Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Food safety issues
Small room sizes

Categories

Cleanliness
7.53
Many reviews indicate concerns about cleanliness, especially with the housekeeping not properly maintaining the rooms.
Service
9
General sentiment indicates friendly staff, though issues with communication regarding deposits and delays were mentioned.
Location
9.04
Strong positive sentiment regarding the central and convenient location close to attractions and restaurants.
Room Quality
6.99
Negative feedback regarding room size and comfort, with complaints about hard beds and noise.
Amenities
8.02
Amenities received mixed reviews, with comments about the gym and breakfast service needing improvement.
Value for Money
7.48
Some reviews suggest that the experience does not justify the price, especially compared to other hotels.
Food and Beverage
6.03
Significant concerns raised regarding food quality and dining experience at the restaurant, particularly food safety issues.
Overall Experience
7.5
Mixed feedback overall, balancing positive aspects of the hotel with notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 22:45

Property Description

Luxurious Accommodation with Stunning Views

Outdoor Swimming Pool and Fitness Centre
Indulge in relaxation at our outdoor swimming pool or maintain your fitness routine at the well-equipped fitness centre.

Convenient Amenities and Services
Enjoy city views from your air-conditioned room equipped with modern amenities. Benefit from our 24-hour front desk, airport transfers, and free WiFi throughout the property.

Escape to paradise and experience the ultimate blend of luxury and comfort at Zenseana Resort & Spa - SHA Plus. Book your stay now to create unforgettable memories.

Important information:

Please note that the name on the credit card used for the booking should correspond to the guest staying at the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Spa/wellness center is closed from 2026-03-31 until 2025-10-01

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for THB 1,000 per person per night when using an available extra bed.
    People 12 years old and over stay for THB 1,500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 2990 reviews
Cleanliness: 7.53
Service: 9
Location: 9.04
Room Quality: 6.99
Amenities: 8.02
Value for Money: 7.48
Food and Beverage: 6.03
Overall Experience: 7.5
Z
Zdravko • solo_traveller • bg
8
2026-03-07 • via Nuitee
M
Martin • extended_group • de
8
2026-03-07 • via Nuitee
A
Al Shibani • couple • om
3
2026-03-06 • via Nuitee
J
Jean-Marc • couple • fr
8
T’es bon séjour
Pros:

Personnel très agréable. Hotel propre très bien situé. Très bon petit déjeuner. Très belle piscine. Seul bémol, le hall de l’hôtel n’est pas climatisé.
Très bon séjour… je vous conseille vivement

Cons:

Pas de climatisation dans le hall

2026-03-06 • via Nuitee
S
Stav Zvi • extended_group • il
9
2026-03-05 • via Nuitee
K
kenza • extended_group • fr
10
Le meilleure hotel qui puisse y avoir à patong
Pros:

L’établissement est super propre, beau rien à dire
Le personnel est tellement gentil, attentionné et au petit soin à n’importe quelle heure et repond à n’importe quelle demande

Cons:

j’ai tout aimé

2026-03-04 • via Nuitee
M
Marwan • couple • ch
10
2026-03-03 • via Nuitee
V
Victor • extended_group • ca
10
2026-03-02 • via Nuitee
R
Richard • couple • gb
8
2026-03-02 • via Nuitee
E
Emilie • extended_group • fr
9
Pros:

proximité de la plage et du centre, personnel très gentil

2026-03-02 • via Nuitee
איריס • couple • il
6
Pros:

לוקיישן טוב ליד בית חב"ד ומסעדות כשרות

Cons:

השירות בקבלה חסר סבלנות ומזלזל.
ניקיון לא משהו..

2026-03-01 • via Nuitee
V
Vitalia • extended_group • il
10
2026-03-01 • via Nuitee
A
Alistair • couple • au
5
Pleasant but not what was expected.
Pros:

Bed was comfortable and bathroom was a good size. Location made it easy to get around town.

Cons:

We booked this hotel as it was a resort spa for the facilities advertised.
The spa was closed and apparently has been for a long time (one person said over 12 months).
Gym had reasonable equipment for a hotel gym but did need some repairs.

If travelling to Phuket again I would stay elsewhere.

2026-03-01 • via Nuitee
N
NARELLE • family_with_children • au
10
2026-02-28 • via Nuitee
M
Melech • extended_group • il
8
Pros:

מלון במיקום מצוין ליד בית חב"ד, ארוחת בוקר מצוינת, חדרים טובים

2026-02-28 • via Nuitee
בן דוד • extended_group • il
10
2026-02-28 • via Nuitee
Z
zohar • couple • il
8
Pros:

צוות נעים,קרוב לבית חב''ד

Cons:

הקפה בארוחת הבוקר לא טוב,מוכרים קפה טוב ליד

2026-02-28 • via Nuitee
שמחון • solo_traveller • il
10
Pros:

מיקום ליד מסעדה כשרה ובית כנסת
שרות מעולה, אנשים נחמדים.

Cons:

חדר קטן

2026-02-26 • via Nuitee
O
ouissem • couple • fr
1
2026-02-25 • via Nuitee
S
Samed • extended_group • de
2
2026-02-25 • via Nuitee