Momentus Serviced Residences Novena

Hotels
8.2 (169 reviews)
12 Shan Road , Singapore , sg

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Well maintained building
Adequate facilities
Cons:
Limited cleaning service
Price could be lower

Categories

Cleanliness
7.55
Cleaning is done only twice a week, leading to concerns about floor cleanliness.
Service
9.05
Standard service quality for this hotel tier.
Location
8.55
Close to several amenities, including nearby parks and a malt shop.
Room Quality
8.05
Well-maintained building with adequate room facilities.
Amenities
8.55
Includes kitchen, large refrigerator, and laundry facilities.
Value for Money
7.55
Could be more affordable for longer stays.
Food and Beverage
8.05
A few dining options available nearby.
Overall Experience
8.25
Overall positive experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:37

Property Description

Luxurious Accommodation with Convenient Location
Located just minutes away from popular shopping destinations like Mustafa Centre and ION Orchard Mall, Momentus Serviced Residences Novena offers a comfortable stay with modern amenities. The 4-star aparthotel boasts air-conditioned units with a fully equipped kitchen, free WiFi, and free private parking.

Relaxation and Recreation
Guests can unwind in the outdoor swimming pool or work out at the fitness centre during their stay. The garden area provides a peaceful retreat for those looking to relax amidst the bustling city.

Accessible and Welcoming
With facilities for disabled guests, Momentus Serviced Residences Novena ensures that all guests feel welcome and catered to. Book your stay now to experience luxury and convenience in the heart of Singapore.

Important information:

This property will not accommodate hen, stag or similar parties.
Please inform Momentus Serviced Residences Novena in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.
A damage deposit of SGD 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that the payable total price may be increased by 1% due to the GST increase in 2024.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.2
Based on 169 reviews
Cleanliness: 7.55
Service: 9.05
Location: 8.55
Room Quality: 8.05
Amenities: 8.55
Value for Money: 7.55
Food and Beverage: 8.05
Overall Experience: 8.25
G
Gurdeep family
8
Pros:

Great place to stay in Singapore :)

2025-07-16 via Nuitee
Y
Yaping
8
Pros:

A well maintained building. A few dining options nearby.

2025-07-09 via Nuitee
S
Shrirang solo traveller au
7
Good
2025-07-06 via Nuitee
V
Verified traveler
8
キッチン、大型冷蔵庫、長期滞在におすすめ
Pros:

Baristierロードから坂を歩いて数分、中山公園近く、Aloftホテルから近い、Novenaスクエアにも徒歩圏内ではあるが10分くらいかかる。洗濯機、冷蔵庫、キッチンが付いており長期にはおすすめではある。ただし清掃は週に2回なので床の汚れは気になる。もう少し安ければリピートしても良いかもしれない

2025-07-05 via Nuitee
A
André solo traveller no
10
Exceptional
2025-06-29 via Nuitee
S
Sweety young couple in
1
Bad
2025-06-28 via Nuitee
L
Lubos review category business travellers cz
9
Superb
2025-06-05 via Nuitee
S
Saketdave family with young children in
9
Superb
2025-05-25 via Nuitee
R
Roselyn family with young children nz
9
Superb
Pros:

The apartments were spacious and clean, the bedrooms a little tight due to the beds, nevertheless enough room to move around. We had balconies attached with ours, the balcony was also spacious, we had washing machines, bathrooms are spacious, the rooms are well appointed, nice and quiet in the evenings no street noise. . The location is perfect just a few minutes walk to the mall and public transport. We had Nana greet us upon arrival she was lovely and informed us of all the instructions we needed applicable to our room facilities. Very safe and tidy accommodation.
Throughly enjoyed our stay. Thank you 😊

Cons:

Just minors things would helped make our stay more convenient however still no biggie. There was no dishwashing liquid, or soap powder for the washing machine, you have to purchase your own, however would be nice for guests to have at least enough for one wash on their first night stay. Low on toilet paper, and some power sockets didn't work, which was a bit of an inconvenience as there isn't enough of them to begin with. However as we had booked two rooms it didn't inconvenience us too much as we could use the sockets in the other room, but best to check the sockets as soon as you arrive and notify staff. Apart from that nothing to fault the place is one of the best in Singapore and we'd definitely stay there on our next visit.

2025-05-17 via Nuitee
Y
Yovan review category business travellers hk
8
Very good
2025-05-14 via Nuitee
L
Lai solo traveller au
7
Good
2025-04-05 via Nuitee
S
Sanjeev review category business travellers in
10
Exceptional
2025-03-29 via Nuitee
C
Collin family with young children gb
9
Met the majority of what I required from this stay.
Pros:

Staff: Santhi and her colleague - so helpful. with cheerful disposition.
Quiet neighbourhood (may not be to everyone's liking), easy to get around. The property I rented had a balcony - this was spacious.
Vast majority of what was in the property, I was happy with (induction hob - slightly tricky to work (pictorial laminate on how to use?)

Cons:

Odd nature of swimming pool (position: by reception - would feel a bit self-conscious), no area for sun lounging - surrounding pool area is covered, shape of pool more - suited for laps).
Very small gym.
Could do with a small frying pan.
Simple balcony furniture would be nice for an evening sit-out.

2025-03-21 via Nuitee
N
Ni young couple sg
9
Will come back.
Pros:

Walking distance to novena MRT and ME hospital. Quiet and the curtain dark, which the most important for my sleep.

Cons:

They need to put a new equipment like cattle.

2025-03-09 via Nuitee
R
Racheal family with young children ca
9
Superb
Pros:

Nana from check in to check out was very helpful and a service superstar. Same with the cleaning crew and security guards. The apartment was safe, comfortable and conveniently located around the Novena area where it’s easy to get around for food and exploring town.

2025-03-06 via Nuitee
A
Angelia family with young children au
9
It lived up to my expectations but just a bit more would have been so much better.
Pros:

The staff were very helpful and the bed was comfortable

Cons:

The bed could have been bigger ie a king size instead of queen.

2025-02-13 via Nuitee
C
Christine family with young children id
10
Exceptional
2025-02-06 via Nuitee
Y
Yuni family with young children id
10
Exceptional
2025-01-31 via Nuitee
B
Bonna family with young children us
8
Fairly good stay.
Pros:

Friendly staff, extra second bathroom helps for the 3 of us.
Two hawker food courts 15-20 minutes walk down the hill. Has plenty of restaurants and a supermarket nearby.

Cons:

The location is far from MRT, not convenient and buses are 15 minutes walk down the hill.
The master bedroom is very small, no room for anything else, like your luggage.
ALL doors were very cheaply made, especially, the closet doors are without handles, very noisy when opening and closing them. Dining chairs need padding, noisy again when using.
There’s no outlet if you need to use the hair dryer, in the bathroom! Ladies, how do you dry your hair without a mirror?
I think it’s a waste of electricity when using the washer and dryer, especially, the dryer function, after 3-4 hours, clothes are still damp!

2025-01-31 via Nuitee
A
Andrew family with young children au
9
Superb
Pros:

Location was good with an easy 7 minute walk to Novena MRT

Cons:

Soap holders on the shower

2025-01-24 via Nuitee