The RuMa Hotel and Residences

Hotels
9.4 (6151 reviews)
7 Jalan Kia Peng , Kuala Lumpur , my
+60 3-2778 0888

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Beautiful room
Great amenities
Cons:
Quality of mattress
Value could be seen as lower compared to alternatives

Categories

Cleanliness
9.45
Ideal cleanliness observed in multiple reviews.
Service
9.99
Extremely helpful and responsive staff praised throughout.
Location
9.76
Excellent location near key attractions and transport.
Room Quality
9.21
Rooms described as comfortable and well-decorated.
Amenities
9.24
Great amenities including a rooftop pool and breakfast.
Value for Money
8.7
Value matched with high-quality services.
Food and Beverage
9.25
Breakfast and lunch are particularly highlighted as excellent.
Overall Experience
9.62
Memorable and satisfying experiences reported by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:25

Property Description

Luxurious Accommodations with Breathtaking Views
Indulge in luxuriously appointed guest rooms and suites with stunning views of Kuala Lumpur's iconic skyline, offering a unique guest experience that embraces local heritage and modern luxury.

Culinary Delights for Every Palate
Explore a culinary journey at The RuMa with ATAS, a specialty European bistro, SEVEN Lobby Bar, The LIBRARI, and SANTAI Pool Bar and Lounge, offering a diverse range of cuisines and expertly crafted cocktails in a stylish setting.

Revitalizing Wellness Experiences
Experience a new dimension of wellness at the 6th-floor UR SPA, featuring genderless and result-driven treatments, a state-of-the-art gym, and a barber shop by Truefitt & Hill. Unwind by the outdoor pool overlooking KL's landmarks for the ultimate relaxation.

Book your stay at The RuMa today and immerse yourself in unparalleled luxury and hospitality.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.4
Based on 6151 reviews
Cleanliness: 9.45
Service: 9.99
Location: 9.76
Room Quality: 9.21
Amenities: 9.24
Value for Money: 8.7
Food and Beverage: 9.25
Overall Experience: 9.62
D
Damien • couple • au
10
2026-08-29 • via Nuitee
E
Estibaliz • couple • es
10
2026-08-29 • via Nuitee
B
Bénédicte • extended_group • fr
10
Splendide
Pros:

Superbe hôtel, architecture intérieure de haute qualité. Piscine pas immense mais très agréable. Petit déjeuner extraordinaire.

Cons:

Rien, si ce n est n être resté qu une nuit…

2026-08-29 • via Nuitee
N
Nonduduzo • solo_traveller • za
10
It was a great experience, and I would happily stay here again!
Pros:

I had a wonderful experience and thoroughly enjoyed my stay. The facilities were excellent, and the free bar was definitely one of the highlights! The location was convenient, the hotel was clean, and I felt it offered great value for money. The staff were friendly, welcoming, and helpful throughout my stay.

Cons:

My first room did have a mouldy smell, but the staff handled the situation well and promptly moved me to another room, which was much better.

2026-08-29 • via Nuitee
A
Ayoub • family_with_children • fr
10
Magnifique et parfait
2026-08-29 • via Nuitee
A
Aily • couple • au
10
2026-08-27 • via Nuitee
N
Nabil • couple • fr
10
2026-08-25 • via Nuitee
N
Nabil • couple • fr
10
2026-08-25 • via Nuitee
R
Richard • family_with_children • nl
8
2026-08-24 • via Nuitee
R
Randall • solo_traveller • ae
10
2026-08-24 • via Nuitee
C
C • solo_traveller • fr
10
Pros:

Un établissement de marque se doit d'appréhender les besoins du client avant même qu'il ne les formule, et c'est bien ce que le RuMa sait faire !
Tout était parfait de A ay Z, ils ont été extrêmement prévenants avec ma famille et mon bébé de 16 mois. Merci à toutes votre equipe au plaisir de séjourner à nouveau chez vous !

Cons:

Rien, tout était parfait 👍🏻

2026-08-24 • via Nuitee
A
Alzuabi • family_with_children • fr
10
2026-08-23 • via Nuitee
M
Mustapha • solo_traveller • fr
10
2026-08-23 • via Nuitee
Y
YURIKA • solo_traveller • jp
9
2026-08-22 • via Nuitee
H
Hans • family_with_children • nl
10
Het hotel overtrof onze verwachtingen met zijn gastvrije sfeer en uitstekende voorzieningen."
Pros:

We had an excellent stay.

2026-08-21 • via Nuitee
M
mohamed • family_with_children • fr
7
Pros:

Le prix de la nuit est tres chêre

Cons:

Le prix de lhotel

2026-08-20 • via Nuitee
Y
Yermek • couple • kz
10
2026-08-20 • via Nuitee
L
Lise • couple • fr
10
2026-08-20 • via Nuitee
B
Bouyssy • solo_traveller • fr
10
Pros:

un hotel exceptionnel.

2026-08-19 • via Nuitee
N
Nur Al Din • couple • at
10
2026-08-19 • via Nuitee