Comfort Inn & Suites At CrossPlex Village

Hotels
•
Comfort
8.5 (1184 reviews)
2341 Crossplex Boulevard , Birmingham , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Room service
Family rooms
Express check-in/check-out
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Room Quality
Cons:
Location
Food and Beverage

Categories

Cleanliness
8.33
Several reviews mentioned cleanliness positively, but a few noted issues in public areas.
Service
9.3
Consistently praised for friendliness and professionalism of the staff.
Location
7.84
Location received mixed feedback; some found it convenient, while others viewed it as questionable.
Room Quality
8.79
Rooms were described as clean, comfortable, and spacious.
Amenities
8.82
Basic amenities were provided, though some guests noted the need for USB charging options.
Value for Money
8.78
Value perceived as good considering the overall experiences shared by guests.
Food and Beverage
7.33
Breakfast was mentioned positively by some, while others found it lacking.
Overall Experience
8.8
Overall guest sentiment was positive, with minor complaints leading to this adjusted rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:09

Property Description

Modern Accommodations
Comfort Inn & Suites at CrossPlex Village in Birmingham offers stylish and comfortable 3-star accommodations. Each guest room is equipped with a flat-screen TV, air conditioning, and a spacious desk for your convenience.

Convenient Amenities
Enjoy a range of amenities during your stay, including a fitness centre, free private parking, and a shared lounge. Indulge in buffet and continental breakfast options each morning to start your day off right. Plus, take advantage of room service, a 24-hour front desk, and complimentary WiFi throughout the property.

Nearby Attractions
Located just a short distance from Legion Field and BJCC, this non-smoking hotel also provides easy access to Samford University and Alabama Splash Adventure. With Birmingham-Shuttlesworth International Airport nearby, your travel plans are made simple. Book your stay at Comfort Inn & Suites at CrossPlex Village for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 1184 reviews
Cleanliness: 8.33
Service: 9.3
Location: 7.84
Room Quality: 8.79
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 7.33
Overall Experience: 8.8
T
Tamara • couple • us
8
2026-02-12 • via Nuitee
A
Anthony • couple • us
9
Thank you!
2026-02-12 • via Nuitee
S
Sherry • solo_traveller • us
7
Cons:

I stayed on the 1st floor & I constantly heard the door open & close all night & early morning hours

2026-01-30 • via Nuitee
E
Erick • family_with_children • us
9
2026-01-27 • via Nuitee
B
Briana • couple • us
10
10/10 can’t wait to stay again!
Pros:

Needed to stay close to the Crossplex and this was the perfect location. Friendly staff. Decent breakfast. Large rooms. Clean property!

Cons:

If I had to say anything, I’d like to see more meat choices for breakfast.

2026-01-26 • via Nuitee
J
Johnny • couple • us
10
2026-01-18 • via Nuitee
R
Ron • family_with_children • us
7
Ok but disappointing
Pros:

Breakfast was good

Cons:

That t could not earn points for the stay

2026-01-15 • via Nuitee
D
Debra • couple • us
9
Pros:

The staff was great with every coming and going

Cons:

Didn't have a tub to relax in but it was great stay

2026-01-15 • via Nuitee
J
Jacqueline • couple • us
8
Good
Pros:

Close to my event

Cons:

Nothing

2026-01-13 • via Nuitee
S
Shemeka • family_with_children • us
10
2026-01-09 • via Nuitee
A
Antwon • family_with_children • us
10
2026-01-04 • via Nuitee
V
Veronica • couple • us
9
2026-01-02 • via Nuitee
M
Marva • family_with_children • us
9
Pros:

Loved the breakfast

Cons:

I did not like when when some other guests kept letting their door slam when leaving out or going into their room.

2026-01-02 • via Nuitee
D
Dan • solo_traveller • us
10
2026-01-02 • via Nuitee
A
Askew • couple • us
10
2025-12-30 • via Nuitee
L
Lovelady • family_with_children • us
8
Pros:

Nice and clean

Cons:

Locaation

2025-12-29 • via Nuitee
J
Jenna • couple • us
3
2025-12-29 • via Nuitee
R
Rose • couple • us
6
2025-12-27 • via Nuitee
L
LouAnn • family_with_children • us
9
2025-12-23 • via Nuitee
B
Burton • family_with_children • fr
10
2025-12-20 • via Nuitee