Residence Inn by Marriott Charlotte Steele Creek

Hotels
•
Residence Inn
9.6 (209 reviews)
5110 Trojan Drive , Charlotte , us

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Family rooms
See all facilities

Review Highlights

Pros:
Clean and beautiful rooms
Excellent service
Great location and amenities
Cons:
Issues with cleanliness and breakfast quality

Categories

Cleanliness
8.66
Issues with cleanliness mentioned, including bugs and unclean shower.
Service
10
Multiple reviews highlight excellent service and friendly staff.
Location
10
Great location close to restaurants and shopping.
Room Quality
9.66
Room size and layout were praised, with some minor concerns.
Amenities
9.66
Amenities such as pool, gym, and laundry noted positively.
Value for Money
9.96
The accommodations provide good value for the price.
Food and Beverage
8.86
Breakfast had mixed reviews, with some disappointed in the options.
Overall Experience
10
Overall, guests expressed high satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:26

Property Description

Convenient Location
Located just a short distance from popular attractions like Billy Graham Library and Carowinds Amusement Park, Residence Inn by Marriott Charlotte Steele Creek offers an ideal base for exploring Charlotte.

Spacious Family Rooms
This 3-star hotel provides comfortable and accommodating family rooms, ensuring that you and your loved ones have a relaxing stay.

Complimentary Amenities
Enjoy the convenience of free WiFi throughout the hotel, making it easy to stay connected during your visit. Additionally, each room is equipped with a desk for your comfort and productivity.

Experience the perfect blend of comfort and convenience at Residence Inn by Marriott Charlotte Steele Creek. Book your stay now and make unforgettable memories in Charlotte!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.6
Based on 209 reviews
Cleanliness: 8.66
Service: 10
Location: 10
Room Quality: 9.66
Amenities: 9.66
Value for Money: 9.96
Food and Beverage: 8.86
Overall Experience: 10
M
Martin • couple • us
10
Nice safe clean space just overpriced
Pros:

Puppy is clean the staff is very friendly

Cons:

Overall, I do think it’s extremely overpriced. It’s still basic.

2026-07-19 • via Nuitee
L
Lamica • extended_group • us
10
Pros:

Everything from check in and check out

2026-07-19 • via Nuitee
D
Destanee • family_with_children • us
7
Nice stay for two days
Pros:

Friendly staff, clean hotel, and good lighting in parking lot at night. Room was a nice size, bed was very comfortable, and i like the bathroom.

Cons:

Noisy refrigerator all day/night and no bag for trash can in room.

2026-07-05 • via Nuitee
D
David • couple • us
10
2026-07-01 • via Nuitee
S
Spring • solo_traveller • us
10
Great place to stay when heading to Charlotte.
Pros:

The staff was so nice & helpful. The location was perfect. The room was clean & perfect.

2026-06-10 • via Nuitee
M
McNeil • extended_group • us
7
2026-04-02 • via Nuitee
T
Thomas • solo_traveller • us
9
2026-03-30 • via Nuitee
L
Livingston • family_with_children • us
9
2026-03-28 • via Nuitee
J
Jessica • family_with_children • us
9
Highly recommend, would stay again, it was safe, clean, and staff was very friendly.
Pros:

Safe location, clean, friendly staff, and parking, wifi, and breakfast were included.

Cons:

Freezer in the fridge in our room was noisy.

2026-03-19 • via Nuitee
J
Josias • couple • us
10
2026-03-16 • via Nuitee
J
Jan • couple • us
10
Perfect long weekend in Charlotte
Pros:

Friendly, easy check-in, spacious spotlessly clean room, great breakfast included

Cons:

Nothing - will def be back

2026-03-10 • via Nuitee
• extended_group • de
10
nice, spacious room with a kitchen and a great view on the lake and great fitness center !!
Pros:

nice, spacious room with a kitchen and a great view on the lake and great fitness center with walking pads and weights.

Cons:

The breakfast did not have much healthy alternatives such as prepared fruits or black bread.

2026-02-28 • via Nuitee
T
Tamesha • couple • us
10
2026-02-28 • via Nuitee
T
Trenton • solo_traveller • us
10
2026-01-26 • via Nuitee
C
Corinne • solo_traveller • fr
10
2026-01-20 • via Nuitee
J
Jeanette • couple • us
10
It was awesome
Pros:

The room was clean and beautiful. The bed was comfortable and I loved the shower.

Cons:

N/A

2026-01-20 • via Nuitee
D
Devonta • couple • us
10
2026-01-20 • via Nuitee
S
Stephanie • couple • us
10
Airbnb rejected our last minute request but our money was well spent at the Residence Inn.
Pros:

Very clean, dog friendly with a full kitchen not far from the airport- Charlotte is the closest major airport to me so it’s nice a hotel like this is available.

Cons:

I feel the price could have been lower to make up for the less than desirable view. The rooms need better lighting, very dark - it was hard to cook.

2026-01-19 • via Nuitee
E
Ebrima • couple • us
9
2026-01-16 • via Nuitee
B
Bee • couple • us
9
2026-01-16 • via Nuitee