Hôtel Maât Etoile

Hotels
7.7 (2310 reviews)
5 rue Poncelet , Paris , fr

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Luggage storage
Soundproof rooms
Private parking
Parking garage

Review Highlights

Pros:
Friendly staff
Great location
Clean hotel
Cons:
Inadequate cleaning
Small and dark rooms
No lift available

Categories

Cleanliness
6.78
Numerous comments on cleanliness issues during stay, indicating inadequate cleaning service.
Service
8.75
Friendly and attentive staff were frequently mentioned in reviews.
Location
9.29
Positive remarks about excellent location near attractions and amenities.
Room Quality
7.24
Comments on small and dark rooms, with some noise issues indicated.
Amenities
6.27
Some amenities were lacking, such as no kettle and issues with air conditioning.
Value for Money
7.73
Mixed reviews on value; some felt price was high for quality.
Food and Beverage
7.78
Lack of specific mentions, but breakfast options were noted positively in some reviews.
Overall Experience
7.75
General sentiment of satisfaction despite some issues; overall experience was acceptable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-06 14:37

Property Description

Experience the charm of Paris at the beautifully renovated Hôtel Maât Etoile, nestled in the vibrant Poncelet market.

Prime Location: Step outside and find yourself immersed in the heart of Paris, just moments away from the breathtaking Place des Ternes and the iconic Champs Elysées. Explore the city's finest restaurants, squares, and attractions right at your doorstep.

Modern Comfort: Each room is designed for your utmost comfort, featuring quality bedding, a sleek desk area, and a private bathroom stocked with complimentary toiletries. Stay connected with our complimentary Wi-Fi and unwind with your favorite shows on TV.

24/7 Welcome: Our dedicated reception team is here for you around the clock, ensuring a seamless check-in experience and assistance with your luggage.

Don’t miss out on a memorable Parisian getaway—book your stay at Hôtel Maât Etoile today!

Important information:

Please note that the rooms are located on upper-level floors with no lift access.

Since January 2024, a new network has been set up, and there are no more problems with the WiFi network within the establishment.

Private parking is available for EUR 40 per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.7
Based on 2310 reviews
Cleanliness: 6.78
Service: 8.75
Location: 9.29
Room Quality: 7.24
Amenities: 6.27
Value for Money: 7.73
Food and Beverage: 7.78
Overall Experience: 7.75
4
416Nati solo_traveller de
10
Besser geht's kaum!
Pros:

Das Personal war super lieb und konnte uns auch auf englisch und spanisch weiterhelfen.
Das Zimmer war zwar klein, aber perfekt. Klimaanlage, leise, mega bequemes Bett, Badezimmer sauber mit allem was man braucht und ein ordentlicher duschstrahl.

Die Lage ist auch ausgezeichnet! Man hat wortwörtlich alles vor der Tür, sogar ein Aldi. Der Arc de triumph ist nur 10min zu fuss entfernt und von da aus kommt man wirklich überall mit der bahn hin.

Wir kommen sehr gerne wieder. Wirklich sehr zu empfehlen!

2026-08-07 via Nuitee
S
Silvia solo_traveller it
8
2026-08-06 via Nuitee
N
Nicoletta solo_traveller it
8
Tutto sommato bene
Pros:

Mai dormito così bene

Cons:

Le troppe scale a salire al 5,' Piano

2026-08-06 via Nuitee
A
Antonio couple it
10
Pros:

Posizione perfetta.
Staff e struttura accogliente.
Ideale per visitare la città, rimanendo nella tranquillità e nel comfort

2026-08-06 via Nuitee
P
Phoebe couple nl
8
2026-08-06 via Nuitee
A
alessandro couple it
8
Pros:

La posizione comodissima a due passi dall'Arco di trionfo e vicino a metrò

Cons:

La mancanza di ascensore, per chi deve raggiungere i piani alti (5-6) risulta abbastanza faticoso, noi fortunatamente eravamo al terzo piano.

2026-08-05 via Nuitee
S
Sergio couple pt
10
2026-08-03 via Nuitee
F
Florence solo_traveller fr
8
Hotel agréable et très bien situé
Pros:

Hotel agréable très bien situé. Accueil chaleureux. Regret d'absence de toilettes personnelles (par rapport au prix).
Petit déjeuner sobre,

Cons:

Absence de toilettes personnelle (c'était indiqué sur booking mais manque vu le prix)
Petit déjeuner pas très varié

2026-07-25 via Nuitee
V
Veronica couple it
9
Parfaite
Pros:

Tout

Cons:

il n’avait pas d’air conditionné

2026-07-24 via Nuitee
N
Nicolas Kos solo_traveller be
9
Très bien..
Pros:

La gentillesse du personnel, les équipements.
La douche est spacieuse, le lit confortable et le calme.

