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Facilities
Property facilities
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Health or beauty spa nearby
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Guest education on local ecosystems and culture
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Ironing service
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Car hire
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Massage services
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Non-smoking throughout
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Private check-in/check-out
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Concierge service
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Kid meals
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Public transport tickets
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Evening entertainment
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Free pool cabanas
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Exercise/lap pool
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Covered parking
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Secured parking
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Garage
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Health or beauty spa nearby
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Swimming nearby
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Electric bicycle charging station
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Guest education on local ecosystems and culture
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Luxurious Accommodations with Breathtaking Views
Indulge in luxuriously appointed guest rooms and suites with stunning views of Kuala Lumpur's iconic skyline, offering a unique guest experience that embraces local heritage and modern luxury.
Culinary Delights for Every Palate
Explore a culinary journey at The RuMa with ATAS, a specialty European bistro, SEVEN Lobby Bar, The LIBRARI, and SANTAI Pool Bar and Lounge, offering a diverse range of cuisines and expertly crafted cocktails in a stylish setting.
Revitalizing Wellness Experiences
Experience a new dimension of wellness at the 6th-floor UR SPA, featuring genderless and result-driven treatments, a state-of-the-art gym, and a barber shop by Truefitt & Hill. Unwind by the outdoor pool overlooking KL's landmarks for the ultimate relaxation.
Book your stay at The RuMa today and immerse yourself in unparalleled luxury and hospitality.
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Private parking is possible on site (reservation is not needed) and charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
People no matter the age stay for MYR 200 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Everything staff, location, gym, pool it had it all
Nothing at all
Everything was wonderful and beautiful. This is a great property. Loved our stay.
Nothing.
Great location, very friendly staff - beautifully designed hotel
Excellent choice of good quality food. Very good service. Friendly staff.
Great location
Would have liked a sauna or steam room.
Excellent breakfast, lovely pool area, great location near Petronas Towers, super service and beautiful spacious rooms
Amazing architecture and decor
Nothing
Havuz harika, personel güleryüzlü, konumu çok iyiydi.
Sigara içilen alan olmaması çok kötü, havuz kenarında açık alanda sigara serbest olmalıdır. Otelin girişinde ki koku kötü ve kahvaltı yetersizdi.
Heel mooi en relatief een wat kleinschaliger hotel. Ontvangst en personeel was goed. De kamers zijn mooi ingericht. Ook zwembad is mooi met in de middag wat zon. Het eten is goed zowel ontbijt als bij het zwembad en ook nog redelijk goed betaalbaar.
Kleine verbeterpunten zijn dat ik persoonlijk het bed iets aan de harde kant vind en de lakens en overtrek voelen een beetje zweterig aan. Ontbijt is goed maar wel iets minder gericht op de Europese toerist.
Late checkout and free minibar were great.
Amazing massages at the spa, best ones we experienced in SE Asia.
Room made you feel like in a Japanese ryokan when the blinders were closed, sleeping experience was very comfortable
Not sure this is the fault of the hotel but tap water sometimes smelled bad. We had bottled water provided for drinking though
A beautiful hotel and expression of the Malay culture.
Kahvaltı, temizliği, çalışan güleryüzlü
Sigara içmek için yer kötü
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