Hôtel Maât Etoile

Hotels
7.7 (2324 reviews)
5 rue Poncelet , Paris , fr
+33 1 47 64 13 17

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Luggage storage
Soundproof rooms
Private parking
Parking garage

Review Highlights

Pros:
Friendly staff
Great location
Clean hotel
Cons:
Inadequate cleaning
Small and dark rooms
No lift available

Categories

Cleanliness
6.78
Numerous comments on cleanliness issues during stay, indicating inadequate cleaning service.
Service
8.75
Friendly and attentive staff were frequently mentioned in reviews.
Location
9.29
Positive remarks about excellent location near attractions and amenities.
Room Quality
7.24
Comments on small and dark rooms, with some noise issues indicated.
Amenities
6.27
Some amenities were lacking, such as no kettle and issues with air conditioning.
Value for Money
7.73
Mixed reviews on value; some felt price was high for quality.
Food and Beverage
7.78
Lack of specific mentions, but breakfast options were noted positively in some reviews.
Overall Experience
7.75
General sentiment of satisfaction despite some issues; overall experience was acceptable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-06 14:37

Property Description

Experience the charm of Paris at the beautifully renovated Hôtel Maât Etoile, nestled in the vibrant Poncelet market.

Prime Location: Step outside and find yourself immersed in the heart of Paris, just moments away from the breathtaking Place des Ternes and the iconic Champs Elysées. Explore the city's finest restaurants, squares, and attractions right at your doorstep.

Modern Comfort: Each room is designed for your utmost comfort, featuring quality bedding, a sleek desk area, and a private bathroom stocked with complimentary toiletries. Stay connected with our complimentary Wi-Fi and unwind with your favorite shows on TV.

24/7 Welcome: Our dedicated reception team is here for you around the clock, ensuring a seamless check-in experience and assistance with your luggage.

Don’t miss out on a memorable Parisian getaway—book your stay at Hôtel Maât Etoile today!

Important information:

Please note that the rooms are located on upper-level floors with no lift access.

Since January 2024, a new network has been set up, and there are no more problems with the WiFi network within the establishment.

Private parking is available for EUR 40 per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.7
Based on 2324 reviews
Cleanliness: 6.78
Service: 8.75
Location: 9.29
Room Quality: 7.24
Amenities: 6.27
Value for Money: 7.73
Food and Beverage: 7.78
Overall Experience: 7.75
A
Alessia • solo_traveller • it
8
2026-09-04 • via Nuitee
A
Arnaud • solo_traveller • fr
10
Hôtel bien situé, très calme et accueil super !
Pros:

Personnel très agréable et serviable

Cons:

Pas d ascenseur mais on s y fait 😂

2026-09-03 • via Nuitee
A
Angélique Ayllon • solo_traveller • fr
9
Pros:

À à peine 10 minutes à pied de l'arc de Triomphe, la localisation de l'hôtel est un ÉNORME atout ! J'ai été très bien accueillie, tout le personnel était très sympathique :) C'était exactement ce qu'il me fallait pour mon séjour pour un concert à la salle Pleyel. L'hôtel est situé dans un quartier très vivant avec un marché et de nombreux petits magasins et restaurateurs. Ma chambre était au 1er étage et était propre et bien équipée !

Cons:

Il vaut mieux prendre des boules quies, car le quartier est un peu bruyant de part sa vie, et l'insonorisation de l'hôtel laisse à désirer. La chambre peut être un peu petite à 2, mais étant voyageuse seule cela me convenait.
Attention, il n'y a pas d'ascenseur ! Ça ne m'a pas dérangé étant au 1er étage et profitant aussi du cadre de l'immeuble typique parisien, mais important à souligner pour d'autres voyageurs :)

2026-09-03 • via Nuitee
M
Martin • solo_traveller • cz
8
2026-09-01 • via Nuitee
S
Syrene • solo_traveller • fr
8
Pros:

Le personnel au petit soin. J'ai bien aimé j'y reviendrai c'est certain. Être en surclassement et bénéficier d'une des meilleure chambre de l'hôtel, je valide. Agréablement surprise !!!

2026-08-31 • via Nuitee
I
Inmaculada • extended_group • ca
10
Centric, clean and nice place to stay for a few nights
Pros:

Clean and stuff very polite and helpful

Cons:

Stairs but I think is in almost all Paris and was not a problem for us

2026-08-30 • via Nuitee
O
Olivier • solo_traveller • fr
10
2026-08-30 • via Nuitee
L
Lucie • family_with_children • cz
8
Hotel se nachází v dobré lokalitě, v pěkné ulici, kde se dá dobře nakoupit i se najíst.
Pros:

Ubytování odpovídalo popisu, splnilo očekávání. Příjemný a ochotný personál, domluvili jsme se anglicky bez problémů. Snídaně se musí zamluvit den předem.

2026-08-29 • via Nuitee
M
Maggie • solo_traveller • us
5
Was ok but could be better.
Pros:

A/C worked well even though we didn't need it. Hot water and shower worked well. Location convenient to stores and restaurants.

Cons:

The black walls should be changed to a lighter color, The rooms are so small that it makes it look even smaller, depressive, so dark. Bathroom door needs to be changed, they swing, not attached to the wall. TV holder was also broken so we couldn't turn it so we didn't hit our heards. Buring the cleaning, too much chlorine was used, we got such a headache and had to sleep with open windows. Sink should not be in a room but in a bathroom..Coffee, tea and tap water should be complementary for guests.

2026-08-29 • via Nuitee
E
Elisabeth • couple • fr
9
2026-08-28 • via Nuitee
S
sabrina • extended_group • fr
8
2026-08-27 • via Nuitee
K
Kárász • solo_traveller • hu
8
2026-08-27 • via Nuitee
J
Jérôme • solo_traveller • be
8
2026-08-26 • via Nuitee
A
Annie • couple • it
9
Hotel comodo alla via principale e all’arc de trionf, pulito, accogliente
Pros:

Reception h24, gentili, disponibili, camere pulite

Cons:

Mancanza di ascensore con scale strette

2026-08-26 • via Nuitee
Z
ZHI QI • solo_traveller • ie
10
2026-08-25 • via Nuitee
F
Franziska • solo_traveller • de
6
Sehr gute Lage, sauber, allerdings winzige Zimmer.
Pros:

Die Lage ist sehr gut, das Hotel ist in einer tagsüber belebten Straße und abends ist es ruhig.

Cons:

Die Zimmergröße (für Pariserverhältnisse) war winzig, zu zweit wäre es definitiv zu klein gewesen.
Die Zimmer sind bis zum 6. Stock, es gibt keinen Fahrstuhl und es wurde keine Hilfe angeboten beim Gepäck hochtragen.

2026-08-24 • via Nuitee
V
villanueva • solo_traveller • es
9
Pros:

Small but good for the price, all facilities and nice staff

Cons:

I could here other people next door but I could sleep anyway, it was not a problem for me

2026-08-23 • via Nuitee
A
Arisa • family_with_children • jp
8
Quite good
Pros:

The location was very convenient.

Cons:

Cushions were stinky, smelled like an old man's scalp.

2026-08-23 • via Nuitee
Y
Yubi • couple • gb
8
Pros:

Great location. Great aircon. Lovely staff

2026-08-22 • via Nuitee
M
MARIO DANIEL • solo_traveller • es
8
Bien
Pros:

Si

Cons:

Si

2026-08-22 • via Nuitee