Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Good breakfast quality
Cons:
Noise from the street
Shower water temperature issues

Categories

Cleanliness
8.83
General positive sentiment about clean rooms, but some issues noted with shower water temperature and soundproofing.
Service
9.3
Staff described as very friendly and helpful throughout the reviews.
Location
9.34
Excellent location mentioned multiple times, very convenient for attractions.
Room Quality
8.29
Rooms were described as spacious and clean, with some complaints about noise.
Amenities
8.82
Amenities generally noted as good, with some specific praises for the breakfast and pets policies.
Value for Money
8.78
Value noted as satisfactory considering services and location.
Food and Beverage
9.33
Positive remarks about breakfast quality.
Overall Experience
9.3
Overall experience deemed very positive with great feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:49

Property Description

Central Location
Hotel De Ville is perfectly located in the heart of Genova, making it a convenient choice for travelers looking to explore the city easily.

Comfort and Convenience
Experience the comfort of air-conditioned rooms, a shared lounge, and free WiFi at our 4-star hotel. Enjoy the convenience of room service, a 24-hour front desk, and airport transfers.

Exciting Amenities
Indulge in a delicious breakfast with buffet, à la carte, or continental options. Take advantage of our bicycle rental service, play billiards, or explore the city's attractions nearby.

Book your stay at Hotel De Ville now and make your Genova trip unforgettable!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: GOA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 24 per day.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for € 20 per person per night when using an existing bed.
    Children from 4 years old to 12 years old stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2637 reviews
Cleanliness: 8.83
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
V
Vivian • couple • il
8
Pros:

The room was very simple but comfortable. The shower was big and very pleasant. Breakfast was good and fresh with items made to order.

Cons:

The location was supposed to be great, on the promenade, but the area is a little run-down and unpleasant at night.

2026-07-11 • via Nuitee
S
Silvia Asperti • solo_traveller • it
8
2026-07-10 • via Nuitee
M
marina • couple • it
6
Pros:

Palazzo antico ristrutturato, ristorante di livello

Cons:

Il bagno: sopra il lavandino non c’era uno specchio e la porta della doccia e’ uscita dalla guida. La posizione: di sera mi e’ sembrata poco sicura.

2026-07-10 • via Nuitee
G
giovanni • solo_traveller • it
8
Pros:

Posizione, gentilezza colazione

Cons:

Il letto rotondo

2026-07-10 • via Nuitee
A
Anthony • couple • fr
8
Pros:

Propreté , chambre spacieuse

2026-07-10 • via Nuitee
A
Andrew • couple • au
6
2026-07-08 • via Nuitee
K
Kevin • solo_traveller • fr
5
Pros:

L'emplacement,la taille des chambres.

Cons:

Ne vaut pas 4 étoiles,douche qui fuit,equipement cassé,télé complètement obsolète,climatisation bruyante et finition à revoir.

2026-07-08 • via Nuitee
V
Victoria • couple • us
10
Elegant hotel with an incredible restaurant in the midst of bustling Genova.
Pros:

The property was clean and elegant and beautiful. The front desk staff was amazingly helpful and so incredibly kind.

2026-07-08 • via Nuitee
J
Jean • solo_traveller • be
8
2026-07-08 • via Nuitee
L
LUCIA • solo_traveller • it
9
2026-07-07 • via Nuitee
M
Mario • couple • it
8
2026-07-07 • via Nuitee
D
davide • family_with_children • it
8
2026-07-07 • via Nuitee
F
Francesco Paolo • family_with_children • it
8
Pros:

Posizione, personale, pulizia

Cons:

Colazione

2026-07-07 • via Nuitee
A
Adorni • couple • it
10
Ottima esprienza
Pros:

Curata e accogliente

2026-07-06 • via Nuitee
T
Torben • couple • dk
9
2026-07-06 • via Nuitee
J
Jessica • couple • it
9
2026-07-05 • via Nuitee
S
Serge • extended_group • fr
8
2026-07-04 • via Nuitee
T
Torsten • family_with_children • de
9
2026-07-04 • via Nuitee
B
Beatriz • family_with_children • es
9
Muy agradable, bien situado y muy cómodo
Pros:

El personal muy atento, sobre todo Gabriel, ha sido encantador

Cons:

Se rompió la cisterna del baño de la habitación, quitaron el ruido pero no lo arreglaron y teníamos q usar el baño de la parte de arriba de la habitación.

2026-07-03 • via Nuitee
M
mauro • extended_group • it
9
Bellissimo soggiorno
Pros:

Albergo posto di fronte all'Acquario di Genova e nelle vicinanzne della metropolitana San Giorgio, per cui molto comodo da raggiungere. Per visitare i principali punti di interesse della città ci siamo sempre mossi a piedi. Molto curata la pulizia ed estremamente gentile lo staff, che ci ha fornito delle valide indicazioni per il nostro soggiorno.

Cons:

Nulla da segnalare

2026-07-03 • via Nuitee