Comfort Inn & Suites At CrossPlex Village

Hotels
•
Comfort
8.5 (1198 reviews)
2341 Crossplex Boulevard , Birmingham , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Room service
Family rooms
Express check-in/check-out
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Room Quality
Cons:
Location
Food and Beverage

Categories

Cleanliness
8.33
Several reviews mentioned cleanliness positively, but a few noted issues in public areas.
Service
9.3
Consistently praised for friendliness and professionalism of the staff.
Location
7.84
Location received mixed feedback; some found it convenient, while others viewed it as questionable.
Room Quality
8.79
Rooms were described as clean, comfortable, and spacious.
Amenities
8.82
Basic amenities were provided, though some guests noted the need for USB charging options.
Value for Money
8.78
Value perceived as good considering the overall experiences shared by guests.
Food and Beverage
7.33
Breakfast was mentioned positively by some, while others found it lacking.
Overall Experience
8.8
Overall guest sentiment was positive, with minor complaints leading to this adjusted rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:09

Property Description

Modern Accommodations
Comfort Inn & Suites at CrossPlex Village in Birmingham offers stylish and comfortable 3-star accommodations. Each guest room is equipped with a flat-screen TV, air conditioning, and a spacious desk for your convenience.

Convenient Amenities
Enjoy a range of amenities during your stay, including a fitness centre, free private parking, and a shared lounge. Indulge in buffet and continental breakfast options each morning to start your day off right. Plus, take advantage of room service, a 24-hour front desk, and complimentary WiFi throughout the property.

Nearby Attractions
Located just a short distance from Legion Field and BJCC, this non-smoking hotel also provides easy access to Samford University and Alabama Splash Adventure. With Birmingham-Shuttlesworth International Airport nearby, your travel plans are made simple. Book your stay at Comfort Inn & Suites at CrossPlex Village for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 1198 reviews
Cleanliness: 8.33
Service: 9.3
Location: 7.84
Room Quality: 8.79
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 7.33
Overall Experience: 8.8
L
Lafayetto • family_with_children • us
10
Pros:

Ok

Cons:

Ol

2026-03-26 • via Nuitee
S
Shakina • couple • us
9
2026-03-26 • via Nuitee
L
LaToya • couple • us
10
2026-03-26 • via Nuitee
P
peters • solo_traveller • us
5
2026-03-25 • via Nuitee
M
Marvin • couple • us
6
May stay enjoyable.
Pros:

I liked the location and comfort of the room.

Cons:

I cannot think of anything I did not like.

2026-03-24 • via Nuitee
T
Tubbs • family_with_children • us
10
2026-03-20 • via Nuitee
M
Michelle • extended_group • us
9
Great stay for any events at the cross plex
Pros:

Location, breakfast

2026-03-18 • via Nuitee
M
Michelle • couple • us
9
Perfect stay for access to CrossPlex
Pros:

Its location to CrossPlex

Cons:

We weren’t able to get a cot so reserve early.

2026-03-15 • via Nuitee
K
Kara • family_with_children • us
10
Pros:

Front desk so helpful and so nice!

2026-03-12 • via Nuitee
M
Melissa • couple • us
9
I liked it
Pros:

Location

Cons:

I liked everything

2026-03-09 • via Nuitee
R
Resty • couple • us
9
Pros:

Near Birmingham Complex

Cons:

Walkway construction on walkway to Elevator on 1st Floor

2026-03-09 • via Nuitee
C
Christopher • solo_traveller • us
1
2026-03-08 • via Nuitee
C
Carter • couple • us
10
2026-03-07 • via Nuitee
B
Bernardo • family_with_children • mx
8
Pros:

relación calidad precio

Cons:

desayuno

2026-03-06 • via Nuitee
D
Dale • solo_traveller • us
10
I was only there for 12 hours, but a very nice clean hotel with good security
Pros:

Extremely clean hotel, great staff.

2026-03-03 • via Nuitee
D
Davis • couple • us
10
2026-03-02 • via Nuitee
L
Latina • couple • us
10
2026-03-02 • via Nuitee
K
Kevin • couple • us
10
Convenient, clean and good value for location.
Pros:

It was close to the CrossPlex, which is why we were there.

2026-02-27 • via Nuitee
T
Tabitha • solo_traveller • us
8
2026-02-26 • via Nuitee
C
Chris • solo_traveller • us
10
2026-02-23 • via Nuitee