Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Tour desk
See all facilities

Review Highlights

Pros:
Beautiful views
Good location
Spacious rooms
Cons:
Hard beds
Cleanliness issues
Service timing

Categories

Cleanliness
7.83
Some reviews mentioned cleanliness could be improved, with specific concerns about room cleanliness.
Service
8.5
Overall standard quality for this hotel tier, though some reviews noted staff response time could be better.
Location
9.04
Positive sentiment around the location, noting great views and accessibility.
Room Quality
7.49
Rooms described as spacious but some concerns about bed firmness and overall ambiance.
Amenities
8.32
Amenities received positive remarks, such as the pool and rooftop area.
Value for Money
8.48
Good value for the quality of stay, as appreciated by multiple guests.
Food and Beverage
7.73
Breakfast options were variously described as light or lacking, impacting the overall rating.
Overall Experience
8.2
The overall sentiment reflects a generally positive experience despite some areas needing attention.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:59

Property Description

Luxurious Amenities
Hotel Rio Lagartos offers an outdoor swimming pool, garden, shared lounge, and terrace for guests to unwind and relax during their stay.

Culinary Delights
Indulge in a variety of dining options at the hotel, including a bar and a restaurant serving delectable American cuisine. Guests can start their day with a delicious à la carte, American, or vegetarian breakfast.

Comfortable Accommodation
Experience comfort at its best in the well-appointed rooms equipped with modern amenities such as air conditioning, flat-screen TV, and a private bathroom. The rooms also feature a balcony with a picturesque city view, ensuring a memorable stay for every guest.

Ready to experience luxury and comfort at Hotel Rio Lagartos? Book your stay now for an unforgettable getaway.

Important information:

The hotel only accepts Service PetsPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for MXN 100 per person per night when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 847 reviews
Cleanliness: 7.83
Service: 8.5
Location: 9.04
Room Quality: 7.49
Amenities: 8.32
Value for Money: 8.48
Food and Beverage: 7.73
Overall Experience: 8.2
S
Sylvie • couple • fr
8
Pros:

L'emplacement face à la lagune , le village tranquille de pêcheurs loin des complexes touristiques . La vue depuis le roof top de l'hôte et son coucher de soleil

Cons:

Hôtel viellissant, aurait besoin d'un bon rafraîchissement

2026-05-14 • via Nuitee
S
SYLVIE • family_with_children • fr
7
Bien pour 2 nuits
Pros:

Hôtel très bien situé dans la ville de Rio Lagartos
Possède une piscine
Les chambres sont grandes…et ont un hamac dans celles-ci
Grand lit confortable
L hôtel organise aussi des excursions si besoin

Cons:

Pas de rideaux occultants donc on est réveillé à 5h30 avec le lever du soleil
Poussière à l’intérieur des meubles en bois
Le service du PDJ est très lent
Le personnel parle à peine anglais

2026-05-13 • via Nuitee
F
Febbraro • solo_traveller • it
9
2026-05-11 • via Nuitee
M
Mathilde • couple • fr
9
2026-05-11 • via Nuitee
V
Victor • solo_traveller • nl
8
Pros:

Wade in the swimming pool, see the frigate birds in the sky. Private pier, rooftop bar, top spot in town, this hotel has a lot of potential.

Cons:

The hotel has seen better times. Lots of things need a bit of maintenance.

2026-05-06 • via Nuitee
B
Boštjan • couple • si
7
2026-05-06 • via Nuitee
A
Ana • couple • mx
10
Habitación y Hotel muy Bueno
Pros:

Muy buen hotel, las instalaciones son realmente bellas, tiene un mini puerto en donde puedes desayunar viendo la increíble laguna. El personal es muy amable, nos trataron super bien. Nos dieron un upgrade y la habitación tenia una vista increíble al puerto. El desayuno incluido estuvo muy bueno y sí lo recomiendo.

2026-05-04 • via Nuitee
M
Michela • solo_traveller • it
8
Pros:

La posizione e la vista

Cons:

Colazione semplice

2026-05-03 • via Nuitee
P
Patricia • couple • us
10
Wonderful get away with friends!
Pros:

The staff were exceptionally helpful and kind. The team restaurant was delicious! Morning breakfast cooked for us- all was good!

Cons:

? Leaving?

2026-05-03 • via Nuitee
J
Janez • solo_traveller • si
9
2026-05-02 • via Nuitee
H
Hector • solo_traveller • mx
10
2026-05-01 • via Nuitee
J
jerome • family_with_children • fr
5
Pros:

Hôtel vétuste dans le charmant petit village de Rio Lagartos
Personnel à peine aimable

2026-04-23 • via Nuitee
I
ISABEL • solo_traveller • mx
5
Ruinas.
Pros:

Ubicación.

Cons:

Que esta en ruinas verdaderamente al dueño le hace falta invertir y renovar su hotel .pisos pintura modernización. Ya es un hotel muy viejo y parecen ruinas claro como no hay más competencia al dueño no le importa. Su personal muy bien hacen lo más para que estés a gusto pero en instalaciones viejas eso es imposible y le hace falta mucha mayor limpieza

2026-04-23 • via Nuitee
C
catherine • couple • fr
1
C'est vraiment dommage car le potentiel est là !!!le personnel est plutôt sympathique mais il faut vraiment que la
Pros:

La situation

Cons:

Aucune organisation
3 ieme étage avec des valises lourdes sans ascenseur !!!
Ci joint la photo de la baie vitrée !!!
Petit déjeuner très limité , frugale
Clim HS!!

2026-04-20 • via Nuitee
C
cardenas • solo_traveller • mx
9
Pros:

Que no destruyen como en Cancún y conservan el entorno.

2026-04-17 • via Nuitee
G
George • couple • us
8
We've stayed before and will stay again
Pros:

Friendly staff, great location

Cons:

Walk-up is okay

2026-04-17 • via Nuitee
P
patricia • extended_group • us
8
Overall stay was good except for pool.
Pros:

The hotel was near restaurants and easy walk to bus station and tours . Nice restaurant and good breakfast

Cons:

Pool. Pool was dirty and water was greenish. We and other guests complained and did not get in pool. Maintenance man came next day and made it a little better but there needs to be daily maintenance and clearly was not.

2026-04-16 • via Nuitee
K
Karol Paulina • extended_group • mx
10
2026-04-16 • via Nuitee
L
Leen • family_with_children • be
6
Matig
Pros:

De ligging was top

Cons:

Wat verouderd hotel, beetje muf en geen water purificada inbegrepen, dat was in alle andere hotels in Mexico wel het geval.

2026-04-16 • via Nuitee
C
Cyrille • couple • ca
8
Pros:

Tres belle chambre et super dejeuner

Cons:

Un peu bruyant avec les familles plein d’enfants

2026-04-15 • via Nuitee