Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Food safety issues
Small room sizes

Categories

Cleanliness
7.53
Many reviews indicate concerns about cleanliness, especially with the housekeeping not properly maintaining the rooms.
Service
9
General sentiment indicates friendly staff, though issues with communication regarding deposits and delays were mentioned.
Location
9.04
Strong positive sentiment regarding the central and convenient location close to attractions and restaurants.
Room Quality
6.99
Negative feedback regarding room size and comfort, with complaints about hard beds and noise.
Amenities
8.02
Amenities received mixed reviews, with comments about the gym and breakfast service needing improvement.
Value for Money
7.48
Some reviews suggest that the experience does not justify the price, especially compared to other hotels.
Food and Beverage
6.03
Significant concerns raised regarding food quality and dining experience at the restaurant, particularly food safety issues.
Overall Experience
7.5
Mixed feedback overall, balancing positive aspects of the hotel with notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 22:45

Property Description

Luxurious Accommodation with Stunning Views

Outdoor Swimming Pool and Fitness Centre
Indulge in relaxation at our outdoor swimming pool or maintain your fitness routine at the well-equipped fitness centre.

Convenient Amenities and Services
Enjoy city views from your air-conditioned room equipped with modern amenities. Benefit from our 24-hour front desk, airport transfers, and free WiFi throughout the property.

Escape to paradise and experience the ultimate blend of luxury and comfort at Zenseana Resort & Spa - SHA Plus. Book your stay now to create unforgettable memories.

Important information:

Please note that the name on the credit card used for the booking should correspond to the guest staying at the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Spa/wellness center is closed from 2026-12-31 until 2026-03-05
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for THB 1,000 per person per night when using an available extra bed.
    People 12 years old and over stay for THB 1,500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 3120 reviews
Cleanliness: 7.53
Service: 9
Location: 9.04
Room Quality: 6.99
Amenities: 8.02
Value for Money: 7.48
Food and Beverage: 6.03
Overall Experience: 7.5
F
faith solo_traveller sg
10
Pros:

- away from noisy bar area
- walkable to mosque. plenty of halal food around
- close to beach and 7-11

2026-06-27 via Nuitee
A
Amali couple fr
10
2026-06-26 via Nuitee
M
Matlou solo_traveller za
8
Great place to be
Pros:

Good

Cons:

Moop the floor and the toilets regularly, and shower glass door could make a huge difference

2026-06-25 via Nuitee
P
Paraj extended_group in
6
Pleasant but not happy. Will not prefer to stay here again.
Pros:

Breakfast was pathetic. I only had it one time. Next 2 days I preferred to eat outi

Cons:

It was far from the walking street. I was not happy with the distance. Also breakfast was really bad....

2026-06-24 via Nuitee
J
John extended_group ie
10
would recommend 10/10
Pros:

the area was nice close to everything and the staff were very friendly

Cons:

nothing really except on the last day the indians ruined the stay knocking on doors and the smell was unpleasant

2026-06-24 via Nuitee
B
Bennkir solo_traveller gb
1
2026-06-22 via Nuitee
O
Oryan extended_group il
7
Pros:

מלון נחמד, חדרים מאוד קטנים
עזר לנו נטו מבחינת הקרבה לחב״ד בשבת

2026-06-22 via Nuitee
D
David solo_traveller au
10
Pros:

A great place to holiday

Cons:

The sou d of the mosque early morning

2026-06-21 via Nuitee
K
Koos couple nl
9
De meegemaakte technische problemen werden uiteindelijk tot volle tevredenheid opgelost. Great After-Sales.
Pros:

Vriendelijk personeel. Uitstekend (buffet-)ontbijt. Hygiëne.

Cons:

Technische problemen worden in eerste instantie overgelaten aan een receptionist of bellboy. Pas na inschakeling engineer of mecanic werden problemen opgelost.

2026-06-11 via Nuitee
A
Ameen solo_traveller qa
8
Pros:

موقع الفندق اكثر من رائع قريب من كل الخدمات

Cons:

كل شي تمام

2026-06-09 via Nuitee
D
Daria extended_group il
7
Pros:

אני וחברה חגגנו יום הולדת והעובדים שמו לנו 2 עוגות במקרר וקישטו לנו את המיטה!! השירות מצויין העובדים באמת נחמדים
המחיר מאוד זול!! וקרוב מאוד לבית חב״ד ממש 2 דקות הליכה, אם אתם רוצים מלון רק לישון ושאר היום לטייל הוא מצויין לזה

Cons:

החדר קטן הוצאנו את הכסא למרפסת שגם היא ממש מטר על מטר, המיטה לא הכי נוחה אבל בסדר
בשביל המחיר זה הגיוני מאוד

2026-06-09 via Nuitee
A
Anatolii couple ru
9
2026-06-08 via Nuitee
N
Noa extended_group il
10
2026-06-07 via Nuitee
R
Ryad couple be
10
Pros:

Incroyable l’établissement le déjeuner est parfait, l’emplacement est parfait, la cliente

2026-06-05 via Nuitee
R
Rohan couple in
10
Pros:

Great staff

2026-06-01 via Nuitee
C
Christopher solo_traveller gb
1
NOT A 5 STAR HOTEL
Pros:

The staff was reasonably polite but not with the typical Thai charm I’ve known to love over the years of visiting the land of smiles

Cons:

There is no pavement/sidewalk outside the hotel so when you’re away from the hotel front you’re straight into a busy road which you can also hear from your room which is very frustrating
There is no A/C in the hotel reception which can be quite uncomfortable due to the heat of Thailand, the hotel is also is situated right next to a mosque and every single morning at around 5am I was woken up by the LOUD call to prayer for the Muslims
The room was not as described on the website and was dated and dirty in places mainly the shower room and the A/C is incredibly loud and the lock on the door was very tatty and looked like a careless job had been done to repair
The bed was made upon request which was good but the bedding was dated and sometimes had holes in (see photo attached)
The room service was very disappointing with no pork available on the menu which ruled out many nice thai dishes
Breakfast was POOR and not worth the extra and again no pork which was disappointing
The pool area was small and very congested
If you’re expecting a 5 star hotel with a 5 star experience you will be greatly disappointed
If you stay in room 5010 you will not enjoy your stay

2026-05-31 via Nuitee
M
Mohammed solo_traveller om
8
2026-05-30 via Nuitee
R
Rafael couple au
8
Good stay, we was very well treated
Pros:

Location and Facilities

Cons:

We had a cockroach at room

2026-05-30 via Nuitee
P
paula solo_traveller gb
8
Pros:

The staff where very helpful and Pleasant they went out of their way to help.. also you could book trips the food in the restaurant was very nice.. I enjoyed my time at this hotel I definitely would recommend it for location, cleanliness, comfort, and the staff were amazing..

2026-05-28 via Nuitee
J
Javeria couple nl
8
2026-05-28 via Nuitee