Nao Catedral Boutique Hotel

As mentioned by others in the reviews, the self check-in process did not work. There was a couple before me for which it did not work and also for me there was no card generated for the room after payment. It was eventually solved by a phone call. After check-in, I had a brief rest at which point (I think due to a check-in/room mix-up), a woman entered my room while I was sleeping with a key card for my room. This immediately made me feel uncomfortable as to how someone could access my room--it was a safety issue for me especially traveling as a solo female traveler.
I don't think the word boutique should be in the name of this hotel as there really aren't any distinguishing features of speciality/service/personalization here. There is no reception, no laundry service, no special amenities so it basic at best. It is not quiet inside the hotel as the stairs and proximity of rooms (with shutting doors) make it rather noisy.
One other rather strange incident was during the early morning hours while I was sleeping--the sky light began opening by itself--which woke me up as it was making a noise that startled me awake.

En mi caso ya que era la habitación a la entrada el camarote Proa os tengo que dar unas recomendaciones, he trabajado toda mi vida en hoteles boutique,
Los canales de la tele están grabados muy mal, no hay orden y están mezclados con el de radio
La cisterna no para de gotear
Lo mas importante creo el ventilador de la recepción, ya que en esa habitación no paras de escuchar a la gente entrar y salir o intentar hacer el check in, creo que todos tuvimos problemas y se acaba convirtiendo en una gimcana, el maldito ventilador o lo apagais por la noche, un simple temporitzador, o poneis un aire, el zumbido se transmite por las paredes y se te acaba metido en la cabeza que dado lo tranquilo de la zona al final te hace imposible dormir a gusto...
Entiendo que la habitación esta prepada para minusválidos pero es mas grande el baño que la misma habitación, no se como se podría mover alguien con silla por la misma, las camas literas con una escalera bastante incomoda y peligrosa, casi me cai y me di en la cadera con la mesa, dormi abajo, estaba solo pero el que duerme arriba tiene el aire acondicionado pegado en la cabeza hay que decir que es una habitación muy fresquita y casi no lo utilice, pero pense que si alguien duerme arriba lo congelais, con tanto espacio arriba estaría bien re ubicarlo, en fin no es una critica a malas si no la experiencia de otro trabajador de hostelería que también se somete a criticas, que nos ayudan a mejorar, no puedo hablar por el resto del hotel la percepción final, por lo demás lo disfrute mucho, que repetiría y que esta muy bien la relación calidad precio respecto a su ubicación. Un saludo

Le faltaba al menos una silla

La camera 14 era sporca( maglie, bicchieri, bottiglie usate). Ho chiesto che mi spostassero: la 17 puzzava di water puzza insopportabile, ancora la camera 19 in mansarda con aria condizionata rotta e cn una finestra piccolina. Sei in un sottotetto e il water è in camera. Mai visto niente di simile. Spacciato per chic ma è una cafonata pazzesca! Servizi zero! Tra l’altro x il Ceck in ci sono voluti 3/4 d’ora. Alle 15 nonostante il caldo e avessi prenotato questa struttura mi sono vista costretta ad andare via e cercare altro. Vi assicuro che cn un prezzo uguale potete avere servizi, cura alla reception, assistenza, camere pulite, SPA, palestra. Pessima!

Le mura e la porta non erano insonorizzate, purtroppo gli altri ospiti erano molto rumorosi e spesso abbiamo avuto difficoltà a riposare
Inoltre anche la finestra era poco insonorizzata e si sentivano tutti i rumori e io vicino delle persone.
Aggiungerei un tavolino da qualche parte per comodità e magari un armadio

A Pricey Trap Disguised as a "Boutique Hotel" – Worst Booking.com Experience Ever
Appalling management, nonexistent communication, and misleading advertising. My experience at Nao Boutique Hotel during the San Joan festivities was an absolute disaster from start to finish. This hotel charges luxury prices but delivers services and facilities that are inferior to a low-grade hostel.
1. Nonexistent Communication and Total Abandonment Before Check-in
Fake 24/7 support: The hotel promises round-the-clock assistance but completely ignores guests. WhatsApp messages took hours to be answered.
Chaos upon arrival: I arrived on San Joan day (well-known to be a chaotic date on the island) with no buses, taxis, or Uber available from the Menorca ferry. I reached out to the hotel for guidance, and they took 4 hours to reply—by which time I had already managed to get there on my own. No prior warning regarding traffic or logistics was ever sent. This hotel only cares about occupancy and taking your money.
2. The "Self Check-in" Ordeal
Lack of basic instructions: There is no physical reception, yet the hotel fails to send any photos, videos, or clear step-by-step guides on how to access the property.
Redundant and bureaucratic system: The self-service kiosk requires you to re-enter a massive amount of data that had already been provided through Booking.com.
Lineups and frustration: I was stuck outside sending messages that went unanswered. I only managed to get in because another guest (who also struggled) helped me. Several guests arriving from the same ferry piled up at the door, resulting in a humiliating waiting line on the sidewalk.
3. Claustrophobic Room and Misleading Photos
Different room than advertised: I booked a room with a single bed and was given one with a bunk bed, making the suffocating space feel even worse.
Ridiculous dimensions: The room is so tiny that if I opened my arms, I could almost touch the opposite walls.

The room was a bit airless with no window and a damp feel.

- No hay baño de cortesia fuera de las habitaciones. Para cambiarte de ropa viniendo de fuera de la isla, debes hacerlo en mitad de la escalera dónde pasa la gente, sin intimidad alguna.
- Habitaciones muy pequeñas, igual que la zona de baño y retrete.
- La nevera de nuestra habitación presentaba un olor desagradable.
- Se escucha bastante el abrir y cerrar del resto de puertas de las habitaciones, al igual que la de la entrada.
- Nosotros nos quedamos sin agua por la tarde, durante un buen rato (nos dijeron que era problema generalizado de la ciudad).
- El aire acondicionado dejó de enfriar el segundo día, sólo hacia de ventilador.

El check -in

Niks

What seemed like a great location in old town right across from the cathedral, came with a caveat - you have to be ok with the loud church bells ringing every hour.

camera non molto grande, mancanza di appendini per far asciugare i costumi e teli dopo il mare, cuscini con una forma un po' strana non molto comodi