Hôtel Maât Etoile

Hotels
7.7 (2276 reviews)
5 rue Poncelet , Paris , fr

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Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Luggage storage
Soundproof rooms
Private parking
Parking garage

Review Highlights

Pros:
Friendly staff
Great location
Clean hotel
Cons:
Inadequate cleaning
Small and dark rooms
No lift available

Categories

Cleanliness
6.78
Numerous comments on cleanliness issues during stay, indicating inadequate cleaning service.
Service
8.75
Friendly and attentive staff were frequently mentioned in reviews.
Location
9.29
Positive remarks about excellent location near attractions and amenities.
Room Quality
7.24
Comments on small and dark rooms, with some noise issues indicated.
Amenities
6.27
Some amenities were lacking, such as no kettle and issues with air conditioning.
Value for Money
7.73
Mixed reviews on value; some felt price was high for quality.
Food and Beverage
7.78
Lack of specific mentions, but breakfast options were noted positively in some reviews.
Overall Experience
7.75
General sentiment of satisfaction despite some issues; overall experience was acceptable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-06 14:37

Property Description

Experience the charm of Paris at the beautifully renovated Hôtel Maât Etoile, nestled in the vibrant Poncelet market.

Prime Location: Step outside and find yourself immersed in the heart of Paris, just moments away from the breathtaking Place des Ternes and the iconic Champs Elysées. Explore the city's finest restaurants, squares, and attractions right at your doorstep.

Modern Comfort: Each room is designed for your utmost comfort, featuring quality bedding, a sleek desk area, and a private bathroom stocked with complimentary toiletries. Stay connected with our complimentary Wi-Fi and unwind with your favorite shows on TV.

24/7 Welcome: Our dedicated reception team is here for you around the clock, ensuring a seamless check-in experience and assistance with your luggage.

Don’t miss out on a memorable Parisian getaway—book your stay at Hôtel Maât Etoile today!

Important information:

Please note that the rooms are located on upper-level floors with no lift access.

Since January 2024, a new network has been set up, and there are no more problems with the WiFi network within the establishment.

Private parking is available for EUR 40 per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.7
Based on 2276 reviews
Cleanliness: 6.78
Service: 8.75
Location: 9.29
Room Quality: 7.24
Amenities: 6.27
Value for Money: 7.73
Food and Beverage: 7.78
Overall Experience: 7.75
S
sarah • solo_traveller • fr
8
Pros:

J'ai été très bien accueillie, le personnel est très sympathique. La chambre était agréable et propre et la salle de bain petite mais fonctionnelle.
Je n'ai pas été réveillée par le bruit bien que la chambre donne sur une rue passante.
L'hôtel est bien situé, à quelques pas de l arc de triomphe.
Je suis restée une nuit et tout s'est bien passé.

2026-07-18 • via Nuitee
Y
Yichieh • solo_traveller • tw
10
2026-07-18 • via Nuitee
S
Sara • solo_traveller • ar
8
2026-07-18 • via Nuitee
J
jose • couple • es
8
Pros:

Ubicación

Cons:

Todo correcto

2026-07-18 • via Nuitee
Y
Yichieh • solo_traveller • tw
10
2026-07-18 • via Nuitee
J
jose • couple • es
8
Pros:

Ubicación

Cons:

Todo correcto

2026-07-18 • via Nuitee
S
Susanne • solo_traveller • de
10
Pros:

Alles bestens, Zimmer sehr geschmackvoll, besonders freundliches Personal, wir kommen wieder

2026-07-17 • via Nuitee
F
Fouad • solo_traveller • fr
7
Pros:

Propre
Bien situé
Personnal serviable et gentil
Lit confortable

Cons:

Une seule serviette
Les rideaux ne cachent pas beaucoup la lumière

2026-07-16 • via Nuitee
M
Martina • couple • it
10
2026-07-16 • via Nuitee
C
Christophe • couple • fr
8
Bon emplacement et chambre au calme.
Pros:

L’emplacement

Cons:

Chambre petite par rapport aux photos, manque d’entretien de la salle de bain (joints à refaire car ils sont noirs). Le parking n’est finalement pas inclus comme spécifié dans les services de l’hôtel.

2026-07-15 • via Nuitee
W
William • solo_traveller • au
7
Pros:

The location was amazing. Super close to all the sites for a fraction of the usual cost.

Cons:

There is no elevator and the walls are thin.

2026-07-15 • via Nuitee
R
RICHARD HENRIQUE • solo_traveller • br
8
Boa localização, bom atendimento, hotel limpo, seguro e confortável.
Pros:

Hotel bem localizado, seguro, limpo e confortável. Os funcionários são muito prestativos e gentis. Pretendo voltar novamente.

2026-07-15 • via Nuitee
O
Olga • solo_traveller • pt
10
It was great
Pros:

Location

Cons:

Toilet cleaning

2026-07-14 • via Nuitee
D
Daniel • solo_traveller • fr
9
I had a great experience and will definitely remember this place for next time I visit!
Pros:

Very clean and comfortable. The air conditioning was amazing, even better because I wasn't expecting it. I was able to watch the world cup in my room for free when everywhere else I had to pay for a subscription.

Cons:

I was not the one who made the reservation so I was not aware that I would be sharing the toilet. Other than that, the toilet was very clean and I never had any issues with it. It felt like I had it to myself because I never saw or heard others using it. I had my own shower and sink though which was great!

2026-07-13 • via Nuitee
O
Olivier • solo_traveller • fr
7
2026-07-13 • via Nuitee
*
* • family_with_children • fr
9
Pros:

L'accueil super, l'emplacement très bon.

Cons:

Rien en particulier pour un deux étoiles.

2026-07-11 • via Nuitee
N
Nathan • couple • au
9
good stay in paris :)
Pros:

location!
staff friendly!

Cons:

we were on level 6 (no elevator) - not a bad thing just painful in the heat ahah!

2026-07-11 • via Nuitee
I
Ines • solo_traveller • pt
5
Pros:

Room was clean

Cons:

Paper thin walls, you hear not only your next door neighbour but upstairs, downstairs, and in the hallways. Both nights had to listen to people having sex!!!

2026-07-10 • via Nuitee
A
Apollonia • solo_traveller • de
6
Pros:

Das Personal an der Rezeption war freundlich und sprach auch englisch.
Das Bett war bequem.

Cons:

Das Hotel hat 6 Stockwerke, aber keine Aufzüge und das wird leider auch nicht erwähnt.
Ich hatte ein Zimmer ausgerechnet im 6 Stock und das mit schwerem Gepäck und Knieschmerzen.
Meine Tasche wurde aber wenigstens hoch- und runtergetragen.
Das Zimmer war sehr dunkel und wegen der Hitze viel zu heiß, da auch die Vorhänge nicht geschlossen waren.
Das Bad war sehr eng und klein und kein Sonnenschutz am Fenster. Leider auch kaum Ablagemöglichkeit.
In der Dusche gab es in einer Ecke etwas Schimmel.
Der Haartrockner war nicht benutzbar, da er nicht richtig funktionierte und dann auch noch verkokelt roch.
Insgesamt war es sonst aber sauber.
Das Frühstück war kein Hit, aber OK.
Das Preis-Leistungsverhältnis stimmt hier leider gar nicht.

2026-07-10 • via Nuitee
K
Kirk • couple • us
10
Excellent
Pros:

We really like the room, I thought it will be just a plain room but we actually had living room and a kitchen. We really appreciate all the staff, they have been so kind to us. The location was perfect and we did not hear any sounds from the street.

Cons:

The only problem is the wifi. Thats it!

2026-07-10 • via Nuitee