Crowne Plaza North Augusta, by IHG

Hotels
Crowne Plaza Hotels & Resorts
9.4 (600 reviews)
1060 Center Street , North Augusta , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Great location
Comfortable rooms
Cons:
Issues with cleanliness
Mixed service experience

Categories

Cleanliness
8.83
Mixed reviews with mentions of dirty rooms and issues at check-in.
Service
9.8
Friendly staff highlighted, though front desk quality varied.
Location
10
Consistently praised for its great location near restaurants and attractions.
Room Quality
8.84
Comfortable, but issues with room cleanliness upon check-in.
Amenities
9.79
Well-rated amenities including the rooftop bar and breakfast.
Value for Money
9.32
Fair pricing mentioned, but some dissatisfaction with specific service aspects.
Food and Beverage
8.78
Breakfast options could be improved as per guest feedback.
Overall Experience
9.83
Generally positive experience with some isolated negative interactions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 07:41

Property Description

Luxurious Amenities
Crowne Plaza - North Augusta offers a range of upscale amenities including a restaurant, outdoor swimming pool, and fitness centre, ensuring a comfortable and enjoyable stay for all guests.

Exceptional Service
The dedicated staff at Crowne Plaza - North Augusta are committed to providing top-notch service, with 24/7 guidance available at the reception to cater to your every need.

Convenient Location
Ideally situated just 12 km from Augusta and 20 km from Aiken, Crowne Plaza - North Augusta provides easy access to nearby attractions. Plus, with Augusta Regional at Bush Field Airport only 22 km away, traveling to and from the hotel is a breeze.

Experience luxury, exceptional service, and convenience at Crowne Plaza - North Augusta. Book your stay now for an unforgettable experience!

Important information:

Please note that the pool is closed starting from 01/11/2025 due to the winter season.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Nov 3, 2025 until Wed, Apr 1, 2026

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 12 per day.

Location

Guest Reviews

9.4
Based on 600 reviews
Cleanliness: 8.83
Service: 9.8
Location: 10
Room Quality: 8.84
Amenities: 9.79
Value for Money: 9.32
Food and Beverage: 8.78
Overall Experience: 9.83
W
Walter couple us
7
Pros:

The Staff was extremely friendly which we both loved. And vibe downstairs in the lobby and restaurant area was awesome. Very beautiful and inviting.

Cons:

The first room we were given was just painted 25 minutes before we walked in. The smell was so strong it was nauseating. The room I Booked and paid for was "Executive Level" but because of that we were moved to the 4th Floor to a different room with a not so good veiw. There was no adjustment to what was paid for the inconvenience which I think was not fair to us and I was a little bummed about it.

2026-03-24 via Nuitee
T
Thomas family_with_children us
5
Scary
Pros:

Location

Cons:

Way too many young thugs walking around the facilities late at night smoking marijuana. What has happened to this place. Stayed here many times before and let me say wake up staff and owners. You start letting the wrong crowd around your hotel and you will definitely start losing business. Not sure if we will stay again here. Not comfortable coming into the hotel with all the thugs and gang bangers out all around the hotel. Actual had to ask the one of them to move to get back into the hotel door. Told a hotel staff when we checked out and they said they called the police to take care of the issues around the hotel. Obviously not!!! DEI days are over Crown Hotel… I’m shocked at the issues around the hotel with the Masters coming into town. Be alert stay vigilant if you stay here. Definitely watch your back walking back and forth to the parking deck.

2026-03-23 via Nuitee
J
Jose yoandro couple us
5
2026-03-16 via Nuitee
S
Stancil couple us
1
2026-03-10 via Nuitee
C
Clarke couple us
7
Good visit. Wasn’t expecting a wedding party. Made bar area impossible
Pros:

Location

Cons:

Bar area was very noisy. Front desk clerk was very slow.

2026-03-05 via Nuitee
K
Kimberly couple us
10
Pros:

Comfy bed, quiet, professional staff

Cons:

Just wish you had valet and room service

2026-03-04 via Nuitee
C
Courtney couple us
10
2026-03-03 via Nuitee
M
Mary solo_traveller gb
8
2026-03-02 via Nuitee
S
Stacy family_with_children us
10
Excellent
Pros:

The staff was very helpful.

Cons:

N/A

2026-03-02 via Nuitee
N
Nessie couple us
10
Nice and cozy
Pros:

Location access to restaurants

Cons:

Na

2026-02-26 via Nuitee
F
Felicia couple us
5
Could have been better.
Cons:

The hotel was under construction so there was limited access to certain things. While I understand upgrades are necessary. Our room had an unpleasant smell. We had to call front desk for several things that were missing from our room such as iron, tissue.

2026-02-25 via Nuitee
M
Mason couple us
7
Cons:

There was dirty rags crusted on top of the curtain in the room. Must have been missed by the cleaners.

2026-02-23 via Nuitee
M
Marquita family_with_children us
3
Pros:

The location.

Cons:

Hair shavings all on the floor in the bathroom
On the bathroom floor towel, on sink just disgusting.

2026-02-14 via Nuitee
A
Antonio couple us
10
2026-02-10 via Nuitee
E
Emma couple jm
9
It’s like coming home.
Pros:

The beds are comfortable, the bathrooms and showers are great. Overall, the rooms are excellent. The one thing that would just make it perfect would be microwaves in the rooms. I know you have one downstairs in the lobby area, but having one on the room would be a fantastic addition. The breakfast really is superb, as is the staff in the restaurant. In fact the staff across the hotel - front desk, shuttle drivers, maintenance, housekeeping - all of you are so welcoming, thoughtful and helpful.

2026-01-27 via Nuitee
K
Kwiana couple us
9
2026-01-24 via Nuitee
G
Grant couple us
9
Visit family for Thanksgiving. Would like to come back for longer stay in future.
2026-01-20 via Nuitee
S
Sharon solo_traveller us
5
2026-01-20 via Nuitee
S
Shaune couple us
8
2026-01-19 via Nuitee
D
Daisy family_with_children us
10
2026-01-19 via Nuitee