Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Good breakfast quality
Cons:
Noise from the street
Shower water temperature issues

Categories

Cleanliness
8.83
General positive sentiment about clean rooms, but some issues noted with shower water temperature and soundproofing.
Service
9.3
Staff described as very friendly and helpful throughout the reviews.
Location
9.34
Excellent location mentioned multiple times, very convenient for attractions.
Room Quality
8.29
Rooms were described as spacious and clean, with some complaints about noise.
Amenities
8.82
Amenities generally noted as good, with some specific praises for the breakfast and pets policies.
Value for Money
8.78
Value noted as satisfactory considering services and location.
Food and Beverage
9.33
Positive remarks about breakfast quality.
Overall Experience
9.3
Overall experience deemed very positive with great feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:49

Property Description

Central Location
Hotel De Ville is perfectly located in the heart of Genova, making it a convenient choice for travelers looking to explore the city easily.

Comfort and Convenience
Experience the comfort of air-conditioned rooms, a shared lounge, and free WiFi at our 4-star hotel. Enjoy the convenience of room service, a 24-hour front desk, and airport transfers.

Exciting Amenities
Indulge in a delicious breakfast with buffet, à la carte, or continental options. Take advantage of our bicycle rental service, play billiards, or explore the city's attractions nearby.

Book your stay at Hotel De Ville now and make your Genova trip unforgettable!

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: GOA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 24 per day.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for € 20 per person per night when using an existing bed.
    Children from 4 years old to 12 years old stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2401 reviews
Cleanliness: 8.83
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
K
Karim • family_with_children • at
8
Good hotel w/ some flaws
Pros:

Great location, fair parking pricing (garage opposite the hotel), spacious room, big bathroom

Cons:

Extremely loud (inside and outside); I assume because the hotel bar is super close to the rooms, family room has a second floor via stairs (I would not recommend for smaller children)

2026-02-14 • via Nuitee
H
Helen • couple • gb
9
A great place for a weekend in Genova.
Pros:

Lovely large room with a view of the old port. Very well located. Very comfortable bed!

Cons:

Nothing

2026-02-14 • via Nuitee
R
Ruth • couple • ch
8
2026-02-13 • via Nuitee
D
Daniel • couple • fr
9
Très bien
Pros:

Tout. L’hôtel est extraordinaire même si le premier abord peut laisser penser le contraire.

Cons:

Rien si ce n’est l’accès car sous les arcades.

2026-02-13 • via Nuitee
A
Anna • couple • it
8
2026-02-12 • via Nuitee
S
Samir • couple • ch
7
2026-02-11 • via Nuitee
S
Sasha • family_with_children • it
8
2026-02-11 • via Nuitee
U
Uwe • couple • de
8
Gute Übernachtung.
Pros:

Gutes Frühstück, sehr freundliches Personal, saubere und große Zimmer.

2026-02-11 • via Nuitee
B
Barcia • couple • it
10
Pros:

Posizione ottima di fronte all’acquario di Genova,parcheggio convenzionato e camere molto eleganti

2026-02-09 • via Nuitee
D
Daniele • family_with_children • it
10
2026-02-08 • via Nuitee
G
Giovanna • family_with_children • it
8
2026-01-31 • via Nuitee
A
Anna Maria • couple • it
9
2026-01-31 • via Nuitee
F
Federico • couple • it
8
Cons:

Purtroppo il termosifone del bagno non funzionava e non è stato possibile sistemarlo. La stufetta ci è arrivata l'ultimo giorno di soggiorno.
L'acqua calda della doccia, in alcuni orari, era appena appena tiepida.

2026-01-29 • via Nuitee
N
Nancy • extended_group • fr
7
Good stay
Pros:

Breakfast

2026-01-29 • via Nuitee
N
Nancy • family_with_children • fr
8
Good stay
2026-01-29 • via Nuitee
A
Agnieszka • family_with_children • pl
10
2026-01-28 • via Nuitee
M
marco • couple • it
8
Camera pulita e spaziosa, personale disponibile e professionale , struttura consigliata
2026-01-28 • via Nuitee
G
Giovanni • couple • it
8
2026-01-27 • via Nuitee
S
Sonia • family_with_children • it
8
2026-01-27 • via Nuitee
M
Mauro • family_with_children • it
10
Pros:

Colazione e camera

2026-01-25 • via Nuitee