The RuMa Hotel and Residences

Hotels
•
The Leading Hotels of the World
9.4 (5870 reviews)
7 Jalan Kia Peng , Kuala Lumpur , my

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Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Beautiful room
Great amenities
Cons:
Quality of mattress
Value could be seen as lower compared to alternatives

Categories

Cleanliness
9.45
Ideal cleanliness observed in multiple reviews.
Service
9.99
Extremely helpful and responsive staff praised throughout.
Location
9.76
Excellent location near key attractions and transport.
Room Quality
9.21
Rooms described as comfortable and well-decorated.
Amenities
9.24
Great amenities including a rooftop pool and breakfast.
Value for Money
8.7
Value matched with high-quality services.
Food and Beverage
9.25
Breakfast and lunch are particularly highlighted as excellent.
Overall Experience
9.62
Memorable and satisfying experiences reported by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:25

Property Description

Luxurious Accommodations with Breathtaking Views
Indulge in luxuriously appointed guest rooms and suites with stunning views of Kuala Lumpur's iconic skyline, offering a unique guest experience that embraces local heritage and modern luxury.

Culinary Delights for Every Palate
Explore a culinary journey at The RuMa with ATAS, a specialty European bistro, SEVEN Lobby Bar, The LIBRARI, and SANTAI Pool Bar and Lounge, offering a diverse range of cuisines and expertly crafted cocktails in a stylish setting.

Revitalizing Wellness Experiences
Experience a new dimension of wellness at the 6th-floor UR SPA, featuring genderless and result-driven treatments, a state-of-the-art gym, and a barber shop by Truefitt & Hill. Unwind by the outdoor pool overlooking KL's landmarks for the ultimate relaxation.

Book your stay at The RuMa today and immerse yourself in unparalleled luxury and hospitality.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People no matter the age stay for MYR 200 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 5870 reviews
Cleanliness: 9.45
Service: 9.99
Location: 9.76
Room Quality: 9.21
Amenities: 9.24
Value for Money: 8.7
Food and Beverage: 9.25
Overall Experience: 9.62
E
Eric • solo_traveller • au
8
Great property, very comfortable bed and the shower is great but dissapointed by the food.
Pros:

Bed and shower were so comfortable

Cons:

Food wasn’t great and also over priced

2026-05-02 • via Nuitee
N
Nicole • couple • au
10
Beautiful stay
Pros:

Staff, cleanliness, design

2026-05-02 • via Nuitee
Y
Yuko • solo_traveller • jp
9
2026-05-02 • via Nuitee
L
Leah • couple • gb
9
2026-05-01 • via Nuitee
D
Dana • couple • qa
10
2026-05-01 • via Nuitee
D
Danny • solo_traveller • my
8
2026-04-29 • via Nuitee
G
Graham • solo_traveller • gb
10
Will only ever stay here if I am in Kuala Lumpur
Pros:

Everything- one of the best hotels I’ve stayed in

2026-04-29 • via Nuitee
H
Hayfa • solo_traveller • fr
7
2026-04-28 • via Nuitee
J
Jean-Philippe • family_with_children • my
10
Good Hospitality
Pros:

Clean, well maintained, comfortable, good service

Cons:

Nothing

2026-04-27 • via Nuitee
G
Ghamrawi • couple • au
10
2026-04-26 • via Nuitee
A
Ahmed • couple • ae
9
2026-04-26 • via Nuitee
B
Baran • extended_group • tr
10
2026-04-24 • via Nuitee
T
Tim • couple • de
10
2026-04-24 • via Nuitee
E
Elizabeth • couple • gb
8
Comfortable hotel with amazing views
Pros:

Great location, well styled, nice staff. Great pool area. Amazing view.

Cons:

Rooms are very clean but also slightly tired, from a finishing perspective. We were in a large suite with two living areas but a relatively small bed (Standard King) - not greatest use of space. Would have been nice to have a super king.

2026-04-23 • via Nuitee
T
Tony • solo_traveller • sg
9
A very well run, calm and comfortable hotel.
Pros:

The breakfast selection, hot and cold, was varied and of good quality

2026-04-23 • via Nuitee
P
Peyama • solo_traveller • my
9
2026-04-21 • via Nuitee
S
Siew Min • couple • my
9
2026-04-21 • via Nuitee
E
Efa • couple • my
10
2026-04-20 • via Nuitee
F
Farhana • couple • my
9
2026-04-20 • via Nuitee
L
Laura • solo_traveller • ca
10
2026-04-19 • via Nuitee