms are generally comfortable and well-sized, but some complaints about beds being too hard.
Amenities
8.3
Some amenities were lacking, such as cable TV and internet, which lowered the score.
Value for Money
9.26
Good value for the price, especially with comfort and location noted as highlights.
Food and Beverage
7.81
Food quality received various ratings, with several comments indicating the breakfast is basic but acceptable.
Overall Experience
9.08
Overall positive experiences noted, with a few areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:11

Property Description

Luxurious Accommodation
Kharma Suites, a 5-star hotel in Puebla, offers elegant rooms with mountain views, free WiFi, and air conditioning. Each room features modern amenities including a flat-screen TV and a private terrace.

Convenient Services
Enjoy a hassle-free stay with a tour desk, luggage storage, and bilingual staff ready to assist in English and Spanish. Start your day with a delicious continental breakfast before exploring nearby attractions like Estrella de Puebla and the International Museum of the Baroque.

Prime Location
Situated just 16 km from Acropolis Puebla, Kharma Suites provides a peaceful retreat away from the city's hustle. With free parking and easy access to Hermanos Serdán International Airport, your stay in Puebla will be both relaxing and convenient.

Experience luxury and comfort at Kharma Suites - book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 8 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 552 reviews
Cleanliness: 8.81
Service: 8.78
Location: 9.12
Room Quality: 8.47
Amenities: 8.3
Value for Money: 9.26
Food and Beverage: 7.81
Overall Experience: 9.08
H
Henry • couple • mx
10
Pros:

La habitación

Cons:

El desayuno

2026-03-21 • via Nuitee
M
Manuel • extended_group • mx
9
2026-03-19 • via Nuitee
M
Manuel • extended_group • mx
9
2026-03-19 • via Nuitee
E
Elidet • solo_traveller • mx
10
2026-03-19 • via Nuitee
N
Nicol • couple • mx
10
Pros:

Que el cuarto tiene cortinas obscuras, ya que no pasa nada de luz

Cons:

El desayuno, creo que habría más variedad y que tuviera un mini refrigerador está muy bien.... De ahí en fuera todo increíble

2026-03-18 • via Nuitee
C
Claudia Montserrat • couple • mx
8
2026-03-17 • via Nuitee
M
Maria De Lourdes Adriana • family_with_children • mx
10
Excelente, super recomendable.
Pros:

Desayuno básico pero llenador y atención rápida, ubicación excelente además de que se encuentre muy cerca de plazas comerciales, farmacias, super, etc.

Cons:

Recomendaría que pongan letreros/anuncios señalando por donde acceder a recepción ya que los que vamos por primera vez es un poco confuso y se confunde con el edificio contiguo, pero muy amables las personas en recepción para dar indicaciones.

2026-03-17 • via Nuitee
R
ROSANEA APARECIDA • solo_traveller • br
9
Funcionários atenciosos e prestativos. Quarto muito espaçoso e agradável
Pros:

Espaçosa é bem decorada

Cons:

Falta um frigobar

2026-03-16 • via Nuitee
O
Otávio Augusto Winck • couple • br
8
Estadia sem sobressaltos!
Pros:

Gostei das camas. Um quarto para duas pessoas, mas com duas camas queen! Muito bom! Cada uma virada para um lado do quarto! Ótimo!

Cons:

Do cheiro que vinha do banheiro.

2026-03-15 • via Nuitee
K
Kevin • couple • mx
9
2026-03-15 • via Nuitee
J
Juan • couple • mx
8
2026-03-12 • via Nuitee
O
Oscar • couple • mx
8
Pros:

El desayuno muy rico

Cons:

había una cucaracha en mi habitación pequeña pero estaba en el mueble a lado de la cama

2026-03-12 • via Nuitee
M
Marcus • couple • de
9
Pros:

Top Hotel.
The room is very big.

Cons:

Breakfast should be better

2026-03-10 • via Nuitee
F
Frederick • solo_traveller • mx
10
Excelente lugar
Pros:

Super tranquilo , las camas realmente son geniales y el espacio es fenomenal

Cons:

Algo que es temporal pero es lo que estan arreglando en frente en la avenida

2026-03-10 • via Nuitee
S
Saul • couple • mx
10
2026-03-08 • via Nuitee
A
Arturo • couple • mx
10
2026-03-08 • via Nuitee
P
Perez • couple • mx
10
Genial panorámica de los volcanes
Pros:

La tranquilidad, los espacios y su ubicación. La vista a los volcanes

Cons:

Los vidrios están ligeramente sucios por lo que la panorámica de los volcanes baja un poco.

2026-03-07 • via Nuitee
J
José Sergio • couple • mx
9
2026-03-06 • via Nuitee
I
Iván Emmanuel • extended_group • mx
8
Tranquilidad que puede mejorar
Pros:

La habitación es muy acogedora, la cama es muy cómoda, el hotel en general es muy tranquilo y silencioso lo cual te ayuda a descansar para continuar con las actividades del día siguiente.

Cons:

Se tarda mucho en salir el agua caliente tanto de la regadera como del lavamanos, si encontré muy tedioso tener que esperar mas de lo común a que salga caliente el agua, no pude alcanzar el desayuno por temas de trabajo pero se me hizo reducido el horario en el que lo proporcionan.

2026-03-05 • via Nuitee
G
Guadalupe • extended_group • us
10
Pros:

We like the personal of the building every body really nice

2026-03-05 • via Nuitee