Appelgren House

Hotels
Independent
9.8 (20 reviews)
Camino 1, Huerto 130-B, Natales, 6160000 , Natales , CL

Facilities

Free breakfast
Free WiFi
24-hour front desk
Luggage storage
Free breakfast
Safe-deposit box at front desk
Mountain biking nearby
Smoke-free property
Ecotours nearby
Tours/ticket assistance
See all facilities

Review Highlights

Pros:
Warm and friendly owners
Wonderful worldly feeling

Categories

Cleanliness
7.5
Guests appreciated the cleanliness of the hotel.
Service
8.3
Service was exceptional, with guests highlighting the warm and friendly staff.
Location
8.1
The hotel's location was praised for its convenience and accessibility to attractions.
Room Quality
7.8
Guests found the rooms comfortable and with a worldly feeling.
Amenities
7.2
Amenities were satisfactory, although there were mentions of limited offerings such as spa services.
Value for Money
6.9
Mixed reviews on value for money, with some guests finding the price high for the services offered.
Food and Beverage
7.3
Overall positive feedback on breakfast and restaurant services, with some suggestions for more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-05 23:54

Property Description

Upscale Stay in Natales
Take advantage of bicycles for rent and complimentary Wi-Fi. Enjoy a daily buffet breakfast and evening reception with other guests. Convenient Amenities
Featuring a 24-hour front desk, luggage storage, and free parking. Stay in well-equipped rooms with flat-screen TVs and daily housekeeping. Explore Nearby
Discover attractions like Última Esperanza Fjord and Cueva del Milodon within a short drive. Book your stay at Appelgren House for a luxurious experience.

Important information:

  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PNT

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9.8
Based on 20 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
W
William friends
8
Pros:

The owners were very warm and friendly. They went out of their way to make us welcome. The place has a wonderful, worldly feeling about it.

2025-02-07 via Nuitee
R
Roberto
10
Pros:

Safe

2025-02-02 via Nuitee
D
David
10
Pros:

We absolutely loved the hospitality and assistance that were provided for our memorable family trip to Patagonia. We particularly appreciated the help securing hiking tours and facilitating our car rental. You went above and beyond expectations and we are very grateful.

2025-01-03 via Nuitee
A
Anita family
8
Pros:

Lule and Helio are very sweet hosts. We got here on Christmas Eve and since we were unsure about getting transportation, we arranged to have Helio pick us up from the airport (it was $50 for pickup and the same for drop off to the airport. We asked for this service since it was our first trip to the Patagonia region and we were nervous about transportation access). If you are able to get a taxi it will definitely be much much cheaper (- all our taxi fares in the city were around $5).

The views from our room were gorgeous and the room and bathroom were very nice and clean.

We are vegetarian, so our breakfast options were a bit limited - bread with cheese and sliced veggies and scrambled eggs, coffee, fruit salad and yogurt (be aware most yogurt in Chile has gelatin - so something I was not aware of). Maricela and Patricia are very sweet . Lule was thoughtful enough to arrange for soymilk for us, which unfortunately curdled. This was something no one could have predicted.

They arranged for private trips to Torres del Paine, a standard cruise to Balmaceda and Serrano glaciers and then a private hike with just us. We had a packed lunch from the hotel that included sandwiches, fruit, yogurt and water for the first trip, which was $25 per person, but on the next trip, we bought bread, cheese, cookies, nuts and water all for less than $15 and it was as delicious.

In all, pretty hotel & nice hosts. Expensive, probably due to the Christmas season.

2024-12-28 via Nuitee
R
Richard
10
Pros:

A gem! Not in town, but that’s what we wanted. The staff are so accommodating. The decor was sublime and very clean. The owner is a distinguished gentleman. Excellent choice for a discerning traveler.

2024-10-27 via Nuitee
A
Ankit family
10
Pros:

Like many other properties in this area (Puerto Bories) the access roads are not paved. It’s outside the pickup area for many excursions, so you need to arrange transportation or make it to the location from where your excursion departs. The owners are very helpful and will offer to make all arrangements for you.

2024-01-04 via Nuitee
C
Colmn
10
Great hospitality
Pros:

The staff at Appelgren went out of the way to make our stay comfortable.
They helped us book a car before we arrived. They also made excellent recommendations for restaurants and gave us useful travel tips.

2023-12-29 via Nuitee
R
Ray
10
Pros:

Great accommodations
Warm and wonderful hosts
We hope to be back soon!!!

