Class Hotel Passos

Hotels
8.1 (260 reviews)
Av Com. Francisco Avelino Maia, 3661 , Passos , br

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Great location
Cons:
Poor cleanliness
Room quality issues
Lack of amenities

Categories

Cleanliness
6.99
Numerous complaints regarding cleanliness, including dust and unsanitary bathroom conditions.
Service
8.96
Reviews consistently highlight the pleasant and helpful nature of the staff.
Location
9.5
Multiple reviews noted the excellent location as a significant positive aspect.
Room Quality
7.45
Issues with room conditions and amenities such as uncomfortable mattresses and lack of basic supplies.
Amenities
7.48
Lack of essential amenities like a hairdryer and issues with elevator access.
Value for Money
7.94
Concerns about pricing, with some guests feeling they paid too much for the quality received.
Food and Beverage
7.49
Mixed reviews about breakfast quality, with some items praised and others criticized.
Overall Experience
8.96
Guests had a generally positive experience overall despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:59

Property Description

Fashion Avenue Location
Situated on the renowned "Fashion Avenue", our hotel is a haven for fashion enthusiasts. With over 150 clothing manufacturers' stores just steps away, indulge in a shopping spree like never before.

Modern Amenities
Our air-conditioned rooms at Class Hotel offer a comfortable retreat, complete with free Wi-Fi, parking, and a range of essential amenities. From LCD TVs to minibars, we ensure a convenient and relaxing stay for all our guests.

Convenient Accessibility
Located just 2 km from Passos Bus Station and 3 km from José Figueiredo Lemos Airport, Class Hotel offers ease of travel for our guests. Whether you're here for business or leisure, reaching your destination is always hassle-free.

Experience luxury and convenience at Class Hotel. Book your stay now for an unforgettable experience.

Important information:

THERE WILL BE MADE AN ADVANCE DEBIT OF THE FULL VALUE FOR RESERVATIONS FOR MORE THAN SEVEN DAYS.

When traveling with pets, please note that an extra charge per pet, per night applies.
Please note that the property can only allow pets (dogs and cats) with a maximum weight of 15 kilos. It is mandatory to present the pet's vaccination card at check-in. The accommodations must be contacted for availability and prices.

In the case of minors accompanied by their parents, it is essential that they present an identity document when checking in. If unaccompanied from parents, a written authorization from the legal guardian, notarized, must be provided at check-in, along with the minor's identity document.

In order to better serve you, we ask that if you have any dietary restrictions regarding breakfast, please contact our reception in advance to check the options available.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for R$ 50 per person per night when using an available cot.
    Children up to and including 12 years old stay for R$ 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 260 reviews
Cleanliness: 6.99
Service: 8.96
Location: 9.5
Room Quality: 7.45
Amenities: 7.48
Value for Money: 7.94
Food and Beverage: 7.49
Overall Experience: 8.96
I
Inacio • solo_traveller • br
10
Ótima
Pros:

Excelente equipe no atendimento na recepção e na gerência.

2026-07-04 • via Nuitee
N
Noelle • couple • br
7
2026-07-03 • via Nuitee
P
POSVENDA • solo_traveller • br
10
2026-06-30 • via Nuitee
J
Jenner • extended_group • br
7
Pros:

Bom café e boa localização

Cons:

Não havia cobertor e toalha suficiente e o cobertor extra veio todo furado

2026-06-29 • via Nuitee
V
Vanier • couple • br
8
2026-06-29 • via Nuitee
D
Daniel • solo_traveller • br
9
Pros:

Localização, tamanho do quarto, café da manhã

Cons:

Não tem vaga para todos os carros no estacionamento. Tive que parar na rua

2026-06-25 • via Nuitee
D
Danielle Ávila Silva • couple • br
1
Decepção
Pros:

Nada

Cons:

Fizemos o check-in e fomos p casamento, pois já estavamos atrasados . No retorno, perguntei se havia vaga p estacionar o rececionista disse q sim . Lá tava uma bagunça , pois não tinha ninguém p orientar q já não havia vagas. E o recepcionista muito mal informado e educado . Preferimos ir embora e não ficar.

2026-06-25 • via Nuitee
H
Heli • solo_traveller • br
1
Péssima experiência. Não recomendo
Pros:

Localização

Cons:

Quarto imundo, com batata e lençóis sujos ( muito cabelo de outro hóspede)

2026-06-24 • via Nuitee
F
Flávia • solo_traveller • br
7
Pros:

As instalações são novas e boa localização

Cons:

Cobertores não estavam limpos!!!! Temporariamente se. Garagem! Dispenser de shampoo, sabonete etc não funciona.

2026-06-23 • via Nuitee
K
Kaique • couple • br
8
2026-06-22 • via Nuitee
E
Edilson • couple • br
10
2026-06-21 • via Nuitee
S
Santos • solo_traveller • br
10
2026-06-21 • via Nuitee
L
LUIZ CARLOS MARTINS FERREIRA DE • solo_traveller • br
7
2026-06-19 • via Nuitee
F
Fernando • solo_traveller • br
1
Péssimo
Pros:

Somente da localização

Cons:

Sujo
Toalhas muitas velhas
Atendimento muito ruim
Cartão de abertura do quarto toda vez nao funciona

Infelizmente tem muitos clientes por conta das obras das indústrias e do pessoal das confecções então por conta disto nao estão muito interessados em novos clientes....

2026-06-18 • via Nuitee
P
PASCOAL • solo_traveller • br
7
2026-06-15 • via Nuitee
P
Paulo • solo_traveller • br
9
Pros:

Atendimento e localização

Cons:

O horário do café da manhã, quem está a trabalho precisa tomar café cedo, penso que preciso rever

2026-06-13 • via Nuitee
N
Nelson • couple • br
8
2026-06-07 • via Nuitee
N
Nicolas • solo_traveller • br
9
2026-06-07 • via Nuitee
L
Luísa • solo_traveller • br
10
2026-06-07 • via Nuitee
P
Patricia • solo_traveller • br
10
Excelente localização
Pros:

Localização, limpeza, bom atendimento

Cons:

O café da manhã pode melhorar

2026-06-06 • via Nuitee