The RuMa Hotel and Residences

Hotels
•
The Leading Hotels of the World
9.4 (5923 reviews)
7 Jalan Kia Peng , Kuala Lumpur , my

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Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Beautiful room
Great amenities
Cons:
Quality of mattress
Value could be seen as lower compared to alternatives

Categories

Cleanliness
9.45
Ideal cleanliness observed in multiple reviews.
Service
9.99
Extremely helpful and responsive staff praised throughout.
Location
9.76
Excellent location near key attractions and transport.
Room Quality
9.21
Rooms described as comfortable and well-decorated.
Amenities
9.24
Great amenities including a rooftop pool and breakfast.
Value for Money
8.7
Value matched with high-quality services.
Food and Beverage
9.25
Breakfast and lunch are particularly highlighted as excellent.
Overall Experience
9.62
Memorable and satisfying experiences reported by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:25

Property Description

Luxurious Accommodations with Breathtaking Views
Indulge in luxuriously appointed guest rooms and suites with stunning views of Kuala Lumpur's iconic skyline, offering a unique guest experience that embraces local heritage and modern luxury.

Culinary Delights for Every Palate
Explore a culinary journey at The RuMa with ATAS, a specialty European bistro, SEVEN Lobby Bar, The LIBRARI, and SANTAI Pool Bar and Lounge, offering a diverse range of cuisines and expertly crafted cocktails in a stylish setting.

Revitalizing Wellness Experiences
Experience a new dimension of wellness at the 6th-floor UR SPA, featuring genderless and result-driven treatments, a state-of-the-art gym, and a barber shop by Truefitt & Hill. Unwind by the outdoor pool overlooking KL's landmarks for the ultimate relaxation.

Book your stay at The RuMa today and immerse yourself in unparalleled luxury and hospitality.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People no matter the age stay for MYR 200 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 5923 reviews
Cleanliness: 9.45
Service: 9.99
Location: 9.76
Room Quality: 9.21
Amenities: 9.24
Value for Money: 8.7
Food and Beverage: 9.25
Overall Experience: 9.62
M
Mohammadali • couple • ae
8
Cons:

Behave of reception in the left counter wearing glasses
She was negative and rude, and she doesn’t know how to talk to customer professionally

2026-05-30 • via Nuitee
M
Minhee • couple • kr
9
괜찮았음
Pros:

욕실과 방을 분리하는 중문이 있어서 좋았다. 방에 비치해 준 음료와 사탕이 매우 맛있었다. 방 안 책상과 의자가 독특한 디자인이라 좋았다. 수영장이 예쁘고 수영장에서 트윈타워가 조금 보인다. 나는 이른 아침에 이용했는데 해가 드는 낮에 이용하면 더 예쁠 것 같다. 호텔 위치는 파빌리온까지 걸어갈 수 있는 거리였고, 조금만 걸어가면 노보텔 앞에서부터 비를 피할 수 있는 육교가 파빌리온까지 이어져 있기 때문에 비를 맞을 일이 없었다.

Cons:

실내화에 미끄럼방지 패드가 달려있고 장판 바닥이라 걸을 때마다 쩌억쩌억 소리가 난다. 이 호텔의 컨셉이겠지만 모든 시설이 너무 어두워서 좀 답답한 느낌을 주었다. 방 뷰는 정말 별로인데, 앞 건물들과 너무 가깝다 보니 이중 블라인드 처리 되어있었다. 블라인드가 스크린처럼 내리는 자동 방식과 수동으로 올리는 두 개인데 수동 블라인드 말고 커튼이 있었다면 더 좋았을 것 같다.

2026-05-30 • via Nuitee
U
Ulrike • couple • de
10
Pros:

Besonders hervorzuheben ist die Freundlichkeit des Personals

Cons:

Schön wären noch schalldichte Fenster, aber ich denke je nach Stockwerk hört man den Straßenlärm mehr oder weniger

2026-05-30 • via Nuitee
M
Mou Hui • solo_traveller • sg
8
2026-05-29 • via Nuitee
Y
Yousef • couple • sa
8
2026-05-29 • via Nuitee
E
Elmuez • family_with_children • ae
10
One of the top hotels I stayed at since long time
Pros:

Located nearby KLC downtown

Cons:

Nothing

2026-05-29 • via Nuitee
F
fiona • couple • hk
8
2026-05-28 • via Nuitee
D
Derrick Khoo • solo_traveller • my
9
2026-05-28 • via Nuitee
S
Simon • couple • gb
10
2026-05-27 • via Nuitee
N
Nina • solo_traveller • us
8
2026-05-26 • via Nuitee
J
Jeremy • couple • gb
9
Ideal for a 2-3 night stay in central KL.
Pros:

Excellent service throughout. Fridge in hotel room well stocked with milk - ideal for those English cups of tea.
Infinity pool lovely.
Breakfast very good. Very convenient for Petronas towers visit.

Cons:

N/a

2026-05-25 • via Nuitee
A
afiq • solo_traveller • my
9
Excellent Staff
Pros:

Staffs were very warm and attentive

Cons:

Was expecting the Michelin food experience but it was missing. Just a small and minor thing if we're being very picky but other than that everything was excellent.

2026-05-25 • via Nuitee
M
Mohamad Shahrul Afendi • couple • my
10
Memorable
Pros:

The ambience of the lobby up until the room very cosy and location very strategic.

We even get room upgrade.

Cons:

None

2026-05-24 • via Nuitee
W
Will • solo_traveller • au
10
2026-05-24 • via Nuitee
H
Haitham • couple • iq
10
2026-05-24 • via Nuitee
L
L1302XLelenap • Couples • Dubai, Emirate of Dubai
8
Comfortable And Stylish Stay In Kuala Lumpur
Pros:

We had a very pleasant stay at Rooma Hotel Kuala Lumpur. The hotel offers a great balance of comfort, style, and location. The rooms were clean, spacious, and well-designed, with a calm atmosphere that made it easy to relax after busy days in the city.

The staff was friendly and professional throughout our stay, always willing to help with recommendations or any requests. Breakfast was good, and overall the hotel felt modern and well maintained.

A very solid choice for staying in Kuala Lumpur - comfortable, convenient, and enjoyable overall. We would gladly stay there again.

2026-05-23 • via Tripadvisor
I
IBROKHIM • extended_group • uz
5
2026-05-23 • via Nuitee
H
Henry • couple • us
10
2026-05-22 • via Nuitee
B
bristolpeople • Couples • Bristol, England
10
Excellent beautifully presented
Pros:

Really excellent hotel. We had a very spacious room beautifully decorated and presented. The staff were always polite snd eager to help. Breakfast was superb with just about everything anyone could wish for. We also ate in the restaurant one evening. It was expensive but the 3 course vegan menu was outstanding some of the best food i have had. I think chefs have to work harder with vegan/vegetarian food and it was clear they had done that. Great base for petronas towers.

2026-05-21 • via Tripadvisor
S
Sue • couple • sg
9
2026-05-21 • via Nuitee