Holiday Inn Express - Luzern - Kriens by IHG

Hotels
•
Holiday Inn Express
8.3 (5702 reviews)
Am Mattenhof 16, PO Box , Luzern , ch
+41 41 545 69 00

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
Pets allowed
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Review Highlights

Pros:
Friendly staff
Great value for money
Good location
Cons:
Issues with room amenities
Concerns about cleanliness

Categories

Cleanliness
7.38
Some mentions of clean rooms, but concerns regarding family room quality suggest a lower score.
Service
8.85
Staff were mentioned as friendly and helpful in multiple reviews, indicating high service quality.
Location
8.39
Convenient location with easy access to public transport stations.
Room Quality
7.84
Rooms are generally spacious and well-appointed but some issues noted with room features.
Amenities
8.37
Good amenities with a good breakfast and free transport pass.
Value for Money
8.83
Excellent value, especially for families traveling in Switzerland.
Food and Beverage
8.38
Very good breakfast options with quality items mentioned.
Overall Experience
8.35
Overall positive experience highlighted, deemed the best value during their trip.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:37

Property Description

Modern Comfort and Convenience
Holiday Inn Express - Luzern - Kriens offers a shared lounge, terrace, restaurant, and bar for guests to unwind and socialize. The 3-star hotel provides free WiFi, a 24-hour front desk, and luggage storage, ensuring a hassle-free stay.

Cozy Rooms with Essential Amenities
Guest rooms feature a flat-screen TV, private bathroom, hairdryer, and comfortable bed linen, guaranteeing a relaxing retreat after a day of exploration in Luzern.

Ideal Location for Exploring
Conveniently located just 3.4 km from Lucerne Station, the hotel is close to major attractions like KKL Culture and Convention Centre Lucerne and Chapel Bridge. With Zurich Airport a short distance away, Holiday Inn Express is the perfect base for your Swiss adventure.

Book your stay at Holiday Inn Express - Luzern - Kriens now for a memorable and comfortable experience in Luzern!

Important information:

The easiest way to get to the property from the main train station in Lucerne is to take the S5 train. IN only two stations you are at the "Mattenhof" station. From there it is only a few steps to the hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.3
Based on 5702 reviews
Cleanliness: 7.38
Service: 8.85
Location: 8.39
Room Quality: 7.84
Amenities: 8.37
Value for Money: 8.83
Food and Beverage: 8.38
Overall Experience: 8.35
R
Ramin.H • solo_traveller • az
9
2026-08-29 • via Nuitee
D
Djalmo • couple • br
8
2026-08-28 • via Nuitee
S
Sylvio Konietzko • solo_traveller • de
8
2026-08-28 • via Nuitee
A
Ayden • couple • au
10
2026-08-28 • via Nuitee
D
Dina • family_with_children • hr
8
Pros:

Breakfast was simple not much options, but overall nice hotel, very clean and only couple station away from city centre

Cons:

Room size is really small

2026-08-28 • via Nuitee
A
Angel • family_with_children • ve
9
2026-08-28 • via Nuitee
A
Alex • family_with_children • ch
8
2026-08-27 • via Nuitee
S
Sankalp • solo_traveller • nl
9
2026-08-27 • via Nuitee
Y
Yang • family_with_children • ie
8
Everything was good.
Pros:

Everything was good.

2026-08-26 • via Nuitee
J
Jens • solo_traveller • de
7
2026-08-26 • via Nuitee
P
Parimal • couple • gb
8
Pros:

Good gym, good breakfast selection, 2 mins from train station making it very easy to get to central Luzern. Excellent Asian restaurant next to the hotel

Cons:

Expensive compared to other hotels, given that it’s a Holiday Inn Express

2026-08-25 • via Nuitee
M
Massimo • couple • it
8
2026-08-25 • via Nuitee
Y
Young Sook • extended_group • kr
10
Pros:

가까운 곳에 기차역도 있고 루체른역 앞에서 버스로 올 수 있음.
직원들이 아주 친절하며 나갈 때 부탁하면 텀블러에 얼음도 넣어줌.

Cons:

객실에 냉장고가 없어 아쉬웠음.

2026-08-24 • via Nuitee
H
Helena • family_with_children • pt
7
Agradável.
Pros:

O pequeno-almoço era bastante bom. Gostei dos transportes gratuitos e frequentes para o centro da cidade. Gostei da possibilidade de estacionar o carro, entrando e saindo sempre que desejado, apesar de não ser gratuito.

Cons:

O mobiliário estava um pouco desgastado e os tecidos dos estofos pouco limpos. Acho que o tipo de quarto não estava bem explicado, o facto de ser cama única, mas com colchão de tamanho duplo, parecia cama dupla.

2026-08-24 • via Nuitee
D
Dimitri • family_with_children • fr
10
Parfait
Pros:

Les places de bus pour se rendre à lucerne.
La place de parking.

2026-08-23 • via Nuitee
M
Mohammed • solo_traveller • om
9
2026-08-23 • via Nuitee
C
Charlene • family_with_children • au
8
2026-08-23 • via Nuitee
D
Dennis • family_with_children • nl
8
2026-08-23 • via Nuitee
M
Miguel • solo_traveller • es
10
2026-08-23 • via Nuitee
A
Abdullah • couple • sa
10
2026-08-23 • via Nuitee