The RuMa Hotel and Residences

Hotels
9.4 (6181 reviews)
7 Jalan Kia Peng , Kuala Lumpur , MY
+60 3-2778 0888

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Beautiful room
Great amenities
Cons:
Quality of mattress
Value could be seen as lower compared to alternatives

Categories

Cleanliness
9.45
Ideal cleanliness observed in multiple reviews.
Service
9.99
Extremely helpful and responsive staff praised throughout.
Location
9.76
Excellent location near key attractions and transport.
Room Quality
9.21
Rooms described as comfortable and well-decorated.
Amenities
9.24
Great amenities including a rooftop pool and breakfast.
Value for Money
8.7
Value matched with high-quality services.
Food and Beverage
9.25
Breakfast and lunch are particularly highlighted as excellent.
Overall Experience
9.62
Memorable and satisfying experiences reported by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:25

Property Description

Luxurious Accommodations with Breathtaking Views
Indulge in luxuriously appointed guest rooms and suites with stunning views of Kuala Lumpur's iconic skyline, offering a unique guest experience that embraces local heritage and modern luxury.

Culinary Delights for Every Palate
Explore a culinary journey at The RuMa with ATAS, a specialty European bistro, SEVEN Lobby Bar, The LIBRARI, and SANTAI Pool Bar and Lounge, offering a diverse range of cuisines and expertly crafted cocktails in a stylish setting.

Revitalizing Wellness Experiences
Experience a new dimension of wellness at the 6th-floor UR SPA, featuring genderless and result-driven treatments, a state-of-the-art gym, and a barber shop by Truefitt & Hill. Unwind by the outdoor pool overlooking KL's landmarks for the ultimate relaxation.

Book your stay at The RuMa today and immerse yourself in unparalleled luxury and hospitality.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.4
Based on 6181 reviews
Cleanliness: 9.45
Service: 9.99
Location: 9.76
Room Quality: 9.21
Amenities: 9.24
Value for Money: 8.7
Food and Beverage: 9.25
Overall Experience: 9.62
S
Soumia • solo_traveller • fr
10
2026-10-31 • via Nuitee
M
Mesfer • family_with_children • qa
10
2026-10-31 • via Nuitee
W
Wai Hong Peter • couple • gb
10
Great night sleep in a quiet and exclusive hotel
Pros:

Location
Tidiness
Service

Cons:

Nothing

2026-10-31 • via Nuitee
T
Tim • extended_group • gb
9
Loved it. Boutique chic.
Pros:

Beautiful design, excellent facilities and location. The staff were very friendly and helpful.

Cons:

Nothing

2026-10-30 • via Nuitee
T
tina • family_with_children • au
10
Excellent choice.
Pros:

The staff were helpful, attentive & welcoming. The bed was very comfortable, clean with great facilities. Breakfast was plentiful, with a great variety.

Cons:

Some of the seafood was hard when we ate at the restaurant by the pool.

2026-10-29 • via Nuitee
G
Guillaume • solo_traveller • fr
10
Un établissement remarquable, avec de belles installations, mais surtout un personnel exceptionnel,
Pros:

n tout grand merci pour la qualité de cet établissement, qui se distingue autant par ses installations que, et surtout, par son personnel exceptionnel. Les lieux sont agréables, bien entretenus et parfaitement adaptés pour offrir une expérience de qualité. Mais ce qui fait véritablement la différence, c’est l’accueil chaleureux, la disponibilité, le professionnalisme, la gentillesse et le dévouement de toute l’équipe. Chaque personne contribue, par son sourire et son attention, à créer une atmosphère conviviale et rassurante. On ressent un véritable engagement et une belle passion pour le travail bien fait. Un établissement où l’on se sent bien, accueilli et considéré. Un immense bravo et un sincère merci à toute l’équipe pour son travail remarquable et son investissement au quotidien ! C’est avant tout grâce à son personnel que cet endroit possède une âme et mérite d’être chaleureusement recommandé.

2026-10-29 • via Nuitee
T
Tamara • extended_group • de
10
Geniales Hotel im Zentrum von KL
Pros:

Die Qualität von der Inneneinrichtung ist genial. Super Qualität und architektonische Highlights. Und das Personal ist zuvorkommend aber nicht aufdringlich.

Cons:

Hat alles gefallen

2026-10-29 • via Nuitee
M
Masashi • solo_traveller • my
9
2026-10-28 • via Nuitee
K
Kathleen • couple • au
10
Absolutely perfect.
Pros:

Such a beautiful experience.
The decor, the pool area, lovely room, the warm helpful staff, everything was perfect.

2026-10-28 • via Nuitee
S
Stefan • family_with_children • de
10
Perfektes Hotel !
Pros:

Wir haben uns von Anfang an sehr wohl gefühlt 😃
Der Empfang durch das Personal sorgte direkt für Harmony, unterstützt durch perfekten Service 👍
Die Beleuchtung im Hotel, insbesondere im Zimmer war außergewöhnlich. Individuell durch Dimmen änderbar.
Der Pool mit Sicht auf die Petronas Towers war sehr beeindruckend.
Auch hier war der Service durch die Poolboys und Barpersonal perfekt.
Gern immer wieder !

Cons:

.

2026-10-27 • via Nuitee
P
Pavel • couple • ru
10
2026-10-27 • via Nuitee
F
Fremenda • family_with_children • hk
9
Pros:

Ruma is always my top choice if I need to come to Kuala lumpur. Nice and comfy rooms with style

Cons:

The room show a hint of aging maybe they should consider doing a renovation.

2026-10-27 • via Nuitee
J
Jonathan • couple • my
10
2026-10-26 • via Nuitee
J
Jonathan • couple • my
10
2026-10-26 • via Nuitee
E
Esther • couple • my
10
2026-10-26 • via Nuitee
L
Luca • couple • it
9
2026-10-25 • via Nuitee
A
Adrian • family_with_children • au
7
2026-10-25 • via Nuitee
C
Cuthrina • family_with_children • gb
10
Pros:

The hotel was immaculate Staff were exceptional. It was in a great position for walking to centre

Cons:

Nothing

2026-10-25 • via Nuitee
W
Wazeem • family_with_children • au
10
2026-10-25 • via Nuitee
Y
YUSUKE • solo_traveller • jp
8
快適でモダンな気分の宿泊体験ができました。
Pros:

一人旅で3泊しました。現代的なデザインのおしゃれな部屋で、素敵な滞在になりました。ペトロナスツインタワーが部屋からきれいに見えるのも良かったです。一通りのアメニティも揃っています。
徒歩でKLCCパークへ行ける近さでアクセスも良好です。朝食も様々な種類の料理があり、おいしかったです。

Cons:

窓から景色を見たい時、遮光のシャッターは電動なのですが、ブラインドは手動なので、開けるのが少し大変です。

2026-10-25 • via Nuitee