Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Good breakfast quality
Cons:
Noise from the street
Shower water temperature issues

Categories

Cleanliness
8.83
General positive sentiment about clean rooms, but some issues noted with shower water temperature and soundproofing.
Service
9.3
Staff described as very friendly and helpful throughout the reviews.
Location
9.34
Excellent location mentioned multiple times, very convenient for attractions.
Room Quality
8.29
Rooms were described as spacious and clean, with some complaints about noise.
Amenities
8.82
Amenities generally noted as good, with some specific praises for the breakfast and pets policies.
Value for Money
8.78
Value noted as satisfactory considering services and location.
Food and Beverage
9.33
Positive remarks about breakfast quality.
Overall Experience
9.3
Overall experience deemed very positive with great feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:49

Property Description

Central Location
Hotel De Ville is perfectly located in the heart of Genova, making it a convenient choice for travelers looking to explore the city easily.

Comfort and Convenience
Experience the comfort of air-conditioned rooms, a shared lounge, and free WiFi at our 4-star hotel. Enjoy the convenience of room service, a 24-hour front desk, and airport transfers.

Exciting Amenities
Indulge in a delicious breakfast with buffet, à la carte, or continental options. Take advantage of our bicycle rental service, play billiards, or explore the city's attractions nearby.

Book your stay at Hotel De Ville now and make your Genova trip unforgettable!

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: GOA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 24 per day.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for € 20 per person per night when using an existing bed.
    Children from 4 years old to 12 years old stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2485 reviews
Cleanliness: 8.83
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
L
László • extended_group • hu
9
2026-04-04 • via Nuitee
V
Vicenzi • family_with_children • it
10
Pros:

Posizione

Cons:

Nulla

2026-04-04 • via Nuitee
A
Alessia • family_with_children • it
9
2026-04-04 • via Nuitee
D
Durk • solo_traveller • nl
9
Voor herhaling vatbaat. Top.
Pros:

Geweldige kamer. Alles ademt grandeur.

Cons:

Niets

2026-04-03 • via Nuitee
J
Joanna • couple • pl
10
2026-04-03 • via Nuitee
Y
Yannick • solo_traveller • ch
7
2026-04-03 • via Nuitee
H
Harry • solo_traveller • gb
7
2026-04-02 • via Nuitee
C
christine • family_with_children • fr
9
Pros:

Situé sur le port a côté du centre historique demander une chambre sur cours si l'on veut du silence
Parking du port juste en face de l'hôtel avec un prix négocié très pratique
Immence salle de bain très agréable
Petit déjeuner très sympa excellent et très copieux

Cons:

Pas de commentaire négatif

2026-04-01 • via Nuitee
J
Jay • solo_traveller • gb
8
Overall, very good.
Pros:

It’s location

Cons:

Problems with whether I’d ordered breakfast as part of my package.

2026-03-31 • via Nuitee
A
Alessio • family_with_children • it
8
Buona soluzione nella zona del Porto Antico
Pros:

Struttura molto comoda per visitare la zona del porto Antico (compreso l'acquario, ovviamente) e il centro citta.
Camera spaziosa e ben tenuta. Bagno ampio e dotato di tutto il necessario.
Comoda la posizione della tv rispetto al letto.
Letto comodo e cuscini di diversa tipologia.
Apprezzata la disponibilità di acqua naturale gratuita.
Colazione varia e di qualità. Ottimo servizio al tavolo per bevande calde e piatti espressi.
Personale gentile e disponibile.
Diversi locali per pranzi e/o cene nelle immediate vicinanze (SaVò, pizzeria di livello).

Cons:

La gestione del parcheggio, per quanto ben organizzata, determina qualche difficoltà logistica, soprattutto se si è con bimbi al seguito.
Manca uno spazio in cui sostare per il tempo necessario al check in - scarico bagagli o check out - carico auto. Averlo sarebbe certamente un'ottima cosa, permetterebbe di non avere l'ansia di multe e rimozioni.
La zona, alla sera soprattutto, non è molto illuminata e le frequentazioni sono delle più varie.

2026-03-31 • via Nuitee
E
Elke • couple • de
8
Perfekt für einen Kurztrip nach Genua!
Pros:

Top Lage, Top Preis-Leistungs-Verhältnis

Cons:

-/-

2026-03-30 • via Nuitee
C
Ciacy • family_with_children • it
8
2026-03-29 • via Nuitee
A
ALESSANDRO • solo_traveller • it
9
2026-03-28 • via Nuitee
A
Andrea • solo_traveller • it
7
2026-03-28 • via Nuitee
G
Gianni • couple • it
9
Pros:

Ottima posizione per visitare il centro storico di Genova. Personale cortese e professionale. Colazione molto buona e varia.
Stanza molto ampia e comoda. Disponibilità di parcheggio poco distante dall'albergo.

2026-03-28 • via Nuitee
A
Aurelia • couple • it
9
2026-03-27 • via Nuitee
J
jdd4259 • couple • fr
9
2026-03-26 • via Nuitee
B
Beatrice • solo_traveller • it
8
2026-03-26 • via Nuitee
G
Giuseppe Francesco • family_with_children • it
8
Top per visita porto di Genova
Pros:

Stanza molto grande e ben attrezzata.

Cons:

Ristorante full per cena è da prenotare con largo anticipo nel we e tessera di abbonamento al parcheggio per evitare la coda all'ingresso del parcheggio sotterraneo non disponibile all'arrivo, ma una volta arrivata veramente servizio top.

2026-03-26 • via Nuitee
M
Mariia • solo_traveller • ru
10
Pros:

I would like to appreciate team, who is working at the reception & breakfast. Professional, friendly and erudite.
Location is very good too. Close to most of sightseeings.
Room was spacious and good looking.

2026-03-24 • via Nuitee