2023-12-26 via Nuitee
G
george
10
Pros:

A plus, wonderful facility, spotless room, very comfortable, wonderful place, the host and hostess are amazing and go out of their way for anything you need. I highly recommend it.

2023-11-03 via Nuitee
B
Brandon
10
Pros:

The owners are incredible hosts and do whatever they can to accommodate the guests. The views from the property are incredible and the breakfasts are very good.

2023-10-21 via Nuitee
R
Raymond
10
Great owners!
Pros:

An amazing place run by two delightful owners that made our stay all that much better. Luce was so helpful and made us feel at home. I would definitely recommend Appelgren House

2023-02-17 via Nuitee
V
Verified traveler
10
Pros:

The location is very quiet, being on a country road outside the main town. This can be a bit inconvenient, because you need to take a taxi to go to/from town for dinner, and some taxi drivers are not familiar with the place. However, the buses for the tours we booked were able to pick us up. Also, the owner picked us up at the airport, which was very nice, and they often helped make dinner reservations and call a taxi. The place is very clean, spacious, and relaxing.

2023-02-17 via Nuitee
D
David
10
Fabulous Stay in B&B Style Boutique Hotel
Pros:

Quiet location just outside of Puerto Natales. Great breakfast at your requested time each morning. Helio was the ultimate host, suggesting restaurants and making reservations for our group. We thoroughly enjoyed them all. Fabulous stay!

2023-01-21 via Nuitee
D
David
10
Pros:

The hosts are world travelers and their house has art works from around the world. Fascinating.

2023-01-21 via Nuitee
Z
Zhenghui family
10
Pros:

My stay at Appelgren was nothing but fantastic. The host picked me up from the airport and helped me to book a reservation at a local restaurant at a major holiday. View from the hotel is simply breathtaking. Highly recommended !

2022-12-30 via Nuitee
M
Milena partner
10
Pros:

Excellent service and attention to detail. Heliodoro made us feel home. He takes the time to get to know his guests and goes out of his way to help them out. His entire staff works to the same high standard.
Beautiful property with a great view. Very quiet and relaxing. We didn't want to leave! We will absolutely come back if we are ever back to Puerto Natales. Price is very reasonable when considering the quality of service, room and food.

2020-02-25 via Nuitee
T
T.C. partner
10
Pros:

Applegren is a boutique hotel with beautiful views of the mountains, the ocean, the high prairie. The architecture is modern, novel, and experiential. The host / owner Heliodoro is welcoming and interesting.

The breakfast was delicious with eggs and breakfast meat and service was five great. The highlight was the art and design of the space. The taxi ride cost about $7-12 Chilean Pesos depending on how long we made the cab wait. Families were picking wild berries along the dusty road. Quiet, cute place.

2020-01-23 via Nuitee
J
John
10
Amazing Stay
Pros:

We had an amazing stay! From the second we arrived we felt at home and in good hands. The owners went above and beyond to make sure we had a comfortable stay during Christmas. I can’t say enough. This is probably our most pleasant hotel stay as a family, ever; and I’m not exaggerating.

2019-12-29 via Nuitee
D
DR.DAVID
10
Pros:

Una estancia increíble

2019-11-21 via Nuitee
D
David
10
Truly wonderful stay at an incredible boutique
Pros:

My girlfriend and I stayed one night at Appelgren House about two weeks ago, and our only regret is that we didn't stay longer! We were planning our trip on the fly, so only booked the stay a couple hours before arriving. Nonetheless, the owner was near the door waiting for us as we pulled in, and was incredibly gracious in welcoming us (even at the late hour). Walking into the house, we were immediately struck by the range of artwork on the walls and in sculptures around the rooms; in discussing with the owner, it turns out these are all pieces he and his wife have collected from their travels around the world...very impressive.

After a quick check-in, we were taken up a staircase to our very comfortable and private room. It was late so we didn't stay up too long, but it's worth noting the wifi in the room worked very well (the router is in the room!), and the bed was incredibly comfortable.

In the morning we woke up and had a wonderful freshly prepared breakfast at our leisure, before packing up and heading out. The owner stopped by to wish us well in our travel back.

I will note is that having a car was helpful to get to Puerto Natales town center (~5 minute drive), but I'm confident we could've easily gotten a taxi even if we couldn't drive. For seeing Torres, it's probably a 45-minute drive to the TdP town, and a bit farther to the park itself, but definitely doable to drive back and forth.

We had a wonderful stay, and would highly recommend it to others!

2019-02-09 via Nuitee