Comfort Inn & Suites At CrossPlex Village

Hotels
•
Comfort
8.5 (1304 reviews)
2341 Crossplex Boulevard , Birmingham , us
+1 205-235-1738

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Room Quality
Cons:
Location
Food and Beverage

Categories

Cleanliness
8.33
Several reviews mentioned cleanliness positively, but a few noted issues in public areas.
Service
9.3
Consistently praised for friendliness and professionalism of the staff.
Location
7.84
Location received mixed feedback; some found it convenient, while others viewed it as questionable.
Room Quality
8.79
Rooms were described as clean, comfortable, and spacious.
Amenities
8.82
Basic amenities were provided, though some guests noted the need for USB charging options.
Value for Money
8.78
Value perceived as good considering the overall experiences shared by guests.
Food and Beverage
7.33
Breakfast was mentioned positively by some, while others found it lacking.
Overall Experience
8.8
Overall guest sentiment was positive, with minor complaints leading to this adjusted rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:09

Property Description

Modern Accommodations
Comfort Inn & Suites at CrossPlex Village in Birmingham offers stylish and comfortable 3-star accommodations. Each guest room is equipped with a flat-screen TV, air conditioning, and a spacious desk for your convenience.

Convenient Amenities
Enjoy a range of amenities during your stay, including a fitness centre, free private parking, and a shared lounge. Indulge in buffet and continental breakfast options each morning to start your day off right. Plus, take advantage of room service, a 24-hour front desk, and complimentary WiFi throughout the property.

Nearby Attractions
Located just a short distance from Legion Field and BJCC, this non-smoking hotel also provides easy access to Samford University and Alabama Splash Adventure. With Birmingham-Shuttlesworth International Airport nearby, your travel plans are made simple. Book your stay at Comfort Inn & Suites at CrossPlex Village for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHM

Location

Guest Reviews

8.5
Based on 1304 reviews
Cleanliness: 8.33
Service: 9.3
Location: 7.84
Room Quality: 8.79
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 7.33
Overall Experience: 8.8
N
Nancy • couple • us
9
Pros:

That they had the higher toilet which is a must for me.

Cons:

The location is hard to get to.
Wish they served bacon instead of two types of sausage.

2026-09-12 • via Nuitee
J
Jeffie • couple • us
9
Friendly
Pros:

Excellent

Cons:

Excellent

2026-09-11 • via Nuitee
A
Anita • solo_traveller • us
10
Pros:

I enjoyed everything during my stay

Cons:

No complaints

2026-09-08 • via Nuitee
L
Luke • extended_group • us
3
Pretty disgusting facility
Pros:

Not much

Cons:

Staff member was extremely rude. Filthy bathroom

2026-09-07 • via Nuitee
A
April • couple • us
8
2026-08-31 • via Nuitee
A
Alice • family_with_children • us
9
Very clean and comfy!
Pros:

Everyone was very friendly!

2026-08-30 • via Nuitee
N
Nelson • family_with_children • us
8
Stay was satisfactory. Could have been better.
Pros:

Breakfast was pretty good. Staff was ok.

Cons:

Couch was in room was old, warn, and had stains.
People that stayed in the room above was very loud.
Sounded like they where rearranging the room.

2026-08-30 • via Nuitee
S
Sathishkumar • family_with_children • ca
8
2026-08-28 • via Nuitee
J
John Wesley • couple • us
10
2026-08-27 • via Nuitee
J
Jasmine • couple • us
10
2026-08-27 • via Nuitee
C
Curtis • solo_traveller • us
10
Catrice's 5 points Crossplex review
Pros:

This was Mr. Wilkins first time visiting and All of the front desk staff we came in contact with were very professional and accommodating. Tiffany, Von, Keyshia and a new lady were very friendly. Thanks for hiring them all. They represent your establishment well. Please let them know to keep up the good work!! I (Catrice Fluker) his caretaker was very PLEASED!!

Cons:

No comment

2026-08-25 • via Nuitee
T
Tonya • couple • us
9
2026-08-24 • via Nuitee
P
Poornima • family_with_children • in
5
Pros:

The room was good and the beds were comfortable

Cons:

There was water n leaking from the flush tank. The breakfast was not good. There was no butter but vegetable oil concentrate

2026-08-23 • via Nuitee
M
Ms Foxy • solo_traveller • us
10
2026-08-22 • via Nuitee
C
Cecilia • solo_traveller • us
7
2026-08-18 • via Nuitee
K
Kirby • couple • us
9
Short stay, excellent price, clean hotel, nice staff
Pros:

Room very nice and clean, bed very comfortable

Cons:

No issues with property

2026-08-17 • via Nuitee
J
Justin • solo_traveller • us
9
2026-08-12 • via Nuitee
W
Walker • solo_traveller • us
5
2026-08-09 • via Nuitee
M
mia • solo_traveller • us
10
2026-08-05 • via Nuitee
M
Monica • couple • us
10
2026-08-03 • via Nuitee