Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Food safety issues
Small room sizes

Categories

Cleanliness
7.53
Many reviews indicate concerns about cleanliness, especially with the housekeeping not properly maintaining the rooms.
Service
9
General sentiment indicates friendly staff, though issues with communication regarding deposits and delays were mentioned.
Location
9.04
Strong positive sentiment regarding the central and convenient location close to attractions and restaurants.
Room Quality
6.99
Negative feedback regarding room size and comfort, with complaints about hard beds and noise.
Amenities
8.02
Amenities received mixed reviews, with comments about the gym and breakfast service needing improvement.
Value for Money
7.48
Some reviews suggest that the experience does not justify the price, especially compared to other hotels.
Food and Beverage
6.03
Significant concerns raised regarding food quality and dining experience at the restaurant, particularly food safety issues.
Overall Experience
7.5
Mixed feedback overall, balancing positive aspects of the hotel with notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 22:45

Property Description

Luxurious Accommodation with Stunning Views

Outdoor Swimming Pool and Fitness Centre
Indulge in relaxation at our outdoor swimming pool or maintain your fitness routine at the well-equipped fitness centre.

Convenient Amenities and Services
Enjoy city views from your air-conditioned room equipped with modern amenities. Benefit from our 24-hour front desk, airport transfers, and free WiFi throughout the property.

Escape to paradise and experience the ultimate blend of luxury and comfort at Zenseana Resort & Spa - SHA Plus. Book your stay now to create unforgettable memories.

Important information:

Please note that the name on the credit card used for the booking should correspond to the guest staying at the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Spa/wellness center is closed from 2026-12-31 until 2026-03-05
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Location

Guest Reviews

7.7
Based on 3188 reviews
Cleanliness: 7.53
Service: 9
Location: 9.04
Room Quality: 6.99
Amenities: 8.02
Value for Money: 7.48
Food and Beverage: 6.03
Overall Experience: 7.5
A
Al-Yahyai • couple • om
10
2026-08-27 • via Nuitee
A
ALI • couple • sa
9
Pros:

كل شيء

2026-08-25 • via Nuitee
A
abdulla • couple • ae
3
not good
Pros:

not 5 star
i will give him 3 star

Cons:

locashin not god and vioo

2026-08-24 • via Nuitee
H
Hashim AL Hadabi • solo_traveller • om
8
Pros:

اخترنا هذا الفندق في نقل في ايام شهر العسل في جده نشكر على الخدمه وتسجيل الغرفه ممتازه جدا والنظافه والابصار والموقع ممتاز جدا قريب من مجمع التجاري ب 700 كيلو متر

Cons:

با شي

2026-08-21 • via Nuitee
N
Noy • solo_traveller • ru
1
Pros:

חדיש ונקי.

Cons:

הפקידה הראשית התנהגה מאוד לא יפה בשתי הפעמים שהייתי שם, היא לא צריכה לעבוד במלון.

2026-08-21 • via Nuitee
N
Noy • solo_traveller • ru
2
Pros:

קרוב לבית חב"ד, לצערי הם מנצלים את זה.

Cons:

השירותים והמקלחת שקופים בלי אפשרות לסגירה ארמטית - לא מתאים למשפחות. חדרים קטנים מאוד.
הפקידה הראשית ממש צעקה עליי כי לא הבאתי לה את הכסף ביד. שירות גרוע ולא מכבד!

2026-08-21 • via Nuitee
A
ALI S M N • family_with_children • kw
8
2026-08-20 • via Nuitee
A
Alon • solo_traveller • il
8
Pros:

חדרים נוחים קרוב לחבד בריכה בגג

Cons:

ארוחת בוקר במקום לא ממוזג

2026-08-20 • via Nuitee
A
ALI • couple • sa
10
Pros:

كل شيء الموقع والطاقم

2026-08-19 • via Nuitee
M
Muaadh • couple • qa
10
مكان جميل ومناسب
Pros:

قريب جدا من شاطي باتونق

Cons:

لاشيء

2026-08-17 • via Nuitee
H
Hamzawi • solo_traveller • sa
10
2026-08-17 • via Nuitee
A
Azza • extended_group • ae
10
2026-08-16 • via Nuitee
A
Ahmad • family_with_children • nl
8
2026-08-15 • via Nuitee
H
Horzum Murat • solo_traveller • fr
10
2026-08-14 • via Nuitee
R
Renato • solo_traveller • si
10
2026-08-11 • via Nuitee
N
Nachum • solo_traveller • ru
2
Pros:

יחסית חדש ומתוחזק לא רע. זרם מים טוב במקלחת.

Cons:

רחוק מאוד מחמישה כוכבים, אפילו לא מתקרב. שירות חלש מאוד. וילונות לא אטומים.

2026-08-11 • via Nuitee
N
Nachum • solo_traveller • ru
3
Pros:

קרוב לבית חב"ד

Cons:

מרפסות פונות אחת לשניה

2026-08-11 • via Nuitee
N
Nadav • couple • il
10
2026-08-11 • via Nuitee
S
Shashikant • family_with_children • gb
9
2026-08-10 • via Nuitee
A
ALQAHTANI • couple • qa
10
2026-08-10 • via Nuitee