Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Very clean rooms and daily housekeeping
Exceptional, attentive and helpful staff
Large, comfortable and modern rooms
Excellent, varied breakfast selection
Good amenities: pool and fitness centre
Convenient central location near attractions
Cons:
Nearby construction and noisy streets affecting access
Difficult taxi access / detours due to roadworks
Location under development; some safety/interest concerns reported
Minor room omissions (e.g., no kettle) and occasional limited continental breakfast items

Categories

Cleanliness
9.4
Consistently praised across reviews — rooms and public areas described as very clean, daily housekeeping and new installations noted.
Service
9.6
Staff repeatedly highlighted as friendly, attentive and helpful (extended check-out, problem resolution, concierge assistance); service is a standout feature.
Location
8
Convenient central location near sights and the old town, but several guests report heavy nearby construction, noisy streets, difficult taxi access and occasional neighbourhood concerns.
Room Quality
9.6
Rooms described as large, modern, comfortable with good beds and well maintained; a few minor notes (e.g., no kettle in some rooms, floor/height preferences).
Amenities
9
Good on-site facilities reported (pool, fitness centre, modern installations) and generally well kept; minor omissions noted (e.g., kettle).
Value for Money
8
Some guests explicitly call the price appropriate, but construction-related disruption and location development reduce perceived value for others.
Food and Beverage
9.4
Breakfast is frequently described as spectacular and very varied with a large selection; a minority found continental options limited or certain items less to their taste.
Overall Experience
9
Overall very positive — guests felt well cared for and pampered with excellent service and cleanliness, tempered mainly by external construction/noise issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:44

Property Description

Luxurious Accommodation
Holiday Inn & Suites Jakarta Gajah Mada, an IHG Hotel, offers upscale accommodation just 1 km from Museum Bank Indonesia. The 4-star hotel boasts a fitness centre, free private parking, and a garden, providing guests with a comfortable and convenient stay.

Culinary Delights
Indulge in a culinary journey at the hotel's restaurant, serving a variety of American, Indonesian, and local cuisine. Special dietary requests such as vegetarian, dairy-free, and halal options are also catered to, ensuring a delightful dining experience for all guests.

Relaxation and Convenience
Unwind on the sun terrace or in selected rooms with a kitchenette featuring a fridge and microwave. With amenities like room service, a 24-hour front desk, and free WiFi, Holiday Inn & Suites Jakarta Gajah Mada guarantees a relaxing and hassle-free stay.

Book your stay now at Holiday Inn & Suites Jakarta Gajah Mada for a memorable experience in Jakarta!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Location

Guest Reviews

9
Based on 1782 reviews
Cleanliness: 9.4
Service: 9.6
Location: 8
Room Quality: 9.6
Amenities: 9
Value for Money: 8
Food and Beverage: 9.4
Overall Experience: 9
M
Martina • couple • it
10
Pros:

Camera spaziosa e pulita, buona posizione

2026-10-31 • via Nuitee
L
Lisa • extended_group • pt
10
FANTASTICO CONFORTO
Pros:

CAMAS E ALMOFADAS

Cons:

SERVIÇO AO PEQUENO ALMOÇO

2026-10-30 • via Nuitee
E
Edwini • solo_traveller • au
9
2026-10-30 • via Nuitee
A
Arkadiusz • extended_group • pl
9
Great chain hotel in the city center
Pros:

A large, modern hotel in the city center. The rooms are big, comfortable, and clean. The staff is friendly and helpful. The breakfasts are spectacular - a huge selection, with something for everyone.

Cons:

Not a very interesting or safe neighborhood

2026-10-26 • via Nuitee
A
Asaad • couple • om
9
2026-10-20 • via Nuitee
J
Jan • family_with_children • nl
9
Pros:

De locatie, het ontbijt, maar vooral het personeel.

Cons:

De bouwput voor het hotel, maar daar is door het hotel weinig aan te doen.

2026-10-19 • via Nuitee
Y
Yoselin • extended_group • es
9
Pros:

Instalaciones nuevas
Todo muy limpio y cuidado

2026-10-19 • via Nuitee
T
TatyGold • family_with_children • de
10
Pros:

Die Erwartungen wurden mehr als übertroffen.
Vom Empfang, bis zum Zimmer, Frühstück, Fitnesstudio und Schwimmbad alles Top.
Wir haben uns wirklich verwöhnt gefühlt.
Hier wird wirklich große Aufmerksamkeit auf das Wohlbefinden des Kundes gebracht.
Vielen Dank an das ganzes Hotel Team.
Danke an die Houseeping für unsere gemütliche und angenehme Aufenthalt.

Cons:

Alles war super

2026-10-14 • via Nuitee
M
Marina • solo_traveller • es
9
2026-10-12 • via Nuitee
M
Masahito • solo_traveller • jp
9
非常に満足
Pros:

鍵を部屋に忘れてしまった際の対応、チェックアウト時間2時間の延長等の対応が、素晴らしかったです。ありがとうございました^_^

Cons:

前の道路が工事中過ぎて、タクシーが遠回り、または、辿りつきにくい。

2026-10-12 • via Nuitee
A
Angelina • solo_traveller • ru
10
Pros:

Отличные номера, убираются каждый день, большой ассортимент на завтрак, рекомендую к проживанию

2026-10-12 • via Nuitee
G
Goubert • couple • fr
10
Pros:

Logement propre, lit confortable, et très bon petit déjeuner.

2026-10-09 • via Nuitee
E
Egor • solo_traveller • id
10
2026-10-08 • via Nuitee
H
Horton • solo_traveller • us
10
2026-10-07 • via Nuitee
Q
QINYI • family_with_children • cn
8
2026-10-07 • via Nuitee
J
Jens • solo_traveller • de
8
2026-09-19 • via Nuitee
R
Romain • couple • fr
10
Pros:

Personnel accueillant
Chambres propres, confortables, modernes
Belle piscine
Petit déjeuner très varié

Cons:

Rien

2026-09-19 • via Nuitee
D
David • couple • gb
10
No better place to stay in Jakarta.
Pros:

Everything about this hotel is fabulous.
The staff will go out of their way to help.
The breakfast is amazing.

Cons:

Nothing

2026-09-16 • via Nuitee
M
Michael • solo_traveller • de
9
Pros:

Großes sauberes Zimmer. Gute Lage. Gutes Frühstück. Freundliches Personal.

2026-09-15 • via Nuitee
L
Laura Aurelie Camille • couple • fr
8
Séjour très agréable, personnel adorable
Pros:

Le service, la propreté des chambres, la taille de notre chambre, le personnel, la diversité des aliments proposés au petit dej, le bar

Cons:

L’environnement bruyant avec les travaux et la circulation, le petit dej continental n’était pas très fourni contrairement au petit dej local

2026-09-15 • via Nuitee