Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Cleanliness
Exceptional service
Great food variety
Convenient location
Cons:
Housekeeping communication issues
No smart TV in rooms

Categories

Cleanliness
9.95
A calm, clean and orderly place to stay.
Service
10
Exceptional staff service, particularly in celebrating guest occasions.
Location
9.42
Conveniently located for exploring cultural and historical attractions.
Room Quality
9.76
Spacious rooms with well-maintained facilities.
Amenities
9.41
Good facilities and services available.
Value for Money
9.94
Food quality and hotel service are worth the price.
Food and Beverage
9.9
Delicious food with a wide variety.
Overall Experience
10
A memorable experience with excellent attention to detail.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:40

Property Description

Luxurious Accommodation
Holiday Inn & Suites Jakarta Gajah Mada, an IHG Hotel, offers upscale accommodation just 1 km from Museum Bank Indonesia. The 4-star hotel boasts a fitness centre, free private parking, and a garden, providing guests with a comfortable and convenient stay.

Culinary Delights
Indulge in a culinary journey at the hotel's restaurant, serving a variety of American, Indonesian, and local cuisine. Special dietary requests such as vegetarian, dairy-free, and halal options are also catered to, ensuring a delightful dining experience for all guests.

Relaxation and Convenience
Unwind on the sun terrace or in selected rooms with a kitchenette featuring a fridge and microwave. With amenities like room service, a 24-hour front desk, and free WiFi, Holiday Inn & Suites Jakarta Gajah Mada guarantees a relaxing and hassle-free stay.

Book your stay now at Holiday Inn & Suites Jakarta Gajah Mada for a memorable experience in Jakarta!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for Rp 460,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 1597 reviews
Cleanliness: 9.95
Service: 10
Location: 9.42
Room Quality: 9.76
Amenities: 9.41
Value for Money: 9.94
Food and Beverage: 9.9
Overall Experience: 10
H
hidetaka family_with_children jp
9
2026-02-14 via Nuitee
S
sharen couple my
9
2026-02-14 via Nuitee
H
H.PENGIRANMASNAH PHDAMIT extended_group bn
8
WE SHALL RETURN...
Pros:

- Hotel room
- nice bedroom
- wide spread of food for breakfast
- Quick action by restaurant staff in clearing utensils after finish eating
- friendly and helpful staff

Cons:

- Quiet far to get to the city central and always bad traffic
- Pillowcase smelt musty
- Water pressure in the bathroom not strong enough to have a satisfying shower experience

2026-02-14 via Nuitee
S
Sung Lin family_with_children tw
10
2026-02-11 via Nuitee
J
Julian solo_traveller de
10
2026-02-11 via Nuitee
K
KEIZO couple jp
9
2026-02-10 via Nuitee
R
Rui family_with_children fr
10
2026-02-09 via Nuitee
J
junqing family_with_children gb
10
Pros:

员工非常热情,房间面积大

2026-02-08 via Nuitee
B
Bader couple om
9
2026-01-31 via Nuitee
J
Jakob family_with_children de
9
Pros:

Geräumiges Zimmer, super Gym, sehr gutes Frühstück, freundliches Personal

Cons:

Ein bisschen zu viele Kameras überall

2026-01-29 via Nuitee
K
kotaro couple jp
10
2026-01-29 via Nuitee
D
Derek solo_traveller gb
10
Excellent breakfast with friendly attentive staff and clean and comfortable rooms.
Pros:

Staff went above and beyond especially Nova the concierge.

Cons:

Nothing.

2026-01-28 via Nuitee
A
Aaron solo_traveller us
9
good stay
Pros:

Staff is excellent, place is great, price is good to for location

Cons:

the room felt dusty; the carpets needed to be vacuumed more thoroughly.

2026-01-26 via Nuitee
M
Marlice solo_traveller fr
10
2026-01-24 via Nuitee
B
Brett couple au
9
2026-01-23 via Nuitee
S
SATHIEA SEELEAN extended_group my
8
2026-01-20 via Nuitee
G
Gazali extended_group my
8
is the great location where we can go move to others place very fast
Pros:

great

Cons:

smoking area room inside the hotel building with free hot drink facilities.

2026-01-19 via Nuitee
T
TINGYU extended_group cn
10
2026-01-19 via Nuitee
M
Mie family_with_children jp
9
快適
Pros:

お部屋が広く、清潔で快適に過ごせました。シャワールームのお湯もすぐに温かくなります。朝食も種類が豊富で充実していました。スタッフの方の施設の説明が丁寧で親切でした。

Cons:

朝食のコーヒーや紅茶の飲み物が注文しなければ持ってきてもらえないため、混み合っている時間は届くまで時間がかかります。ホットコーヒー、紅茶のみサーバーにした方が待たずに済むかな、と思いました。

2026-01-19 via Nuitee
A
Angela family_with_children nl
9
Mooi hotel om als familie bij elkaar te kunnen zijn in dezelfde kamer.
Pros:

We verbleven in de prachtige family suite met 2 slaapkamers op de 26e etage. Echt een prachtig appartementje met alle faciliteiten die je je wensen kunt. Ook het zwembad was prachtig. Met name ‘s avonds.

Cons:

Het eten en drinken in het hotel is behoorlijk prijzig. Bij de poolbar waren we 195K rupia kwijt voor 4x cola. En hoewel het buffet echt prachtig en zeer uitgebreid is vonden we het eigenlijk echt te duur.

2026-01-19 via Nuitee