Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Cleanliness
Exceptional service
Great food variety
Convenient location
Cons:
Housekeeping communication issues
No smart TV in rooms

Categories

Cleanliness
9.95
A calm, clean and orderly place to stay.
Service
10
Exceptional staff service, particularly in celebrating guest occasions.
Location
9.42
Conveniently located for exploring cultural and historical attractions.
Room Quality
9.76
Spacious rooms with well-maintained facilities.
Amenities
9.41
Good facilities and services available.
Value for Money
9.94
Food quality and hotel service are worth the price.
Food and Beverage
9.9
Delicious food with a wide variety.
Overall Experience
10
A memorable experience with excellent attention to detail.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:40

Property Description

Luxurious Accommodation
Holiday Inn & Suites Jakarta Gajah Mada, an IHG Hotel, offers upscale accommodation just 1 km from Museum Bank Indonesia. The 4-star hotel boasts a fitness centre, free private parking, and a garden, providing guests with a comfortable and convenient stay.

Culinary Delights
Indulge in a culinary journey at the hotel's restaurant, serving a variety of American, Indonesian, and local cuisine. Special dietary requests such as vegetarian, dairy-free, and halal options are also catered to, ensuring a delightful dining experience for all guests.

Relaxation and Convenience
Unwind on the sun terrace or in selected rooms with a kitchenette featuring a fridge and microwave. With amenities like room service, a 24-hour front desk, and free WiFi, Holiday Inn & Suites Jakarta Gajah Mada guarantees a relaxing and hassle-free stay.

Book your stay now at Holiday Inn & Suites Jakarta Gajah Mada for a memorable experience in Jakarta!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for Rp 460,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 1639 reviews
Cleanliness: 9.95
Service: 10
Location: 9.42
Room Quality: 9.76
Amenities: 9.41
Value for Money: 9.94
Food and Beverage: 9.9
Overall Experience: 10
N
Nadia • couple • be
8
2026-04-04 • via Nuitee
M
MUNTHER • family_with_children • sa
9
2026-04-04 • via Nuitee
Y
YUTAKA • couple • jp
10
2026-04-01 • via Nuitee
S
Stephan • solo_traveller • de
8
Ok
Pros:

Pool

Cons:

Checkin viel zu lange

2026-03-25 • via Nuitee
Y
Yap Cheong • couple • my
9
Pros:

Clean, great breakfast great hospitality.

Cons:

Nothing

2026-03-24 • via Nuitee
L
Latumahina • family_with_children • nl
8
2026-03-22 • via Nuitee
H
Hongjun • extended_group • cn
10
2026-03-20 • via Nuitee
J
Jure • couple • si
10
2026-03-18 • via Nuitee
6
622dinis • Solo travel
10
ALL ASPECT 5 STAR RATE FOR THIS HOTEL
Pros:

I stayed for one night as a business traveler and was very satisfied with every aspect of my stay at this hotel. The cleanliness is top-notch, and the room size is spacious and comfortable.

The breakfast was fantastic, offering a wide variety of food options to suit different tastes. In terms of value for money, it is very affordable considering the excellent facilities provided.

The service was amazing—staff were attentive and welcoming throughout my stay. The location is also perfect, within walking distance to Petak 6, where you can explore a great selection of local food.

I will definitely be coming back again.

2026-03-17 • via Tripadvisor
M
MUHAMMAD AZWAN • family_with_children • my
10
Pros:

Everything

Cons:

None

2026-03-13 • via Nuitee
F
Faizul faiz • couple • my
10
2026-03-13 • via Nuitee
X
Xiance • extended_group • cn
10
nice stay
Pros:

awesome breakfast, over expectation.

Cons:

none

2026-03-12 • via Nuitee
M
Mohamad Naser • extended_group • my
10
2026-03-10 • via Nuitee
W
Wong • family_with_children • my
10
2026-03-08 • via Nuitee
P
peter • couple • be
8
2026-03-08 • via Nuitee
C
Colin • couple • gb
6
OK hotel with terrible restaurant
Pros:

Nice hotel with good facilities. Most staff were pleasant.

Cons:

The restaurant was awful. Food was poor and service very slow. When our food arrived, they turned off the background music and started rearranging the tables and chairs all around us. This made it an unpleasant experience. When we complained when leaving, the woman taking our money just smiled and reacted like we were complimenting her!

We also had a call from reception asking how our stay was. We told them about the bad experience at the restaurant, but they just thanked us for our answer and made no attempt at apologising or improving things. If you are not going to react to criticism, don't bother asking.

2026-03-07 • via Nuitee
R
RamSiliconValley • Couples • Palo Alto, California
10
Great choice of hotel for a tourist visit to Jakarta.
Pros:

Wonderful hotel. Good location in old town, very clean and comfortable, great views of Jakarta, and one of the best breakfast buffets. The breakfast buffet was lavish, with Indonesian, western, and other cuisines represented.

2026-03-06 • via Tripadvisor
S
Stanley • solo_traveller • au
8
Overall it is nice to stay
Pros:

Breakfast is OK, and the location is close to the China town, but the MRT project is make the traffic very crowded around the hotel. The staffs are very friendly and helpful.

Cons:

The safe box was not work well even the staff set it when the first day I checked in, but it couldn't use again after a few days.
Spa girl massage was not professional and the service time was less than price list.

2026-03-06 • via Nuitee
I
Ieva • couple • lt
8
Great place to stay steps away from Chinatown
Pros:

Large room and bathroom, comfortable and huge bed. Very nice Jamarta view. Good pool. Amazing service. Close to Chinatown, that was an advantage for us. Very clean!

Cons:

Very loud aircon and strange smell in the room. One can live with that but it kept bugging me.

2026-03-05 • via Nuitee
J
JALEEL • family_with_children • my
9
Honesty Is The Best Policy
Pros:

The cleanliness of the room we stayed was superb.Infact when we checked out and left for Bandung,my friend inadvertantly left his wallet in the room.We were glad that the front liners who had safely kept the wallet till we return.Kudos for the honesty of the cleaners.5***** rating.Will surely choose this hotel for our next visit to Jakarta.

Cons:

Please place/put more sofa and chairs for guest in the main lobby as it is now inadequate.

2026-03-03 • via Nuitee