Comfort Inn & Suites At CrossPlex Village

Hotels
•
Comfort
8.5 (1304 reviews)
2341 Crossplex Boulevard , Birmingham , US
+1 205-235-1738

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Room Quality
Cons:
Location
Food and Beverage

Categories

Cleanliness
8.33
Several reviews mentioned cleanliness positively, but a few noted issues in public areas.
Service
9.3
Consistently praised for friendliness and professionalism of the staff.
Location
7.84
Location received mixed feedback; some found it convenient, while others viewed it as questionable.
Room Quality
8.79
Rooms were described as clean, comfortable, and spacious.
Amenities
8.82
Basic amenities were provided, though some guests noted the need for USB charging options.
Value for Money
8.78
Value perceived as good considering the overall experiences shared by guests.
Food and Beverage
7.33
Breakfast was mentioned positively by some, while others found it lacking.
Overall Experience
8.8
Overall guest sentiment was positive, with minor complaints leading to this adjusted rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:09

Property Description

Modern Accommodations
Comfort Inn & Suites at CrossPlex Village in Birmingham offers stylish and comfortable 3-star accommodations. Each guest room is equipped with a flat-screen TV, air conditioning, and a spacious desk for your convenience.

Convenient Amenities
Enjoy a range of amenities during your stay, including a fitness centre, free private parking, and a shared lounge. Indulge in buffet and continental breakfast options each morning to start your day off right. Plus, take advantage of room service, a 24-hour front desk, and complimentary WiFi throughout the property.

Nearby Attractions
Located just a short distance from Legion Field and BJCC, this non-smoking hotel also provides easy access to Samford University and Alabama Splash Adventure. With Birmingham-Shuttlesworth International Airport nearby, your travel plans are made simple. Book your stay at Comfort Inn & Suites at CrossPlex Village for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHM

Location

Guest Reviews

8.5
Based on 1304 reviews
Cleanliness: 8.33
Service: 9.3
Location: 7.84
Room Quality: 8.79
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 7.33
Overall Experience: 8.8
S
Susan • family_with_children • us
8
2026-10-13 • via Nuitee
R
Ronnie Lott • solo_traveller • us
10
Clean comfortable room
Pros:

We stayed overnight after attending an Elevation Worship concert in Birmingham at BJCC Legacy Arena. It was just a short drive to the hotel. The staff was very friendly and helpful. The room was very clean and had a comfotable bed with enough pillows. The room was spacious and in addition to the desk there was a comfortable chair and ottoman. Breakfast was good and they even had blueberry waffles. I would definitely stay here again.

2026-10-13 • via Nuitee
A
Ashley • family_with_children • us
8
2026-10-13 • via Nuitee
J
Jeremy • family_with_children • us
10
2026-10-11 • via Nuitee
G
Gunnar • solo_traveller • de
7
Für die Durchreise perfekt
Pros:

Schönes Zimmer

2026-10-11 • via Nuitee
K
KELVIN • solo_traveller • us
8
2026-10-08 • via Nuitee
K
Kimielle • couple • us
10
2026-10-07 • via Nuitee
E
Emily • couple • us
10
2026-09-19 • via Nuitee
B
Bonds • solo_traveller • us
10
Pros:

Every one was very nice and the room was good and clean and breakfast was great.

2026-09-18 • via Nuitee
B
Bonds • solo_traveller • us
10
2026-09-18 • via Nuitee
P
Patrick • couple • us
5
2026-09-17 • via Nuitee
A
Ana • solo_traveller • es
8
Muy bien para una estancia de paso
Pros:

Todo correcto para una estancia de paso a las afueras de la ciudad

Cons:

Había bolsas de basura de huéspedes en el pasillo que no se recogieron hasta el día siguiente

2026-09-16 • via Nuitee
J
Jeremy • family_with_children • us
10
Everything was great, clean and safe in a neighborhood that isn’t very safe.
Pros:

Close to everything

Cons:

Shady area of Birmingham

2026-09-16 • via Nuitee
A
Aubrey • solo_traveller • us
8
2026-09-16 • via Nuitee
N
Nancy • couple • us
9
Pros:

That they had the higher toilet which is a must for me.

Cons:

The location is hard to get to.
Wish they served bacon instead of two types of sausage.

2026-09-12 • via Nuitee
J
Jeffie • couple • us
9
Friendly
Pros:

Excellent

Cons:

Excellent

2026-09-11 • via Nuitee
A
Anita • solo_traveller • us
10
Pros:

I enjoyed everything during my stay

Cons:

No complaints

2026-09-08 • via Nuitee
L
Luke • extended_group • us
3
Pretty disgusting facility
Pros:

Not much

Cons:

Staff member was extremely rude. Filthy bathroom

2026-09-07 • via Nuitee
A
April • couple • us
8
2026-08-31 • via Nuitee
A
Alice • family_with_children • us
9
Very clean and comfy!
Pros:

Everyone was very friendly!

2026-08-30 • via Nuitee