Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Small room size
Noise from neighbors

Categories

Cleanliness
8.69
Clean and tidy accommodations mentioned positively in multiple reviews.
Service
8.96
Friendly and helpful staff consistently praised across various reviews.
Location
9.2
Location is highlighted as excellent and strategic in many reviews.
Room Quality
7.65
Rooms were cited as small and some concerns about layout, but overall functionality noted.
Amenities
8.18
Basic amenities mentioned, with some room for improvement.
Value for Money
8.54
Good value for the location, though some felt pricing was on the higher side.
Food and Beverage
8.79
Food quality received positive feedback in several reviews.
Overall Experience
8.76
Many guests found their stay enjoyable with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 11:58

Property Description

Prime Location in Melbourne CBD
Located on bustling Lonsdale Street, ibis Melbourne Central Hotel offers easy access to dining, shopping, and entertainment options. Explore Federation Square and Bourke Street Mall within minutes.

Modern Rooms with Top Amenities
Relax in contemporary rooms equipped with a minibar, 49-inch Smart TV, and Chromecast. Unwind in the open plan bathroom with a luxurious rainfall shower. Enjoy 24-hour in-room dining for your convenience.

Dining Excellence and More
Indulge in delectable meals at Pretty Boy Italian steakhouse, offering options for both adults and children. Start your day with a hearty buffet breakfast. With an on-site restaurant, cafe, and bar, your culinary desires are well catered for.

Book now to experience the perfect blend of comfort and convenience at ibis Melbourne Central Hotel.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs AUD 80 per day.

Location

Guest Reviews

8.6
Based on 6408 reviews
Cleanliness: 8.69
Service: 8.96
Location: 9.2
Room Quality: 7.65
Amenities: 8.18
Value for Money: 8.54
Food and Beverage: 8.79
Overall Experience: 8.76
S
SANCHIT • solo_traveller • in
10
Harshita was fantastic at the front desk!
2026-06-18 • via Nuitee
G
Guthridge • solo_traveller • au
8
2026-06-17 • via Nuitee
B
Bernard • couple • au
3
Unfortunately didn’t want to spend time in room
Cons:

Room TOO small especially if you have a walking aid

2026-06-16 • via Nuitee
A
Anne • solo_traveller • au
8
Satisfactory. Staff very helpful.
Pros:

Had breakfast at Golden Mug Cafe, which was fine.

Cons:

Lack of a chair to sit on in room not helpful
I like a desk or small table and chair.

2026-06-16 • via Nuitee
S
Sindee • solo_traveller • au
9
good value and location
Pros:

Location was great, had a mini fridge. bed good. a microwave would been nice.

Cons:

Restaurant open more during the day

2026-06-15 • via Nuitee
S
SHUYU • couple • tw
10
住第二次了很方便。簡單實惠！
Pros:

地點方便

Cons:

電梯設定關上門就要重新來過 。習慣就好。

2026-06-15 • via Nuitee
T
Thaison • family_with_children • au
10
2026-06-15 • via Nuitee
A
Anastasia Artantri • family_with_children • au
8
2026-06-15 • via Nuitee
T
Teresa • couple • au
9
2026-06-14 • via Nuitee
J
Jill • family_with_children • au
8
Good stay
Pros:

Excellent breakfast

Cons:

Basin in main room. Not allowed to book car parking after i booked hotel

2026-06-14 • via Nuitee
H
Hayes • couple • au
9
2026-06-14 • via Nuitee
N
Neil Allen • couple • au
8
2026-06-13 • via Nuitee
O
Omri • solo_traveller • il
8
2026-06-13 • via Nuitee
L
Lauchlan • solo_traveller • au
10
2026-06-12 • via Nuitee
M
Matt • couple • au
1
Staff behavior unacceptable.
Pros:

Location

Cons:

The staff.

Requested a late checkout.
Was told to pay “whenever” for the checkout.
Was woken up by house keeping.
Was then woken up by reception calling me.
Was then woken up by staff knocking on my door.
Was then woken up by reception calling me.

Just unbelievable, I specifically requested a late checkout so I could sleep, and the staff just couldn’t care less. I’ve never experienced anything like this at a hotel. Being woken up 4 times after requesting a late checkout is absolutely unacceptable.

We have around 10-15 people staying here a year for work. Will be recommending that we move hotels next year.

2026-06-12 • via Nuitee
E
Eddie • couple • sg
10
Great price, great compact room , best location
Pros:

Flight was delayed n they gave me late checkout time till 5pm for a very small fee. Such readiness to help !

Cons:

Digital fugitives may struggle as counters are self-manned. Thankfully Novotel staff are there in person to assist in urgent cases.

2026-06-12 • via Nuitee
A
AHMAD ALI • couple • cy
10
2026-06-11 • via Nuitee
A
ARTEM • couple • kz
10
2026-06-11 • via Nuitee
C
catherine • couple • fr
10
2026-06-10 • via Nuitee
J
Jireh • couple • au
7
2026-06-09 • via Nuitee