Hotel Canelsa

Hotels
Independent
7.4 (21 reviews)
Rizal Avenue corner P. Burgos Street, Brgy. 22, Tacloban City, Tacloban, Leyte, 6500 , Tacloban , PH

Facilities

Free WiFi
24-hour front desk
Designated smoking area
Elevator
Free self parking

Review Highlights

Cons:
Staff ignores your request
Delayed response for AC issue

Categories

Cleanliness
5.43
The lack of responsiveness from the staff regarding the AC issue reflects negatively on overall cleanliness and comfort.
Service
7.4
Service was lacking as staff did not respond promptly to AC requests, but had a standard hotel level.
Location
7.94
Location not mentioned but typically satisfactory for a hotel of this rating.
Room Quality
7.89
Room quality not mentioned specifically, but standard for the hotel tier.
Amenities
7.92
Amenities not mentioned specifically, but standard for the hotel tier.
Value for Money
7.88
Value for money not addressed directly, but typical for hotels in this range.
Food and Beverage
7.93
Food and beverage services not mentioned, presumed standard quality.
Overall Experience
6.8
Overall experience affected by service delay, impacting comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:12

Property Description

Experience the charm of Tacloban at Hotel Canelsa, where comfort meets convenience!

Comfortable Accommodations
Retreat to one of our 50 air-conditioned guestrooms, thoughtfully designed for your relaxation. Each room is equipped with complimentary Wi-Fi, cable programming, and essential amenities, ensuring you feel right at home.

Dining Options
Savor delicious meals at our on-site restaurant or take advantage of room service for a delightful dining experience in the comfort of your space.

Prime Location
Nestled in Downtown Tacloban, you'll be just moments away from local attractions like the Stations of the Cross and CAP Building, making it the perfect base to explore the city.

Embrace the allure of Hotel Canelsa—book your stay today and unlock the best of Tacloban!

Important information:

This hotel offers designated smoking areas.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Payment

    Cash deposit required

  • General

    Professional property host/manager

Location

Guest Reviews

7.4
Based on 21 reviews
Cleanliness: 5.43
Service: 7.4
Location: 7.94
Room Quality: 7.89
Amenities: 7.92
Value for Money: 7.88
Food and Beverage: 7.93
Overall Experience: 6.8
M
Mary Joy
4
Staff ignores your request
Pros:

Even though there was a secret switch, you have to push to make the AC work. We called and called the front desk, but nobody actually came to fix it until about 7 PM so they let us suffer for five hours with no AC.

2025-09-09 via Nuitee
J
JOVEL
4
Pros:

Obviously, the property is old already. I checked in on this hotel when it was still Hotel D Angelo and it was a bit okay. 20 years after, hotel needs to be renovated. Very evident that it is really old. No shampoo and soap provided. No dental kit, no free bottled water and no toilet paper. To think that its rate is expensive compared to other hotels in the same area

2025-02-16 via Nuitee
A
Alberto
2
Pros:

very old hotel. very old towels, beed sheets were clean but old, very old and dirty air-conditioning, room was clean, but furniture is pretty old.

2024-10-02 via Nuitee
K
Kieran
6
Pros:

Pretty much everything is average as I would expect from hotels I've been to in the Philippines so far. Not the cleanest or dirtiest just average but as I have come to expect great customer service.

2023-12-11 via Nuitee
J
John
6
Currently not a good place to stay!
Pros:

The place is currently under construction. The air conditioner in the room did not work!😡It’s currently 9@ degrees in the Philippines. The staff was kind enough to change our room .
Lots of noise here also due to the construction!💥💥💥😱

2023-12-09 via Nuitee
V
Verified traveler
10
Excellent budget hotel
Pros:

I loved the friendly and knowledgeable staff, clean room and bathroom and ease to restaurants and shopping but no coffee or warm water to have tea or coffee when needed.

2022-11-24 via Nuitee
G
George self
6
Pros:

Staff was professional. Property and amenities were simple.

2019-09-16 via Nuitee
A
Alexis
8
Pros:

Best location in downtown Tacloban. Near to everything

2019-09-11 via Nuitee
N
Norio
8
対応は良いけど、環境が
Pros:

エアコンが古くてうるさいのと、道路に面しているため、エアコンの風が排気ガスを引き込む為困りました。
バンバンターミナルに30秒は便利でした。

2019-09-05 via Nuitee
S
SK self
6
Pros:

タクロバンの港から近い市街にあり、近くに色々な飲食店(ファーストフードがメインですが)やスーパーなどがあるので、立地的にはとても便利だと思います。
ホテルの建物はやや古く、部屋は少し暗い印象ですが、掃除はきちんとされていると思います。虫も出ませんでした。シャワーは水量はありますが、お湯は出ません。Wi-Fiはやや弱いですが使えます。歯ブラシやシャンプーなどのアメニティやペットボトルの水等は用意されていません。通りに面していて、夜遅くなっても交通量があるので、騒がしいのが苦手な人は気になるかもしれません。料金も安いので私は特に何も不満はありたせん。

2019-09-01 via Nuitee
J
jack
8
good smart hotel
Pros:

stayed here many times before when it was called "d'angelo" good hotel very good breakfast, the only place in Tacloban where they can toast bread properly !!!! keep up the good work Canelsa

2019-08-12 via Nuitee
A
Arlyn
10
Perfect see yah soon again
Pros:

Great place to rest and comfort room

2019-08-07 via Nuitee
V
Verified traveler self
4
Pros:

just its accessibility

2019-07-21 via Nuitee
K
Kurt
2
TERRIBLE!
Pros:

Do not book online! I booked a room for my wife and two kids. Picture showed two twin beds. After booking it showed one double bed. They get there an it is one twin bed. Not big enough for all three. The hotel would not change. They had to sleep sideways. NEVER AGAIN

2019-07-12 via Nuitee
V
Verified traveler self
8
Pros:

Need to be true what is being said online.

2019-06-15 via Nuitee
L
laurence
6
Pros:

Certainly not as the picture describes.Curtains so thin that the light outside the window lit the room up..so I checked out, before my sleep would be totally ruined.I realise it's not an expensive hotel but at least consider the sleeping arrangements,if you have a light outside the bedroom window shining in the room,provide blackout curtains

2019-06-04 via Nuitee
V
Verified traveler
6
Pros:

Very noisy, rooms were old, location not so good. Staff was great.

2019-02-26 via Nuitee
V
Verified traveler
8
TACLOBAN - Two One Night Stays in February 2019
Pros:

I had a birthday celebration to attend in Barugo on 11 February and stayed in Tacloban 10 and 12 February. The hotel was pleasant and the staff helpful. There were several restaurants and stores in the area.
PROS: Nice room with powerful a/c (almost too much), a basic breakfast, nice staff, and decent wifi.
CONS: Restaurant was only available for breakfast, no refrigerator in room, their picture show what looks like a coffee maker but is actually a thermos, so you cant make coffee, hot water was slow to come up but it was available just took a long time to get to the bathroom.

2019-02-24 via Nuitee
V
Verified traveler self
8
Pros:

Located in the centre of downtown so both pros and cons vis-a-vis situation - convenient but in the midst of the bustle.

2019-02-18 via Nuitee
V
Verified traveler self
10
Pros:

You feel welcome when you get here. Ambiance is good and location of area is pretty accessible to everything. Cleanliness is not that bad. Nice and accomodating staff. For sure will go back here.

2019-02-07 via Nuitee