Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Good breakfast quality
Cons:
Noise from the street
Shower water temperature issues

Categories

Cleanliness
8.83
General positive sentiment about clean rooms, but some issues noted with shower water temperature and soundproofing.
Service
9.3
Staff described as very friendly and helpful throughout the reviews.
Location
9.34
Excellent location mentioned multiple times, very convenient for attractions.
Room Quality
8.29
Rooms were described as spacious and clean, with some complaints about noise.
Amenities
8.82
Amenities generally noted as good, with some specific praises for the breakfast and pets policies.
Value for Money
8.78
Value noted as satisfactory considering services and location.
Food and Beverage
9.33
Positive remarks about breakfast quality.
Overall Experience
9.3
Overall experience deemed very positive with great feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:49

Property Description

Central Location
Hotel De Ville is perfectly located in the heart of Genova, making it a convenient choice for travelers looking to explore the city easily.

Comfort and Convenience
Experience the comfort of air-conditioned rooms, a shared lounge, and free WiFi at our 4-star hotel. Enjoy the convenience of room service, a 24-hour front desk, and airport transfers.

Exciting Amenities
Indulge in a delicious breakfast with buffet, à la carte, or continental options. Take advantage of our bicycle rental service, play billiards, or explore the city's attractions nearby.

Book your stay at Hotel De Ville now and make your Genova trip unforgettable!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: GOA

Location

Guest Reviews

9
Based on 2711 reviews
Cleanliness: 8.83
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
D
Damien • couple • fr
3
Pour une nuit, mais guère plus
Pros:

la personne à l’accueil était très bien et l’extérieur de l’établissement est plutôt joli.

Cons:

La vue sur l’autoroute et le bruit des voitures. Cela s’compter le personnel de ménage qui nous a réveillé très tôt en discutant fort, leur local, étant juste à côté de la chambre. Nous sommes même sorti leur demander de parler moins fort.

2026-10-28 • via Nuitee
D
Dong • family_with_children • it
10
2026-10-27 • via Nuitee
A
Alice • family_with_children • fr
8
Pros:

L'emplacement a deux pas du coeur historique était parfait
Le petit déjeuner délicieux!

Cons:

La chambre donnait sur le port et la voie rapide, il y avait un peu de bruit mais suportable

2026-10-26 • via Nuitee
E
edyta • family_with_children • pl
10
2026-10-25 • via Nuitee
V
Vasco • couple • it
9
2026-10-23 • via Nuitee
M
Marion • family_with_children • fr
8
Très bien
Pros:

La gentillesse du personnel de l’accueil et présent lors du petit déjeuner. Ils parlaient français ce qui était un +. La qualité du petit déjeuner, notamment la partie chaude (sur commande à volonté), jus d’orange maison.
La chambre familiale était spacieuse avec deux salles de bains.
Aucun bruit de route.

Cons:

Ras

2026-10-21 • via Nuitee
M
Melinda • couple • au
8
2026-10-21 • via Nuitee
C
Carlos • couple • co
10
Fully recommended!
Pros:

Location, room, food and service were amazing!

Cons:

Nothing about the property just the fact that the restaurant of the hotel (featured in the Michelin Guide) was not open the day I stayed. It was a shame 🙁

2026-10-20 • via Nuitee
M
Mineo • couple • it
10
2026-10-20 • via Nuitee
U
Umberto • couple • it
7
2026-10-16 • via Nuitee
S
Stefano • solo_traveller • it
9
Pros:

Hotel molto pulito, camera spaziosissima e bagno molto comodo.

Cons:

Unica pecca: poca scelta di distillati nel bar. Colazione da migliorare nell’offerta del salato.

2026-10-15 • via Nuitee
M
Michela • extended_group • it
10
Wunderbar
Pros:

Alles perfekt. Gabelhaftes Frühstück und außergewöhnlicher Service

2026-10-15 • via Nuitee
A
AntonStilla • extended_group • it
8
Pros:

La colazione rispetto alle tariffe alte applicate poteva essere meglio.

2026-10-14 • via Nuitee
T
Tamara • couple • hr
8
2026-10-14 • via Nuitee
X
xavier • couple • es
9
2026-10-12 • via Nuitee
A
Alessandro • solo_traveller • it
9
Ottime posizione e qualità
Pros:

Pulizia impeccabile. Cordialità del personale.

Cons:

Costi elevati anche se giustificabili dalla tipologia di camera (suite)

2026-10-11 • via Nuitee
U
Ulf • couple • se
9
2026-10-11 • via Nuitee
P
Priska • couple • ch
9
Hotel mit super Lage zur Erkundung des alten Genua
Pros:

Uns hat die Lage mitten im pulsierenden Leben des alten Hafens total gefallen. Wir hatten ein Zimmer in den Innenhof und daher war es trotzdem sehr ruhig. Das Zimmer war eine schöne Überraschung mit dem Doppelbett unten und einer gemütlichen Sitzecke auf der Galerie. Das hervorragende Frühstücksbuffet mit zusätzlichem Angebot zum bestellen ist zudem absolut empfehlenswert - wir waren begeistert.

2026-10-11 • via Nuitee
B
Brigitta • couple • ch
9
Pros:

Wir waren schon einige Male in diesem Hotel. Die Zimmer sind schön und gut ausgestattet. Wir fühlen uns hier sehr wohl. Die Lage ist perfekt für uns, alles in unmittelbarer Nähe.

2026-10-08 • via Nuitee
A
Alice • couple • it
9
2026-10-07 • via Nuitee