Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Swimming pool
Restaurant
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Great food
Good location
Cons:
Tired property feel
Additional charges for amenities

Categories

Cleanliness
7.93
General mentions of cleanliness in the reviews, with some concerns about the property looking tired.
Service
8.9
Staff dedication and friendliness were frequently praised across multiple reviews.
Location
8.94
Consistently highlighted as a strong point, with multiple mentions of its convenience and proximity to attractions.
Room Quality
8.39
Rooms were described as spacious, cozy, and well-renovated.
Amenities
7.92
Use of sauna and pool was appreciated; however, additional charges for items were noted.
Value for Money
7.88
While some costs were not specified, the overall experience justified the price.
Food and Beverage
8.93
The on-site restaurant received high praise for quality and variety.
Overall Experience
8.3
Overall positive, with guests expressing satisfaction and intention to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:48

Property Description

Mountain Paradise at Hotel des Alpes

At Hotel des Alpes, nestled in the Graubünden Mountains, experience a mountain paradise just a short walk from Flims Waldhaus center and Caumasee Lake.

Indoor Pool and Sauna Retreat

Unwind in the indoor pool or sauna after a day of exploring scenic mountain biking and hiking trails that start directly at the hotel.

Family-Friendly with On-Site Dining

Enjoy family-friendly amenities like a games room for children, while savoring delicious meals at the on-site restaurant and pizzeria Al Forno.

Book your stay at Hotel des Alpes now to embrace the beauty of the mountains and enjoy a relaxing retreat in Flims.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CHF 15 per day.

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for CHF 20 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 9 years old stay for CHF 65 per person per night when using an available extra bed.
    People 10 years old and over stay for CHF 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 142 reviews
Cleanliness: 7.93
Service: 8.9
Location: 8.94
Room Quality: 8.39
Amenities: 7.92
Value for Money: 7.88
Food and Beverage: 8.93
Overall Experience: 8.3
A
Andrea • couple • gb
9
A hidden gem, the restaurant is highly recommended and we loved the pool.
Pros:

Fab location on our driving tour route. Lovely views of mountains and a great pool and restaurant on site.

Cons:

Nothing, was all great.

2026-06-26 • via Nuitee
A
Annamarie • couple • ch
8
2026-06-26 • via Nuitee
E
Edward • solo_traveller • ch
10
Don’t hesitate, gorgeous views, comfortable clean rooms and impeccable service!
Pros:

Staff went above and beyond to be helpful and accommodate any requests they could. This place is a steal - only pleasant surprises! The rooms were spacious, with a sleek, clean design but still cozy and comfortable. Room and bathroom were spotless clean. The balconies have gorgeous views and are roomy enough to relax after a long hike. The garden area is a lovely spot to read, adjoined to a nice pool and sauna. On top of all that, some really amazing pizza in the restaurant downstairs, that they will happily get ready for you to take back to your room when you get back hungry from the lake. Great location to walk to Caumasee and anywhere in Flims!

Cons:

Really zero complaints! Booked an extra night I was so happy here!

2026-06-26 • via Nuitee
E
Egli • solo_traveller • ch
9
2026-06-21 • via Nuitee
K
Karin • solo_traveller • ch
10
Ich komme sehr gerne wieder.
Pros:

Bushaltestelle und ein Volg in unmittelbarer Nähe.

2026-06-15 • via Nuitee
Łukasz • couple • ch
10
2026-06-14 • via Nuitee
J
Jösu • couple • ch
8
alles sonst I.o
Pros:

Gastfreundlichkeit des Inhabers , schöne und Gemütliche Pizzeria mit Köstlichkeiten und grosser Menge für den Preis
auch unser Vierbeiner wurde Verwöhnt mit Bettli und Näpfe im Zimmer

Cons:

Di: Morgenessen Tip Top
Mi - Do : War Buffett nicht Aufgefüllt
war aber gut und Lecker
beim Kaffeeautomat sollte auch Creme bereitstehen
im WC war der Abfluss nicht immer gut

2026-06-11 • via Nuitee
M
Markus • solo_traveller • ch
8
Wanderwochenende mit Aufenthalt in einem schönen Hotel
Pros:

Die Lage ist sehr nahe an den Wanderwege wie auch zum Beispiel am Cauma See.

Cons:

Wenig Möglichkeiten zum Essen in der Nähe des Hotels.

2026-06-01 • via Nuitee
N
Nicole • solo_traveller • ch
9
Wenn eine Übernachtung zum Kurzurlaub wird
Pros:

Das Zimmer hatte eine wunderbare Aussicht, bequeme Betten und Vogelgezwitscher und Ruhe am Morgen. Die Lage ist für Ausflüge ideal: Mit dem ÖV anreisen, am Abend kann man kurz mit dem E-Bike (vor oder nach der feinen Pizza in der schönen Pizzeria im Haus) zum Il Spir, am Morgen vor dem Frühstück kurz um den Caumasee und vom Dorf aus gehen viele schöne Touren, man hat die Qual der Wahl. Das Personal war durchgehend nett, vielen Dank!

Cons:

Mir gefällt es immer, wenn das Frühstück ein bisschen vom Standard abweicht. Ansonsten nix zu bemängeln.

2026-05-27 • via Nuitee
S
Sabrina • solo_traveller • ch
8
Super Lage und sehr nettes Personal
Pros:

Super tolle Lage, zu Fuss direkt zum Caumasee und Bushalte mstelle in unmittelbarer Nähe. Sehr nettes und bemühtes Personal.

Cons:

Einen Parkplatz im Hauseigenen Parkhaus würde ich nicht empfehlen. Es ist beinahe unmöglich da zu parkieren, oder wenn dann kann man nicht mehr aus dem Auto raus. Enorm eng.

2026-05-25 • via Nuitee
M
Marianne • solo_traveller • ch
8
2026-05-25 • via Nuitee
S
Schwarzentruber • couple • ch
8
Sehr empfehlenswert stimmte alles
2026-05-24 • via Nuitee
S
Simon • family_with_children • ch
10
2026-04-10 • via Nuitee
B
blöchliger • solo_traveller • ch
9
2026-04-08 • via Nuitee
G
Greg • couple • gb
10
2026-04-06 • via Nuitee
G
Greg • couple • gb
10
2026-04-06 • via Nuitee
G
Greg • couple • gb
10
2026-04-06 • via Nuitee
J
Jorge • family_with_children • ch
8
2026-03-23 • via Nuitee
B
Bogdan • solo_traveller • us
8
Very convenient, close to slopes, well connected by bus. Massive ski room to store the skiing gear and a sauna free to u
2026-03-22 • via Nuitee
C
Christian • couple • ch
9
Kurzbesuch in Flims
Pros:

Wir hatten ein sehr schönes Zimmer und das Personal war sehr freundlich.
Auch das reichhaltige Frühstück haben wir sehr genossen.
Parkplatz direkt vor dem Hotel - perfekt! Wir durften am nächsten Tag unser Auto sogar noch länger parkieren, da wir unsere Tochter auf dem Berg in Ihrer Saisonstelle besuchten.

Cons:

Alles war bestens - nichts zu bemängeln.

2026-03-16 • via Nuitee