Cons:

Rien à signaler..

2026-07-24 via Nuitee
E
Ece couple tr
9
Pros:

Konumu mükemmel. Arc de triomphe’a yürüyerek 5 dk. Toplu taşımalara da çok yakın. Sokakta market, fırın, restoran her şey var.

Cons:

Otelden her çıktığımızda anahtarı resepsiyona bırakmamızı istediler. Sorun olmadı ama bana anlamsız geldi.

2026-07-24 via Nuitee
J
Jénnie solo_traveller gr
9
2026-07-23 via Nuitee
S
Stephanie couple be
8
Heel fijn. Goede prijs/kwaliteit verhouding.
Pros:

De ligging was erg goed. Dicht bij de metro. Vriendelijk personeel. Bagage kon vroeger en later in bewaring blijven. De kamer was netjes.

Cons:

De donkere kleuren van de gang en kamer. We hebben geen ontbijt genomen.

2026-07-22 via Nuitee
C
Constantino solo_traveller ch
7
War gut für einen kurzen
2026-07-22 via Nuitee
H
Heba couple eg
10
Excellent
2026-07-22 via Nuitee
S
SylvieJune solo_traveller fr
9
Hotel parfait pour une étape musicale
Pros:

Personnel très accueillant aimable serviable
La personne de la réception a satisfait ma demande de changement de chambre
Petit déjeuner simple mais correct pour le prix
Si besoin j'y retournerai sans hésiter
De plus l'hôtel est très bien desservi par les transports

Cons:

Honnêtement rien car le manque d'ascenseur est spécifié sur le site

2026-07-22 via Nuitee
J
Joseph solo_traveller us
9
A wonderful place to stay.
Pros:

The staff was excellent and the room was incredibly clean.

Cons:

The walls were a little thin and you could hear the neighbors.

2026-07-21 via Nuitee
J
Jeroen couple gb
10
Very pleased, would highly recommend for a short stay where you want to feel near to the centre!
Pros:

I absolutely LOVED the room. It was a very small, quaint, boutique hotel and I loved the vibe. It was very cosy, the staff knew all the guests and in general the hotel was absolutely amazing and JUST WHAT WE WANTED. We wanted to explore Paris and spend our time doing things and eating and drinking new things, NOT staying at a big corporate hotel with thousands of people. The place was small, felt like a big house and decorated to a superior standard. Much more my taste than a big corporate hotel anyway. We didn't have the breakfast on purpose, because we wanted to eat out all the time, which in my opinion is always best. Hotel breakfasts get super boring super quick, but thankfully there are is a brasserie which did petit dejeuner on each end of the street, within 1min walk! Hotel wifi was a bit hit and miss, but I don't care because I have an all inclusive data package which is ALWAYS better than wifi, I don't understand how people are such incredible cheapskates and don't just pay an extra £20 a month for worldwide unlimited data and rely on rubbish wifi... Even my wifi at home is terrible, it's never better than 5g, so use your brain and 5g!

Cons:

Everything was perfect for the price that I paid! Had I paid more I would have expected room service, a pool and breakfast, but I didn't and I was very pleased with the value for money.

2026-07-20 via Nuitee
O
Olena couple de
7
The location was great, but the overall experience did not meet our expectations.
Pros:

We really liked the location of the hotel. There were several nice cafés, bakeries, and a small local market nearby. Everything we needed was within walking distance. We would also like to thank the young man at the reception. He was very polite, kind, and understanding, and he made us feel welcome.

Cons:

The female receptionist was not very welcoming or helpful. We found her communication unfriendly, and she did not make us feel comfortable. At check-in, there was some confusion because we did not understand that we were supposed to come to the desk, and she did not try to help or explain the situation. During our stay, she was often abrupt and did not seem willing to assist us.

The room also had several issues. The bathroom door was damaged, and only one of the three light switches worked. The light in the hallway did not work at all. There was no hand soap in the room, and when we asked at reception, we were told there was none available.

We were also surprised that there was no kettle, no cups, no plates, and no basic kitchen items to make tea or coffee. The room was very simple. It was also difficult to reach because it was on the sixth floor with no elevator. Finally, the view from the window was only of another building.

2026-07-20 via Nuitee
S
sarah solo_traveller fr
8
Pros:

J'ai été très bien accueillie, le personnel est très sympathique. La chambre était agréable et propre et la salle de bain petite mais fonctionnelle.
Je n'ai pas été réveillée par le bruit bien que la chambre donne sur une rue passante.
L'hôtel est bien situé, à quelques pas de l arc de triomphe.
Je suis restée une nuit et tout s'est bien passé.

2026-07-18 via Nuitee